| “This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10233580
Manufacturer Communication Number: TSB 23-2014
Summary
This article supersedes TSB 22-2355 to update the vehicle model years affected. Some 2021-2023 Mustang
Mach-E, 2022-2023 e-Transit and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully pressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator.
This bulletin supersedes 22-2355.
Model:
Summary
This article supersedes TSB 22-2355 to update the vehicle model years affected.
Issue: Some 2021-2023 Mustang Mach-E, 2022-2023 e-Transit/F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully pressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- One of the following vehicles:
- 2021-2023 Mustang Mach-E
- 2022-2023 e-Transit
- 2022-2023 F-150 Lightning
- 2021-2023 Mustang
- Level 3 charging inoperative
- Illuminated Charger Service Required indicator
- Charge port lock actuator pin broken and/or missing
- At least one of the following DTCs:
- P0D93:00
- P0D94:00
- P0D98:00
- P0D9E:00
- P0DA0:00
Parts
| Service Part Number | Quantity | Description |
| LJ9Z-10D737-A | 1 | Actuator Assembly |
Service Procedure
NOTE: To prevent repeat concerns with the charge port lock actuator, fully press the charge port lock/release button before disconnecting the charge cord. (Figure 1) The charge port lock actuator may also be released through the vehicle’s center display screen or pressing the release button located on the level 3 direct current (DC) fast charger.
Figure 1
- For Mustang Mach-E vehicles, refer to the Digital Owner’s Manual located in the vehicle’s center display screen by selecting Features > Owner’s Manual > Charging Your Vehicle > DC Charging > Stopping Charging.
- For e-Transit vehicles, refer to the Digital Owner’s Manual located in the vehicle’s center display screen by selecting Features > Owner’s Manual > Charging Your Vehicle – Electric Motor > DC Charging > Stopping Charging.
- For F-150 Lightning vehicles, refer to the Lightning Digital Owner’s Manual located in the vehicle’s center display screen by selecting Features > Owner’s Manual > Charging Your Vehicle > DC Charging > Stopping Charging.
1. Inspect the charge port lock actuator pin. (Figure 2) Is the charge port lock actuator pin missing or loose?
Figure 2
(1). Yes – proceed to Step 2.
(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 414-03B High Voltage Battery Charging System.
2. De-energize the high voltage system. Refer to WSM, Section 414-03A High Voltage Battery > Mounting and Cable > General Procedures.
3. Gain access to the charging port.
(1). For e-Transit vehicles, remove the front bumper cover. Refer to WSM, Section 501-19 Front Bumper Cover > Bumpers > Disassembly and Assembly.
- Remove the retainers and the charge port cover. (Figure 3)
Figure 3
(2). For Mustang Mach-E and F-150 Lightning vehicles, remove the following components:
- Left front wheel. Refer to WSM, Section 204-04A Wheels and Tires.
- Fender splash shield. Refer to WSM, Section 501-02 Front End Body Panels > Removal and Installation.
- Charge status indicator (CSI) housing assembly. Refer to WSM, Section 414-03B High Voltage Battery Charging System > Removal and Installation.
4. Disconnect the charge cord lock release cable and 4-way electrical connector to the lock actuator. (Figure 4)
Figure 4
5. Remove the 4 bolts holding the charge port to the body bracket. (Figure 5)
Figure 5
6. Release the 2 snap features and slide the charge port downward along the guide track until there is enough space to remove and discard the 2 actuator bolts and the actuator. (Figure 6)
Figure 6
7. Install a new actuator and 2 new actuator bolts. Tighten to 1.2 nm (10.6 lb-in).
8. Align the charge port guides with the bracket. Slide the bracket back into position until the snap features engage, holding the bracket in place with all four holes lined up.
9. Install the 4 charge port bolts. Tighten to 10.5 Nm (93 lb-in).
10. Install the charge cord lock release cable and 4-way electrical connector to the lock actuator. (Figure 4)
11. Install the accessibility components.
(1). For e-Transit vehicles, install the retainers and the charge port cover. (Figure 3)
- Reinstall the front bumper cover. Refer to WSM, Section 501-19 Front Bumper Cover > Bumpers > Disassembly and Assembly.
(2). For Mustang Mach-E and F-150 Lightning vehicles, install the following components:
- Left front wheel. Refer to WSM, Section 204-04A Wheels and Tires.
- Fender splash shield. Refer to WSM, Section 501-02 Front End Body Panels > Removal and Installation.
- CSI housing assembly. Refer to WSM, Section 414-03B High Voltage Battery Charging System > Removal and Installation.
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | E-TRANSIT | 2023 |
| FORD | F-150 LIGHTNING | 2022-2023 |
| FORD | MUSTANG MACH E | 2021-2023 |
| FORD | TRANSIT | 2023 |
| FORD | TRANSIT BEV | 2022 |
1 Associated Document
Manufacturer Communications
23-2014
01 March 2023
MC-10233580-0001.pdf 690.824KB
Loading...
Reload document 
Open in new tab
NHTSA ID Number: 10222189
Manufacturer Communication Number: TSB 22-2355
Summary
Some 2021-2022 Mach-E, 2022 Transit BEV and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully depressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator.
1 Associated Document
Manufacturer Communications
22-2355
19 September 2022
MC-10222189-0001.pdf 260.673KB
Loading...
- COMPATIBILITY: Wall Connector is compatible with all Tesla models: Model S, Model 3, Model X and Model Y.
- CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
- CONVENIENCE: Indoor or outdoor installation with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
- CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control.
- POWER-SHARE: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features.
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV charger charges up to 9 times faster than a 110V outlet, delivering 37 mi/hr. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- ❤ [Question & Answer: Why can't find the device on app? or Can't find the device after changing phones]: Solutions: 1. Confirm your phone to connect with the 2.4Ghz wifi, not connect the wifi whose name has 5G suffix; 2. Turn on the wifi and bluetooth of the phone; 3. Factory Reset/Wifi reset: Pull out the charging gun, simultaneously long press the Ⓐ button and time button on the product screen until it shows "Factory Reset/Wifi reset". 4. Re-start and add your device.
- ❤ [NO Need to Install the Additional GFCI Breaker & Why No Power When Using the Nema 5-15p to 14-50R Adapter]: Built-in CCID20 leakage detection and protection device, it is no need to install additional GFCI breaker for NEMA 14-50 receptacles. [Kindly Note When Using the 5-15P Adapter]: 1. Please confirm whether the Adapter cable is used for EVs before choosing the adapter cable. 2. The EV Chargers have a different wiring sequence than RVs even though they are the same adapter, so that causes the adapter you bought to not work.
- ❤ [6X Faster with ETL, FCC and CE Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594 & Compatible with all EVs and PHEVs Sold in North America]: Say goodbye to slow level 1 ev charger and enjoy 6X faster charging. Designed with J1772 TYPE 1 standard connector, compatible with Tesla (Adaptor Needed), Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- ❤ [Up to 7.68kWh High Speed Charging & Adjustable Amperage from 16A to 32A by Screen Button or APP]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- 9X FASTER than your portable basic charger: EVIQO electric vehicle charging stations are set as a plug-in level 2 EV charger 40 Amp (9.6 kWh) by default. Plug & Charge, no electrician needed. NEMA 14-50 outlet (up to 50A circuit) required. To make EVIQO a 48Amp EV charger level 2 (11.5 kWh), hardwire electrical installation required (remove input cable and prepare a custom whip, 60A or more circuit required). Adjustable current intensity: 1A increment in EVIQO app + hardware dip switch. US-based customer support Mon-Sat, 8 AM - 4 PM PT.
- SAFE, USA CERTIFIED: EVIQO electric vehicle charging equipment is UL compliant, Energy Star, ETL and FCC certified EV car charger level 2 with 3-year Warranty. EVIQO EV charging station is weatherproof: outdoor EV charger / indoor electric vehicle charger. EVIQO home EV wall charger level 2 meets NEMA 4 and IP66 protection standards.
- SMART APP: EVIQO surveyed 1,800 EV owners to create EV home charger level 2 app. Set up to 3 schedules and save costs during off-peak rates. Get smart tips and reminders, track power/costs live and monitor the charging history. Enjoy sleek intuitive interface of your home EV charger level 2. EVIQO solar EV charger box consistently enhances its firmware with remote OTA updates.
- COMPATIBLE WITH ALL EVs: EVIPOWER NEMA 14-50 EV charger is equipped with heavy duty rubberized SAE J1772 connector compatible with all EVs / PHEVs in NA: all Tesla models, Chevy Bolt, Chevy Volt, VW ID 4, Nissan Leaf Charger, Polestar 2, Ford Mach E Charger, IONIQ 5 / 6, Kia Nino, EV6, EV9, Mercedes EQS, Audi, Rav4, Jeep 4xe Charger (This is J1772 level 2 charger, adapter required for Tesla).
- FIRST-IN-CLASS: EVIQO level 2 EV chargers offer EXTRA LONG EV charging cable 25' and EXTRA LONG 37" input cable.
- UNIVERSAL COMPATIBILITY: Seamlessly transitions between NACS and J1772 connectors, accommodating all major North American EVs including Tesla Vehicles
- CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
- CONVENIENCE: Indoor or outdoor installation (by your own electrician or one of the 1,400+ Tesla Certified Electricians) with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
- CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control via the app.
- POWER-SHARE: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.
- Up to 9x Faster Charging Speed: The Emporia electric vehicle charger provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA plug (40 amp).
- Versatile Installation Options: Preconfigured for NEMA Type 14-50P compliant with 2017 NEC Section 625.17 for up to 40A or convert to Hardwired for up to 48A. Professional installation recommended for optimal safety and performance.
- Safety, Certification, and Peace of Mind: UL listed and ENERGY STAR certified, meeting stringent standards (NEC 625, SAE J1772, UL 817, UL 991, UL 2231, UL 2251, and UL 2594).
- Get the Benefits of Smart Charging: Connect via 2.4 GHz WiFi to access real-time energy data and manage charging from your mobile device. Schedule charging sessions to optimize utility rates and performance.
- Universal Compatibility: Equipped with a secure SAE J1772 connector, compatible with all EVs in North America, including Tesla, Chevrolet Bolt, VW ID 4, Nissan Leaf, Ford Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Audi, and Jeep Wrangler 4xe.
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- Durable and Safe - This electric car charger is made of high-grade rugged materials, FCC and CE certified. The intelligent chip design of its control box can keep monitoring the charging status at any time, and the protection level of the housing is IP66 and the fire rating is UL 94 V-0.
- Contact Us Anytime - This electric vehicle charger has a 1-year warranty, if you feel that the product doesn't meet your expectations, please feel free to contact us and we will solve the problem.
- RAPID CHARGE AT 4X THE SPEED: Our Asani level 2 EV charger provides lightning-fast speed, delivering four times the charging power. Plug into a 240V outlet and enjoy up to 48 miles of range in just 4 hours, ensuring you're always ready to go.
- UNIVERSAL COMPATIBILITY: Our Type 1 charger is designed to both 240V and 120V household plugs with the included adapter cable. Works with popular EVs, including popular models from Toyota, BMW, Hyundai, Ford, VW, Nissan, Kia, Audi, and many more.
- EXTENDED REACH: With a 16.5-foot cable, the Asani EV charger provides flexibility. Its plug-&-play design ensures ease of use, while LED indicator lights keep you updated on charging status. Included adapters and a storage bag enhance portability.
- ON-THE-GO CONVENIENCE: Our portable electric vehicle charger comes with a storage bag and is crafted from anti-rolling, anti-scratch material, making it perfect for outdoor adventures. With an IP66 waterproof rating, it's built to withstand the elements.
- SAFE CHARGING GUARANTEED: This electric car charger boasts CE certification and comes equipped with built-in protection against lightning, over-voltage, under-voltage, over-charge, and over-current, ensuring the utmost safety for your vehicle.
- 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐥 𝐂𝐨𝐦𝐩𝐚𝐭𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐂𝐨𝐧𝐯𝐞𝐧𝐢𝐞𝐧𝐜𝐞 - The Himotor 10-40A EV charger is suitable for all Tesla models, J1772 electric vehicles, and plug-in hybrid vehicles, the included Tesla adapter allows for charging all Tesla models
- 𝐅𝐚𝐬𝐭 𝐂𝐡𝐚𝐫𝐠𝐢𝐧𝐠 & 𝐒𝐚𝐯𝐢𝐧𝐠𝐬 - This level 2 EV charger offers adjustable current options (10/16/24/32/40A) and delivers a powerful 40A/240V output (9.6 kW), charging your vehicle at an impressive rate of 30 miles per hour. Enjoy the convenience of scheduling your charging during off-peak hours to maximize savings and efficiency
- 𝐋𝐞𝐯𝐞𝐥 𝟏 / 𝟐 𝐄𝐕 𝐂𝐡𝐚𝐫𝐠𝐞𝐫 - This electric vehicle (EV) charger comes with a NEMA 14-50 plug for 240V input voltage. The included NEMA 5-15 adapter makes it compatible with 120V outlets for Level 1 charging
- 𝐒𝐚𝐟𝐞 & 𝐑𝐞𝐥𝐢𝐚𝐛𝐥𝐞 - Our tesla charger is FCC, ETL, UL, and ROHS certified, with an IP65 waterproof rating. They feature built-in protection against overvoltage, overcurrent, and short circuits. In case of an overload, the safety mechanism automatically shuts down power, ensuring top quality and safety for any indoor or outdoor charging environment
- 𝐑𝐞𝐚𝐥-𝐓𝐢𝐦𝐞 𝐂𝐡𝐚𝐫𝐠𝐢𝐧𝐠 𝐃𝐚𝐭𝐚 - This Portable EV Charger features a 2.4-inch LCD screen that clearly displays current charging current, timer duration, temperature, and charging speed. The display keeps you informed of the charging status and alerts you to any errors
- Universal Charger J1772 to Tesla Charger Adapter: Compatible with all EVs in the US including NACS charging port. 2.4" LED display for live vehicle charging updates.
- Plug & Play Installation: Simple equipment setup w/ Level 2 NEMA 14-50 outlet for EV charging and NEMA 5-15 outlet adaptor for Level 1 ev charger. No professional installation or extra tools required.
- Fast & Portable ev charger: Enjoy up to 40Amp EV charger level 2 power w/ this versatile mobile ev charger w/ a long cord. Cool stuff for home or on the go use. This supercharger let's u stay powered. A great Tesla emergency charger when you need it most. The maximum 40A of current is the equivalent to 9.6 kW of power.
- Cost-Efficient & Forward compatible: level 2 ev charger w/ smart power management. An electric car charger built to react to new electric vehicle model technology & future charging advancements. Control your charging directly through the display or via app (Bluetooth and Wi-Fi enabled)
- Trusted Support & Warranty: Our portable electric car charger is backed by excellent customer service and a 5-year warranty. We're here to ensure a worry-free experience every step of the way. You’ll probably upgrade your vehicle twice before changing the charger
SEOCONTENT-START
3/28/23, 9:06 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&ver… https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&version=6.0&environme… 1/7 TECHNICAL SERVICE BULLETIN Level 3 Charging, Illuminated Charger Service Required Indicator In The IPC And/Or Multiple DTCs 23-2014 01 March 2023 This bulletin supersedes 22-2355. Model: Ford 2022-2023 e-Transit 2022-2023 F-150 Lightning 2021-2023 Mustang Mach-E Summary This article supersedes TSB 22-2355 to update the vehicle model years affected. Issue: Some 2021-2023 Mustang Mach-E, 2022-2023 e-Transit/F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully pressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: – 2021-2023 Mustang Mach-E – 2022-2023 e-Transit – 2022-2023 F-150 Lightning • Level 3 charging inoperative • Illuminated Charger Service Required indicator • Charge port lock actuator pin broken and/or missing • At least one of the following DTCs: – P0D93:00 – P0D94:00 – P0D98:00 – P0D9E:00 – P0DA0:00 Parts Service Part Number Quantity Description LJ9Z-10D737-A 1 Actuator Assembly Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 3/28/23, 9:06 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&ver… 2022-2023 e-Transit: Inspect And Replace Actuator Following The Service Procedure (Can Be Used With Operation D) (Do Not Use With Any Other Labor Operations Outside Of This Article) 2022-2023 F-150 Lightning: Inspect And Replace Actuator Following The Service Procedure (Do Not Use With Any Other Labor Operations) 2021-2023 Mustang Mach-E: Inspect And Replace Actuator Following The Service Procedure (Do Not Use With Any Other Labor Operations) 2022-2023 e-Transit: Additional Time To Perform 360 Degree Camera Alignment (Can Be Use With Operation A) 232014A 232014B 232014C 232014D 1.7 Hrs. 1.2 Hrs. 1.5 Hrs. 0.7 Hrs. Repair/Claim Coding Causal Part: 10D737 Condition Code: 01 Service Procedure NOTE: To prevent repeat concerns with the charge port lock actuator, fully press the charge port lock/release button before disconnecting the charge cord. (Figure 1) The charge port lock actuator may also be released through the vehicle’s center display screen or pressing the release button located on the level 3 direct current (DC) fast charger. Figure 1 https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&version=6.0&environme… 2/7 3/28/23, 9:06 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&ver… • For Mustang Mach-E vehicles, refer to the Digital Owner’s Manual located in the vehicle’s center display screen by selecting Features > Owner’s Manual > Charging Your Vehicle > DC Charging > Stopping Charging. • For e-Transit vehicles, refer to the Digital Owner’s Manual located in the vehicle’s center display screen by selecting Features > Owner’s Manual > Charging Your Vehicle – Electric Motor > DC Charging > Stopping Charging. • For F-150 Lightning vehicles, refer to the Lightning Digital Owner’s Manual located in the vehicle’s center display screen by selecting Features > Owner’s Manual > Charging Your Vehicle > DC Charging > Stopping Charging. 1. Inspect the charge port lock actuator pin. (Figure 2) Is the charge port lock actuator pin missing or loose? Figure 2 (1). Yes – proceed to Step 2. (2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 414-03B High Voltage Battery Charging System. 2. De-energize the high voltage system. Refer to WSM, Section 414-03A High Voltage Battery > Mounting and Cable > General Procedures. 3. Gain access to the charging port. (1). For e-Transit vehicles, remove the front bumper cover. Refer to WSM, Section 501-19 Front Bumper Cover > Bumpers > Disassembly and Assembly. • Remove the retainers and the charge port cover. (Figure 3) https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&version=6.0&environme… 3/7 3/28/23, 9:06 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&ver… Figure 3 (2). For Mustang Mach-E and F-150 Lightning vehicles, remove the following components: • Left front wheel. Refer to WSM, Section 204-04A Wheels and Tires. • Fender splash shield. Refer to WSM, Section 501-02 Front End Body Panels > Removal and Installation. • Charge status indicator (CSI) housing assembly. Refer to WSM, Section 414-03B High Voltage Battery Charging System > Removal and Installation. 4. Disconnect the charge cord lock release cable and 4-way electrical connector to the lock actuator. (Figure 4) Figure 4 5. Remove the 4 bolts holding the charge port to the body bracket. (Figure 5) https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&version=6.0&environme… 4/7 3/28/23, 9:06 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&ver… Figure 5 6. Release the 2 snap features and slide the charge port downward along the guide track until there is enough space to remove and discard the 2 actuator bolts and the actuator. (Figure 6) Figure 6 https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&version=6.0&environme… 5/7 3/28/23, 9:06 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&ver… 7. Install a new actuator and 2 new actuator bolts. Tighten to 1.2 nm (10.6 lb-in). 8. Align the charge port guides with the bracket. Slide the bracket back into position until the snap features engage, holding the bracket in place with all four holes lined up. 9. Install the 4 charge port bolts. Tighten to 10.5 Nm (93 lb-in). 10. Install the charge cord lock release cable and 4-way electrical connector to the lock actuator. (Figure 4) 11. Install the accessibility components. (1). For e-Transit vehicles, install the retainers and the charge port cover. (Figure 3) • Reinstall the front bumper cover. Refer to WSM, Section 501-19 Front Bumper Cover > Bumpers > Disassembly and Assembly. (2). For Mustang Mach-E and F-150 Lightning vehicles, install the following components: • Left front wheel. Refer to WSM, Section 204-04A Wheels and Tires. • Fender splash shield. Refer to WSM, Section 501-02 Front End Body Panels > Removal and Installation. • CSI housing assembly. Refer to WSM, Section 414-03B High Voltage Battery Charging System > Removal and Installation. © 2023 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&version=6.0&environme… 6/7 3/28/23, 9:06 AM https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&ver… https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB23-2014/US/EN/~UEmployee/defaul t.aspx?VIN=&version=6.0&environme… 7/7 described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
SEOCONTENT-END
Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.