NHTSA ID Number: 10209033
Manufacturer Communication Number: TSB 22-2087
Summary
Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit harsh reverse to drive engagements without diagnostic trouble codes (DTCs). This may be due to sticking valves in the main control valve body or suspect input shaft seals (F9) and the output shaft seals (F10). To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine for the E and F clutches and/or replace the input shaft seals (F9) and the output shaft seals (F10).
Model:
2020-2022 F-Super Duty
Transmission/Transaxle: 10R140
Built on or before 13-Dec-2021
Issue: Some 2020-2022 F-Super Duty vehicles built on or before 13-Dec-2021 and equipped with a 10R140 automatic transmission may exhibit harsh reverse to drive engagements without diagnostic trouble codes (DTCs). This may be due to sticking valves in the main control valve body or suspect input shaft seals (F9) and the output shaft seals (F10). To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine for the E and F clutches and/or replace the input shaft seals (F9) and the output shaft seals (F10).
Action: Follow the Service Procedure steps to correct the condition on vehicle that meet all of the following criteria:
- 2020-2022 F-Super Duty
- 10R140 transmission
- Built on or before 13-Dec-2021
- Harsh reverse to drive engagements with no DTCs
Parts
| Service Part Number | Quantity | Description | Unit of Issue | Piece Quantity |
LC3Z-7H223-A | 16 | Front Support Assembly Bolt Washers | 1 | 16 |
| LC3Z-7B031-B | 1 | Front Support-To-Case Seal | ||
| LC3Z-7A248-A | 1 | Torque Converter Hub Seal | ||
| LC3Z-7G091-D | 2 | Input Shaft Torque Converter (F0) Teflon Seals | 1 | 2 |
| LC3Z-7052-A | 1 | Output Shaft Seal (Fixed Flange) | ||
| LC3Z-7052-C | 1 | Output Shaft Seal (Slip Yoke) | ||
| BC3Z-7G199-E
No products found. | 1 | Rear Bushing Fluid Feed Seal (Slip Yoke) | ||
| LC3Z-7052-B | 1 | Output Shaft Seal (4WD) | ||
| LC3Z-7G091-C | 3 | Input Shaft Seals (F9) | 1 | 3 |
| LC3Z-7D019-A | 3 | Output Shaft Seals (F10) | 1 | 3 |
| W520514-S440
No products found. | 4 | Y-Pipe-To-Exhaust Manifold Nuts (Right And Left Sides) | 1 | 4 |
| W715131-S442 | 1 | Transmission Fluid Cooler Tube Bolt | 4 | 1 |
| W714824-S442 | 1 | Selector Lever Cable Bracket Bolts | 4 | 2 |
| W715618-S437 | 1 For Gas Engine, 2 For Diesel Engine | Torque Converter Nuts | 4 | 4 For Gas Engine, 6 For Diesel Engine |
| N605804-S439 | 3 | Transfer Case To Transmission Bolts (4×4 Only) | 4 | 11 |
| E4HZ-4A254-B
No products found. | 2 | Front Driveshaft Pinion Flange Strap (4×4 Only) | 1 | 2 |
| F81Z-4N272-AA
No products found. | 1 | Front Driveshaft Pinion Flange Bolts (4×4 Only) | 4 | 4 |
| N811880-S100 | 1 | Front Driveshaft CV Joint-To-Transfer Case Flange (4×4 Only) | 4 | 4 |
W709771-S440
Ford W709771-S440 Nut Adjust Screw
| 2 | Transmission Mount Support Isolator Nuts | 1 | 2 |
| W710356-S439 | 1 | Crossmember Bracket Bolts | 4 | 2 |
| W520515-S440 | 1 | Crossmember Bracket Nuts | 4 | 2 |
| N605804-S439 | 1 | Transmission Support Insulator Bracket Bolts (2WD Only) | 4 | 4 |
| 391558-S102 | 2 | Transmission Support Insulator Bolts | 1 | 2 |
| W714717-S439 | 1 | Exhaust Y-Pipe-To-Resonator Bolts (7.3L Only) | 4 | 2 |
| W714656-S439 | 1 | Exhaust Hanger Bracket Bolts (7.3L Only) | 4 | 4 |
| W718005-S900 | 1 | Exhaust Lower Downpipe-To-Catalyst And Particulate Filter Assembly Bolts (6.7L Only) | 2 | 2 |
XT-10-QLVC
Ford Genuine Ford Fluid XT-10-QLVC MERCON-LV Automatic Transmission Fluid - 1 Quart
| As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case Fluid, 4WD Only) (All Markets Except Canada) | ||
| CXT-10-LV6 | As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case Fluid, 4WD Only) (Canada Only) | ||
VC-13DL-G
Ford Genuine Anti Freeze, VC-13DL-G
| As Needed | Motorcraft® Yellow Prediluted Antifreeze/Coolant (All Markets Except Canada) | ||
| CVC-13DL-G | As Needed | Motorcraft® Yellow Prediluted Antifreeze/Coolant (Canada Only) | ||
XT-12-QULV
MOTORCRAFT Mercon Ultra Low Viscosity Fluid Automatic Transmission Fluid for 2017 F-150, Black
| As Needed | Motorcraft® MERCON® ULV Automatic Transmission Fluid | ||
XL-5-A
Motorcraft XL5# Grease - Long Life Lubricating ()
| As Needed | Motorcraft® Multi-Purpose Grease Spray |
Parts
Rear Driveshaft Bolts And Straps – Not All Vehicles Will Use All Of The Parts Listed
| Service Part Number | Quantity | Description | Unit of Issue | Piece Quantity |
| F1HZ-4N272-A | 4 Per Affected Joint | U-Joint Strap Style Bolts – Refer To The Parts Catalog For The VIN Specific Application | 1 | 4 Pieces Required Per Affected Joint |
E4HZ-4A254-A
Genuine Ford Parts - Retainer (E4HZ-4A254-A)
| 2 Per Affected Joint | U-Joint Straps – Refer To The Parts Catalog For The VIN Specific Application | 1 | 2 Pieces Required Per Affected Joint |
| N811880-S100 | 1 Per Affected Joint | U-Joint Flange Style Bolts – Refer To The Parts Catalog For The VIN Specific Application | 4 | 4 Pieces Required Per Affected Joint |
| BC3Z-4N272-A | 1 Per Affected Joint | Driveshaft Center Bearing Bolts – Refer To Parts Catalog For The VIN Specific Application | 1 | 1 Piece Required Per Affected Joint |
| W500633-S439 | 1 | Driveshaft Center Bearing Bolts – Refer To Parts Catalog For The VIN Specific Application | 1 | 1 Piece Required Per Affected Joint |
Parts
Parts To Inspect And Replace Only If Necessary
| Service Part Number | Quantity | Description | Unit of Issue | Piece Quantity |
| LC3Z-7N265-A | If Needed | Main Control Manifold Seal | 1 | |
| LC3Z-7N265-B | If Needed | Fluid Pump Gasket | 1 | |
| LC3Z-7F396-C | If Needed | Fluid Pan Gasket | 1 | |
| LC3Z-7J227-A | If Needed | Transmission Fluid Cooler O-Ring Seals | 1 | 4 Maximum |
| LC3Z-7G186-A | If Needed | Transmission Fluid Filter | 1 | |
| F2AZ-6397-A | If Needed | Dowel Pins | 2 | 2 Maximum |
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
Unit of Issue and Piece Quantity are 1 unless otherwise stated.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-whole numbers, including less than 1.
If Needed indicates the part is not mandatory.
Service Procedure
1. Prepare vehicle for the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In routine by positioning on a frame-engaging lift with wheels off the ground to prevent vehicle movement.
2. Using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool, perform the PCM/TCM – Transmission Accelerated Main Control Break In routine 3 times on the E and F clutches.
3. Clear the keep alive memory (KAM).
4. Perform the adaptive learning drive cycle. Refer to WSM, Section 307-01.
5. Shift the transmission to reverse (R) from drive (D). Wait 2 seconds.
6. Shift the transmission to drive (D) from reverse (R). Wait 2 seconds.
7. Repeat Steps 5 and 6 an additional 6 times for a total of 7 cycles.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.
8. Does the vehicle still exhibit the condition after performing the PCM/TCM – Transmission Accelerated Main Control Break In routine and adaptive learning drive cycle?
(1). Yes – proceed to Step 9.
(2). No – repair is complete.
9. Remove the transmission. Refer to the Workshop Manual (WSM), Section 307-01B.
10. Disassemble the transmission only far enough to access the input shaft seals (F9) and the output shaft seals (F10). Refer to the Workshop Manual (WSM), Section 307-01B. Steps 7-26 are not required.
(1). Do not disassemble the clutch and planetary assembly (WSM Steps 75-213).
CAUTION: Use caution when removing the input shaft seals (F9). Damage may occur as the shaft is not hardened in that location.
11. Replace the input shaft seals (F9) and the output shaft seals (F10).
12. To reassemble the transmission, reverse the disassembly procedure. Refer to WSM, Section 307-01B.
13. Install the transmission. Refer to WSM, Section 307-01B.
12 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-250 SD | 2020-2022 |
| FORD | F-350 SD | 2020-2022 |
| FORD | F-450 SD | 2020-2022 |
| FORD | F-550 SD | 2020-2022 |
1 Associated Document
Manufacturer Communications
22-2087
08 March 2022
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020-2022 F-Super Duty: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure Repair Complete (Do Not Use With Any Other Labor Operations) 222087A 2.1Hrs. 2020-2022 F-Super Duty 250/350 4X2 6.7L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087B 10.6Hrs. 2020-2022 F-Super Duty 250/350 4X4 6.7L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087C 11.6Hrs. 2020-2022 F-Super Duty 250/350 4X2 6.2L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087D 10.0Hrs. 2020-2022 F-Super Duty 250/350 4X4 6.2L: Perform The Transmission Accelerated Main 222087E 11.2 Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) Hrs. 2020-2022 F-Super Duty 250/350 4X2 7.3L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087F 10.0Hrs. 2020-2022 F-Super Duty 250/350 4X4 7.3L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087G 11.2Hrs. 2020-2022 F-Super Duty 450/550 4X2 6.7L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087H 10.6Hrs. 2020-2022 F-Super Duty 450/550 4X4 6.7L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087J 11.7Hrs. 2020-2022 F-Super Duty 450/550 4X2 7.3L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087K 10.0Hrs. 2020-2022 F-Super Duty 450/550 4X4 7.3L: Perform The Transmission Accelerated Main Control Break In Routine, Clear KAM And Adaptive Learning Drive Cycle Following The Service Procedure, Replace The Input And Output Shaft Seals (Do Not Use With Any Other Labor Operations) 222087L 11.2Hrs. Repair/Claim Coding Causal Part: 7D019 Condition Code: 42
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