Harsh Engagement Into Drive With Or Without DTCs P0772 And/Or P2704 – 2020-2021 Ford Transit

NHTSA ID Number: 10201634

Manufacturer Communication Number: TSB 21-2321

Summary

Some 2020-2021 Transit vehicles may exhibit a harsh engagement into drive. The vehicle may or may not have an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTC) P0772 and/or P2704 in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine and/or overhaul the main control valve body.

 


2021 Ford Transit
2021 Ford Transit

 


This bulletin supersedes 21-2044. Reason for update: New Part/Procedure For Same Condition

Model:

FordeBay logo

2020-2021 Transit

 

Summary

This article supersedes TSB 21-2044 to update the Issue and Service Procedure.

 

Issue: Some 2020-2021 Transit vehicles may exhibit a harsh engagement into drive. The vehicle may or may not have an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTC) P0772 and/or P2704 in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine and/or overhaul the main control valve body.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

  • 2020-2021 Transit
  • Harsh engagement into drive

 

NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1. “If Needed” indicates the part is not mandatory.

 

Parts

Service Part NumberQuantityDescription
7L1Z-7J227-A

No products found.

2Fluid Cooler O-ring SealsPackage Contains 2 Pieces, 4 Pieces Required
7T4Z-7Z302-A
Ford 7T4Z-7Z302-A - SEAL
  • Genuine FordeBay logo Part 7T4Z-7Z302-A
  • Engineered by FordeBay logo specifically for your vehicle
  • FordeBay logo quality construction
  • Warrantied by FordeBay logo Motor Company
  • Customer will be contacted if core charge applies to part.

Last update on 2026-07-03 / Affiliate links / Images from Amazon Product Advertising API


 

1Transmission Fluid Filter Seal
HL3Z-7J227-AeBay logo1Auxiliary Pump Tube O-Ring
W505434-S4391Lower Load Path Bar RetainersPackage Contains 4 Pieces, 4 Pieces Required
W506434-S439eBay logo2Lower Load Path Bar RetainersPackage Contains 4 Pieces, 8 Pieces Required
W520215-S442eBay logo1Front Subframe Forward Nuts (2 Pieces), Tie Rod Nuts (2 Pieces)Package Contains 4 Pieces, 4 Total Pieces Required
W711076-S442eBay logo1Lower Ball Joint NutPackage Contains 4 Pieces, 2 Pieces Required
W711137-S442eBay logo1Steering Column Shaft BoltPackage Contains 4 Pieces, 1 Piece Required
W716331-S439eBay logo1Transmission Support BoltsPackage Contains 4 Pieces, 4 Pieces Required
W712658-S439eBay logo1Solenoid Retaining Plate BlotPackage Contains 4 Pieces, 2 Pieces Required
HL3Z-7Z490-EeBay logo1Channel Plate
L1MZ-7Z490-FeBay logo1Separator Plate
HL3Z-7G007-AeBay logo2Solenoid Retaining ClipsPackage Contains 4 Pieces, 6 Pieces Required
XL-2
Genuine Ford Accessories (XL-2) High Temperature Nickel Anti-Seize Lubricant - 8 oz.
  • High Quality Auto Part
  • Prevents seizing and galling of metal parts
  • Guards against rust and corrosion caused by chemicals and weathering
  • For use when replacing oxygen sensors
  • Use according to owner guide recommendations

Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API


 

As NeededMotorcraft® High Temperature Nickel Anti-Seize Lubricant (DRW Vehicles)
Parts To Inspect And Replace Only If Necessary
W715922-S442If NeededFront Stabilizer Bar Link Rod Lower NutPackage Contains 4 Pieces, Max 2 Pieces Required
W718943-S439eBay logoIf NeededFront Subframe Rearward NutsPackage Contains 4 Pieces, Max 2 Pieces Required
XT-12-QULV

Last update on 2026-07-01 / Affiliate links / Images from Amazon Product Advertising API


 

If NeededMotorcraft® MERCON® ULV Automatic Transmission Fluid

 

Service Procedure

1. Using the FordeBay logo Diagnosis and Repair System (FDRS), perform the PCMTransmission Accelerated Main Control Break In routine 2 times. Use the scan tool to clear the transmission adaptive tables. Refer to Workshop Manual (WSM), Section 307-01.

2. Perform the adaptive learning drive cycle. Refer to WSM, Section 307-01.

3. Does the vehicle still exhibit the condition after performing the PCMTransmission Accelerated Main Control Break-In routine and the adaptive learning drive cycle?

(1). Yes – overhaul (clean and inspect) the main control valve body. Refer to WSM, Section 307-01.

(2). No – repair is complete.

NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
FORDeBay logoTRANSIT2020-2021

 


1 Associated Document

Manufacturer Communications

21-2321
21 September 2021

https://www.nhtsa.gov/recalls?nhtsaId=10201634

MC-10201634-0001.pdf 75.852KB

 


 

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