6.7L – Illuminated MIL With DTC P24D1 – 2017-2019 Ford F-Super Duty/F-650/F-750

2019 Ford F-Super Duty

NHTSA ID Number: 10216955 Manufacturer Communication Number: SSM 50966 Summary Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter (PM) sensor. Refer to Workshop Manual (WSM), Section 303-14. For F-650/F-750 vehicles, use … Read more

High Voltage Battery No Charge Condition – 2020-2021 Ford Escape PHEV & Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10198627 Manufacturer Communication Number: SSM 49860   Summary Some 2020-2021 Ford Escape PHEV and Mustang Mach-E vehicles may experience a high voltage battery No Charge condition while using a factory equipped charge cord/Electric Vehicle Service Equipment (EVSE). To assist engineering, if published diagnostics leads to EVSE replacement, video record the EVSE indicator LEDs when … Read more

Easy Entry/Exit Feature Missing From The SYNC 4 Touchscreen Menu – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10198630 Manufacturer Communication Number: SSM 49861   Summary Some 2021 F-150 vehicles may experience the Easy Entry/Exit feature missing from the SYNC 4 touchscreen menu. This may be due to various software parameters in the accessory protocol interface module (APIM). To correct the condition, download and run the APIM – SYNC Module (APIM) Configuration … Read more

Return Passenger Seat To Upright Position Warning Message In The IPC – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10198632 Manufacturer Communication Number: SSM 49862   Summary Some 2021 F-150 vehicles built on or before 18-May-2021 may experience a Return Passenger Seat To Upright Position warning in the message center of the instrument panel cluster (IPC) when the passenger seat is already in the upright position. This may be due to a software … Read more

Lack Of Heat And/Or Erratic Heating Operation On Passenger Side – 2020-2021 Ford Explorer

2021 Ford Explorer

NHTSA ID Number: 10232484 Manufacturer Communication Number: SSM 51391 Summary Some 2020-2021 Explorer vehicles with 2.3L engine may exhibit a lack of heat from the passenger side vents of the vehicle when using the climate control. When diagnosing for insufficient, erratic or no heat from passenger side vents, perform Workshop Manual (WSM) pinpoint (PPT) tests K, and … Read more