NHTSA ID Number: 10180533

Manufacturer Communication Number: TSB 20-2215

Summary

Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 30-Nov-2019 may exhibit a vibration at idle. This may be due to the engine mounts. To correct the condition, follow the Service Procedure steps to replace the engine mounts and perform the engine mount neutralization procedure.

 

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Model:

Ford

2020 Escape
Engine: 1.5L EcoBoost

 

Issue: Some 2020 Escape vehicles equipped with a 1.5L EcoBoost engine and built on or before 30-Nov2019 may exhibit a vibration at idle. This may be due to the engine mounts. To correct the condition, follow the Service Procedure steps to replace the engine mounts and perform the engine mount neutralization procedure.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

• 2020 Escape built on or before 30-Nov-2019
• 1.5L EcoBoost engine
• Vibration at idle that can be felt in the steering wheel, floor board, driver seat and/or seat track. The customer may report the vibration occurs more frequently when the vehicle is in DRIVE and REVERSE.

 

Parts

	Description	Quantity	Part Number
–	Left Side Trans/Engine Mount (FWD)	1	LX6Z 6068-L
–	Left Side Trans/Engine Mount (AWD)	1	LX6Z-6068-M
–	Right Side Engine Mount (FWD)	1	LX6Z-6038-A
–	Right Side Engine Mount (AWD)	1	LX6Z 6038-B
–	Roll Restrictor Mount (8F24)	1	JX6Z-6068-AA
–	Roll Restrictor Mount (8F35)	1	LX6Z-6068-A
Package Contains 2 Pieces, 4 Pieces Required	Right Side Engine Mount Nut	2	W520214-S440 Ford W520-214S440, Suspension Stabilizer Bar Link Nut Genuine Ford part that fits your specific vehicle Suspension Stabilizer Bar Bracket Nut Part Number: W520214S440 Manufactured to meet specifications for fit, form, and function $13.15 Buy on Amazon Price incl. tax, excl. shipping Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API
Package Contains 4 Pieces, 2 Pieces Required	Right Side Engine Mount Bolt	1	W720849-S439
Package Contains 4 Pieces, 1 Pieces Required	Roll Restrictor Stud	1	W719151-S439
Package Contains 1 Piece, 3 Pieces Required	Roll Restrictor Bolt	3	W712449-S439
Package Contains 4 Pieces, 3 Pieces Required	Roll Restrictor To Subframe Bolt	1	W500545-S901

 

Service Procedure

1. Raise the vehicle on a hoist and remove the engine front undershield. Refer to Workshop Manual (WSM), Section 501-02.
2. Remove the nuts, bolts and exhaust support bracket attaching the roll restrictor to the exhaust.
3. Remove and discard the roll restrictor bracket bolts and the powertrain side of the roll restrictor. (Figure 1)

Figure 1

 

4. Remove and discard the 3 roll restrictor bolts and the roll restrictor. (Figure 2)

Figure 2

 

5. Install the new roll restrictor mount.

(1). Install the roll restrictor mount to the frame and tighten the 3 bolts to 70 Nm (52 lb-ft).

(2). Install the 2 roll restrictor bracket bolts and 1 stud and tighten to 110 Nm (81 lb-ft).

NOTE: Do not install the bolt attaching the two halves of the roll restrictor at this time.

6. Lower the vehicle.
7. Remove and discard the engine mount. Refer to WSM, Section 303-01A.
8. If necessary, remove the nuts from the studs and install the studs back onto engine block, tighten studs per WSM before installing mount.
9. Install the new engine mount.

(1). Hand-tighten the 2 engine mount-to-frame bolts a minimum of 3 complete thread counts.

NOTE: Do not tighten the engine mount to frame bolts at this time.

(2). Install the 4 engine mount to engine block nuts and tighten to 110 Nm (81 lb-ft).

10. Remove the jack and wooden block.
11. Remove the air cleaner intake pipe. Refer to WSM, Section 303-12A. (Figure 3) Figure 3
12. Remove the air cleaner. Refer to WSM, Section 303-12A.
13. Remove the battery and battery tray. Refer to WSM, Section 414-01.
14. Position the jack and wooden block under the transmission.
15. Remove and discard the transmission support insulator.
16. Install the transmission support insulator.

(1). Hand-tighten the 2 transmission support isolator-to-frame bolts a minimum of 3 complete thread counts.

NOTE: Do not tighten the transmission support isolator to frame bolts at this time.

(2). Tighten the 4 transmission side isolator bolts to 175 Nm (129 lb-ft).

17. Remove the jack and wooden block.
18. Raise the vehicle on the hoist.
19. Rock the powertrain back and forth in a front to back motion to neutralize the mounts.
20. Install the roll restrictor bolt connecting both sides of the roll restrictor mount. Tighten the bolt to 175 Nm (129 lb-ft).
21. Install the exhaust support bracket, bolts and nuts. Tighten the bolt to 47 Nm (35 lb-ft).
22. Install the engine front undershield. Refer to WSM, Section 501-02.
23. Lower the vehicle.
24. Tighten the right side engine mount to frame bolts to 175 Nm (129 lb-ft).
25. Install the air conditioning (A/C) line bracket and radiator degas bottle. Refer to WSM, Section 30301A > Removal & Installation > Engine Mount > Installation Steps 5-7.
26. Tighten the transmission support isolator to frame bolts.

(1). Stage 1, 140 Nm (103 lb-ft).

(2). Stage 2, tighten an additional 120 degrees.

27. Install the battery tray and battery. Refer to WSM, Section 414-01.
28. Install the air cleaner. Refer to WSM, Section 303-12A.
29. Install the air cleaner intake pipe. Refer to WSM, Section 303-12A.

 

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
FORD	ESCAPE	2020

 

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1 Associated Document

Manufacturer Communications

20-2215
17 September 2020

https://www.nhtsa.gov/recalls?nhtsaId=10180533

MC-10180533-0001.pdf 193.9KB

 

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Last update on 2026-05-24 / Affiliate links / Images from Amazon Product Advertising API

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