Safety Compliance Recall 20C19 – Intermittent Rearview Camera Operation – 2020 Ford & Lincoln

September 23, 2020 NHTSA CAMPAIGN NUMBER: 20V575000

Distorted or Inoperative Rearview Camera/FMVSS 111

Reduced rearward visibility can increase the risk of a crash.

 

NHTSA Campaign Number: 20V575

Manufacturer Ford Motor Company

Components VISIBILITY

Potential Number of Units Affected 620,246

 

Summary

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”

 

Remedy

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20C19.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


AFFECTED VEHICLES

NOTE: Only analog cameras are affected by this program.

Vehicle Model Year Assembly Plant Build Dates
Explorer 2020 Chicago November 16, 2019 through May 18, 2020
F-150 Dearborn October 26, 2019 through May 18, 2020
Kansas City November 2, 2019 through May 18, 2020
Mustang Flat Rock November 18, 2019 through May 26, 2020
Transit Kansas City October 28, 2019 through May 20, 2020
F-Super Duty Kentucky Truck November 3, 2019 through May 18, 2020
Ohio October 30, 2019 through May 18, 2020
Expedition Kentucky Truck October 30, 2019 through June 22, 2020
Escape Louisville November 5, 2019 through May 18, 2020
Corsair Louisville November 14, 2019 through May 18, 2020
Edge Oakville November 13, 2019 through May 26, 2020
Nautilus Oakville November 21, 2019 through May 26, 2020
Ranger Michigan December 9, 2019 through May 19, 2020

 

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS COMPLIANCE RECALL

In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to the camera may lead to intermittent rear view camera operation. A rear view camera that intermittently displays a blank or distorted image can reduce the driver’s view of what is behind the vehicle and does not conform to the requirements specified by the Federal Motor Vehicle Safety Standard (FMVSS) 111 – Rear Visibility.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to replace the rear view camera following the Attachment III Technical Information. This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: The stripped chassis rear view camera assembly is required to perform the repair but does not need to be installed on the vehicle.

NOTE: Truck tailgates are required to perform this service action.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters were mailed the week of November 9, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Part Number  Description Order Quantity Claim Quantity
JL3Z-19G490-C F-150 – Rear View Camera – Except Raptor

(Without PTBA and/or 360 Degree View Camera)  

1 1
JL3Z-19G490-L F-150 – Rear View Camera – Except Raptor

(With PTBA and/or 360 Degree View Camera)  

1 1
JL3Z-19G490-A F-150 – Rear View Camera – Raptor Only 1 1
LK4Z-19G490-B Transit – Rear View Camera 

(Without Co-Pilot 360 and/or Front Camera)

1 1
LK4Z-19G490-J Transit – Rear View Camera

(With Co-Pilot 360 and/or Front Camera Split View)

1 1
LL1Z-19G490-A Expedition – Rear View Camera

(Without PTBA and/or 360 Degree View Camera)

1 1
JL1Z-19G490-C Expedition – Rear View Camera

(With PTBA and/or 360 Degree View Camera)

1 1
FR3Z-19G490-A Mustang – Rear View Camera 1 1
LJ6Z-19G490-A Escape – Rear View Camera 1 1
K2GZ-19G490-D Edge – Rear View Camera 1 1
LB5Z-19G490-E Explorer – Rear View Camera 1 1
JC3Z-19G490-F F-Super Duty – Rear View Camera 1 1
K2GZ-19G490-B Nautilus – Rear View Camera 1 1
LJ7Z-19G490-A Corsair – Rear View Camera 1 1
JC3Z-19G490-E F-Super Duty, Transit, Ranger – Rear View Camera (Stripped Chassis Camera Kit) 1 1

 

SERVICE PROCEDURE

 

NOTE: Only analog cameras are affected by this program.

 

NOTE: Some cameras may have a rubber grommet or a spacer on them. If the replacement rear view
camera does not have the rubber grommet or spacer installed, transfer the original rear view
camera rubber grommet or spacer to the replacement camera before installation.

 

NOTE: If equipped, transfer the washer nozzle and tube assembly to the new camera. See Figure 1.

 

All Except Edge, Corsair and Stripped Chassis Vehicles (F-Super Duty, Ranger and Transit)

– For Edge vehicles proceed to Page 2.

– For Corsair vehicles proceed to Page 6.

– For stripped chassis vehicles with rear view camera – On Vehicle or In Hand, proceed to Page 9.

 

NOTE: The stripped chassis rear view camera assembly is required to perform the repair, but does not need to be installed on the vehicle.

 

NOTE: Truck tailgates are required to perform this repair.

 

1. Replace the Rear Parking Aid Camera. Please follow the Workshop Manual (WSM) procedures in Section 413-13.

 

Edge Vehicles Only

1. Remove the Reversing Lamps. Please follow the Workshop Manual (WSM) procedures in Section 417-01.

 

2. Remove the six (6) retainers holding the liftgate moulding to the liftgate panel. See Figure 2.

  • Torque to: 28 lb.in (3.2 Nm).

 

3. Disconnect the liftgate moulding washer hose and the electrical connector. See Figure 3.

 

4. Release the liftgate moulding wiring harness retainer by depressing the tabs and pushing the retainer rearward into the liftgate moulding. See Figure 4.

 

CAUTION: The clips that hold the liftgate moulding are secured tightly, to avoid damaging the liftgate moulding, an assistant is required when carrying out this step.

 

5. With an assistant on the opposite side, release the liftgate moulding clips and remove the liftgate moulding. Figure 5 shows the clip locations and is removed for clarity.

 

6. Remove the screws, separate the wiring guide and remove the rear parking aid camera bracket. See Figure 6.

 

7. Disconnect the electrical connector and remove and discard the rear parking aid camera. See Figure 7.

 

8. To install, reverse the removal procedure.

 

Vehicles equipped with rear only parking aid camera

9. Using a diagnostic scan tool, following the on screen instructions for the LIN New Module Initialization-BCM, configure the camera.

 

Vehicles equipped with front and rear parking aid cameras

10. Using a diagnostic scan tool, following the on screen instructions for the LIN New Module Initialization-IPMB, configure the IPMB.

 

Corsair Vehicles Only

1. Remove both Rear Lamp Assemblies. Please follow the Workshop Manual (WSM) procedures in Section 417-01. Within the procedure refer to the liftgate mounted rear lamp assemblies.

 

2. Remove the Liftgate Moulding. Please follow the WSM procedures in Section 501-08.

 

3. From the underside of the liftgate moulding, remove the four (4) closeout panel fastener covers. See Figure 8.

 

4. Remove the four (4) liftgate moulding closeout panel fasteners. See Figure 9.

  • Tighten to: 15 in.lbs (1.7 Nm).

 

5. Separate the liftgate moulding closeout panel (by lifting straight up) and rotate the panel upside. See Figures 10 and 13.

 

6. Remove the two (2) rear view camera bracket fasteners and the camera bracket. See Figure 11.

  • Tighten to: 10 in.lbs (1.1 Nm).

 

7. Disconnect the electrical connector (a) and remove and discard the rear parking aid camera (b). See Figure 12.

 

8. Install the new rear parking aid camera by reversing Step 7. See Figure 12.

 

9. Install the rear view camera bracket and the bracket fasteners by reversing Step 6. See Figure 11.

 

10. Align the tabs in the closeout panel with the alignment slots in the liftgate moulding. See Figure 13.

 

NOTE: Ensure that the wiring harness is routed in the factory position prior to reinstalling the closeout panel.

 

11. Install the four (4) closeout panel to liftgate moulding assembly fasteners. See Figure 9.

 

12. Install the four (4) closeout panel fastener covers. See Figure 8.

 

13. Install the Liftgate Moulding. Please follow the WSM procedures in Section 501-08.

 

14. Install both Rear Lamp Assemblies. Please follow the WSM procedures in Section 417-01.

 

15. Using a diagnostic scan tool, configure the rear parking aid camera.

 

Stripped Chassis Camera Kit – On Vehicle or In Hand (F-Super Duty, Ranger and Transit)

 

NOTE: For In Hand Camera kits, please follow Steps 3 through 5.

 

1. Disconnect the cameras’ electrical connector. See Figure 14.

 

2. Make note of the fastener location on the camera bracket and remove the two (2) short camera to bracket fasteners (one on each side) and remove the camera assembly from the bracket. See Figure 15.

 

3. Remove the two (2) long screws from the back side of the camera housing and seperate the housing halves. See Figure 16.

 

4. Paying close attention to the camera’s orientation inside the housing, remove the original camera and install the replacement camera. See Figure 17.

 

5. Attach the camera housing halves and install the two (2) long screws. See Figure 16.

  • Tighten the screws to: 0.8 Nm (7.08 lb-in).

 

6. Position the camera and housing assembly into the mounting bracket. Rotate the camera until it aligns with the original alignment slots (noted before removal). Install a short screw on both sides to secure the camera in this position on the mounting bracket. See Figure 15.

  • Tighten the screws to: 0.7 Nm (6.19 lb-in).

 

7. Connect the cameras’ electrical connector. See Figure 14.

 


 

 


FORD MOTOR COMPANY ISSUES ONE SAFETY COMPLIANCE RECALL AND TWO SAFETY RECALLS IN NORTH AMERICA

SEP 30, 2020 | DEARBORN, MICH.

DEARBORN, Mich., Sept. 30, 2020 – Ford Motor Company is issuing one safety compliance recall and two safety recalls in North America.

Safety compliance recall for multiple 2020 model year vehicles for intermittent rearview camera operation
Affected vehicles have insufficient electrical conductivity within the printed circuit board internal to the camera. A rearview camera that intermittently displays a blank or distorted image would not comply with Federal Motor Vehicle Safety Standards and requires corrective action by the manufacturer.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects 620,246 vehicles in the U.S. and federal territories, 76,566 in Canada and 4,302 in Mexico.

Affected 2020 vehicles include:

  • Ford Explorer vehicles built at Chicago Assembly Plant from Nov. 16, 2019, to May 18, 2020
  • Ford F-150 vehicles built at Dearborn Assembly Plant from Oct. 26, 2019, to May 18, 2020, and Kansas City Assembly Plant from Nov. 2, 2019, to May 18, 2020
  • Ford Mustang vehicles built at Flat Rock Assembly Plant from Nov. 18, 2019, to May 26, 2020
  • Ford Transit vehicles built at Kansas City Assembly Plant from Oct. 28, 2019, to May 20, 2020.
  • Ford Super Duty vehicles built at Kentucky Truck Plant from Nov. 3, 2019, to May 18, 2020, and Ohio Assembly Plant from Oct. 30, 2019, to May 18, 2020
  • Ford Expedition vehicles built at Kentucky Truck Plant from Oct. 30, 2019, to June 22, 2020
  • Ford Escape vehicles built at Louisville Assembly Plant from Nov. 5, 2019, to May 18, 2020 and Lincoln Corsair vehicles built there from Nov. 14, 2019, to May 18, 2020
  • Ford Ranger vehicles built at Michigan Assembly Plant from Dec. 9, 2019, to May 19, 2020
  • Ford Edge vehicles built at Oakville Assembly Plant from Nov. 13, 2019, to May 26, 2020, and Lincoln MKX and Nautilus vehicles built there from Nov. 21, 2019, to May 26, 2020

Dealers will replace the rearview camera. Official notification to dealers and customers will begin Nov. 7. The Ford reference number for this recall is 20C19.

 

Safety recall for select 2020 Ford Mustang vehicles

Affected vehicles are equipped with a brake pedal bracket that could fracture during sudden stopping. During a sudden stop, the driver may experience a loss of primary braking capability that could increase the risk of an accident.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects 38,005 vehicles in the U.S. and federal territories, 2,251 in Canada and 322 in Mexico. Affected vehicles were built at Flat Rock Assembly Plant from March 4, 2019, to Aug. 13, 2020.

Dealers will replace the brake pedal bracket assembly. The Ford reference number for this recall is 20S52.

 

Safety recall for select 2019 Ford F-Series Super Duty vehicles
Affected F-250 and F-350 vehicles are equipped with front axles that may contain a wheel end yoke that was not properly welded to the axle tube end. An improperly welded attachment may cause steering effects that could impact vehicle control. This may include pulling to the right or left, misalignment of the steering wheel or change in steering sensitivity that could affect the response of the vehicle to driver input during a hard-braking event, increasing risk of a crash.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects 9,628 vehicles in the U.S. and federal territories and 961 in Canada. Affected vehicles were built at Kentucky Truck Plant from Aug. 24 to Oct. 16, 2019.

Dealers will replace the axle assembly if the weld is found to be inaccurately located. The Ford reference number for this recall is 20S56.

 


14 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EDGE 2020
FORD ESCAPE 2020
FORD EXPEDITION 2020
FORD EXPLORER 2020
FORD F-150 2020
FORD F-250 SD 2020
FORD F-350 SD 2020
FORD F-450 SD 2020
FORD F-550 SD 2020
FORD MUSTANG 2020
FORD RANGER 2020
FORD TRANSIT 2020
LINCOLN CORSAIR 2020
LINCOLN NAUTILUS 2020

 


12 Associated Documents

Owner Notification Letter(Part 577)

RCONL-20V575-7403.pdf 52.233KB

RCONL-20V575-7403

 


Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 20C19 – Supplement #1 Certain 2020 Model Year Multiple Vehicle Lines Rear View Camera Improper Function

RCMN-20V575-6321.pdf 2008.087KB

RCMN-20V575-6321

 


20S52 20S56 Media Correspondence

RMISC-20V575-7963.pdf 307.883KB

RMISC-20V575-7963

 


Recall Quarterly Report #3, 2021-2

RCLQRT-20V575-1631.PDF 211.346KB

RCLQRT-20V575-1631

 


Interim Owner Notification Letter(Part 577)

RIONL-20V575-7688.pdf 44.191KB

RIONL-20V575-7688

 


Owner Notification Letter(Part 577)

RCONL-20V575-1430.pdf 51.407KB

RCONL-20V575-1430

 


Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 20C19 Certain 2020 Model Year Multiple Vehicle Lines Rear View Camera Improper Function

RCMN-20V575-4518.pdf 1962.076KB

RCMN-20V575-4518

 


Recall Acknowledgement

RCAK-20V575-3157.pdf 244.416KB

RCAK-20V575-3157

 


Noncompliance Notice 573 Report

RCLRPT-20V575-6708.PDF 225.579KB

RCLRPT-20V575-6708

 


Recall Quarterly Report #2, 2021-1

RCLQRT-20V575-9609.PDF 211.254KB

RCLQRT-20V575-9609

 


Recall Quarterly Report #1, 2020-4

RCLQRT-20V575-5129.PDF 211.151KB

RCLQRT-20V575-5129

 


Recall Quarterly Report #4, 2021-3

RCLQRT-20V575-4944.PDF 211.456KB

RCLQRT-20V575-4944

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V575&docType=RCL

 


 

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  • 【Durable Metal Housing,Remarkable Waterproof IP69】PixelMan reversing camera for license plate adopts a sturdy metal housing,and Nano sealant infusion, our rear camera can be even immersed into water for one year without worrying about, this is unmatched by backup camera with plastic housing, because the plastic will age more speedy due to thermal expansion and contraction.
  • 【Effortless Installation】PixelMan reverse backup camera comes with 2 brackets supporting 2 installation options. The license plate bracket can realize the hidden installation. The cable of our car rear view camera has mini size 4 Pin connector, it is easier to pass through the vehicle body compared to the bigger RCA connector. Our power cord uses very thick copper core wire, it is easier to connect. Installation tools and accessories are included in the package.
  • 【Three Years After-sales Support】Each of our license plate backup cameras has been tested, any question after receiving this rear view camera, contact our Customer Care according to your user manual, and we will respond fast. 30 days refund and 36 months replacement, we never let you has any loss, please order it with confidence!

Last update on 2023-05-18 / Affiliate links / Images from Amazon Product Advertising API

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