5.0L – No Start/No PCM Communication If The Oil Level Is Approximately 1 Or More Quarts Low And The Oil Life Is At/Or Less Then 20% – 2021 Ford F-150

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NHTSA ID Number: 10191180

Manufacturer Communication Number: TSB 21-2126

Summary

Some 2021 F-150 vehicles equipped with a 5.0L engine built on or before 9-Apr-2021 may exhibit a no start/no powertrain control module (PCM) communication condition if the oil level is approximately 1 or more quarts low and the oil life is at or less than 20%. This may be due to various parameters within the PCM. To correct the condition, follow the Service Procedure to reset and reprogram the PCM.

 


Model:

Ford

2021 F-150

Engine: 5.0L

 

Issue: Some 2021 F-150 vehicles equipped with a 5.0L engine built on or before 9-Apr-2021 may exhibit a no start/no powertrain control module (PCM) communication condition if the oil level is approximately 1 or more quarts low and the oil life is at or less than 20%. This may be due to various parameters within the PCM. To correct the condition, follow the Service Procedure to reset and reprogram the PCM.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

  • Built on or before 9-Apr-2021
  • No start/no PCM communication condition if the oil level is approximately 1 or more quarts low and the oil life is at/or less than 20%

NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.

 

Parts

Service Part Number Quantity Description
FL500SB12 1 Oil Filter
XO-5W30-Q1SPeBay As Needed Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (All Markets Except Canada)
CXO-5W30-LSP6eBay As Needed Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only)

 

Service Procedure

1. Perform a reset of the PCM by following the instructions and running the reset program found in the ZIP file.

(1). Click here to obtain the file

2. Reprogram the PCM using the latest software level of the appropriate Ford diagnostic scan tool.

NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.

3. Change the engine oil and engine oil Refer to the Workshop Manual (WSM), Section 303-01E.

4. Perform a reset of the engine oil change Refer to the vehicle Owner’s Manual.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD F-150 2021

 


1 Associated Document

Manufacturer Communications

21-2126
19 April 2021

https://www.nhtsa.gov/recalls?nhtsaId=10191180

MC-10191180-0001.pdf 71.404KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

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GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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