Customer Satisfaction Program 21B42 – Certification Label and Front Spring Mismatch to Order Guide – 2020-2021 Ford F-350-F-550 Ambulance & Wrecker Vehicles

2021 Ford F-550

  NHTSA ID Number: 10201083 Manufacturer Communication Number: 21B42-S1   Summary All of the affected vehicles were built with front spring and front gross axle weight rating (FGAWR) below the customer expected value. The marketing Order Guide stated that on units equipped with Ambulance & Wrecker packages, customers would get up to 7000 lb front spring FGAWR. … Read more

Customer Satisfaction Program 20B45 – Instrument Panel Cluster Replacement – 2020 Ford Super Duty

2020 Ford F-Super Duty Dual Wheel

NHTSA ID Number: 10204042 Manufacturer Communication Number: 20B45   Summary Certain 2020 Model Year Super Duty Vehicles with XL Trim and SYNC 3 Instrument Panel Cluster Replacement In some of the affected vehicles, a coding error may have caused a 2.3″ display screen instrument panel cluster (IPC) to be installed in place of the 4.2″ display screen … Read more

Ford 21B04 – Frame Rail Cracks – Altec – 2017-2020 Ford F-550

2020 Ford F-550

NHTSA ID Number: 10226217 Manufacturer Communication Number: CSR-525 Summary Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists. This condition relates to the operation or customer satisfaction of the unit when equipped with an Altec aerial device or equipment. Ford has issued a customer satisfaction campaign for certain 2017 through 2020 model … Read more

2020-2021 Ford F-Super Duty – illuminated MIL And/Or Powertrain Malfunction Indicator (Wrench) Lamp With Various FTP/TP Sensor DTCs

2021 Ford F-Super Duty

NHTSA ID Number: 10194427 Manufacturer Communication Number: SSM 49822   Summary Some 2020-2021 F-Super Duty vehicles equipped with an 10R140 automatic transmission may exhibit an illuminated malfunction indicator Lamp (MIL) and/or powertrain malfunction indicator (wrench) lamp with various transmission fluid temperature (TFT) and/or transmission range (TR) sensor diagnostic trouble codes (DTC) P2805, P0706, P0707, P0708, P0709, P2801, … Read more

Missing Authorization, Command and Control Or Phone-As-A-Key Buttons in FordPass Or LincolnWay App – 2017-2022 Ford and Lincoln

2021 Ford Mustang Mach-E

NHTSA ID Number: 10214832 Manufacturer Communication Number: SSM 50873 Summary Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to … Read more