NHTSA ID Number: 10181911
Manufacturer Communication Number: SSM 49270
Summary
Some 2020 Aviator/Police Interceptor Utility vehicles built on 26-May-2020 and through 28-May-2020 may have been built with windshield washer fluid contaminated with brake fluid. If a vehicle exhibits a-pillar and/or rear liftgate trim or tail lamp appearance concerns, collect a sample of the washer fluid using a suction device and place in a white paper or Styrofoam cup. Washer fluid that appears green in color would indicate the washer fluid has been contaminated. Flush the washer fluid system and repair the affected windshield a-pillar area and liftgate area as necessary.
3 Affected Products
Vehicles
Vehicles:
| 2020 | Aviator (U611N) (TV) |
| 2020 | Explorer (U625N) (TW) |
Symptom Code:
Global Customer Symptom Codes:
| Category | Q1 | Q2 | Q3 | Full Code |
| Fit/Finish/Body | 3***** | |||
| Fit/Finish/Body | Paint/Finish | 330*** | ||
| Fit/Finish/Body | Paint/Finish | 3300** | ||
| Fit/Finish/Body | Paint/Finish | 330000 | ||
| Fit/Finish/Body | Paint/Finish | All Surfaces | 3301** | |
| Fit/Finish/Body | Paint/Finish | All Surfaces | 330100 | |
| Fit/Finish/Body | Paint/Finish | All Surfaces | Bubble/Peel | 330109 |
| Fit/Finish/Body | Paint/Finish | All Surfaces | Fade/Discolor | 330127 |
| Fit/Finish/Body | Paint/Finish | Driver Side | 3302** | |
| Fit/Finish/Body | Paint/Finish | Driver Side | 330200 | |
| Fit/Finish/Body | Paint/Finish | Driver Side | Bubble/Peel | 330209 |
| Fit/Finish/Body | Paint/Finish | Driver Side | Fade/Discolor | 330227 |
| Fit/Finish/Body | Paint/Finish | Passenger Side | 3303** | |
| Fit/Finish/Body | Paint/Finish | Passenger Side | 330300 | |
| Fit/Finish/Body | Paint/Finish | Passenger Side | Bubble/Peel | 330309 |
| Fit/Finish/Body | Paint/Finish | Passenger Side | Fade/Discolor | 330327 |
| Fit/Finish/Body | Paint/Finish | Horizontal Surfaces | 3304** | |
| Fit/Finish/Body | Paint/Finish | Horizontal Surfaces | 330400 | |
| Fit/Finish/Body | Paint/Finish | Horizontal Surfaces | Bubble/Peel | 330409 |
| Fit/Finish/Body | Paint/Finish | Horizontal Surfaces | Fade/Discolor | 330427 |
| Fit/Finish/Body | Paint/Finish | Not Listed | 330Z** | |
| Fit/Finish/Body | Paint/Finish | Not Listed | 330Z00 | |
| Fit/Finish/Body | Exterior Trim | 333*** | ||
| Fit/Finish/Body | Exterior Trim | 3330** | ||
| Fit/Finish/Body | Exterior Trim | 333000 | ||
| Fit/Finish/Body | Exterior Trim | Body Side Molding | 3332** | |
| Fit/Finish/Body | Exterior Trim | Body Side Molding | Appearance | 333203 |
| Fit/Finish/Body | Exterior Trim | Not Listed | 333Z** | |
| Fit/Finish/Body | Exterior Trim | Not Listed | 333Z00 | |
| Lighting/Glass/Vision | 7***** | |||
| Lighting/Glass/Vision | Exterior Lighting | 775*** | ||
| Lighting/Glass/Vision | Exterior Lighting | Tail Lamp | 7759** | |
| Lighting/Glass/Vision | Exterior Lighting | Tail Lamp | Appearance | 775903 |
| Maintenance/ Pre-Delivery | 9***** | |||
| Maintenance/ Pre-Delivery | Pre-Delivery Check | 991*** | ||
| Maintenance/ Pre-Delivery | Pre-Delivery Check | 9910** | ||
| Maintenance/ Pre-Delivery | Pre-Delivery Check | 991000 |
1 Associated Document
Manufacturer Communications
SSM 49270: 2020 Aviator/Police Interceptor Utility – Various Exterior Trim/Paint Concerns Due To Contaminated Washer Fluid – Built On 26-May-2020 And Through 28-May-2020
SaleBestseller No. 1
Rain-x 2 in 1 All Season (-25) Washer Fluid Net Wt 128 Fl Oz, 128 Fluid Ounce
- This item can no be shipped to the state in California, Техаs, Arizona please check with the manufacturer regarding warranty and support issues.
- Removes light snow, ice, grime, and bugs
- Applies water-beading technology to help keep windshield clear. For use in cold weather
SaleBestseller No. 2
ABRO Windshield Washer Fluid 1 Gallon, Streak-Free Bug Remover, 1 Pack
- EFFORTLESS CLEANING: Enjoy hassle-free maintenance with ABRO's pre-mixed windshield wiper fluid formula, saving you time and effort in preparing the solution for streak-free clarity.
- BUG & TAR REMOVAL: Say goodbye to stubborn bugs and tar stains with powerful car window cleaner action. Formulated to effectively dissolve and remove these nuisances, leaving your windshield spotless.
- CAR FINISH PROTECTION: Rest easy knowing that ABRO's formula is crafted to clean without compromising your car's finish. It's gentle yet effective, ensuring your vehicle stays pristine after each use.
- READY-TO-USE CONVENIENCE: No need for mixing or diluting – our ready-to-use formula is designed for instant use. Keep your windshield clear and your driving experience safer with ABRO's reliable windshield washer fluid.
SaleBestseller No. 3
Prestone Bug Wash Windshield Washer Fluid, 1 Gallon
- Removes and repels the toughest road grime
- Power cleans: Winter - salt and road grime; All Year - road grime & dirt, bug residue and bird droppings
- Water beading technology to improve visibility
- Streak and glare free, improves windshield visibility; safe for rain sensing technology windshields
- Size: 1 gallon
Bestseller No. 4
Prime Guard +32°F Power Blast Blue Windshield Washer Fluid | 1 Gallon
- Powerful Cleaning Performance – Effectively removes road grime, bugs, dirt, film, and light frost to maintain clear windshield visibility
- Streak-Free Formula – Engineered to leave no streaks or residue for a crystal-clear finish every time
- +32°F Summer Blend – Ideal for warm-weather driving conditions while maintaining optimal cleaning power
- Ready-to-Use Convenience – Pre-mixed formula requires no dilution - just pour directly into your washer reservoir
- Universal Vehicle Compatibility – Safe for use in all cars, trucks, and EVs with standard washer systems
Bestseller No. 5
Rain-X All Season -25°F 2-in-1 De-Icer & Bug Remover Windshield Washer Fluid - 1 Gallon (Pack of 6)
- All-season formula
- Removes light snow and ice
- Powers off bugs and road grime
- Instantly applies Rain-X water beading technology
- Restores visibility to allow you to drive safely
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