| TSB 14-0186 | TING/POP/CLICK NOISE – FRONT HALFSHAFT |
| Publication Date: October 6, 2014 | |
| FORD: | 2011-2014 Flex 2011-2015 Explorer, Taurus |
| LINCOLN: | 2011-2014 MKS, MKT |
This article supersedes TSB 13-5-14 to update the vehicle model years, Issue Statement and Part List.
ISSUE:
Some 2011-2015 Explorer, Taurus, 2011-2014 Flex, MKT and MKS vehicles may exhibit a noise that could be described as ting, pop or click noise from the front wheel area when accelerating from a stop, on turns or when shifting between drive/reverse and/or reverse/drive.
ACTION:
Follow the Service Procedure Steps to correct the condition.
SERVICE PROCEDURE
- Separate the halfshaft from the wheel hub.
- Do not remove the halfshafts from the transmission or power transfer unit (PTU).
- Install one (1) thrust washer, metal surface first, over the halfshaft splines until the metal ring is flat against the wheel bearing mating surface. The nylon surface should face outward toward the hub/splines. (Figures 1 and 2)
Figure 1
Figure 2
- Install the halfshaft to wheel hub.
| BB5Z-7G273-B | Washer – Thrust |
W712435-S439
Genuine *Nut W712435-S439
| Nut – Wheel Hub |
| W714890-S440
No products found. | Nut – Ball Joint |
W713968-S440
Ford W713-968S440, Suspension Stabilizer Bar Link Nut
| Nut – Sway Bar Link |
| W714890-S440
No products found. | Nut – Tie Rod End |
| W500220-S439 | Bolt – Dynamic Suspension |
| OPERATION | DESCRIPTION | TIME |
| 140186A | 2011-2014 MKT, MKS: Install A Thrust Washer Onto One (1) Front Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 0.8 Hr. |
| 140186B | 2011-2014 MKT, MKS: Install A Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 1.2 Hrs. |
| 140186C | 2011-2014 Flex 2011-2015 Taurus: Install A Thrust Washer Onto One (1) Front Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 0.7 Hr. |
| 140186D | 2011-2014 Flex 2011-2015 Taurus: Install A Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 1.1 Hrs. |
| 140186E | 2011-2015 Explorer: Install A Thrust Washer Onto One (1) Front Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 0.7 Hr. |
| 140186F | 2011-2015 Explorer: Install A Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations) | 1.0 Hr. |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 3B436 | 42 |
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- [Vehicle Fitment-1]: Compatible with Ford Edge 2012-2014 L4 2.0L, Edge 2007-2014 V6 3.5L, Edge 2011-2014 V6 3.7L --- Rear, Only For AWD(All Wheel Drive) & 2 Piece Design Models, Not For 3 Piece Design Models
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- [Reference Number]: 5C344A376DA, 5C344A376DB, 5C344A376DC, 5C344A376DD, 5C344A376DE, 5C344A376DF
- [Direct Replacement]: Engineered for smooth, consistent power delivery to enhance driving performance and ride comfort. Constructed from high-strength, reliable materials for long-lasting durability. Precision-designed for easy, hassle-free installation and exact fit
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