2023 Ford E-Series

22S68 – Rear Axle Rotor to Wheel Hub Assembly Bolt Inspection and Torque – 2023 Ford E-Series

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October 20, 2022 NHTSA CAMPAIGN NUMBER: 22V792000

Improperly Tightened Bolt on Rear Axle

Wheel separation from the vehicle increases the risk of a crash.

 

NHTSA Campaign Number: 22V792

Manufacturer FordeBay logo Motor Company

Components POWER TRAIN

Potential Number of Units Affected 596

 

Summary

FordeBay logo Motor Company (FordeBay logo) is recalling certain 2023 E450 vehicles. The bolt that secures the rear axle rotor to the wheel-hub may be improperly tightened, possibly resulting in wheel separation.

 

Remedy

Dealers will inspect the rear axle serial number, and if necessary, remove and inspect the rear axle rotor and hub assembly. If any bolts are found to be loose, the rotor and hub assembly will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact FordeBay logo customer service at 1-866-436-7332. FordeBay logo’s number for this recall is 22S68.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 

March 27, 2023

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S68
Certain 2023 Model Year E-Series
Rear Axle Rotor to Wheel Hub Assembly Bolt Inspection and Torque

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
E-Series2023OHAPJuly 28, 2022 through August 3, 2022

US Population of affected vehicles is 612.

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFEY RECALL

Some of the affected vehicles may have an improperly torqued bolt that secures the rear axle rotor to the wheel-hub. An improperly torqued bolt in the rotor/ hub assembly can potentially result in slippage at this joint. This can lead to a loss of wheel attachment during hard acceleration or hard brake application events, increasing the risk of a crash.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect and repair the rear axle assembly bolt.  This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of April 10, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 

SOLD VEHICLES

  • FordeBay logo has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title-branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • FordeBay logo Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through FordeBay logo Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by FordeBay logo to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with rear axle rotor to wheel hub assembly bolt inspection and torque.

 

RENTAL VEHICLES 

Rental vehicles are not approved for this program.

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Inspection Parts Requirements:

Parts are not required if the vehicle does not match the part number listed in Appendix IV.

 

Special Program Part Ordering:

To place an order for the wheel hub, submit a Special Program order in the DOW system. SSSC contact is not required to order K-Coded parts on this program. More information can be found in EFC10642.

Part Number  Description Order Quantity Claim Quantity
NC2Z-1109-AHub (order one per failed side)As required

 

Part Number  Description Order Quantity Claim Quantity
NC2Z-2C026-ARotorAs required
PC3Z-1107-AHub to Rotor Bolts – 8 required per sideAs required
CC3Z-1S175-AHub Seal22
C7TZ-1240-AInner Bearing ConeAs required
C7TZ-1244-AOuter Bearing ConeAs required
LC2Z-2C189-BTone Ring Kit22
E0TZ-1001-AAxle Shaft Gasket22

 

CERTAIN 2023 MODEL YEAR ECONOLINE VEHICLES — REAR WHEEL HUB

SERVICE PROCEDURE

1. Inspect the part number tag located on top of the rear differential. See Figure 1. Compare that number to the list of suspect part numbers in Attachment IV. Does the number on the differential match a number listed in Attachment IV?

YES – Proceed to Step 2.

NO – This completes the Field Service Action (FSA).

 

2. Remove both rear wheels and tires. Follow the Workshop Manual (WSM) procedures in Section 204-04A.

3. Using compressed air, clean both rear wheel speed sensor housing areas. See Figure 2.

NOTE: Left Hand (LH) side shown, Right Hand (RH) side similar.

 

4. Remove the rear wheel speed sensor bolt, spacer and the sensor on both sides of the vehicle. See Figure 3.

 

5. Remove both wheel hubs. Follow the WSM procedures in Section 205-02B.

  • Discard the axle shaft gasket. See Figure 4.

NOTE: The outer wheel bearing is to be replaced if dropped on the ground on removal. See Figure 5.

 

6. Remove and discard the rear wheel speed sensor bolts and the rear wheel speed sensor rings on both     sides of the vehicle. See Figure 6.

 

7. Using a torque wrench set at 86 lb. ft (117 Nm), check the torque of each rotor to wheel hub bolts     (8 per side) on both sides of the vehicle. See Figure 7. Any movement on a bolt before the torque was       reached does not pass inspection on that wheel hub and rotor assembly. Did either wheel hub     and rotor assembly not pass inspection?

YES – For ONE side –  Proceed to Step 10.

For BOTH sides – Proceed to Step 12

NO – Both wheel hub and rotor assemblies pass inspection. Proceed to Step 8.

 

8. On both wheel hub and rotor assemblies that PASSED inspection, remove and discard the rear hub seals. See Figure 8.

 

9. Using the special tools 205-153 and 205-422 Wheel Hub Oil Seal installer, install the new seal in the rear hubs. See Figure 9. Proceed to Step 16.

NOTE: Rotor removed for clarity.

 

10. On the wheel hub and rotor assembly that PASSED inspection, remove the rear hub seal and inner rear wheel bearing.  Discard the rear hub seal. See Figure 10.

NOTE: Save the inner rear wheel bearing(s) for installation.

 

11. On the wheel hub and rotor assembly that PASSED inspection, remove the 8 bolts and separate the rotor from the wheel hub. Discard the rotor and rotor bolts. See Figure 11.

 

12. On the wheel hub and rotor assembly or assemblies that DID NOT PASS inspection, remove the rear hub seal(s) and the inner rear wheel bearing(s). Discard the rear hub seal(s) and the wheel hub/rotor assembly or assemblies that DID NOT PASS inspection. See Figure 12.

NOTE: Save the inner rear wheel bearing(s) for installation.

 

13. On the rear wheel bearing(s) that were removed from a wheel hub and rotor assembly, inspect the bearing races and rollers for pitting, galling or erratic wear patterns. Check the rollers for end wear. Replace the bearings, if necessary. See Figure 13.

1. A typical new bearing roller.
2. A worn bearing roller.

 

14. For a wheel hub and rotor assembly that PASSED inspection, install the rear inner wheel hub bearing and the new rear hub seal in the original rear wheel hub using special tools 205-153 and 205-422 Wheel Hub Oil Seal installer. See Figure 14.

For a wheel hub and rotor assembly or assemblies that DID NOT PASS inspection, install the inner rear wheel bearing(s) and a new rear hub seal(s) into the new wheel hub(s) using special tools 205-153 and 205-422 Wheel Hub Oil Seal installer. See Figure 14.

 

NOTE: For a wheel hub that PASSED inspection, install a new rotor and bolts to the passed wheel hub.

15. Position the new rotor(s) on the new rear wheel hub(s) and install the new bolts. See Figure 15.

  • Torque: 94 lb. ft (128 Nm)

 

16. Position the new rear wheel speed sensor ring(s) and install the new rear wheel speed sensor bolts  See Figure 16.

  • Torque: 133 lb.in (15 Nm)

 

17. Install both wheel hubs. Follow the WSM procedures in Section 205-02B.

  • Install new axle shaft gaskets.

NOTE: The axle bearing is to be replaced if dropped on the ground on removal.

NOTICE: Before installing the sensor, inspect the sensor housing to make sure the sensor cavity is clean and free of foreign material or damage to the sensor may occur.

18. Clean the sensor cavity with Motorcraft® Metal Brake Parts Cleaner / PM-4-A, PM-4-B. See Figure 17.

 

19. Install the rear wheel speed sensor, spacer and bolt on both sides of the vehicle. S ee Figure 18.

  • Torque: 18 lb.ft (25 Nm)

 

20. Install both rear wheels and tires. Follow the WSM procedures in Section 204-04A.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to FordeBay logo, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 

List of Suspect Differential Serial Numbers

The table below contains a list of serial numbers to be used for checking for a suspect axle. Vehicles with a matching serial number on the rear axle will require additional verification.

Note: These serial numbers may contain the letters O and I and the numbers 0 and 1. Make sure to correctly identify the characters used on the differential tag before searching this list.

Follow the instructions outlined in Attachment III to locate the correct serial number of the axle.

Perform a lookup in this attachment using the “ctrl” + “F” keys on your computer’s keyboard. Accurately type in the serial number (without spaces) to see if it is on this list.

 

SUSPECT REAR AXLE SERIAL NUMBERS

Line #/ColumnABCDE
1T9D566A02Y4UT9D566A02YHBT9D566A02YOBTAD567A02YQUTAD567A02YS9
2T9D566A02Y56T9D566A02YHDT9D566A02YNOTAD567A02YR1TAD567A02YS7
3T9D566A02Y57T9D566A02YHET9D566A02YNPTAD567A02YQYT9D566A02CG0
4T9D566A02Y58T9D566A02YHFT9D566A02YNQTAD567A02YR0T9D566A02YHX
5T9D566A02Y5AT9D566A02YHAT9D566A02YNSTAD567A02YQZT9D566A02YT7
6T9D566A02Y5BT9D566A02YHQT9D566A02YNTTAD567A02YR4T9D566A02YT4
7T9D566A02Y5OT9D566A02YHGT9D566A02YO7TAD567A02YR3T9D566A02YT2
8T9D566A02Y59T9D566A02YHHT9D566A02YO6TAD567A02YR5T9D566A02YT3
9T9D566A02Y5NT9D566A02YHKT9D566A02YO3TAD567A02YR2T9D566A02YSW
10T9D566A02Y5PT9D566A02YHIT9D566A02YO2TAD567A02YR6T9D566A02YSX
11T9D566A02Y5QT9D566A02Y7JT9D566A02YO5TAD567A02YRBT9D566A01W3G
12T9D566A02Y5ST9D566A02Y7KT9D566A02YNRTAD567A02YRAT9D566A02CEZ
13T9D566A02Y5RT9D566A02Y6HT9D566A02YNXTAD567A02YR9T9D566A021ME
14T9D566A02Y5VT9D566A02Y7HT9D566A02YNUTAD567A02YPRT9D566A02VKW
15T9D566A02Y5TT9D566A02Y6GT9D566A02YNWTAD567A02YRDT9D566A02VIX
16T9D566A02Y5YT9D566A02Y7IT9D566A02YO4TAD567A02YR8T9D566A02RG7
17T9D566A02Y5XT9D566A02YHPT9D566A02YNZTAD567A02YR7T9D566A02VHM
18T9D566A02Y5WT9D566A02YHOT9D566A02YO0TAD567A02YRET9D566A02ILC
19T9D566A02Y5ZT9D566A02YHNT9D566A02YNYTAD567A02YRGT9D566A02YIM
20T9D566A02Y60T9D566A02YHLT9D566A02YO1TAD567A02YRHT9D566A02YIN
21T9D566A02Y61TAD567A02YILT9D566A02YPETAD567A02YRFT9D566A02YHS
22T9D566A02Y64TAD567A02YIKT9D566A02YPDTAD567A02YRCT9D566A02YHU

 

Line #/ColumnABCDE
23T9D566A02Y62TAD567A02YIHT9D566A02YPCTAD567A02YRIT9D566A02YHT
24T9D566A02Y63TAD567A02YIJT9D566A02YPHTAD567A02YRJT9D566A02YIO
25T9D566A02Y67TAD567A02YIGT9D566A02YPFTAD567A02YRNT9D566A02YHW
26T9D566A02Y66TAD567A02YIIT9D566A02YPATAD567A02YROT9D566A02YSR
27T9D566A02Y65TAD567A02YIFT9D566A02YP9TAD567A02YRPT9D566A02YT1
28T9D566A02Y68TAD567A02YIET9D566A02YPGTAD567A02YRKT9D566A02YSZ
29T9D566A02Y69TAD567A02YIDT9D566A02YP6TAD567A02YRLT9D566A02YT0
30T9D566A02Y6XTAD567A02YI4T9D566A02YP7TAD567A02YQ3T9D566A02YSV
31T9D566A02Y6VTAD567A02YI6T9D566A02YPBTAD567A02YRMT9D566A02YST
32T9D566A02Y6TTAD567A02YI5TAD567A02YQGTAD567A02YPYT9D566A02YSQ
33T9D566A02Y6STAD567A02YICTAD567A02YQKTAD567A02YQ2T9D566A02YSN
34T9D566A02Y6RTAD567A02YIBTAD567A02YQHTAD567A02YQ1T9D566A02YSP
35T9D566A02Y6QTAD567A02YIATAD567A02YQLTAD567A02YQ0T9D566A02YSK
36T9D566A02Y6PTAD567A02YI7TAD567A02YQITAD567A02YQ5T9D566A02YSJ
37T9D566A02Y6OTAD567A02YI8TAD567A02YPVTAD567A02YQ6T9D566A02YSI
38T9D566A02Y6WTAD567A02YI9TAD567A02YPOTAD567A02YQ8T9D566A02YSU
39T9D566A02Y6CT9D566A02YHMTAD567A02YPXTAD567A02YQ4T9D566A02YSE
40T9D566A02Y6AT9D566A02YI3TAD567A02YPWTAD567A02YPZT9D566A02YSG
41T9D566A02Y6BT9D566A02YI2TAD567A02YPNTAD567A02YQ9T9D566A02YSF
42T9D566A02Y6FT9D566A02YI1TAD567A02YPSTAD567A02YQ7T9D566A02YTL
43T9D566A02Y6DT9D566A02YOFTAD567A02YPMTAD567A02YQFT9D566A02YTM
44T9D566A02Y6ET9D566A02YNVTAD567A02YPTTAD567A02YQDT9D566A02YTO
45T9D566A02Y6LT9D566A02YOETAD567A02YPPTAD567A02YQET9D566A02YTQ
46T9D566A02Y6NT9D566A02YOHTAD567A02YPQTAD567A02YQBT9D566A02YTP
47T9D566A02Y6MT9D566A02YO8TAD567A02YQVTAD567A02YQCT9D566A02YTF
48T9D566A02Y6IT9D566A02YOCTAD567A02YQQTAD567A02YS4T9D566A02YTH
49T9D566A02Y6JT9D566A02YOATAD567A02YQSTAD567A02YQAT9D566A02YTG
50T9D566A02YHCT9D566A02YO9TAD567A02YQTTAD567A02YRVT9D566A02YTK
51T9D566A02YTIT9D566A02YHR

 

SERVICE PROCEDURE


⬇ Download PDF (2.09 MB)

 

Chronology :

August – September 2022: On August 10, 2022, an issue pertaining to loose bolts on rear axle rotor / hub assemblies of 2023 model year E-series vehicles was brought to FordeBay logo’s Critical Concern Review Group for review by FordeBay logo’s Supplier Technical Assistance (STA) team. The rear axle supplier had identified five subassemblies received from the rear axle rotor / hub subassembly Tier 2 supplier with one of the eight bolts loose. This new inspection process at the rear axle supplier was initiated on August 04, 2022 to monitor incoming quality from the new axle rotor / hub assembly Tier 2 supplier which had just begun supplying assemblies in July 2022.

CCRG’s investigation found that an improperly torqued bolt in the rotor/ hub assembly can result in slippage at this joint, potentially resulting in fracture of the rotor hat which could lead to wheel separation. A review of supplier records found that 234 suspect hub/rotor sets were manufactured and installed into axles and shipped to FordeBay logo. Containment efforts were undertaken at FordeBay logo’s assembly plant to identify potentially suspect axle assemblies. Assembly plant review of production records found that suspect axles had been installed on vehicles and shipped beyond FordeBay logo’s control.

FordeBay logo is not aware of any reports of accident or injury related to this condition.

On October 13, 2022, FordeBay logo’s Field Review Committee reviewed the concern and approved a field action.

 

1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBay logoE-4502023

 

7 Associated Documents

Manufacturer Notices(to Dealers,etc) – Advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 22S68 Certain 2023 Model Year E-Series Rear Axle Rotor to Wheel Hub Assembly Bolt Inspection and Torque

RCMN-22V792-5376.pdf 64.806KB


⬇ Download PDF (63.29 KB)

 

Defect Notice 573 Report

RCLRPT-22V792-8081.PDF 215.339KB


⬇ Download PDF (210.29 KB)

 

Recall Acknowledgement

RCAK-22V792-1274.pdf 645.225KB


⬇ Download PDF (630.1 KB)

 

ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V792-2798.pdf 44.715KB


⬇ Download PDF (43.67 KB)

 

Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S68 Certain 2023 Model Year E-Series Rear Axle Rotor to Wheel Hub Assembly Bolt Inspection and Torque

RCMN-22V792-6269.pdf 2191.619KB


⬇ Download PDF (2.09 MB)

 

ISSUED Owner Notification Letter(Part 577)

RCONL-22V792-3074.pdf 51.94KB


⬇ Download PDF (50.72 KB)

 

Recall Quarterly Report #1, 2023-2

RCLQRT-22V792-2021.PDF 211.133KB


⬇ Download PDF (206.18 KB)

 

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V792&docType=RCL

 

 

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Hairich Torque Wrench, 1/2 Inch Drive Click Torque Wrench, Dual-direction Torque Wrenches 10-170.0ft.lb/13.60-230.5Nm, 72-tooth with Dual Range Scales, ±3% High Precision For Car
Hairich Torque Wrench, 1/2 Inch Drive Click Torque Wrench, Dual-direction Torque Wrenches 10-170.0ft.lb/13.60-230.5Nm, 72-tooth with Dual Range Scales, ±3% High Precision For Car
  • ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
  • PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
  • DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range（ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
  • ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
  • EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
$28.97
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