NHTSA ID Number: 10186625
Manufacturer Communication Number: SSM 49486
Summary
Some 2019 Ranger and Fusion vehicles may exhibit a symptom of the climate control features missing on the touchscreen after updating the SYNC software. To correct this condition, reflash the SYNC module with the latest software using the appropriate Ford
diagnostic scan tool and Workshop Manual, Section 415-00 > General Procedures > SYNC Module Programming. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
4 Affected Products
Vehicles
APPLICABLE VEHICLES
2019 CAR: C7 CD391N FUSION
2019 TRUCK: FG P375N RANGER
NHTSA ID Number: 10184644
Manufacturer Communication Number: SSM 49408
Summary
Some 2019 Ranger and Fusion vehicles may have a symptom of the climate control features missing on the touch screen after updating the SYNC software. At this time it is not recommended to update the SYNC/APIM software on 2019 Ranger and Fusion vehicles. ‘Additional Climate Options’ will display without on-screen controls after updating the SYNC software. Engineering is currently working on a solution for this condition. Inform customers that Ford is developing a software fix that is expected in late January. In the interim, let the customer know that the climate control will still function with the standard control buttons on the dash and schedule a follow-up appointment with the customer for late January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
1 Associated Document
Manufacturer Communications
SSM 49408: 2019 Ranger And Fusion – SYNC 3 – Climate Control Features Missing On The Touch Screen
1 Associated Document
Manufacturer Communications
SSM 49486 – 2019 Ranger/Fusion – SYNC 3 – Climate Control Features Missing On The Touchscreen
MC-10186625-0001.pdf 115.171KB
- Ford Navigation SD Card GM5T-19H449-AJ Updates A14 and Earlier Versions Includes the latest ford map update for USA & Canada with updated roads, speed limits, and POI. Perfect navigation accessories for Ford & Lincoln vehicles.
- Compatible with Ford Accessories Fits Ford F-150 Accessories, Explorer, Escape, Expedition, Fusion, Edge, Focus, C-Max, Flex, Taurus, Transit, Transit Connect, Mustang, Fiesta, and Super Duty F-250/F-350/F-450. Ideal navigation accessories to keep your Ford system up to date.
- Compatible with Lincoln Accessories Fits Lincoln MKC, MKZ, MKX, MKS, MKT, and Navigator. Reliable Lincoln navigation accessories that update your vehicle’s SYNC 2 system for accurate routing across USA & Canada.
- Easy Plug-&-Play Installation Turn off engine for 10–20 mins, remove old card, insert new Ford Navigation SD Card (label up), then restart engine. System updates maps automatically in about 10–20 mins. No extra tools or programming needed.
- Reliable Offline GPS & Support Works without cell signal — perfect for road trips and remote areas. If “Insert Nav SD Card” appears, reinsert until it clicks. We offer 24/7 customer support and a 100% satisfaction guarantee for every Ford Navigation SD Card purchase.
- Compatible with Ford Models：Edge, Explorer (2011-2015); Focus (2012-2015); C-Max, Escape, Escape Hybrid, Taurus, Transit, F-150, Super Duty F-250, F-350, F-450, Flex, Fusion, Fiesta (2013-2015); Transit Connect (2014-2015); Expedition, Mustang (2015)
- Compatible with Lincoln Models: MKX 2011-2015; MKS, MKT, MKZ 2013-2015; MKC, Navigator 2015
- 20-Minute Plug-&-Play Installation：① Turn engine OFF 20+ mins ② Swap SD cards (label up) ③ Start engine → Auto-updates in 10-20 mins Never interrupt the process!
- One-Time Use & Device Warning： Locks to your car permanently after first installation; Never insert into phones/laptops – will corrupt data
- 2025 Reliable Offline Navigation: No cellular signal needed Updates include new roads, speed limits & points of interest
- Package Contents:You will get 1*2024 Latest Version A15 Navigation SD Card, Including USA and Canada.（You need to first confirm whether the CCPU of the Ford/Lincoln SYNC system is compatible or needs to be updated, and verify whether the product images correspond to the CCPU version.）
- Fits For Ford Models:F150(2013-2015),Super Duty F250/350/450(2013-2016),Explorer(2011-2016),Escape(2013-2015),Expedition(2015),Mustang(2015),Transit(2013-2015),Transit Connect(2014-2016),Taurus(2013-2015).
- Fits For Lincoln Models:MKC(2015),MKS(2013-2015),MKT(2013-2015),MKX(2011-2016),MKZ(2013-2016),Navigator(2015).
- Before replacing the SD card, ensure that the engine is turned off for at least 10 minutes. Insert the new card (with the label facing up) and then open the vehicle. The system will automatically update - do not turn off the engine until it is completed. The update takes approximately 10-20 minutes and does not require additional programming.
- Disposable and device warning: Your car will be permanently locked after the first installation; Do not insert mobile phones/laptops - it can damage data
Last update on 2026-05-29 / Affiliate links / Images from Amazon Product Advertising API
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