2014

Customer Satisfaction Program 15N03 – High Voltage Wire Harness Extended Coverage – 2012-2014 Ford Focus Electric

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November 18, 2015 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15N03 Certain 2012-2014 Model Year Focus Electric Vehicles High Voltage Wire Harness Extended Coverage   PROGRAM TERMS This program provides extended coverage of the High Voltage Wire Harness under certain conditions for 8 years or 100,000 miles from the warranty start … Read more

ABS Module – Programmable Module Installation (PMI) With Diagnostic Trouble Code (DTC) C1020 – 2013-2017 Ford & Lincoln

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Multiple Vehicles – ABS Module – Programmable Module Installation (PMI) With Diagnostic Trouble Code (DTC) C1020 Some 2017 Escape, 2015-2017 MKC, 2013-2017 Fusion/MKZ, 2014-2016 Edge/MKX and 2014-2016 Explorer vehicles may exhibit a concern of DTC C1020 when the anti-lockbrake system (ABS) module programmable module installation (PMI) is not performed with Integrated Diagnostic System (IDS) release … Read more

Lane Keeping System (LKS) – Vibration/Steering Pull or Drift Concerns – 2013-2019 Ford & Lincoln

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Ford

NHTSA ID Number: 10152466 Manufacturer Communication Number: SSM 47638 Summary 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or … Read more

Generator/Thermostat Workshop Manual (WSM) Procedure Update – 2013-2017 Ford Escape

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2013-2017 Escape – Equipped with 1.6L / 1.5L GTDI Engine – Generator/Thermostat Workshop Manual (WSM) Procedure Update Some 2013-2017 Escape vehicles equipped with a 1.6L or 1.5L gasoline turbocharged direct injection (GTDI) engine that require service to the generator or thermostat require the technician to raise the engine approximately 50mm (2 inches).   Raising the … Read more