NHTSA ID Number: 10181911
Manufacturer Communication Number: SSM 49270
Summary
Some 2020 Aviator/Police Interceptor Utility vehicles built on 26-May-2020 and through 28-May-2020 may have been built with windshield washer fluid contaminated with brake fluid. If a vehicle exhibits a-pillar and/or rear liftgate trim or tail lamp appearance concerns, collect a sample of the washer fluid using a suction device and place in a white paper or Styrofoam cup. Washer fluid that appears green in color would indicate the washer fluid has been contaminated. Flush the washer fluid system and repair the affected windshield a-pillar area and liftgate area as necessary.
3 Affected Products
Vehicles
Vehicles:
| 2020 | Aviator (U611N) (TV) |
| 2020 | Explorer (U625N) (TW) |
Symptom Code:
Global Customer Symptom Codes:
| Category | Q1 | Q2 | Q3 | Full Code |
| Fit/Finish/Body | 3***** | |||
| Fit/Finish/Body | Paint/Finish | 330*** | ||
| Fit/Finish/Body | Paint/Finish | 3300** | ||
| Fit/Finish/Body | Paint/Finish | 330000 | ||
| Fit/Finish/Body | Paint/Finish | All Surfaces | 3301** | |
| Fit/Finish/Body | Paint/Finish | All Surfaces | 330100 | |
| Fit/Finish/Body | Paint/Finish | All Surfaces | Bubble/Peel | 330109 |
| Fit/Finish/Body | Paint/Finish | All Surfaces | Fade/Discolor | 330127 |
| Fit/Finish/Body | Paint/Finish | Driver Side | 3302** | |
| Fit/Finish/Body | Paint/Finish | Driver Side | 330200 | |
| Fit/Finish/Body | Paint/Finish | Driver Side | Bubble/Peel | 330209 |
| Fit/Finish/Body | Paint/Finish | Driver Side | Fade/Discolor | 330227 |
| Fit/Finish/Body | Paint/Finish | Passenger Side | 3303** | |
| Fit/Finish/Body | Paint/Finish | Passenger Side | 330300 | |
| Fit/Finish/Body | Paint/Finish | Passenger Side | Bubble/Peel | 330309 |
| Fit/Finish/Body | Paint/Finish | Passenger Side | Fade/Discolor | 330327 |
| Fit/Finish/Body | Paint/Finish | Horizontal Surfaces | 3304** | |
| Fit/Finish/Body | Paint/Finish | Horizontal Surfaces | 330400 | |
| Fit/Finish/Body | Paint/Finish | Horizontal Surfaces | Bubble/Peel | 330409 |
| Fit/Finish/Body | Paint/Finish | Horizontal Surfaces | Fade/Discolor | 330427 |
| Fit/Finish/Body | Paint/Finish | Not Listed | 330Z** | |
| Fit/Finish/Body | Paint/Finish | Not Listed | 330Z00 | |
| Fit/Finish/Body | Exterior Trim | 333*** | ||
| Fit/Finish/Body | Exterior Trim | 3330** | ||
| Fit/Finish/Body | Exterior Trim | 333000 | ||
| Fit/Finish/Body | Exterior Trim | Body Side Molding | 3332** | |
| Fit/Finish/Body | Exterior Trim | Body Side Molding | Appearance | 333203 |
| Fit/Finish/Body | Exterior Trim | Not Listed | 333Z** | |
| Fit/Finish/Body | Exterior Trim | Not Listed | 333Z00 | |
| Lighting/Glass/Vision | 7***** | |||
| Lighting/Glass/Vision | Exterior Lighting | 775*** | ||
| Lighting/Glass/Vision | Exterior Lighting | Tail Lamp | 7759** | |
| Lighting/Glass/Vision | Exterior Lighting | Tail Lamp | Appearance | 775903 |
| Maintenance/ Pre-Delivery | 9***** | |||
| Maintenance/ Pre-Delivery | Pre-Delivery Check | 991*** | ||
| Maintenance/ Pre-Delivery | Pre-Delivery Check | 9910** | ||
| Maintenance/ Pre-Delivery | Pre-Delivery Check | 991000 |
1 Associated Document
Manufacturer Communications
SSM 49270: 2020 Aviator/Police Interceptor Utility – Various Exterior Trim/Paint Concerns Due To Contaminated Washer Fluid – Built On 26-May-2020 And Through 28-May-2020
- This item can no be shipped to the state in California, Техаs, Arizona please check with the manufacturer regarding warranty and support issues.
- Removes light snow, ice, grime, and bugs
- Applies water-beading technology to help keep windshield clear. For use in cold weather
- EFFORTLESS CLEANING: Enjoy hassle-free maintenance with ABRO's pre-mixed windshield wiper fluid formula, saving you time and effort in preparing the solution for streak-free clarity.
- STREAK-FREE BRILLIANCE: Experience crystal-clear vision every time you drive with an advanced wiper fluid formula rated "Best Standard Formula" by Car Talk. Cleans without leaving streaks, ensuring optimum visibility in all conditions.
- BUG & TAR REMOVAL: Say goodbye to stubborn bugs and tar stains with powerful car window cleaner action. Formulated to effectively dissolve and remove these nuisances, leaving your windshield spotless.
- CAR FINISH PROTECTION: Rest easy knowing that ABRO's formula is crafted to clean without compromising your car's finish. It's gentle yet effective, ensuring your vehicle stays pristine after each use.
- READY-TO-USE CONVENIENCE: No need for mixing or diluting – our ready-to-use formula is designed for instant use. Keep your windshield clear and your driving experience safer with ABRO's reliable windshield washer fluid.
- Crystal Clear Streak-Free Vision: Advanced formula delivers spot-free clarity with every spray—professional-grade performance without streaks or smears
- Bug & Grime Fighter: Dissolves tough bugs, road film, and stubborn grime—cuts through dirt fast for windshields that stay cleaner longer
- Ready-to-Use Convenience: No mixing, no measuring—simply pour directly into your windshield reservoir for instant cleaning power
- Methanol-Free & Safe for Coated Glass: Won't damage rain guards, ceramic coatings, or protective treatments—engineered for modern windshield technology
- Long-Lasting Value: Convenient 1-gallon size provides multiple refills, ideal for regular maintenance and clean driving.
- Removes and repels the toughest road grime
- Power cleans: Winter - salt and road grime; All Year - road grime & dirt, bug residue and bird droppings
- Water beading technology to improve visibility
- Streak and glare free, improves windshield visibility; safe for rain sensing technology windshields
- Size: 1 gallon
- Windshield washer: 1 piece of concentrated cleaning tablet is equivalent to 1.05 gallon of glass cleaning fluid, with strong cleaning power, can easily clean the dust and stains on your windshield, make the windshield clean, and ensure the driving safety of the car
- Save space: Each is individually packaged, very easy to carry, so you can use it whenever you need it.Compared with a large bottle of glass water, our cleaner concentrated tablets save more space while having the same cleaning effect
- Easy to use: You just need to put car windshield washer tablets into the water tank, then pour water into the tank, wait for 15 to 20 minutes, and then you can start cleaning your windshield. You can also dissolve the effervescent tablet first, then pour the dissolved water into the water tank
- Wide range of uses: In addition to cleaning car windshields,the cleaner tablet can also be applied to clean dust and stains on tiles, windows and other surfaces
- What you will get: There are about 100 individually packaged concentrated detergent tablets in the package, each with a radius of 6mm, sufficient quantity to fully meet your various cleaning needs
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