Compliance Recall 23C09 Second Row 60% Seat-Back Frame Replacement – 2023 Ford Edge & Lincoln Nautilus

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-198 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : MAR 24, 2023 NHTSA Recall No. : 23V-198 Manufacturer Recall No. : 23C09 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 19 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Ford Edge Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Affected vehicles are equipped with rear 60% seat-back assemblies with suspect child seat tether wire welds. Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. The Ford process is capable of tracing rear seatback frame assembly production to the vehicle in which the rear seatback frame assembly is installed. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 18 Ford Edge vehicles are affected. Production Dates : FEB 24, 2023 – FEB 24, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-198 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 Lincoln Nautilus Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Affected vehicles are equipped with rear 60% seat-back assemblies with suspect child seat tether wire welds. Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. The Ford process is capable of tracing rear seatback frame assembly production to the vehicle in which the rear seatback frame assembly is installed. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 1 Lincoln Nautilus vehicle is affected. Production Dates : FEB 24, 2023 – MAR 24, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Seat back assemblies with suspect child seat tether wire welds may experience degradation in tether anchorage load carrying capability and as a result may not meet FMVSS 225 Child Restraint Anchorage Systems requirements. FMVSS 1 : 225 – Child restraint anchorage systems FMVSS 2 : NR Description of the Safety Risk : A child seat tether with a reduced load carrying capability can increase the risk of injury in a crash. Description of the Cause : Suspect child seat tether welds were insufficiently heated in the weld zone because welding station electrode tips were not replaced per set maintenance frequency. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 23V-198 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Seat Back Component Description : Frame Assembly Rear Seat Back – Left Hand (Base) Component Part Number : FU5A-96613A39-FS Supplier Identification : Component Manufacturer Name : Magna Mississauga Address : 400 Courtney Park Drive East Unit 1 Mississauga Foreign States L5T 2S5 Country : Canada Chronology : On March 7, 2023, an issue pertaining to suspect child seat tether wire welds was brought to Ford’s Critical Concern Review Group for review. On February 28, 2023, Ford’s Tier 1 supplier notified Ford Oakville Assembly plant (OAC) that rear 60% seatback assemblies with suspect child seat tether wire welds were shipped to Oakville Assembly. The assemblies contained seat back frames shipped in error from rejected stock by Tier 2 Supplier. A stop ship was issued on March 2, 2023. As of March 14, 2023, Ford is not aware of any warranty claims, or VOQs as a result of this concern. On March 17, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accident or injury related to this condition. Company information for Cam-slide, Tier 2 supplier of the suspect seat back frames to Tier 1 supplier Magna, is shown below. Company Name: Cam-slide Address 1: 550 New park Blvd Address 2: City: Newmarket State: Ontario Zip Code: L3X 2S2 Country: Canada Company Contact Information Part 573 Safety Recall Report 23V-198 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 First Name: Brian Last Name: Heath Position: General Manager Phone: 416-371-4249 E-mail: brian.heath@magna.com Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the seat back frame on the 2nd row 60% seat replaced . There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be May 26th, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The replacement 2nd row 60% seat back frame (FU5A-96613A39-FS) will contain proper child seat tether wire welds. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on March 27th, 2023. Mailing of owner notification letters is expected to begin May 8th, 2023, and is expected to be completed by May 12th, 2023. Planned Dealer Notification Date : MAR 27, 2023 – MAR 27, 2023 Planned Owner Notification Date : MAY 08, 2023 – MAY 12, 2023 * NR – Not Reported

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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division March 27, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Compliance Recall 23C09 Certain 2023 Model Year Edge and Nautilus Vehicles Second Row 60% Seat-Back Frame Replacement AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Edge/Nautilus 2023 Oakville February 24, 2023 through February 24, 2023 US population of affected vehicles is: 20. Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS COMPLIANCE RECALL All of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 225 S6.3 (Strength Requirements for Tether Anchorages). Seat back assemblies with suspect child seat tether wire welds may experience degradation in tether anchorage load carrying capability. A child seat tether with a reduced load carrying capability can increase the risk of injury in a crash. SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this compliance recall. A complete Dealer Bulletin will be provided to dealers 2nd Quarter when it is anticipated that parts ordering information and repair instructions will be available to support this compliance recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. Ó Copyright 2023 Ford Motor Company QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer

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