Non-Tremor – Shudder/Vibration When Accelerating – 2019-2023 Ford Ranger

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TECHNICAL SERVICE BULLETIN Non-Tremor – Shudder/Vibration When Accelerating 23-2251 10 August 2023 This bulletin supersedes 23-2078. Model: Ford 2019-2023 Ranger Summary This article supersedes TSB 23-2078 to update the service procedure. Issue: Some 2019-2023 Ranger (non-Tremor) vehicles may exhibit a shudder/vibration when accelerating. This may be due to an excessive rear axle pinion flange angle (rear wheel drive (RWD) vehicles) or the driveshaft assembly (four-wheel drive (4WD) non-Tremor vehicles). To correct the condition, follow the Service Procedure steps to adjust the rear axle pinion angle on RWD vehicles or replace the rear axle pinion and driveshaft on 4WD non-Tremor vehicles. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2019-2023 Ranger (non-Tremor) • Shudder/vibration when accelerating Parts Parts Required For RWD Equipped Vehicles Service Part Number Quantity Description Unit of Issue Piece Quantity KB3Z-4C088-B 1 Shim Kit 1 1 Parts Parts Required For 4WD Equipped Vehicles (Non Tremor) Service Part Number MB3Z-4851-L LB3Z-4R602-E W714780-S439 W716344-S437 W717938-S439 E8UZ-4N282-A XY-80W90-QL Quantity 1 1 1 4 4 1 As Needed Description Rear Axle Flange Kit Rear Driveshaft Assembly Bolts – Center Bearing Bolts – Driveshaft to Transfer Case Bolts – Rear Brake Caliper Fill Plug – Rear Axle Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant Unit of Issue 1 1 4 1 1 3 Piece Quantity 1 1 2 4 4 1 Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation Time 2019-2023 Ranger RWD: Verify Front Ride Height And Rear Axle Pinion Angle, Includes Time To Install Shim Kit Following The Service Procedure (Do Not Use With Any Other Labor Operations) 2019-2023 Ranger 4WD: Replace Driveshaft And Rear Drive Axle Pinion Flange, Includes Time To Replace The Pinion Seal As Needed (Do Not Use With Any Other Labor Operations) 232251A 232251B 0.9 Hrs. 1.6 Hrs. Repair/Claim Coding Causal Part: 4001 Condition Code: 07 Service Procedure 1. Proceed to the appropriate procedure based on how the vehicle is equipped. (1). If the vehicle is equipped with four-wheel drive (4WD), complete Procedure A. (2). If the vehicle is equipped with rear wheel drive (RWD), complete Procedure B. Procedure A: Driveline Vibration Diagnosis – Vehicles Equipped With 4WD 1. Remove the rear drive axle pinion flange and driveshaft assemblies. Refer to the Workshop Manual (WSM), Section 205-02, Removal and Installation, Drive Pinion Flange and follow only the removal instructions. CAUTION: During installation of the new driveshaft, do not allow it to overextend. Overextending the driveshaft may create a vacuum causing the protective boot to collapse. 2. Install the new drive axle pinion flange and driveshaft assemblies. Refer to the WSM, Section 205-02, Removal and Installation, Drive Pinion Flange – Tremor and follow only the installation instructions. Procedure B: Driveline Vibration Diagnosis – Vehicles Equipped With RWD 1. Park the vehicle on a level surface such as a drive-on hoist or alignment rack. 2. Verify the front and rear ride height is within specification. Refer to Workshop Manual (WSM), Section 204-00. Is the ride height within specification? (1). Yes – proceed to Step 3. (2). No – this article does not apply. Refer to WSM, Section 204-00 for further diagnostics. 3. Calibrate the digital inclinometer by placing it on a clean, flat and level section of the vehicle frame rail as indicated in Figure 1. Zero the tool. NOTE: Do not use an analog dial gauge angle/finder protractor to measure rear axle pinion angle; an accurate reading will not be obtained. (Figure 1) Figure 1 4. To simplify taking the measurements, rotate the driveshaft until the rear axle pinion flange yoke is parallel with the floor. 5. Take the rear axle pinion angle measurement from the horizontal face of the rear axle flange yoke and record as Angle A. (Figure 2) Figure 2 6. Does the measurement read between 5.00 – 6.00 degrees? (1). Yes – this article does not apply. Refer to WSM section 205-01 for further diagnostics. (2). No – proceed to Step 7. 7. Support the front of the vehicle. Use the General Equipment: Vehicle/Axle Stands. 8. Support the rear axle assembly. Use the General Equipment: Transmission Jack. 9. On both sides, remove and discard the rear shock absorber lower bolt and nut. NOTE: Support the rear axle before removing the rear leaf spring U-bolts. 10. On both sides: (1). Remove and discard the rear leaf spring U-bolt nuts. (2). Remove the rear leaf spring U-bolt plates. (3). Remove and discard the U-bolts. 11. Lower the axle assembly to gain access to the 1/4 in. (6 mm) spacer on the left side. 12. Remove and discard the 1/4 in. (6 mm) spacer on the left side. NOTE: The service kit contains all of the parts necessary for the adjustment procedure. The rear axle pinion angle can be changed by adding a 0.5, 1, 1.5, or 2 degree rear axle pinion angle shims. NOTE: Rear axle pinion shims provided in the kit are marked as LH and RH to identify the side of vehicle they are to be used. The thicker rear axle pinion shims are to only be used on the left side of the vehicle, and the thinner rear axle pinion shims on the right side. NOTE: Only use 1 rear axle pinion shim per side. NOTE: Make sure the rear axle pinion angle is between 5.00 – 6.00 degrees. 13. Install the desired rear axle pinion shims on the axle spring seats based on the calculation from Step 6. (1). To decrease rear axle pinion angle, the thick edge of the rear axle pinion shim should be facing forward. (2). To increase rear axle pinion angle, the thick edge of the rear axle pinion shim should be facing rearward. NOTE: Make sure the word FRONT stamped on the part is facing rearward when increasing rear axle pinion angle. 14. Position and raise the rear axle. NOTE: Tighten the rear spring U-bolts in a cross pattern with the vehicle resting on the wheels and tires (curb height). 15. On both sides: (1). Position the new U-bolts onto the rear axle. (2). Install the rear leaf spring U-bolt plates. (3). Install the new rear leaf spring U-bolt nuts and tighten to 98 lb-ft (133 Nm) (Figure 3) 16. Position the rear shock absorber and install a new lower bolt and nut. Remove the transmission jack and tighten to 52 lb-ft (70 Nm). 17. Remove the support from the front of the vehicle. NOTE: For additional information, refer to WSM Section 205-02. NOTE: If the concern is still present, continue with normal diagnosis and repair. © 2023 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.

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