NHTSA ID Number: 10181922
Manufacturer Communication Number: TSB 20-2358
Summary
Some 2020 Escape/Corsair vehicles may exhibit water dripping on or near the driver’s foot while driving with the air conditioning (A/C) on. This maybe due to the climate control housing. To correct the condition, follow the Service Procedure to install a drain extension.
Model:
2020 Escape
2020 Corsair
Issue: Some 2020 Escape/Corsair vehicles may exhibit water dripping on or near the driver’s foot while driving with the air conditioning (A/C) on. This may be due to the climate control housing. To correct the condition, follow the Service Procedure to install a drain extension.
Action: Follow the Service Procedure steps to correct the condition on vehicle that meet all of the following criteria:
- 2020 Escape/Corsair
- Water dripping on or near the driver’s foot while driving with the A/C on
Parts
| Part Number | Description | Quantity |
| Obtain Locally | High Temperature Heater Hose | As Needed |
| Obtain Locally | Baling Wire | As Needed |
Service Procedure
- Remove the underbody shield. Refer to Workshop Manual (WSM), Section 309-00. (Figure 1)
Figure 1

- Is the vehicle equipped with all-wheel drive (AWD)?
(1). Yes – proceed to Step 3.
(2). No – proceed to Step 5.
- Remove the two stamped nuts and remove the heat shield located under the driveshaft center bearing support. Refer to WSM, Section 205-01. (Figure 2)
Figure 2

- Remove the 2 center bearing support nuts and position the driveshaft downwards. Refer to WSM, Section 205-01. (Figure 3)
(1). Tighten to 55 Nm (41 lb.ft).
Figure 3

- Remove the 2 catalytic converter support bracket bolts and position downwards. Refer to WSM, Section 309-00. (Figure 4)
(1). Tighten to 25 Nm (18 lb.ft).
Figure 4

- Remove the heat shield fasteners. (Figure 5)
(1). Tighten to 2.5 Nm (22 lb.in.)
Figure 5

- Slide the heat shield toward the rear of the vehicle until access to the climate control housing drain is available.
- Obtain a 16 mm (5/8 in.) high temperature heater hose, such as a Gates® high temperature heater hose part number H153 or equivalent.
- Cut a piece of hose 25 mm (1 in.) in length.
- Use a 1/16 inch drill bit and drill a hole through both sides of the high temperature hose on one end. Drill the hole approximately 4-5 mm (3/16 in.) from one end of the hose. (Figure 6)
Figure 6

- Thread baling wire or equivalent through both holes.
- Crimp the hose end and twist the wire to lock the hose in a crimped position. (Figure 7)
Figure 7

- Install the open end of the high temperature hose to the A/C drain.
- Position the heat shield approximately 25 mm (1 in.) away in the area closest to the climate control housing drain. This is to provide further clearance between the modified climate control housing drain and the heat shield. (Figure 8)
Figure 8

- To install, reverse the removal procedure.
2 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
20-2358
12 October 2020
MC-10181922-0001.pdf 798.912KB
- PERFORMANCE BOOSTER CHARGE KIT - ZeroR is a performance booster for use with R1234YF AC systems. You can use as many cans in your system as you wish, while being sure not to overfill the system with the included can tap with gauge.
- KIT CONTENTS - The can tap is 24 in length with a gauge metered for R1234YF systems. Standard R1234YF can taps will not work on ZeroR branded R1234YF cans, because our cans have a unique thread. 3 cans of ZeroR Permafrost in 4oz cans.
- NOT A Full Refrigerant - This product is a support fluid performance booster. It is a combination of two ZeroR products in one. The first part removes moisture (moisture can cause damage and reduced performance in the system), and the second part reduces friction (friction can reduce refrigerant flow and cause compressor damage)
- 24 in Charging Hose with Can Tap & Gauge - New longer 24 inch connection hose accomodates those harder to reach low side ports that were previously difficult to reach with a shorter 12 inch hose.
- 10 MINUTE INSTALL - Easy instructions are included and will take as little as 10 minutes to complete.
- READY-TO-USE RECHARGE KIT: This all-in-one AC refrigerant recharge kit includes everything you need: 1 can of R1234YF refrigerant and a 24" can tap with gauge. Whether you’re a DIYer or a professional, this kit ensures your AC system stays cool and smooth
- ACCESS HARD-TO-REACH PORTS: The 24-inch heavy-duty brass can tap with a gauge, making refilling your AC system easier. The R1234yf refrigerant kit’s extended hose reaches tight, hard-to-access low-side ports that shorter hoses can't, ensuring a hassle-free process
- ENSURE PEAK AC EFFICIENCY: This kit includes 1 AC recharge can of authentic HFO-R1234YF refrigerant, sourced from authorized suppliers in the USA. Designed for use in R1234YF systems, this refrigerant ensures your vehicle's AC operates at peak efficiency
- ERROR-FREE TOOL CONNECTIONS: The R1234yf refrigerant can tap features a reverse-thread design, ensuring only compatible tools connect to the R1234YF can. This prevents errors, making it safe to connect the refrigerant and perform without risk of incompatibility
- PRECISE REFRIGERANT EVERY TIME: Each refrigerant R-1234yf can contains 8oz of refrigerant, measured by weight for accuracy. Simply use the right amount every time. Most systems require 2-3 cans, and this kit provides everything for a quick, effective recharge
- Opteon YF (R-1234yf) automotive refrigerant 12 ounce can
- Comes with a reusable recharge hose attached
- Easy to use and cools as effectively as R-134a
- ❄️ MAXIMIZE A/C COOLING PERFORMANCE Dual-action formula combines moisture removal and performance enhancement to deliver colder air duct temperatures and improved overall system efficiency.
- 💧 ELIMINATES DAMAGING MOISTURE Removes moisture inside the A/C system that can cause corrosion, freeze-ups, and reduced cooling performance—helping protect critical components.
- ⚙️ REDUCES FRICTION & EXTENDS SYSTEM LIFE Lubricating properties help reduce internal friction, allowing smoother operation and potentially extending the lifespan of your A/C system.
- 🚗 COMPATIBLE WITH MOST AUTOMOTIVE SYSTEMS Works with all automotive refrigerants except ammonia and CO₂ systems. Installs easily through standard refrigerant charging methods.
- 🛠️ EASY TO USE – PROFESSIONAL RESULTS Gas-propelled formula installs just like refrigerant. Ideal for boosting underperforming A/C systems (cannot be added to a fully charged system).
Last update on 2026-05-31 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020 Escape/Corsair FWD: Assemble And Install A Drain Extension Following the Service Procedure (Do Not Use With Any Other Labor Operations Outside Of This Article) 202358A 0.9 Hrs. 2020 Escape/Corsair AWD: Assemble And Install A Drain Extension Following the Service Procedure (Do Not Use With Any Other Labor Operations Outside Of This Article) 202358B 1.0 Hrs. Additional Time To Service Carpet For Dampness And/Or Odor (Can Be Claimed With Operations A Or B) MT202358 Actual Time Repair/Claim Coding Causal Part: 19930 Condition Code: 42
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.






