NHTSA ID Number: 10187930
Manufacturer Communication Number: SSM 49541
Summary
Some 2018-2020 Ford
and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
82 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | C-MAX | 2018 |
| FORD | ECONOLINE | 2018-2019 |
| FORD | ECOSPORT | 2018-2020 |
| FORD | EDGE | 2018-2020 |
| FORD | ESCAPE | 2018-2020 |
| FORD | EXPEDITION | 2018-2020 |
| FORD | EXPLORER | 2018-2020 |
| FORD | EXPLORER POLICE INTERCEPT | 2018-2019 |
| FORD | F-150 | 2018-2020 |
| FORD | F-250 SD | 2018-2020 |
| FORD | F-350 SD | 2018-2020 |
| FORD | F-450 SD | 2018-2020 |
| FORD | F-550 SD | 2018-2020 |
| FORD | FIESTA | 2018-2019 |
| FORD | FLEX | 2018-2019 |
| FORD | FOCUS | 2018 |
| FORD | FUSION | 2018-2020 |
| FORD | FUSION ENERGI | 2018-2020 |
| FORD | FUSION HYBRID | 2018-2020 |
| FORD | MUSTANG | 2018-2020 |
| FORD | RANGER | 2019-2020 |
| FORD | TAURUS | 2018-2019 |
| FORD | TRANSIT | 2018-2020 |
| LINCOLN | AVIATOR | 2020 |
| LINCOLN | CONTINENTAL | 2018-2020 |
| LINCOLN | CORSAIR | 2020 |
| LINCOLN | MKC | 2018-2019 |
| LINCOLN | MKT | 2018-2019 |
| LINCOLN | MKX | 2018-2020 |
| LINCOLN | MKZ | 2018-2020 |
| LINCOLN | MKZ HYBRID | 2018-2020 |
| LINCOLN | NAUTILUS | 2019-2020 |
| LINCOLN | NAVIGATOR | 2018-2020 |
APPLICABLE VEHICLES
2020 CAR: TV U611N AVIATOR
2018 CAR: CG C344N C-MAX
2018 – 2020 CAR: PL D544N CONTINENTAL
2020 CAR: TF CX483N CORSAIR
2018 – 2020 CAR: BQ B515S ECOSPORT
2018 – 2020 CAR: DQ CD539N EDGE
2018 – 2019 TRUCK: M2 C520N ESCAPE
2020 CAR: TC CX482N ESCAPE
2018 – 2019 TRUCK: E4 ECONOLINE
2018 – 2020 TRUCK: B8 U553N EXPEDITION
2018 – 2019 TRUCK: UB U502N EXPLORER
2020 CAR: TW U625N EXPLORER
2018 – 2020 TRUCK: FC P552N F-150
2018 – 2019 CAR: CT B299N FIESTA MCA
2018 – 2019 TRUCK: P3 D471N FLEX
2018 CAR: DH C346N FOCUS
2018 – 2020 TRUCK: FE P558N SUPER DUTY
2018 – 2020 CAR: C7 CD391N FUSION
2018 – 2020 CAR: C7 CD391N FUSION
2018 – 2019 TRUCK: ME C489N MKC
2018 – 2019 TRUCK: P4 D472N MKT
2018 – 2020 CAR: D9 U540N MKX
2018 – 2020 CAR: C9 CD533N MKZ
2018 – 2020 CAR: C9 CD533N MKZ
2018 – 2020 CAR: ZG S550N MUSTANG
2018 – 2020 TRUCK: B9 U554N NAVIGATOR
2018 – 2019 CAR: PH D258N TAURUS
2018 – 2019 TRUCK: UB U502N EXPLORER
2019 – 2020 TRUCK: FG P375N RANGER
2018 – 2019 CAR: PH D258N TAURUS
2018 – 2020 CAR: HC V408E TRANSIT CONNECT
2018 – 2020 CAR: HC V408E TRANSIT CONNECT
2018 – 2020 TRUCK: TH V363N TRANSIT
1 Associated Document
Manufacturer Communications
SSM 49541 – 2018-2020 Various Vehicles – Telematics Control Unit (TCU) With WiFi Hotspot – Vehicle Hotspot Feature Is Not Enabled On This Vehicle Message
MC-10187930-0001.pdf 121.519KB
NHTSA ID Number: 10181913
Manufacturer Communication Number: SSM 49284
Summary
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
1 Associated Document
Manufacturer Communications
SSM 49284: 2018-2020 Various Vehicles – Telematics Control Unit (TCU) With WiFi Hotspot – Vehicle Hotspot Feature Is Not Enabled On This Vehicle Message
MC-10181913-0001.pdf 113.939KB
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Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
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