2-3 or 2-4 Upshift Flare, or Lack of 3rd and/or 4th Gear – 2008-2011 Ford Focus & 2010-2013 Transit Connect

TSB 14-00024F27E TRANSMISSION – SYMPTOMS OF DIRECT CLUTCH FAILURE – 2-3 OR 2-4 UPSHIFT FLARE – LACK OF 3RD AND/OR 4TH GEAR –- DTCS P0733, P0734, P0751 AND/OR P0972

 

FORDeBay logo:2008-2011 Focus
FORDeBay logo:2010-2013 Transit Connect

 

This article supersedes TSB 12-6-15 to update the vehicle model years, model lines, Service Procedure and Part List.

 

ISSUE:

Some 2010-2013 Transit Connect and 2008-2011 Focus vehicles equipped with a 4F27E transmission may exhibit a 2-3 or 2-4 upshift flare, or lack of 3rd and/or 4th gear along with burnt automatic transmission fluid and diagnostic trouble codes (DTCs) P0733, P0734, P0751 and/or P0972.

 

A direct clutch repair kit is now available to address these concerns.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

  1. Remove and overhaul the automatic transmission using the direct clutch repair kit and seal kit. Refer to Workshop Manual (WSM), Section 307-01.
    1. The direct clutch repair kit and seal kit include all parts that must be replaced during this repair.
    2. Inspect the servo rod bore in the transmission case. A worn servo rod bore can also cause pressure loss in the direct clutch hydraulic circuit. If the servo rod bore in the transmission case is worn, it can be repaired by installing a bushing using the 4F27 Servo Bore Master Repair Kit available from the Rotunda Technician Tool Program (RTTP), kit number NRL4F27.
  2. NOTE   PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.

For 2010-2012 Transit Connect vehicles built on or before 02/10/2012 – Reprogram the powertrain control module (PCM) to the latest calibration using Integrated Diagnostic System (IDS) or FordeBay logo J2534 release 77.01 and higher.

Calibration files may also be obtained at www.motorcraft.com.

 

9S4Z-7153-ASeal Kit
AS4Z-7F283-CDirect Clutch Kit
FL-910S
Motorcraft - Oil Filter (FL910S)
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Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

Motorcraft Oil Filter—Focus
1S7Z-6840-AA
Sale
Ford 1S7Z-6840-AA - GASKET
  • Country/Region Of Manufacture: United States, Other Part Number: 1S7Z6840AA, Modified Item: No
  • Manufacturer Part Number: 1S7Z-6840-AA, Non-Domestic Product: No, Part Brand: Compatible with FordeBay logo
  • Returns Accepted: Returns Accepted, Bundle Description: No, Warranty: 1 Year
  • Fitment Type: Direct Replacement, Certifications: OE, Type: GASKET

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

Adapter Gasket—Focus
XF1Z-7G100-AARoll Pin
XT-10-QLVC
Ford Genuine Ford Fluid XT-10-QLVC MERCON-LV Automatic Transmission Fluid - 1 Quart

Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API


 

Motorcraft MERCON LV Automatic Transmission Fluid
TA-24Motorcraft Thread Sealant with PTFE
TA-25
Genuine Ford Accessories (TA-25) Thread Lock and Sealer - 0.2 oz.
  • Medium-strength thread locker; blue color
  • Working bond is formed in 5 minutes - no more waiting; final bond forms in 24 hours
  • Cures only when confined between surfaces
  • Cures without cracking or shrinking
  • Hand tool removable

Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API


 

Motorcraft Threadlock and Sealer
TA-29
Ford Genuine Ford Fluid TA-29 Ultra Silicone Sealant - 2.4 oz.

Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API


 

Motorcraft Ultra Silicone Sealant
XL-5
Motorcraft XL5# Grease - Long Life Lubricating ()
5 Reviews
Motorcraft XL5# Grease - Long Life Lubricating ()
  • Motorcraft #XL5 GREASE - LONG LIFE LUBRICATING (XL5) Part Number XL5

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

Motorcraft Multi-Purpose Grease
6S4Z-3B477-AA

No products found.

Nut – Half Shaft—Focus
W712393-S439BoltBall Joint—Focus
W520213-S440

Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API


 

Nut – Ball Joint—Focus
YS4Z-3N324-AAStrap – Link Shaft
W520102-S309Nut – Link Shaft
2T1Z-3B477-ANut – Half Shaft—Transit
W706854-S442Nut – Ball Joint—Transit
5N5Z-3B498-A
Ford 5N5Z-3B498-A - CIRCLIP - INNER
  • Genuine FordeBay logo part that fits your specific vehicle
  • Inner Boot Retainer
  • Part Number: 5N5Z-3B498-A
  • Manufactured to meet specifications for fit, form, and function

Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API


 

Circlip

 

OPERATION DESCRIPTIONTIME
140002A2008-2011 Focus Automatic Transmission 4F27E: Check DTCs Overhaul Transmission (Do Not Use With Any Other Labor Operations)9.0 Hrs.
140002A2010-2013 Transit Connect Automatic Transmission 4F27E: Check DTCs Overhaul Transmission Includes Time To Reprogram The PCM If Necessary (Do Not Use With Any Other Labor Operations)9.2 Hrs.
140002B2008-2011 Focus Automatic Transmission 4F27E: Check DTCs Overhaul Transmission And Perform Servo Bore Repair (Do Not Use With Any Other Labor Operations)9.4 Hrs.
140002B2010-2013 Transit Connect Automatic Transmission 4F27E: Check DTCs Overhaul Transmission And Perform Servo Bore Repair Includes Time To Reprogram The PCM If Necessary (Do Not Use With Any Other Labor Operations)9.6 Hrs.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO.CONDITION CODE
7F28330

 

 

 


 

Service Information & Reprogramming

Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on FordeBay logo, LincolneBay logo and MercuryeBay logo vehicles.

Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on FordeBay logo, LincolneBay logo and MercuryeBay logo vehicles. It can be used for:

  • Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
  • Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)

In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.

J2534 Device

No products found.

Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API


 

Opus IVS CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications

Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API


 

No products found.

No products found.

using Ford Module Programming (FMP) can Reprogram and Configure most Modules.

Latest Calibration Information

Module Build Data (As-Built)
Use VIN to obtain As-Built data

www.motorcraftservice.com

 

Clore Automotive Jump-N-Carry JNC660 1700 Peak Amp 12 Volt Jump Starter , Blue
  • 22Ah Clore Proformer Battery designed for Jump Starting
  • 46" Heavy-Duty #2 AWG Cables
  • Voltmeter provides charge status of on board battery
  • 1700 Peak Amps
  • DC outlet to power 12V accessories

Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API


 

No products found.

STANLEY J5C09 1000 Peak Amp Automotive Jump Starter, Portable Power – 2.1A/10W USB Port, 12V Outlet, 120 PSI Air Compressor for Tires, Bikes & Sports Equipment
  • Delivers serious jump-starting power with 1000 peak amps and 500 instant starting amps
  • Reverse polarity alarm alerts when there is an improper connection; Connect the clamps to the battery, turn on the switch and start your vehicle. All Metal Powder Coated Clamps
  • Features a 120 PSI air compressor to help inflate tires with low pressure; High-powered LED light rotates 270 degrees to help you work in the dark
  • Built-in 12V DC outlet and USB port provide portable power for electronic devices; Includes a limited 1 year manufacturer warranty
  • Jump starter should be charged every 30 days when not in use; Charges using a standard household extension cord (sold separately)

Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API


 

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