NHTSA ID Number: 10211714
Manufacturer Communication Number: TSB 22-2102
Summary
Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6, P07F7, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. To correct the condition, follow the Service Procedure steps to perform the PCM – Transmission Accelerated Main Control Break In routine for the appropriate clutch(s) and/or overhaul main control valve body.
This bulletin supersedes 21-2316.
Model:
2020 Explorer
2020 Police Interceptor Utility
2020 Aviator
Summary
This article supersedes TSB 21-2316 to update the Part List.
Issue: Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6, P07F7, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. To correct the condition, follow the Service Procedure steps to perform the PCM – Transmission Accelerated Main Control Break In routine for the appropriate clutch(s) and/or overhaul main control valve body.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2020 Explorer/Aviator/Police Interceptor Utility
- 10R60/10R80 automatic transmission
- At least one of the following symptoms:
-
- Harsh engagement
-
- Harsh shift
-
- Delayed shift
Parts
Parts To Replace If The Main Control Is Overhauled
| Service Part Number | Quantity | Description | Unit of Issue | Piece Quantity |
XT-12-QULV
MOTORCRAFT Mercon Ultra Low Viscosity Fluid Automatic Transmission Fluid for 2017 F-150, Black
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API | As Needed | Motorcraft® MERCON® ULV Automatic Transmission Fluid | ||
W712658-S439 | 1 | Solenoid Retaining Plate Bolt | 4 | 2 |
| HL3Z-7G007-A | 6 | Solenoid Retaining Clips | 1 | 6 |
Parts
Parts To Inspect And Replace Only If Necessary During Main Control Overhaul
| Service Part Number | Quantity | Description |
| HL3Z-7A191-B | If Needed | Fluid Pan Gasket |
| LP5Z-7A098-A | If Needed | Fluid Filter (10R60) |
| L1MZ-7A098-A | If Needed | Fluid Filter (10R80) |
| HL3Z-7J227-A | If Needed | Auxiliary Pump Tube O-ring |
7T4Z-7Z302-A
Ford 7T4Z-7Z302-A - SEAL
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API | If Needed | Transmission Fluid Filter Seal |
| HL3Z-7Z490-E | If Needed | Channel Plate |
| L1MZ-7Z490-B | If Needed | Separator Plate (10R60) |
| L1MZ-7Z490-F | If Needed | Separator Plate (10R80) |
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-whole numbers, including less than 1.
If Needed indicates the part is not mandatory.
Service Procedure
1. Is the vehicle a 2020 Explorer/Aviator, equipped with a 10R60 transmission, built on or before 19-May-2020 and exhibiting a harsh 7-6 gear downshift?
(1). Yes – this article does not apply. Refer to other service articles for this condition.
(2). No – proceed to Step 2.
2. Are any transmission related DTCs present?
(1). Yes – determine the appropriate clutch(s) to be cycled related to DTCs present. Refer to Workshop Manual (WSM), Section 307-01.
(2). No – determine the appropriate clutch(s) to be cycled related to symptoms present. Refer to WSM, Section 307-01.
3. Record and clear all DTCs present before performing the PCM – Transmission Accelerated Main Control Break In routine.
CAUTION: Failure to use a frame engaging lift could damage the vehicle.
4. Prepare vehicle for PCM – Transmission Accelerated Main Control Break In routine by positioning on a frame-engaging lift with wheels off the ground to prevent vehicle movement.
5. Using the latest software level of the Ford Diagnosis and Repair System (FDRS), perform the PCM – Transmission Accelerated Main Control Break In routine 3 times on the appropriate clutch(s) determined to be cycled.
6. Perform the adaptive learning drive cycle. Refer to WSM, Section 307-01.
7. Does the vehicle still exhibit the condition after performing the PCM – Transmission Accelerated Main Control Break In routine and adaptive learning drive cycle?
(1). Yes – overhaul (clean and inspect) the main control valve body. Refer to WSM, Section 307-01.
(2). No – repair is complete.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.
2 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
22-2102
04 May 2022
NHTSA ID Number: 10201632
Manufacturer Communication Number: TSB 21-2316
Summary
This article supersedes TSB 21-2046 to update the Issue, Action and Service Procedure. Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6, P07F7, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. To correct the condition, follow the Service Procedure steps to perform the PCM – Transmission Accelerated Main Control Break In routine for the appropriate clutch(s) and/or overhaul main control valve body.
1 Associated Document
Manufacturer Communications
21-2316
20 September 2021
NHTSA ID Number: 10189869
Manufacturer Communication Number: TSB 21-2046
Summary
Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6, P07F7, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. Most vehicles will improve and no longer exhibit the condition after the first 8,000 km (5,000 mi) of driving. To correct the condition, follow the Service Procedure steps to perform the PCM – Transmission Accelerated Main Control Break In routine for the appropriate clutch(s) and/or overhaul main control valve body.
1 Associated Document
Manufacturer Communications
21-2046
30 March 2021
MC-10189869-0001.pdf 123.049KB
NHTSA ID Number: 10183420
Manufacturer Communication Number: TSB 20-2403
Summary
Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTCs) P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6, P07F7, P0751, P0756, P0761, P0766, P0771, P2707, P2700, P2701, P2702, P2703, P2704 and/or P2705 stored in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. Most vehicles will improve and no longer exhibit the condition after the first 8,000 km (5,000 mi) of driving. To correct the condition, follow the Service Procedure steps to perform the PCM – Transmission Accelerated Main Control Break In routine for the appropriate clutch(s) and/or replace the main control valve body.
1 Associated Document
Manufacturer Communications
20-2403
19 November 2020
MC-10183420-0001.pdf 121.777KB
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020 Explorer, Aviator 10R60 Transmission: Retrieve DTCs, Check Build Date And Perform The Transmission Accelerated Main Control Break-In Routine Repair Complete (Do Not Use With Any Other Labor Operations) 222102A 2.0 Hrs. 2020 Explorer, Aviator 10R60 Transmission: Retrieve DTCs, Check Build Date, Perform The Transmission Accelerated Main Control Break-In Routine And Overhaul The Main Control Valve Body (Do Not Use With Any Other Labor Operations) 222102B 5.8 Hrs. 2020 Explorer 10R80 Transmission: Retrieve DTCs, Check Build Date And Perform The Transmission Accelerated Main Control Break-In Routine Repair Complete (Do Not Use With Any Other Labor Operations) 222102C 2.0 Hrs. 2020 Explorer 10R80 Transmission: Retrieve DTCs, Check Build Date, Perform The Transmission Accelerated Main Control Break-In Routine And Overhaul The Main Control Valve Body (Do Not Use With Any Other Labor Operations) 222102D 5.8 Hrs. Repair/Claim Coding Causal Part: 7A100 Condition Code: 49
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