Customer Satisfaction Program 21B26 – Secondary Timing Chain Tensioner – 2020 Ford Mustang GT500/GT350

2020 Ford Mustang Shelby GT500

NHTSA ID Number: 10198613 Manufacturer Communication Number: 21B26-S1 Summary In some of the affected vehicles, the engine’s secondary timing chain tensioner may not have been properly activated during assembly, which could result in a timing loss. Timing loss could lead to internal engine damage, a rough running engine , and engine misfires.     PROGRAM TERMS  This … Read more

Customer Satisfaction Program 21B33 – Gateway Module Reconfiguration with As-Built Data – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10198614 Manufacturer Communication Number: 21B33   Summary In all of the affected vehicles, the Gateway Module (GWM) was not properly configured at the assembly plant. Affected vehicles present the following symptoms: “Activate” button is not visible to customer when trying to activate vehicle via FordPass; Sync4 system displays the massage “vehicle hot spot feature … Read more

Customer Satisfaction Program 21B36 – Software Calibration Update – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10198615 Manufacturer Communication Number: 21B36 Summary Some 2021 Mustang Mach-E vehicles may exhibit Bluetooth disconnection when the customer is using Phone as a Key to unlock or start their vehicle. The customer can still unlock and/or start their vehicle using the key FOB. The customer can also unlock their vehicle using FordPass or the … Read more

Customer Satisfaction Program 21B37 – PCM Calibration for Oil Minder Update – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10205722 Manufacturer Communication Number: 21B37-S1 Summary Certain 2021 Model Year F-150 Vehicles with a 5.0L Engine Powertrain Control Module (PCM) Calibration for Oil Minder Update Program Terms: The program expiration date has been extended through September 30, 2022. Follow Up Owner Notifications: Owner letters advising of the extended expiration date will be sent.   … Read more

7.3L – Various Electrical Concerns – Wiring Harness Contacting the Air Conditioning (A/C) Compressor Inlet Line – 2021 Ford F-650/F-750

2021 Ford F-650 F-750

NHTSA ID Number: 10198624 Manufacturer Communication Number: TSB 21-2198   Summary Some 2021 F-650/F-750 vehicles equipped with a 7.3L engine may exhibit various electrical concerns and/or various illuminated warning lamps with various diagnostic trouble codes (DTCs) present. This may be due to the powertrain control module (PCM) wiring harness contacting the air conditioning (A/C) compressor inlet line. … Read more