22S51 – Rear View Camera Replacement due to a Foggy Image – 2017-2020 Ford Super Duty & Lincoln Continental

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September 2022 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S51 / NHTSA Recall 22V644 2018 F-250 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, the image on your rear view camera may become progressively foggy or cloudy over time with continued exposure to sunlight, potentially resulting in inability to see the rear view camera image. What is the risk? Lack of rear view camera image visibility can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Due to severe supply chain constraints, parts are not anticipated to be available until 2023. What should you do? When parts are available, Ford Motor Company will send a letter to inform you that parts are available and to contact your dealer to schedule a repair. Ford has not issued instructions to stop driving your vehicle under this safety recall. When parts are available, you should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V644. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2022 Ford Motor Company 01960 22S51 FNP/DTB122S511 􀀁􀀁 􀀁 1 of 2 A/1/000001/1 􀀭􀀉􀀉􀀃􀀈􀀉􀀅􀀋􀀃􀀈􀀇􀀉􀀋􀀭 771673916579 A/1/000001/1 􀀯􀀰􀀮􀀮􀀱􀀰􀀮􀀮􀀰􀀱􀀯􀀮􀀮􀀮􀀱􀀯􀀮􀀮􀀱􀀰􀀱􀀮􀀱􀀱􀀰􀀯􀀮􀀯􀀯􀀮􀀯􀀯􀀰􀀰􀀱􀀮􀀯􀀯􀀱􀀰􀀮􀀯􀀰􀀯􀀰􀀰􀀯􀀯􀀯􀀯􀀯􀀱􀀯􀀰􀀱􀀰􀀮􀀰􀀰􀀯􀀮􀀰􀀯􀀮􀀰 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 01960 22S51 FNP/DTB122S511 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Seguridad Aviso de Campaña 22S51 / Campaña 22V644 de la NHTSA 2018 F-250 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? La imagen de la cámara trasera de su vehículo podría empañarse o nublarse progresivamente con el tiempo al estar continuamente expuesta a la luz solar, lo cual podría traducirse en la incapacidad de ver dicha imagen. ¿Qué riesgo existe? Una falta de visibilidad de la imagen de la cámara trasera puede reducir la visión del conductor de lo que hay detrás del vehículo, lo cual aumenta el riesgo de sufrir un choque. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas estén disponibles, Ford Motor Company le avisará mediante correo para programar una cita de servicio con su distribuidor y así realizar las reparaciones sin costo alguno (piezas y mano de obra). Debido a las severas restricciones de la cadena de suministros, se prevé que las piezas no estarán disponibles hasta 2023. ¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su distribuidor a fin de programar la reparación. Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Cuando las piezas se encuentren disponibles, deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V644 de la NHTSA. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente Septiembre de 2022 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 2 of 2 A/2/000001/1 © Copyright 2022 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀈􀀉􀀅􀀋􀀃􀀈􀀇􀀉􀀋􀀭 771673916579 A/2/000001/1 􀀯􀀰􀀮􀀮􀀱􀀰􀀮􀀮􀀰􀀱􀀯􀀮􀀮􀀮􀀱􀀯􀀮􀀮􀀱􀀰􀀱􀀮􀀱􀀱􀀰􀀯􀀮􀀯􀀯􀀮􀀯􀀯􀀰􀀰􀀱􀀮􀀯􀀯􀀱􀀰􀀮􀀯􀀰􀀯􀀰􀀰􀀯􀀯􀀯􀀯􀀯􀀱􀀯􀀰􀀱􀀰􀀮􀀰􀀰􀀯􀀮􀀰􀀯􀀮􀀰 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 September 2022 Lincoln P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S51 / NHTSA Recall 22V644 2017 Continental Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Lincoln has decided a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you, with your assistance, we will correct this condition. Our commitment, together with your retailer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, the image on your rear view camera may become progressively foggy or cloudy over time with continued exposure to sunlight, potentially resulting in inability to see the rear view camera image. What is the risk? Lack of rear view camera image visibility can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. What will Lincoln and your retailer do? Lincoln is working closely with its suppliers to produce parts for this repair. When parts become available, Lincoln will notify you via mail to schedule a service appointment with your retailer for repairs to be completed free of charge (parts and labor). Due to severe supply chain constraints, parts are not anticipated to be available until 2023. What should you do? When parts are available, Lincoln will send a letter to inform you that parts are available and to contact your retailer to schedule a repair. Lincoln has not issued instructions to stop driving your vehicle under this safety recall. When parts are available, you should contact your retailer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing retailer, you can access Lincoln.com/support for retailer addresses, maps, and driving instructions. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V644. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through The Lincoln Way App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Thank you for your attention to this important matter. Lincoln © Copyright 2022 Lincoln A Ford Motor Company Brand 01762 22S51 LNP/DTB122S516 􀀁􀀁 􀀁 1 of 2 A/1/000001/1 􀀭􀀉􀀉􀀃􀀈􀀉􀀈􀀆􀀇􀀊􀀉􀀆􀀆􀀭 771676458744 A/1/000001/1 􀀱􀀱􀀰􀀱􀀯􀀰􀀰􀀯􀀮􀀮􀀮􀀯􀀰􀀱􀀮􀀮􀀯􀀯􀀱􀀱􀀱􀀮􀀯􀀱􀀰􀀮􀀱􀀯􀀯􀀮􀀰􀀱􀀱􀀯􀀮􀀮􀀮􀀯􀀱􀀱􀀮􀀯􀀯􀀱􀀱􀀯􀀯􀀯􀀯􀀰􀀱􀀯􀀯􀀯􀀱􀀯􀀮􀀯􀀱􀀱􀀮􀀯􀀮􀀮􀀰 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 01762 22S51 LNP/DTB122S516 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Seguridad Aviso de Campaña 22S51 / Campaña 22V644 de la NHTSA 2017 Continental Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Lincoln ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? La imagen de la cámara trasera de su vehículo podría empañarse o nublarse progresivamente con el tiempo al estar continuamente expuesta a la luz solar, lo cual podría traducirse en la incapacidad de ver dicha imagen. ¿Qué riesgo existe? Una falta de visibilidad de la imagen de la cámara trasera puede reducir la visión del conductor de lo que hay detrás del vehículo, lo cual aumenta el riesgo de sufrir un choque. ¿Qué harán Lincoln y su distribuidor? Lincoln colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas estén disponibles, Lincoln le avisará mediante correo para programar una cita de servicio con su minorista y así realizar las reparaciones sin costo alguno (piezas y mano de obra). Debido a las severas restricciones de la cadena de suministros, se prevé que las piezas no estarán disponibles hasta 2023. ¿Qué debe hacer? Cuando las piezas estén disponibles, Lincoln le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su minorista a fin de programar la reparación. Para esta campaña de seguridad, Lincoln no ha emitido instrucciones de no manejar el vehículo. Cuando las piezas se encuentren disponibles, deberá ponerse en contacto con su minorista a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un minorista para realizar el servicio, puede acceder a Lincoln.com/support para conocer las direcciones de los minoristas, ver mapas y obtener las instrucciones para llegar. Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V644 de la NHTSA. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación Lincoln Way. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras características, como control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Gracias por su atención en este asunto sumamente importante. Lincoln Septiembre de 2022 Lincoln P. O. Box 1904 Dearborn, Michigan 48121 1904 2 of 2 A/2/000001/1 © Copyright 2022 Lincoln Una marca de Ford Motor Company 􀀭􀀉􀀉􀀃􀀈􀀉􀀈􀀆􀀇􀀊􀀉􀀆􀀆􀀭 771676458744 A/2/000001/1 􀀱􀀱􀀰􀀱􀀯􀀰􀀰􀀯􀀮􀀮􀀮􀀯􀀰􀀱􀀮􀀮􀀯􀀯􀀱􀀱􀀱􀀮􀀯􀀱􀀰􀀮􀀱􀀯􀀯􀀮􀀰􀀱􀀱􀀯􀀮􀀮􀀮􀀯􀀱􀀱􀀮􀀯􀀯􀀱􀀱􀀯􀀯􀀯􀀯􀀰􀀱􀀯􀀯􀀯􀀱􀀯􀀮􀀯􀀱􀀱􀀮􀀯􀀮􀀮􀀰 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-644 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : AUG 26, 2022 NHTSA Recall No. : 22V-644 Manufacturer Recall No. : 22S51 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 277,040 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2020 Ford F-Super Duty: F-250, F-350, F-450 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : The recalled rear view camera was introduced into production on November 12, 2015, and taken out of production on March 10, 2020. Affected vehicles are equipped with the Ultimate Trailer Tow Camera System. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 139,131 F-250 vehicles are affected. 109,960 F-350 vehicles are affected. 14,830 F-450 vehicles are affected. Production Dates : NOV 12, 2015 – MAR 10, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-644 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2017-2020 Lincoln Continental Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : The recalled rear view camera was introduced into production on November 30, 2015, and taken out of production on March 10, 2020. Affected vehicles are equipped with the 360-degree camera system. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 13,119 Continental vehicles are affected. Production Dates : NOV 30, 2015 – MAR 10, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Degradation of the coating on an internal rear view camera lens can lead to a progressively foggy or cloudy rear view camera image. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Lack of rear view camera image visibility can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. Description of the Cause : An internal lens on the rear view camera has an anti-reflective coating that is susceptible to damage from exposure to ultraviolet (UV) radiation over time. Identification of Any Warning that can Occur : A rear view camera with the suspect lens coating can begin to exhibit a foggy or cloudy image that will progressively deteriorate over time with continued exposure to UV radiation, potentially resulting in inability to distinguish the rear view camera image. Involved Components : Component Name 1 : Rear View Camera Component Description : Rear View Camera – Super Duty Component Part Number : HC3T-19G490-DH Part 573 Safety Recall Report 22V-644 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Rear View Camera Component Description : Rear View Camera – Continental Component Part Number : GD9T-19G490-BH Supplier Identification : Component Manufacturer Name : Magna Electronics Address : 10410 N. Holly Road Holly Michigan 48442 Country : United States Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the rear view camera replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be September 30, 2022. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The recalled rear view cameras (HC3T-19G490-DH and GD9T-19G490-BH) will be replaced with rear view cameras (HC3T-19G490-DK and GD9T-19G490-BJ) that have an inner lens coating that will not degrade with UV exposure. Identify How/When Recall Condition was Corrected in Production : Rear view cameras with an inner lens coating that will not degrade with UV exposure were introduced into production on March 10, 2020. Part 573 Safety Recall Report 22V-644 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on August 31, 2022. Mailing of owner notification letters is expected to begin September 12, 2022 and is expected to be completed by September 16, 2022. Planned Dealer Notification Date : AUG 31, 2022 – AUG 31, 2022 Planned Owner Notification Date : SEP 12, 2022 – SEP 16, 2022 * NR – Not Reported

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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division June 20, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 – Supplement #1 Certain 2017-2020 Model Year Super Duty and Continental Vehicles Rear View Camera Replacement due to a Foggy Image REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 Dated August 30, 2022 New! REASON FOR THIS SUPPLEMENT • Affected Vehicles: Added US population • Service Action: Updated • Owner Notification Mailing Schedule: Updated • Attachments: Updated or newly included • Mobile Service Repair Assessment Level: Added • Labor Allowances: Updated to include labor time for camera replacement • Parts List Update: Parts are now available New! AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Super Duty 2017-2020 Kentucky Truck November 12, 2015 through March 10, 2020 Continental 2017-2020 Flat Rock November 30, 2015 through March 10, 2020 US population of affected vehicles: 279,724. Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In all of the affected vehicles, a rear view camera with a certain inner lens coating may begin to exhibit a foggy or cloudy image that will progressively deteriorate over time with continued exposure to sunlight, potentially resulting in the inability to distinguish the rear view camera image. Lack of rear view camera image visibility can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. New! SERVICE ACTION Parts are now available for your vehicle. Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to replace the rear view camera. This service must be performed on all affected vehicles at no charge to the vehicle owner. Ó Copyright 2023 Ford Motor Company New! OWNER NOTIFICATION MAILING SCHEDULE Owner letters for vehicle owners are expected to be mailed the week of July 10, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. New! ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Attachment IV: Mobile Service Repair Assessment Owner Notification Letters Recall Reimbursement Plan QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 1 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 – Supplement #1 Certain 2017-2020 Model Year Super Duty and Continental Vehicles Rear View Camera Replacement due to a Foggy Image New! MOBILE SERVICE REPAIR ASSESSMENT LEVEL • All repairs in this program have the following assessment level: – Not a Mobile Service Repair OASIS ACTIVATION OASIS was activated on August 30, 2022. FSA VIN LISTS ACTIVATION FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on August 30, 2022. Owner names and addresses were made available on September 16, 2022. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. SOLD VEHICLES • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable. • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date. • Correct other affected vehicles identified in OASIS which are brought to your dealership. • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES • Correct all affected units in your new vehicle inventory before delivery. • Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. BRANDED / SALVAGED TITLE VEHICLES Affected branded and salvaged title vehicles are eligible for this recall. Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 2 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 – Supplement #1 Certain 2017-2020 Model Year Super Duty and Continental Vehicles Rear View Camera Replacement due to a Foggy Image OWNER REFUNDS • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle. • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251. • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed. • Refunds will only be provided for the cost associated with rear view camera replacement for a foggy image. RENTAL VEHICLES Rental vehicles are not approved for this program. PICK-UP AND DELIVERY- Participating Dealers Dealers participating in the Remote Experience Program: • Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. • All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service. LINCOLN PICKUP AND DELIVERY Owners of 2017 MY and newer Lincoln vehicles have the option of requesting pickup and delivery service with a Lincoln loaner (up to 2 days), from their dealership. For details, reference EFC12060, 2023 Lincoln Pickup & Delivery Updates. Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 3 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 – Supplement #1 Certain 2017-2020 Model Year Super Duty and Continental Vehicles Rear View Camera Replacement due to a Foggy Image ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSAs / Related Damage. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles o Lincoln vehicles – 4 years or 50,000 miles • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site before completing the repair. CLAIMS PREPARATION AND SUBMISSION • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number (22S51) is the subcode. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with the same claim type and subcode as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button. • Refunds: Submit refunds on a separate repair line. – Program Code: 22S51 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim. • Lincoln Pickup & Delivery: Claims for Lincoln Pickup & Delivery with a Lincoln loaner (up to 2 days) should be submitted on a separate line from the FSA. Refer to EFC12060, 2023 Lincoln Pickup & Delivery Updates for details. • Pickup & Delivery: o Dealers participating in the Remote Experience Program –  Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 1 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 – Supplement #1 Certain 2017-2020 Model Year Super Duty and Continental Vehicles Rear View Camera Replacement due to a Foggy Image New! LABOR ALLOWANCES Description Labor Operation Labor Time Continental – Replace rear view camera (Includes 360 degree alignment) 22S51B 1.1 Hours 2017 – 2019 Super Duty – Replace rear view camera (Includes 360 degree alignment) 22S51C 0.7 Hours 2020 Super Duty – Replace rear view camera (Includes 360 degree alignment) 22S51D 0.8 Hours New! PARTS REQUIREMENTS / ORDERING INFORMATION Special Program Part Ordering: To place an order for rear view camera, submit a Special Program order in the DOW system. SSSC contact is not required to order K-Coded parts on this program. More information can be found in EFC 10642. Part Number Description Order Quantity Claim Quantity GD9Z-19G490-P Continental Rear Camera (360 Degree systems) 1 1 HC3Z-19G490-X Super Duty Rear Camera 1 1 Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes. DEALER PRICE For the latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped by all applicable local, state, and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. EXCESS STOCK RETURN The excess stock returned for credit must have been purchased from Ford Customer Service Division by Policy Procedure Bulletin 4000. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 2 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 – Supplement #1 Certain 2017-2020 Model Year Super Duty and Continental Vehicles Rear View Camera Replacement due to a Foggy Image REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st, 2021, all parts replaced as part of an FSA repair with a repair order open date of March 1st, 2021, or later must be inspected and signed off on the repair order by a member of your dealer fixed operations management team or an employee the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. • All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. • Inspect the replaced parts to verify the FSA repair was completed. • If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). • This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st, 2021, or later. Any eligible FSA claims requiring parts replacement found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA parts inspection process (electronic or handwritten) is independent of other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a single Repair Order, each applicable occurrence will require individual post-repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 1 SAFETY RECALL 22S51-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 06/2023 CERTAIN 2017-2020 MODEL YEAR SUPER DUTY AND CONTINENTAL VEHICLES — REAR VIEW CAMERA REPLACEMENT DUE TO A FOGGY IMAGE SERVICE PROCEDURE 1. Replace the Rear Parking Aid Camera. Follow Workshop Manual (WSM) procedures in Section 413-13B. Attachment IV Page 1 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 – Supplement #1 Certain 2017-2020 Model Year Super Duty and Continental Vehicles Rear View Camera Replacement due to a Foggy Image Mobile Service Repair Assessment Assessment levels have been identified to help determine the ease of performing eligible mobile service repairs for a Field Service Action (FSA) outside of the dealership service facility. Dealer Bulletin Within Attachment I of the dealer bulletin, a mobile service repair assessment level(s) will be provided. These assessment levels have been determined using the amount of time, equipment and labor identified to perform the intended service action. Assessment Levels – Mobile Reprogramming – Light Mobile Service – Enhanced Mobile Service – Advanced Mobile Service – Wheel and Tire Mobile Service – Not a Mobile Service Repair Description of each level that is used to determine the overall assessment. – Mobile Reprogramming • Module Programming or similar type services • Minimum tools maybe required other than an IDS/FDRS setup • FDRS programming that requires internet connection (wi-fi or mobile hotspot) • Make sure vehicle has a charge port to ensure battery voltage is maintained during flashing of the module(s) • Repairs not greater than 1 hour in length (including time to wait for programming) Note: The location will need a charging station or wall box to maintain the 12-volt battery. – Light Mobile Service • Interior repair procedures that do not require seat, dash, or headliner removal • Under hood repairs that do not require large component removal • Exterior repairs that do not require large component/panel removal • Repairs may require standard hand tools (Access to a Technician starter kit or similar) Attachment IV Page 2 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S51 – Supplement #1 Certain 2017-2020 Model Year Super Duty and Continental Vehicles Rear View Camera Replacement due to a Foggy Image – Enhanced Mobile Service • A two-person process is required anytime a procedure requires work under the vehicle • Brake Inspection and Brake Repair/Replacement • Limited Suspension Component replacement (no alignment) • Under Vehicle access for limited repairs (no large component removal) • Vehicle Check Up – VCU • Pre-Delivery Inspection – PDI • Used Car Inspection/Presale Inspection • May require floor jack, jack stands, and impact tools Note: Wheel lock may be required. – Advanced Mobile Service • Fluid Exchange/Oil Change • Light Repairs • Brake Hydraulic Repairs – Wheel and Tire Mobile Service • Tire Removal from Wheel • Tire Balancing • Tire Repair Note: Specialized Mobile Service unit and equipment including Tire balancer and Tire Changer required. – Not a Mobile Service Repair • Large component removal • BEV Battery Replacement • Requires a vehicle hoist – to complete the repair (more than inspection) • Required vehicle alignment • Requires significant vehicle disassembly • Repairs greater than 2-3 hours • Any repairs that require M-Time • Includes a service procedure where the vehicle owner may be distressed about the state of their vehicle Version 05-05-21 Ford Motor Company Recall Reimbursement Plan for 22S51 Supplement #1 Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or the dealers. Regarding the specific reimbursement plan for Recall # 22S51 Supplement #1, owners who have paid for service to remedy the defect or noncompliance must have had that service performed before July 10, 2023. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in May 2023. The following is the text of that letter and the Plan: General Recall Reimbursement Plan (As submitted to the NHTSA) Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safety-related defects or noncompliances pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our May 5, 2021 submission. Reimbursement Notification Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address: Ford Motor Company P.O. Box 6251 Dearborn, MI 48121-6251 Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the Agency. Version 05-05-21 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or • The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1). Entities Authorized to Provide Reimbursement Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted: • Claimant name and address • Vehicle make, model and model year • Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code) • Identification of the recall number (either the Ford recall number or the NHTSA recall number) • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty repair did not correct the problem related to the recall Version 05-05-21 Failure to submit all the above information may result in denial of the reimbursement request. Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-644 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : AUG 26, 2022 NHTSA Recall No. : 22V-644 Manufacturer Recall No. : 22S51 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 277,040 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2020 Ford F-Super Duty: F-250, F-350, F-450 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : The recalled rear view camera was introduced into production on November 12, 2015, and taken out of production on March 10, 2020. Affected vehicles are equipped with the Ultimate Trailer Tow Camera System. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 139,131 F-250 vehicles are affected. 109,960 F-350 vehicles are affected. 14,830 F-450 vehicles are affected. Production Dates : NOV 12, 2015 – MAR 10, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-644 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2017-2020 Lincoln Continental Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : The recalled rear view camera was introduced into production on November 30, 2015, and taken out of production on March 10, 2020. Affected vehicles are equipped with the 360-degree camera system. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 13,119 Continental vehicles are affected. Production Dates : NOV 30, 2015 – MAR 10, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Degradation of the coating on an internal rear view camera lens can lead to a progressively foggy or cloudy rear view camera image. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Lack of rear view camera image visibility can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. Description of the Cause : An internal lens on the rear view camera has an anti-reflective coating that is susceptible to damage from exposure to ultraviolet (UV) radiation over time. Identification of Any Warning that can Occur : A rear view camera with the suspect lens coating can begin to exhibit a foggy or cloudy image that will progressively deteriorate over time with continued exposure to UV radiation, potentially resulting in inability to distinguish the rear view camera image. Involved Components : Component Name 1 : Rear View Camera Component Description : Rear View Camera – Super Duty Component Part Number : HC3T-19G490-DH Part 573 Safety Recall Report 22V-644 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Rear View Camera Component Description : Rear View Camera – Continental Component Part Number : GD9T-19G490-BH Supplier Identification : Component Manufacturer Name : Magna Electronics Address : 10410 N. Holly Road Holly Michigan 48442 Country : United States Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the rear view camera replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be September 30, 2022. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The recalled rear view cameras (HC3T-19G490-DH and GD9T-19G490-BH) will be replaced with rear view cameras (HC3T-19G490-DK and GD9T-19G490-BJ) that have an inner lens coating that will not degrade with UV exposure. Identify How/When Recall Condition was Corrected in Production : Rear view cameras with an inner lens coating that will not degrade with UV exposure were introduced into production on March 10, 2020. Part 573 Safety Recall Report 22V-644 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on August 29, 2022. Mailing of owner notification letters is expected to begin September 12, 2022 and is expected to be completed by September 16, 2022. Planned Dealer Notification Date : AUG 29, 2022 – AUG 29, 2022 Planned Owner Notification Date : SEP 12, 2022 – SEP 16, 2022 * NR – Not Reported

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