NHTSA ID Number: 10204997
Manufacturer Communication Number: TSB160032
Summary
4R75E Transmission – Grinding/Whine/Vibration/Gear Slippage – Service Kit available
FORD
:
2008-2010 E-150, E-250, E-350, F-150
2008-2011 Crown Victoria
2013-2014 E-150, E-250, E-350
2008 Mark LT
2008-2011 Town Car
2008-2011 Grand Marquis
This article supersedes TSB 15-0179 to update the Service Labor Time Standards.
ISSUE:
A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Connect the Ford Integrated Diagnostic System (IDS) or equivalent service tool to the data link connector (DLC). Retrieve all diagnostic trouble codes (DTCs) and record.
(1). The following DTCs may be present: P0733, P0720, P0722, P0731, P1783, P0732, P0734, P0721, P0297, P0781, P0782, P1728, P1715, P1744, P1783, P0741, P1741, P1742 and/or P1743.
2. Remove the transmission fluid pan. Refer to Workshop Manual (WSM), Section 307-01.
3. Inspect the transmission fluid pan magnet for debris.
(1). If metallic debris is present, proceed to Step 4.
(2). If little or no metallic debris is present or if blackened friction material is present, this article does not apply. Refer to WSM, Section 307-01 for normal diagnosis.
4. Install transmission fluid pan, remove transmission and disassemble. Refer to WSM, Section 307-01.
(1). If cost cap directs transmission repair, proceed to Step 5.
(2). If cost cap directs transmission replacement, proceed to Step 10.
5. Clean all internal components thoroughly. Replace any friction material which have metal pieces embedded.
6. Disassemble and clean the main control valve body. Refer to WSM, Section 307-01.
7. Assemble the transmission using the parts provided in the service kit. Be certain to perform steps to determine number 1 thrust washer thickness. Refer to WSM, Section 307-01.
(1). Service kit contains seals and gaskets for all 4R75 models. Match up all removed seals and gaskets. Some seals and gaskets in the kit will not be required for certain models. Discard any unused components.
8. Were any of the following DTCs present in Step 1: P0741, P1741, P1742, P1743?
(1). No – proceed to Step 9.
(2). Yes – replace the torque convertor and proceed to Step 10.
9. Place the torque converter assembly on the bench and drain the old fluid. Refill with fresh transmission fluid and drain again. Repeat until clean oil is present when draining.
10. Perform transmission fluid cooler back flushing and cleaning. Refer to WSM, Section 307-01.
(1). The transmission fluid cooler on Crown Victoria, Grand Marquis and Town Car vehicles cannot be flushed due to an internal thermostatic bypass valve. These vehicles require replacement of the transmission fluid cooler (A/C condenser assembly). Refer to WSM, Section 307-02.
11. Install the transmission. Refer to WSM, Section 307-01.
| PART NUMBER | PART NAME |
| AL3Z-7A398-C | Planetary Upgrade Kit |
378941-441
Ford Motor Co. Genuine Transmission Nut - 378941S441
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API | Nut – Converter (4 req.) |
| 56142-S439 | Exhaust Bolts – Crown Vic / Grand Mar / Town Car (4 req.) |
| 391188-S441 | Exhaust Flange Nuts – Crown Vic / Grand Mar / Town Car (4 req.) |
| N800594-S100 No products found. | Driveshaft Fasteners – Except Econoline |
| N811880-100 | Driveshaft Fasteners – Econoline |
XL-5-A
Motorcraft XL5# Grease - Long Life Lubricating ()
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Multi-Purpose Grease Spray |
| XG-1-E1 No products found. | Motorcraft Premium Long-Life Grease |
XT-10-QLVC
Ford Genuine Ford Fluid XT-10-QLVC MERCON-LV Automatic Transmission Fluid - 1 Quart
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft MERCON LV Automatic Transmission Fluid (2009-2012 MY) |
| XT-5-QMC No products found. | Motorcraft MERCON V Automatic Transmission And Power Steering Fluid (2008 MY) |
| TA-25-B | Motorcraft Threadlock and Sealer |
| XL-12
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API | Motorcraft Transfer Case Fluid |
| 56761-S439 No products found. | Bolt – Two Piece Driveshaft – Econoline Center Bearing |
| W711116-S439 | Bolt – 2008 F-150 Multi-piece Driveshaft Center Bearing |
7L1Z-4B496-C
Genuine Ford 7L1Z-4B496-C Bolt
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API | Front Driveshaft Fasteners – 2009-2010 F-150 4X4 (2 req.) |
| 7L1Z-4B496-D
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API | Front Driveshaft Fasteners – 2009-2010 F-150 4X4 (3 req.) |
| W716375-S900 | Transfer Case Bolts – 2009-2010 F-150 4X4 (9 req) |
E7TZ-7086-A
Genuine Ford Parts - Gasket (E7TZ-7086-A)
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API | Gasket – Transfer Case |
BW7Z-19712-A
Ford BW7Z-19712-A, A/C Condenser
Last update on 2026-06-11 / Affiliate links / Images from Amazon Product Advertising API | A/C Condenser-Cooler – Crown Victoria/Grand Marquis/Town Car |
| 7902 | Torque Converter Assembly – See The Dealer Catalog For Proper Replacement Part |
| 7000 | Transmission Assembly – See The Dealer Catalog For Proper Replacement Part |
31 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | CROWN VICTORIA | 2008-2011 |
| FORD | E-150 | 2008-2010, 2013-2014 |
| FORD | E-250 | 2008-2010, 2013-2014 |
| FORD | E-350 | 2008-2010, 2013-2014 |
| FORD | F-150 | 2008-2010 |
| LINCOLN | MARK LT | 2008 |
| LINCOLN | TOWN CAR | 2008-2011 |
| MERCURY | GRAND MARQUIS | 2008-2011 |
1 Associated Document
Manufacturer Communications
TSB 16-0032
MC-10204997-9999.pdf 109.688KB
- Motorcraft Transmission Fluid - XT105Q3LV
- Item Package Dimension: 12.009L x 8.49W x 4.489H inches
- Item Package Weight - 9.23 Pounds
- Item Package Quantity - 1
- Product Type - AUTO ACCESSORY
- -Make sure this fits by entering your model number; -Geniune OEM part
- Geniune Ford replacement parts are a part of what keeps a vehicle looking and performing its best over the long term, something that the Ford company has always known; When choosing parts for your Ford vehicle, make the best choice: Use durable and affordable parts made specifically for the manufacturer of your vehicle; These genuine Ford parts are a fit for your vehicle; Ford OEM parts are the way to go if you want to keep your vehicle as close to its original condition as possible
- Fit type: Universal
- Geniune OEM part
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity
- Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Helps prevent rust and corrosion Dyed red for easy leak detection
- Provides excellent performance in electronically controlled automatic transmissions. Dyed red for easy leak detection
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives. Helps prevent rust and corrosion
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity. Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Motorcraft MERCON LV is a premium-quality automatic transmission fluid
- Recommended by Ford Motor Company for use in Ford, Lincoln and Mercury vehicles that require MERCON LV type fluid
- OEM product
- This product also provides excellent performance in electronically controlled automatic transmissions
- Check owner guide and transmission fluid charts for application
Last update on 2026-05-31 / Affiliate links / Images from Amazon Product Advertising API
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4R75E TRANSMISSION – GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE – SERVICE KIT AVAILABLE
OPERATIONDESCRIPTION TIME 160032A 2008-2011 Crown Victoria, Grand Marquis And Town Car: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler Lines, Replace The Transmission Fluid Cooler Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 5.0 Hrs. 160032A 2008-2010 / 2013-2014 Econoline 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 4.3 Hrs. 160032A 2008 F-150 4X2 4.2L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 3.8 Hrs. 160032A 2008 F-150, Mark LT 4X2 4.6L/5.4L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 4.0 Hrs. 160032A 2009-2010 F-150 4X2 4.6L SOHC 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 5.0 Hrs. 160032A 2008 F-150, Mark LT 4X4 4.6L/5.4L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 5.4 Hrs. 160032A 2009-2010 F-150 4X4, 4.6L SOHC 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Replace Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations Except C When Required) 6.4 Hrs. 160032B 2009-2010 F-150 4X2 4.6L SOHC 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 9.8 Hrs. 160032B 2008 F-150, Mark LT 4X4 4.6L/5.4L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 10.2 Hrs. 160032B 2009-2010 F-150 4X4, 4.6L SOHC 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 11.1 Hrs. 160032B 2008-2011 Crown Victoria, Grand Marquis And Town Car: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler Lines, Replace The Transmission Fluid Cooler Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 9.8 Hrs. 160032B 2008-2010 / 2013-2014 Econoline 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 9.1 Hrs. 160032B 2008 F-150 4X2 4.2L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 8.6 Hrs. 160032B 2008 F-150, Mark LT 4X2 4.6L/5.4L 4R75E Transmission: Check DTCs, Inspect Fluid Pan, Repair Transmission, Flush Cooler/Cooler Lines, Includes Time To Remove And Install Transmission And Post Road Test (Do Not Use With Any Other Labor Operations) 8.9 Hrs. 160032C Additional Time When Prior Approval Is Required (Can Be Claimed With Operation A) 0.3 Hr. MT160032 Disassemble/Reassemble Transmission For Cost Cap Analysis (To Be Used With Operation A Only) Actual Time WARRANTY STATUS Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 7A399 14
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