| TSB 14-0002 | 4F27E TRANSMISSION – SYMPTOMS OF DIRECT CLUTCH FAILURE – 2-3 OR 2-4 UPSHIFT FLARE – LACK OF 3RD AND/OR 4TH GEAR –- DTCS P0733, P0734, P0751 AND/OR P0972 |
This article supersedes TSB 12-6-15 to update the vehicle model years, model lines, Service Procedure and Part List.
ISSUE:
Some 2010-2013 Transit Connect and 2008-2011 Focus vehicles equipped with a 4F27E transmission may exhibit a 2-3 or 2-4 upshift flare, or lack of 3rd and/or 4th gear along with burnt automatic transmission fluid and diagnostic trouble codes (DTCs) P0733, P0734, P0751 and/or P0972.
A direct clutch repair kit is now available to address these concerns.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Remove and overhaul the automatic transmission using the direct clutch repair kit and seal kit. Refer to Workshop Manual (WSM), Section 307-01.
- The direct clutch repair kit and seal kit include all parts that must be replaced during this repair.
- Inspect the servo rod bore in the transmission case. A worn servo rod bore can also cause pressure loss in the direct clutch hydraulic circuit. If the servo rod bore in the transmission case is worn, it can be repaired by installing a bushing using the 4F27 Servo Bore Master Repair Kit available from the Rotunda Technician Tool Program (RTTP), kit number NRL4F27.
- NOTE PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
For 2010-2012 Transit Connect vehicles built on or before 02/10/2012 – Reprogram the powertrain control module (PCM) to the latest calibration using Integrated Diagnostic System (IDS) or Ford
J2534 release 77.01 and higher.
Calibration files may also be obtained at www.motorcraft.com.
| 9S4Z-7153-A | Seal Kit |
| AS4Z-7F283-C | Direct Clutch Kit |
| FL-910S
Motorcraft - Oil Filter (FL910S)
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Oil Filter—Focus |
| 1S7Z-6840-AA
Sale
Ford 1S7Z-6840-AA - GASKET
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API | Adapter Gasket—Focus |
| XF1Z-7G100-AA | Roll Pin |
| XT-10-QLVC
Ford Genuine Ford Fluid XT-10-QLVC MERCON-LV Automatic Transmission Fluid - 1 Quart
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft MERCON LV Automatic Transmission Fluid |
| TA-24 | Motorcraft Thread Sealant with PTFE |
| TA-25
Genuine Ford Accessories (TA-25) Thread Lock and Sealer - 0.2 oz.
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Threadlock and Sealer |
| TA-29
Ford Genuine Ford Fluid TA-29 Ultra Silicone Sealant - 2.4 oz.
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Ultra Silicone Sealant |
| XL-5
Motorcraft XL5# Grease - Long Life Lubricating ()
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Multi-Purpose Grease |
| 6S4Z-3B477-AA No products found. | Nut – Half Shaft—Focus |
| W712393-S439 | Bolt – Ball Joint—Focus |
| W520213-S440
Genuine Suspension Stabilizer Bar Link Nut W520213-S440
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Nut – Ball Joint—Focus |
| YS4Z-3N324-AA | Strap – Link Shaft |
| W520102-S309 | Nut – Link Shaft |
| 2T1Z-3B477-A | Nut – Half Shaft—Transit |
| W706854-S442 | Nut – Ball Joint—Transit |
| 5N5Z-3B498-A
Ford 5N5Z-3B498-A - CIRCLIP - INNER
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Circlip |
| OPERATION | DESCRIPTION | TIME |
|---|---|---|
| 140002A | 2008-2011 Focus Automatic Transmission 4F27E: Check DTCs Overhaul Transmission (Do Not Use With Any Other Labor Operations) | 9.0 Hrs. |
| 140002A | 2010-2013 Transit Connect Automatic Transmission 4F27E: Check DTCs Overhaul Transmission Includes Time To Reprogram The PCM If Necessary (Do Not Use With Any Other Labor Operations) | 9.2 Hrs. |
| 140002B | 2008-2011 Focus Automatic Transmission 4F27E: Check DTCs Overhaul Transmission And Perform Servo Bore Repair (Do Not Use With Any Other Labor Operations) | 9.4 Hrs. |
| 140002B | 2010-2013 Transit Connect Automatic Transmission 4F27E: Check DTCs Overhaul Transmission And Perform Servo Bore Repair Includes Time To Reprogram The PCM If Necessary (Do Not Use With Any Other Labor Operations) | 9.6 Hrs. |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 7F283 | 30 |
Service Information & Reprogramming
Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford
, Lincoln
and Mercury
vehicles.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford
, Lincoln
and Mercury
vehicles. It can be used for:
- Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
- Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
No products found.
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API
No products found.
No products found.
using Ford Module Programming (FMP) can Reprogram and Configure most Modules.Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
www.motorcraftservice.com
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API
No products found.
- Delivers serious jump-starting power with 1000 peak amps and 500 instant starting amps
- Reverse polarity alarm alerts when there is an improper connection; Connect the clamps to the battery, turn on the switch and start your vehicle. All Metal Powder Coated Clamps
- Features a 120 PSI air compressor to help inflate tires with low pressure; High-powered LED light rotates 270 degrees to help you work in the dark
- Built-in 12V DC outlet and USB port provide portable power for electronic devices; Includes a limited 1 year manufacturer warranty
- Jump starter should be charged every 30 days when not in use; Charges using a standard household extension cord (sold separately)
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API
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