Crank/No Start Intermittent – 2013 Ford Explorer

TSB 14-0001CRANK/NO START CONDITION – BUILT ON 3/1/2013 AND THROUGH 5/10/2013

 

FORDeBay logo:2013 Explorer

 

ISSUE:

Some 2013 Explorer vehicles built on 3/1/2013 and through 5/10/2013 may exhibit a crank/no start condition which may be intermittent.

 

This may be caused by fuel pump electrical connection concerns.

ACTION:

Follow Service Procedure Steps to correct condition.

SERVICE PROCEDURE

  1. Inspect C3053, terminals A and H for a loose or damaged condition. Refer to Wiring Diagram, Section 150-1. Are the terminals loose or damaged?
    1. No – this article does not apply. Refer to Powertrain Control/Emissions Diagnostic (PC/ED) manual for normal diagnosis.
    2. Yes – proceed to Step 2.
  2. Lower the fuel tank, Refer to Workshop Manual, Section 310-01.
  3. Replace both connectors using the service pigtails.
  4. Install fuel tank. Refer to WSM, Section 310-01.

 

DU2Z-14S411-AJAService Pigtail—Female
DU2Z-14S411-AKAService Pigtail—Male

 

OPERATION DESCRIPTIONTIME
140001A2013 Explorer 2.0L GTDI FWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations)3.7 Hrs.
140001A2013 Explorer 3.5L Ti-VCT FWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations)3.8 Hrs.
140001A2013 Explorer 3.5L Ti-VCT AWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations)4.1 Hrs.
140001A2013 Explorer 3.5L GTDI AWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations)4.2 Hrs.
140001B2013 Explorer Police FWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations)3.9 Hrs.
140001B2013 Explorer Police AWD: Inspect Terminals And Replace Both Connectors Includes Time To Remove And Install Fuel Tank (Do Not Use With Any Other Labor Operations)4.2 Hrs.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO.CONDITION CODE
14A005x4

 

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