Customer Satisfaction Program 20B45 – Instrument Panel Cluster Replacement – 2020 Ford Super Duty

2020 Ford F-Super Duty Dual Wheel

NHTSA ID Number: 10204042 Manufacturer Communication Number: 20B45   Summary Certain 2020 Model Year Super Duty Vehicles with XL Trim and SYNC 3 Instrument Panel Cluster Replacement In some of the affected vehicles, a coding error may have caused a 2.3″ display screen instrument panel cluster (IPC) to be installed in place of the 4.2″ display screen … Read more

Customer Satisfaction Program 21B09 – 3G Telematics Control Unit to 4G Upgrade Kit – 2014-2020 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10235323 Manufacturer Communication Number: 21B09 S2 Summary Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming … Read more

Customer Satisfaction Program 21B35 – Right-Hand Catalytic Converter and Right-Hand and Left-Hand Exhaust Flexible Pipe(s) Inspection – 2020 Ford Explorer Police Vehicles

2020 Ford Explorer

NHTSA ID Number: 10204044 Manufacturer Communication Number: 21B35   Summary Certain 2020 Model Year Explorer Police Vehicles Equipped with a 3.0L EcoBoost Engine Right-Hand Catalytic Converter and Right-Hand and Left-Hand Exhaust Flexible Pipe(s) Inspection In some of the affected vehicles, the right-hand catalytic converter, or the exhaust flexible pipes, which are downstream of the catalytic converters, may … Read more

Customer Satisfaction Program 21N03 – Cam Phaser Replacement – 2017-2020 Ford F-150, 2018-2020 Expedition, & 2018-2020 Lincoln Navigator

2020 Ford F-150

NHTSA ID Number: 10209366 Manufacturer Communication Number: 21N03-S4 Summary Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine – Cam Phase Replacement. Parts Requirements / Order information – Intake Gaskets HL3Z-9439-A should be inspected and only replaced if damaged. It is no longer required to replace these gaskets.   … Read more

Door Ajar Message Shown In IPC And/Or Door Ajar Light Remains On – Correct Accessory Installation – 2020-2021 Ford Explorer

2021 Ford Explorer

NHTSA ID Number: 10241598 Manufacturer Communication Number: SSM 51875 Summary On 2020-2023 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the drivers door ajar circuit. In some cases customers may experience an ajar light on when the drivers door is fully closed. When using pin 13 on the factory 14-way connector to access … Read more