Door(s) Do Not Open From The Exterior Handle – 2020-2023 Ford & Lincoln

NHTSA ID Number: 10236579

Manufacturer Communication Number: TSB 23-2156

Summary

Some 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the exterior.

 


This bulletin supersedes 22-2246.

Model:

Ford

2021-2023 Bronco Sport

2020-2023 Escape
2022-2023 Maverick
Lincoln

2020-2023 Corsair

 

Summary

This article supersedes TSB 22-2246 to update the vehicle model years affected.

Issue: Some 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle; this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the exterior.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all the following criteria:

  • One of the following vehicles:
    • 2020-2023 Escape/Corsair
    • 2021-2023 Bronco Sport
    • 2022-2023 Maverick
  • Door(s) do not open using the exterior door handle(s)

 

Parts

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
W721069-S3004Front And Rear Door Trim Panel Pins (2020-2023 Escape)413
W713297-S3003Front And Rear Door Trim Panel Pins (2020-2023 Corsair)410

 

Service Procedure

1. Remove the front and/or rear door trim panel(s) on the affected door(s). Refer to Workshop Manual (WSM), Section 501-05 > Interior Trim and Ornamentation > Removal and Installation.

NOTE: If a rear door cannot be opened from inside, the child lock may need to be disengaged.

2. Remove the front/rear window regulator and motor. Refer to WSM, Section 501-11 Frames and Mechanisms > Removal and Installation.

3. Inspect the exterior door handle reinforcement for permanent engagement inertia lock clip engaged and the inertia lock rotated outboard (Figures 1-2). Is the inertia lock rotated outboard and the permanent engagement inertia lock clip engaged?

Figure 1

 

Figure 2

 

(1). Yes – proceed to Step 4.

(2). No – this article does not apply. Refer to WSM, Section 501-14 > Handles, Locks, Latches and Entry Systems > Diagnosis and Testing > Pinpoint Test B.

4. Use a small flat head screwdriver to depress the permanent engagement inertia lock clip and allow the inertia lock to rotate inboard to the rest position. (Figures 3-4).

Figure 3

 

Figure 4

 

5. Verify that the exterior door handle now fully extends when pulled and the door opens from the outside.

6. Reinstall the window regulator and motor. Refer to WSM, Section 501-11 > Glass, Frames and Mechanisms > Removal and Installation.

7. Reinstall the front/rear door trim panel(s). Refer to WSM, Section 501-05 > Interior Trim and Ornamentation > Removal and Installation.

 


13 Affected Products

Vehicles

MAKEMODELYEAR
FORDBRONCO SPORT2021-2023
FORDESCAPE2020-2023
FORDMAVERICK2022-2023
LINCOLNCORSAIR2020-2023

 


1 Associated Document

Manufacturer Communications

23-2156
18 May 2023

MC-10236579-0001.pdf 376.967KB

 


NHTSA ID Number: 10214873

Manufacturer Communication Number: TSB 22-2246

Summary

Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport and 2022 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the outside.

 

1 Associated Document

Manufacturer Communications

22-2246
27 June 2022

MC-10214873-0001.pdf 164.852KB

 


 

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