15N04 – Embedded Modem Replacement – 2012-2016 Ford & 2015 Lincoln

December 5, 2016 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15N04 – Supplement #2 Certain 2015 Model Year MKC and MKZ Vehicles Equipped with the Reserve Equipment Group, and Certain 2012-2016 Focus Electric, C-MAX Energi, and Fusion Energi Vehicles Embedded Modem Replacement   New! REASON FOR THIS SUPPLEMENT Claiming Instructions:  Information … Read more

Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application – 2012-2017 Ford & Lincoln

Ford

SSM 46371 – 2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) -Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application Some 2012-2017 Focus Electric/2013-2017 CMAX Energi/Fusion Energi/2015-2017 MKC/MKZ/2016-2017 MKX and 2017 Continental vehicles operating with a 3G TCU on or before 16-Jan-2017 may not respond to customers remote commands via MyLincoln/MyFord Mobile … Read more

Service Pigtail For Transmission Control Module Connector C1750A Is Available – 2011-2017 Ford Fiesta & 2012-2017 Focus

2017 Ford Focus

SSM 46358 2011-2017 Fiesta And 2012-2017 Focus – Service Pigtail For Transmission Control Module Connector C1750A Is Available 2011-2017 Fiesta and 2012-2017 Focus Service Pigtail for Transmission Control Module connector C1750A is available.   If repairs are needed use part number FU2Z-14S411-VA. Replacement of wiring harness 12A581 is no longer required when this connector needs … Read more

G0000143 – Permanent DTC Overview – 2009-2017 Ford Lincoln Mercury

Ford

Certain 2009-Present Vehicles – Permanent DTC Overview General Service Bulletin (GSB) See GSB: G0000143 for details. General Service Bulletin (GSB): Permanent DTC Overview GSB Overview: This Bulletin Provide An Overview Of What A Permanent Diagnostic Trouble Code (DTC) Is And How They Are Displayed On The Integrated Diagnostic System (IDS) NOTE: This information is not … Read more

Exhaust Odor in Vehicle – 2011-2015 Ford Explorer

EXHAUST ODOR IN VEHICLE Publication Date: December 15, 2016   FORD: 2011-2015 Explorer   This article supersedes TSB 16-0165 to add a causal basic part number and condition code. ISSUE: Some 2011-2015 Explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells … Read more