15N04 – Embedded Modem Replacement – 2012-2016 Ford & 2015 Lincoln

December 5, 2016 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15N04 – Supplement #2 Certain 2015 Model Year MKC and MKZ Vehicles Equipped with the Reserve Equipment Group, and Certain 2012-2016 Focus Electric, C-MAX Energi, and Fusion Energi Vehicles Embedded Modem Replacement   New! REASON FOR THIS SUPPLEMENT Claiming Instructions:  Information … Read more

Safety Recall 17S01 – Passenger Airbag Inflator Replacement – 2005-2012 Ford Lincoln Mercury

2012 Ford Fusion

NHTSA Campaign Number: 17V024 Manufacturer Ford Motor Company Components AIR BAGS Potential Number of Units Affected 654,695   Passenger Frontal Air Bag Inflator May Rupture An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.   Summary Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln … Read more

Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application – 2012-2017 Ford & Lincoln

Ford

SSM 46371 – 2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) -Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application Some 2012-2017 Focus Electric/2013-2017 CMAX Energi/Fusion Energi/2015-2017 MKC/MKZ/2016-2017 MKX and 2017 Continental vehicles operating with a 3G TCU on or before 16-Jan-2017 may not respond to customers remote commands via MyLincoln/MyFord Mobile … Read more

Rough Idle – Misfire DTCs – White Or Blue Smoke And/Or Excessive Oil Consumption – 2017 Ford Fusion & Lincoln MKZ/Continental

SSM 46364 – 2017 MKZ/Continental/Fusion – 3.0L/2.7L – Rough Idle – Misfire DTCs – White Or Blue Smoke And/Or Excessive Oil Consumption – Built On Or Before 6-Oct-2016 Some 2017 MKZ/Continental/Fusion vehicles equipped with the 2.7L/3.0L engine and built on or before 6-Oct-2016 may exhibit a rough idle in neutral or park at normal operating … Read more