July 15, 2021 NHTSA CAMPAIGN NUMBER: 21V533000
Electronic Brake Booster May Leak Into ECU
Reduced braking performance can increase the risk of a crash.
NHTSA Campaign Number: 21V533
Manufacturer Ford Motor Company
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 51
Summary
Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles. The electronic brake booster may leak brake fluid into the electronic control unit, which could result in reduced braking performance.
Remedy
Dealers will replace the electronic brake booster assembly, free of charge. Owner notification letters were mailed on July 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21S33.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
August 23, 2021
Ford Motor Company (Ford) Recall No. 21S33 – Amendment #1 – Certain 2021 model year Ford F-150 vehicles built with improperly clinched electronic brake boosters
Chronology
On May 20, 2021, an issue pertaining to three warranty claims of electronic brake booster malfunction on 2021 model year F-150 vehicles was brought to Ford’s Critical Concern Review Group for review. The reports related to brake fluid leaking into the ECU. The supplier analyzed the boosters and found an incomplete pressure sensor clinch that can create a leak path for brake fluid to migrate into the ECU.
Ford’s review of supplier records found that the supplier had identified and quarantined 169 2021 model year F-150 brake booster assemblies on December 7, 2020 because they were potentially assembled with a broken clinching tool, which is used to secure the pressure sensor to the booster housing. Further review of supplier and Ford records determined that 51 of the 169 quarantined parts were inadvertently shipped to Ford’s Dearborn Truck Plant and assembled into vehicles. All 51 of those vehicles were subsequently shipped to dealers in the U.S.
Engineering analysis found that a brake booster with an incomplete clinch between the pressure sensor and the brake booster housing can cause brake fluid to leak through the pressure sensor into the ECU on each mis-assembled part. This can reduce braking effectiveness of either or both brake circuits.
As of June 25, 2021, Ford is aware of 12 warranty claims associated with this issue.
On July 8, 2021, Ford’s Field Review Committee reviewed the concern and approved a field action.
Subsequent to the July 8th field action approval, the supplier contacted Ford indicating a warranty return part that was not part of the original population. Upon further review of their records, it was discovered that 18 additional suspect parts, not previously identified, were produced on January 18, 2021 and January 19, 2021. The supplier’s previous review did not identify this group of suspect parts because they had a more complete but still insufficient pressure sensor clinch that was not flagged in the initial data review. Five of these parts were assembled into vehicles.
On August 16, 2021, Ford’s Field Review Committee was informed that five vehicles will be added to the field action.
Ford is not aware of any reports of accident or injury related to this condition.
SEOCONTENT-START
Affected Vehicle VIN List for Ford Motor Company – 21S33
Date: 15-JUL-2021
1FTFW1ED7MFA76442
1FTFW1ED6MFA27314
1FTEW1EP3MFA58154
1FTFW1ED1MFA50323
1FTEW1EP6MFA61419
1FTEW1EP2MFA47582
1FTFW1E8XMFA65339
1FTFW1E85MFA71081
1FTEW1CP8MFA50991
1FTFW1E5XMFA47462
1FTEW1EP2MFA49705
1FTEX1CP0MFA52912
1FTFW1E55MFA42525
1FTFW1E81MFA22962
1FTEX1EP1MFA44119
1FTFW1E88MFA25826
1FTFW1E52MFA46404
1FTEW1EP9MFA43805
1FTEW1CP7MFA53266
1FTEW1EP3MFA48465
1FTFW1E82MFA33825
1FTFW1E56MFA37303
1FTFX1E58MFA43214
1FTFW1E85MFA44737
1FTEW1EPXMFA49502
1FTFW1E57MFA42235
1FTEW1EP6MFA45687
1FTFW1E50MFA37572
1FTFW1E52MFA49769
1FTFW1EDXMFA37327
1FTFW1E53MFA42197
1FTFW1E55MFA74178
1FTEX1CP7MFA39235
1FTFW1E83MFA39441
1FTFW1E53MFA67939
1FTEW1EP4MFA50175
1FTFW1E82MFA25983
1FTFW1E53MFA54687
1FTFW1E50MFA61886
1FTFW1ED9MFA61182
1FTFW1E58MFA74210
1FTFW1E50MFA38723
1FTFW1E54MFA61793
1FTEW1CP6MFA49628
1FTFW1E54MFA51023
1FTFX1E52MFA08975
1FTFW1E5XMFA44304
1FTFW1E50MFA08315
1FTEW1EP0MFA45684
1FTFW1EDXMFA76208
1FTFW1E58MFA73574**************************************************************************************************************December, 2021
* * * IMPORTANT SAFETY RECALL REMINDER * * *
According to our records, your 2021 F-150 Ford Truck has not had necessary safety recall repairs made. We urge
you to have the free repair performed at your local dealership as soon as possible.
Recall Number
and Description:
21S33 – ELECTRIC BRAKE BOOSTER LEAK
What is the
issue?
On your vehicle, the brake booster may not function as expected due to an internal fluid leak.
This may result in longer brake pedal travel, higher brake pedal efforts and reduced braking,
increasing the risk of a crash.
If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332.
If you wish to contact us through the Internet, our address is: owner.ford.com.
Thank you for your attention to this very important matter.
Deciembre de, 2021
* * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * *
SegUR nuestros registros, no se realizaron en sur 2021 F-150 Ford Truck las reparaciones necesarias correspondientes a la
campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.
Número y
descripción de la
campaña:
21S33 – FUGA EN EL REFORZADOR DEL FRENO ELÈCTRICO
¿Cuál es el
problema?
Es posible que el reforzador del freno de su vehículo no funcione según lo esperado debido
a una fuga interna de líquido.
Esto podría traducirse en un recorrido mayor del pedal del freno, más esfuerzo en el pedal
del freno y menor frenado, lo cual aumenta el riesgo de choque.
Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332.
Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: owner.ford.com.
Gracias por su atenciic en este asunto sumamente importante.**************************************************************************************************************Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 21S33 / NHTSA Recall 21V533
2021 F-150 Ford Truck
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your
vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue? On your vehicle, the brake booster may not function as expected due to an
internal fluid leak.
What is the risk? This may result in longer brake pedal travel, higher brake pedal efforts and
reduced braking, increasing the risk of a crash.
What will Ford and
your dealer do?
Ford Motor Company has authorized your dealer to replace the electronic
brake booster assembly free of charge (parts and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time. Additional time may be required to allow the engine to
cool prior to performing this repair.
What should you do? Please call your dealer without delay and request a service date for Recall
21S33. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety
recall. You should contact your dealer for an appointment to have your
vehicle remedied as soon as practicable. You can continue to safely drive
your vehicle.
If you do not already have a servicing dealer, you can access
owner.ford.com for dealer addresses, maps, and driving instructions.
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
08828
21S33/DTB121S331
What should you do?
(Continued)
Ford Motor Company wants you to have this safety recall completed on your
vehicle. The vehicle owner is responsible for making arrangements to have
the work completed. Ford Motor Company can deny coverage for any
vehicle damage that may result from the failure to have this recall performed
on a timely basis. Therefore, please have this recall performed as soon as
possible.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
NOTE: You can receive information about Recalls and Customer
Satisfaction Programs through our FordPass App. The app can be
downloaded through the App Store or Google Play. In addition there are
other features such as reserving parking in certain locations and controlling
certain functions on your vehicle (lock or unlock doors, remote start) if it is
equipped to allow control.
COVID-19
(CORONAVIRUS)
Ford dealerships have implemented enhanced protocols to ensure both your
safety and the safety of dealership employees. This includes specific
procedures for cleaning and disinfecting customer vehicles before and after
each vehicle is serviced. In most places, vehicle service has been deemed a
critical service. Please contact your local dealer to confirm current service
hours. For more information on how Ford and your local dealer are working
hard to keep you on the road during these challenging times, please visit
owner.ford.com.
What if you no longer
own this vehicle?
If you no longer own this vehicle, and have an address for the current
owner, please forward this letter to the new owner.
You received this notice because government regulations require that
notification be sent to the last known owner of record. Our records are
based primarily on state registration and title data, which indicate that you
are the current owner.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our
Ford Customer Relationship Center at 1-866-436-7332 and one of our
representatives will be happy to assist you. If you wish to contact us through
the Internet, our address is: owner.ford.com.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are
available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our
Fleet Customer Information Center at 1-800-34-FLEET, choose Option
#3, and one of our representatives will be happy to assist you. If you wish to
contact us through the Internet, our address is: fleet.ford.com.
Representatives are available Monday through Friday: 8:00AM – 8:00PM
(Eastern Time).
If you are still having difficulty getting your vehicle repaired in a reasonable
time or without charge, you may write the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to safercar.gov. Reference NHTSA Safety
Recall 21V533.
Thank you for your attention to this important matter.
Ford Customer Service Division
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de seguridad 21S33 / Campaña 21V533 de la NHTSA
2021 F-150 Ford Truck
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los
EE. UU.
Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la
seguridad del motor, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
Es posible que el reforzador del freno de su vehículo no funcione según lo
esperado debido a una fuga interna de líquido.
¿Qué riesgo existe? Esto podría traducirse en un recorrido mayor del pedal del freno, más
esfuerzo en el pedal del freno y menor frenado, lo cual aumenta el riesgo de
choque.
¿Qué medidas
adoptarán Ford y su
distribuidor?
Ford Motor Company ha autorizado a su distribuidor a reemplazar el
ensamble del reforzador del freno electrónico sin costo alguno (piezas y mano
de obra).
¿Cuánto tiempo
tomará?
El tiempo necesario para reparar será menos de medio día. Sin embargo,
debido a los requisitos de planificación de servicio, es posible que su
distribuidor tarde un poco más. Es posible que se necesite más tiempo para
permitir que el motor se enfríe antes de realizar esta reparación.
¿Qué debe hacer? Llame de inmediato al distribuidor y solicite una cita de servicio para realizar
la campaña 21S33. Proporcione el VIN a su distribuidor, el cual está impreso
debajo de sus datos al comienzo de esta carta.
Para esta campaña de seguridad, Ford no ha emitido instrucciones de no
manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de
programar una cita para solucionar este problema lo más pronto posible.
Puede continuar manejando su vehículo con seguridad.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a
owner.ford.com para conocer las direcciones de los distribuidores, ver mapas
y obtener las instrucciones para llegar.
Julio de 2021
Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
¿Qué debe hacer?
(continuación)
Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo.
El propietario del vehículo es responsable de realizar los arreglos necesarios para llevar
a cabo el trabajo. Ford Motor Company puede negar la cobertura en caso de que el
vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna.
Por lo tanto, le solicitamos que realice esta campaña lo antes posible.
Tenga presente que: La ley federal exige que los arrendadores de vehículos que
reciban este aviso de campaña envíen una copia del mismo al arrendatario en un
plazo de diez días.
NOTA: Puede recibir información sobre las campañas y los programas de satisfacción
del cliente a través de la aplicación FordPass. La aplicación se puede descargar a
través de App Store o Google Play. Adicionalmente, existen otras funciones como
reserva de estacionamientos en determinados lugares, además de control de ciertas
funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así
está equipado para permitir el control.
COVID-19
(CORONAVIRUS)
Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar
tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto
incluye procedimientos específicos de limpieza y desinfección antes y después de
realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de
los lugares, la atención de vehículos se ha considerado un servicio esencial. Póngase
en contacto con su distribuidor local para confirmar las horas de servicio actuales.
Para obtener más información sobre cómo Ford y su distribuidor local están
trabajando arduamente para mantenerlo en las calles durante estos tiempos difíciles,
visite owner.ford.com.
¿Qué pasa si usted
ya no es el
propietario del
vehículo?
Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual,
le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de
notificaciones al propietario conocido más reciente del registro. Nuestros registros se
basan principalmente en datos estatales y de propiedad, que indican que usted es el
propietario actual del vehículo.
¿Podemos hacer
algo más por usted?
Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno,
comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro
Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros
representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de
Internet, nuestra dirección es: owner.ford.com.
Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los
representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este).
PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro
Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3
y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con
nosotros a través de Internet, nuestra dirección es: fleet.ford.com.
Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del
este).
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin
cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety
Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que
llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236
(TTY: 1-800-424-9153) o visite safercar.gov. Referencia: Campaña de seguridad
21V533 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente**************************************************************************************************************
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2021 |
8 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-21V533-8902.pdf 50.698KB
Defect Notice 573 Report
RCLRPT-21V533-9119.PDF 214.586KB
Recall Acknowledgement
RCAK-21V533-8684.pdf 645.116KB
Miscellaneous Document – VIN List w/PII
ISSUED Renotification Notice
RCRN-21V533-7540.pdf 508.697KB
Miscellaneous Document – Amendment 1 to Chronology
RMISC-21V533-4361.pdf 195.07KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V533-1212.PDF 211.237KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21V533-5131.PDF 211.134KB
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