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| 4.2 INCH DISPLAY RADIO – UP/DOWN ARROW BUTTONS INOPERATIVE |
| FORD: | 2013 Edge 2014 Explorer, Flex, Taurus |
ISSUE:
Some 2013 Edge vehicles built on 8/16/2013 and through 9/27/2013, 2014 Explorer vehicles built on 8/23/2013 and through 9/27/2013, Flex vehicles built on 8/29/2013 and through 9/27/2013, and Taurus vehicles built on 8/22/2013 and through 9/27/2013, equipped with the 4.2 inch display radio only may exhibit the up/down keypad arrows being inoperative.
This may be due to the Front Control Display Interface Module (FCDIM) software.
ACTION:
Reprogram the FCDIM module to the latest calibration using IDS or Ford J2534 release 89.04 and higher.
Calibration files may also be obtained at www.motorcraft.com.
Service Information & Reprogramming
Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford, Lincoln and Mercury vehicles.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
- Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
- Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device 
using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
