September 23, 2020 NHTSA CAMPAIGN NUMBER: 20V575000
Distorted or Inoperative Rearview Camera/FMVSS 111
Reduced rearward visibility can increase the risk of a crash.
NHTSA Campaign Number: 20V575
Manufacturer Ford Motor Company
Components VISIBILITY
Potential Number of Units Affected 620,246
Summary
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”
Remedy
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20C19.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
AFFECTED VEHICLES
NOTE: Only analog cameras are affected by this program.
Vehicle | Model Year | Assembly Plant | Build Dates |
Explorer | 2020 | Chicago | November 16, 2019 through May 18, 2020 |
F-150 | Dearborn | October 26, 2019 through May 18, 2020 | |
Kansas City | November 2, 2019 through May 18, 2020 | ||
Mustang | Flat Rock | November 18, 2019 through May 26, 2020 | |
Transit | Kansas City | October 28, 2019 through May 20, 2020 | |
F-Super Duty | Kentucky Truck | November 3, 2019 through May 18, 2020 | |
Ohio | October 30, 2019 through May 18, 2020 | ||
Expedition | Kentucky Truck | October 30, 2019 through June 22, 2020 | |
Escape | Louisville | November 5, 2019 through May 18, 2020 | |
Corsair | Louisville | November 14, 2019 through May 18, 2020 | |
Edge | Oakville | November 13, 2019 through May 26, 2020 | |
Nautilus | Oakville | November 21, 2019 through May 26, 2020 | |
Ranger | Michigan | December 9, 2019 through May 19, 2020 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS COMPLIANCE RECALL
In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to the camera may lead to intermittent rear view camera operation. A rear view camera that intermittently displays a blank or distorted image can reduce the driver’s view of what is behind the vehicle and does not conform to the requirements specified by the Federal Motor Vehicle Safety Standard (FMVSS) 111 – Rear Visibility.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to replace the rear view camera following the Attachment III Technical Information. This service must be performed on all affected vehicles at no charge to the vehicle owner.
NOTE: The stripped chassis rear view camera assembly is required to perform the repair but does not need to be installed on the vehicle.
NOTE: Truck tailgates are required to perform this service action.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters were mailed the week of November 9, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PARTS REQUIREMENTS / ORDERING INFORMATION
Part Number | Description | Order Quantity | Claim Quantity |
JL3Z-19G490-C | F-150 – Rear View Camera – Except Raptor
(Without PTBA and/or 360 Degree View Camera) |
1 | 1 |
JL3Z-19G490-L | F-150 – Rear View Camera – Except Raptor
(With PTBA and/or 360 Degree View Camera) |
1 | 1 |
JL3Z-19G490-A | F-150 – Rear View Camera – Raptor Only | 1 | 1 |
LK4Z-19G490-B | Transit – Rear View Camera
(Without Co-Pilot 360 and/or Front Camera) |
1 | 1 |
LK4Z-19G490-J | Transit – Rear View Camera
(With Co-Pilot 360 and/or Front Camera Split View) |
1 | 1 |
LL1Z-19G490-A | Expedition – Rear View Camera
(Without PTBA and/or 360 Degree View Camera) |
1 | 1 |
JL1Z-19G490-C | Expedition – Rear View Camera (With PTBA and/or 360 Degree View Camera) |
1 | 1 |
FR3Z-19G490-A | Mustang – Rear View Camera | 1 | 1 |
LJ6Z-19G490-A | Escape – Rear View Camera | 1 | 1 |
K2GZ-19G490-D | Edge – Rear View Camera | 1 | 1 |
LB5Z-19G490-E | Explorer – Rear View Camera | 1 | 1 |
JC3Z-19G490-F | F-Super Duty – Rear View Camera | 1 | 1 |
K2GZ-19G490-B | Nautilus – Rear View Camera | 1 | 1 |
LJ7Z-19G490-A | Corsair – Rear View Camera | 1 | 1 |
JC3Z-19G490-E | F-Super Duty, Transit, Ranger – Rear View Camera (Stripped Chassis Camera Kit) | 1 | 1 |
SERVICE PROCEDURE
NOTE: Only analog cameras are affected by this program.
NOTE: Some cameras may have a rubber grommet or a spacer on them. If the replacement rear view
camera does not have the rubber grommet or spacer installed, transfer the original rear view
camera rubber grommet or spacer to the replacement camera before installation.
NOTE: If equipped, transfer the washer nozzle and tube assembly to the new camera. See Figure 1.
All Except Edge, Corsair and Stripped Chassis Vehicles (F-Super Duty, Ranger and Transit)
– For Edge vehicles proceed to Page 2.
– For Corsair vehicles proceed to Page 6.
– For stripped chassis vehicles with rear view camera – On Vehicle or In Hand, proceed to Page 9.
NOTE: The stripped chassis rear view camera assembly is required to perform the repair, but does not need to be installed on the vehicle.
NOTE: Truck tailgates are required to perform this repair.
1. Replace the Rear Parking Aid Camera. Please follow the Workshop Manual (WSM) procedures in Section 413-13.
Edge Vehicles Only
1. Remove the Reversing Lamps. Please follow the Workshop Manual (WSM) procedures in Section 417-01.
2. Remove the six (6) retainers holding the liftgate moulding to the liftgate panel. See Figure 2.
- Torque to: 28 lb.in (3.2 Nm).
3. Disconnect the liftgate moulding washer hose and the electrical connector. See Figure 3.
4. Release the liftgate moulding wiring harness retainer by depressing the tabs and pushing the retainer rearward into the liftgate moulding. See Figure 4.
CAUTION: The clips that hold the liftgate moulding are secured tightly, to avoid damaging the liftgate moulding, an assistant is required when carrying out this step.
5. With an assistant on the opposite side, release the liftgate moulding clips and remove the liftgate moulding. Figure 5 shows the clip locations and is removed for clarity.
6. Remove the screws, separate the wiring guide and remove the rear parking aid camera bracket. See Figure 6.
7. Disconnect the electrical connector and remove and discard the rear parking aid camera. See Figure 7.
8. To install, reverse the removal procedure.
Vehicles equipped with rear only parking aid camera
9. Using a diagnostic scan tool, following the on screen instructions for the LIN New Module Initialization-BCM, configure the camera.
Vehicles equipped with front and rear parking aid cameras
10. Using a diagnostic scan tool, following the on screen instructions for the LIN New Module Initialization-IPMB, configure the IPMB.
Corsair Vehicles Only
1. Remove both Rear Lamp Assemblies. Please follow the Workshop Manual (WSM) procedures in Section 417-01. Within the procedure refer to the liftgate mounted rear lamp assemblies.
2. Remove the Liftgate Moulding. Please follow the WSM procedures in Section 501-08.
3. From the underside of the liftgate moulding, remove the four (4) closeout panel fastener covers. See Figure 8.
4. Remove the four (4) liftgate moulding closeout panel fasteners. See Figure 9.
- Tighten to: 15 in.lbs (1.7 Nm).
5. Separate the liftgate moulding closeout panel (by lifting straight up) and rotate the panel upside. See Figures 10 and 13.
6. Remove the two (2) rear view camera bracket fasteners and the camera bracket. See Figure 11.
- Tighten to: 10 in.lbs (1.1 Nm).
7. Disconnect the electrical connector (a) and remove and discard the rear parking aid camera (b). See Figure 12.
8. Install the new rear parking aid camera by reversing Step 7. See Figure 12.
9. Install the rear view camera bracket and the bracket fasteners by reversing Step 6. See Figure 11.
10. Align the tabs in the closeout panel with the alignment slots in the liftgate moulding. See Figure 13.
NOTE: Ensure that the wiring harness is routed in the factory position prior to reinstalling the closeout panel.
11. Install the four (4) closeout panel to liftgate moulding assembly fasteners. See Figure 9.
12. Install the four (4) closeout panel fastener covers. See Figure 8.
13. Install the Liftgate Moulding. Please follow the WSM procedures in Section 501-08.
14. Install both Rear Lamp Assemblies. Please follow the WSM procedures in Section 417-01.
15. Using a diagnostic scan tool, configure the rear parking aid camera.
Stripped Chassis Camera Kit – On Vehicle or In Hand (F-Super Duty, Ranger and Transit)
NOTE: For In Hand Camera kits, please follow Steps 3 through 5.
1. Disconnect the cameras’ electrical connector. See Figure 14.
2. Make note of the fastener location on the camera bracket and remove the two (2) short camera to bracket fasteners (one on each side) and remove the camera assembly from the bracket. See Figure 15.
3. Remove the two (2) long screws from the back side of the camera housing and seperate the housing halves. See Figure 16.
4. Paying close attention to the camera’s orientation inside the housing, remove the original camera and install the replacement camera. See Figure 17.
5. Attach the camera housing halves and install the two (2) long screws. See Figure 16.
- Tighten the screws to: 0.8 Nm (7.08 lb-in).
6. Position the camera and housing assembly into the mounting bracket. Rotate the camera until it aligns with the original alignment slots (noted before removal). Install a short screw on both sides to secure the camera in this position on the mounting bracket. See Figure 15.
- Tighten the screws to: 0.7 Nm (6.19 lb-in).
7. Connect the cameras’ electrical connector. See Figure 14.
SEOCONTENT-START
November 2020
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
* * * IMPORTANT SAFETY RECALL * * *
Compliance Recall Notice 20C19 / NHTSA Recall 20V-575
2020 Escape
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to
Federal Motor Vehicle Safety Standard (FMVSS) number 111 – Rear Visibility.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue? On your vehicle, the rear view camera could intermittently display a blank or
distorted image.
What is the risk? A rear view camera that intermittently displays a blank or distorted image
may reduce the driver’s view of what is behind the vehicle, increasing the risk
of a crash.
What will Ford and
your dealer do?
Ford Motor Company is working closely with its suppliers to produce parts for
this repair. When parts become available, Ford Motor Company will notify
you via mail to schedule a service appointment with your dealer for repairs to
be completed free of charge (parts and labor). Parts are currently anticipated
to be available by the end of December 2020.
What should you do? When parts are available, Ford Motor Company will send a letter to inform
you that parts are available and to contact your dealer to schedule a repair.
Ford has not issued instructions to stop driving your vehicle under this
compliance recall. When parts are available, you should contact your dealer
for an appointment to have your vehicle remedied as soon as practicable.
You can continue to safely drive your vehicle.
If you do not already have a servicing dealer, you can access
www.owner.ford.com for dealer addresses, maps, and driving instructions.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
COVID-19
(CORONAVIRUS)
Ford dealerships have implemented enhanced protocols to ensure both your
safety and the safety of dealership employees. This includes specific
procedures for cleaning and disinfecting customer vehicles before and after
each vehicle is serviced. In most places, vehicle service has been deemed a
critical service. Please contact your local dealer to confirm current service
hours. For more information on how Ford and your local dealer are working
hard to keep you on the road during these challenging times, please visit
www.owner.ford.com.
Thank you for your attention to this important matter.
Ford Customer Service Division
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de cumplimiento 20C19 / Campaña 20V-575 de la NHTSA
2020 Escape
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los
EE. UU.
Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple
con la norma federal de seguridad para vehículos de motor (FMVSS) número 111: Visibilidad trasera.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
La cámara trasera de su vehículo podría, de forma intermitente, aparecer en
blanco o mostrar una imagen distorsionada.
¿Qué riesgo existe? Cuando una cámara trasera, de forma intermitente, aparece en blanco o
muestra una imagen distorsionada, la vista que tiene el conductor de lo que
hay detrás del vehículo podría verse reducida, lo cual aumenta el riesgo de
sufrir un choque.
¿Qué medidas
adoptarán Ford y su
distribuidor?
Ford Motor Company colabora estrechamente con sus proveedores para
fabricar las piezas para esta reparación. Cuando estas estén disponibles,
Ford Motor Company le avisará mediante correo para programar una cita de
servicio con su distribuidor y así realizar las reparaciones sin costo alguno
(piezas y mano de obra). Se prevé que las piezas estarán disponibles a fines
de diciembre de 2020.
¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una
carta para informarle la disponibilidad de estas y solicitarle que se comunique
con su distribuidor a fin de programar la reparación.
Para esta campaña de conformidad, Ford no ha emitido instrucciones de dejar
de manejar el vehículo. Cuando las piezas se encuentren disponibles, deberá
ponerse en contacto con su distribuidor a fin de programar una cita para
solucionar este problema lo más pronto posible. Puede continuar manejando
su vehículo con seguridad.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a
www.owner.ford.com para conocer las direcciones de los distribuidores, ver
mapas y obtener las instrucciones para llegar.
Tenga presente que: la ley federal exige que los arrendadores de
vehículos que reciban este aviso de campaña envíen una copia del
mismo al arrendatario en un plazo de diez días.
COVID-19
(CORONAVIRUS)
Los distribuidores Ford han implementado protocolos mejorados con el fin de
asegurar tanto su seguridad como la de los empleados de los diferentes
distribuidores. Esto incluye procedimientos específicos de limpieza y
desinfección antes y después de realizar servicio en cada uno de los
vehículos de nuestros clientes. En la mayoría de los lugares, la atención de
vehículos se ha considerado un servicio esencial. Póngase en contacto con
su distribuidor local para confirmar las horas de servicio actuales. Para
obtener más información sobre cómo Ford y su distribuidor local están
trabajando arduamente para mantenerlo en las calles durante estos tiempos
difíciles, visite www.owner.ford.com.
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
Noviembre de 2020
Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121
********************************************************************************************************
February 2021
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
* * * IMPORTANT SAFETY RECALL * * *
Compliance Recall Notice 20C19 / NHTSA Recall 20V575
2020 Escape
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to
Federal Motor Vehicle Safety Standard (FMVSS) number 111 – Rear Visibility.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue? On your vehicle, the rear view camera could intermittently display a blank or
distorted image.
What is the risk? A rear view camera that intermittently displays a blank or distorted image
may reduce the driver’s view of what is behind the vehicle, increasing the risk
of a crash.
What will Ford and
your dealer do?
Parts are now available to repair your vehicle. Ford Motor Company has
authorized your dealer to replace the rear view camera free of charge (parts
and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall
20C19. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this
compliance recall. You should contact your dealer for an appointment to
have your vehicle remedied as soon as practicable. You can continue to
safely drive your vehicle.
If you do not already have a servicing dealer, you can access
owner.ford.com for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this compliance recall completed on
your vehicle. The vehicle owner is responsible for making arrangements to
have the work completed. Ford Motor Company can deny coverage for any
vehicle damage that may result from the failure to have this recall performed
on a timely basis. Therefore, please have this recall performed as soon as
possible.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
What should you do?
(Continued)
NOTE: You can receive information about Recalls and Customer Satisfaction
Programs through our FordPass App. The app can be downloaded through
the App Store or Google Play. In addition there are other features such as
reserving and paying for parking in certain locations and controlling certain
functions on your vehicle (lock or unlock doors, remote start) if it is equipped
to allow control.
COVID-19
(CORONAVIRUS)
Ford dealerships have implemented enhanced protocols to ensure both your
safety and the safety of dealership employees. This includes specific
procedures for cleaning and disinfecting customer vehicles before and after
each vehicle is serviced. In most places, vehicle service has been deemed a
critical service. Please contact your local dealer to confirm current service
hours. For more information on how Ford and your local dealer are working
hard to keep you on the road during these challenging times, please visit
owner.ford.com.
What if you no longer
own this vehicle?
If you no longer own this vehicle, and have an address for the current owner,
please forward this letter to the new owner.
You received this notice because government regulations require that
notification be sent to the last known owner of record. Our records are based
primarily on state registration and title data, which indicate that you are the
current owner.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our
Ford Customer Relationship Center at 1-866-436-7332 and one of our
representatives will be happy to assist you. If you wish to contact us through
the Internet, our address is: owner.ford.com.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are
available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our
Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3,
and one of our representatives will be happy to assist you. If you wish to
contact us through the Internet, our address is: fleet.ford.com.
Representatives are available Monday through Friday: 8:00AM – 8:00PM
(Eastern Time).
MOTORHOME OWNERS: If you have questions or concerns, please contact
our Motorhome Customer Assistance Center toll free at 1-866-906-9811.
Representatives are available 24 hours a day.
If you are still having difficulty getting your vehicle repaired in a reasonable
time or without charge, you may write the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to safercar.gov. Reference NHTSA Safety
Recall 20V575.
Thank you for your attention to this important matter.
Ford Customer Service Division
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de cumplimiento 20C19 / Campaña 20V575 de la NHTSA
2020 Escape
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los
EE. UU.
Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple
con la norma federal de seguridad para vehículos de motor (FMVSS) número 111: Visibilidad trasera.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
La cámara trasera de su vehículo podría, de forma intermitente, aparecer en
blanco o mostrar una imagen distorsionada.
¿Qué riesgo existe? Cuando una cámara trasera, de forma intermitente, aparece en blanco o
muestra una imagen distorsionada, la vista que tiene el conductor de lo que
hay detrás del vehículo podría verse reducida, lo cual aumenta el riesgo de
sufrir un choque.
¿Qué medidas
adoptarán Ford y su
distribuidor?
En este momento las piezas para reparar su vehículo se encuentran
disponibles. Ford Motor Company ha autorizado a su distribuidor a
reemplazar la cámara trasera sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo
tomará?
El tiempo necesario para esta reparación será de menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que
su distribuidor tarde un poco más.
¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para
llevar a cabo la campaña 20C19. Proporcione el VIN a su distribuidor, el cual
está impreso debajo de sus datos al comienzo de esta carta.
Para esta campaña de conformidad, Ford no ha emitido instrucciones de
dejar de manejar el vehículo. Deberá ponerse en contacto con su distribuidor
a fin de programar una cita para solucionar este problema lo más pronto
posible. Puede continuar manejando su vehículo con seguridad.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a
owner.ford.com para conocer las direcciones de los distribuidores, ver
mapas y obtener las instrucciones para llegar.
Ford Motor Company le recomienda realizar esta campaña de cumplimiento
en su vehículo. El propietario del vehículo es responsable de realizar los
arreglos necesarios para llevar a cabo el trabajo. Ford Motor Company
puede negar la cobertura en caso de que el vehículo hubiese sufrido daños
por no haber realizado la campaña de manera oportuna. Por lo tanto, le
solicitamos que realice esta campaña lo antes posible.
Tenga presente que: la ley federal exige que los arrendadores de
vehículos que reciban este aviso de campaña envíen una copia del
mismo al arrendatario en un plazo de diez días.
Febrero de 2021
Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121
¿Qué debe hacer?
(continuación)
NOTA: puede recibir información sobre las campañas y los programas de
satisfacción del cliente a través de la aplicación FordPass. La aplicación se
puede descargar a través de App Store o Google Play. Adicionalmente,
existen otras funciones, como reserva y pago de estacionamientos en ciertos
lugares, además de control de ciertas funciones en el vehículo (bloqueo y
desbloqueo de puertas, arranque remoto) si así está equipado para permitir
el control.
COVID-19
(CORONAVIRUS)
Los distribuidores Ford han implementado protocolos mejorados con el fin de
asegurar tanto su seguridad como la de los empleados de los diferentes
distribuidores. Esto incluye procedimientos específicos de limpieza y
desinfección antes y después de realizar servicio en cada uno de los
vehículos de nuestros clientes. En la mayoría de los lugares, la atención de
vehículos se ha considerado un servicio esencial. Póngase en contacto con
su distribuidor local para confirmar las horas de servicio actuales. Para
obtener más información sobre cómo Ford y su distribuidor local están
trabajando arduamente para mantenerlo en las calles durante estos tiempos
difíciles, visite owner.ford.com.
¿Qué pasa si usted
ya no es el
propietario del
vehículo?
Si usted ya no es el propietario del vehículo y tiene la dirección del
propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el
envío de notificaciones al propietario conocido más reciente del registro.
Nuestros registros se basan principalmente en datos estatales y de
propiedad, que indican que usted es el propietario actual del vehículo.
¿Podemos hacer
algo más por usted?
Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno,
comuníquese con el Gerente de Servicio de su distribuidor para solicitar
ayuda.
PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese
con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y
uno de nuestros representantes con gusto lo atenderá. Si desea
comunicarse con nosotros a través de Internet, nuestra dirección es:
owner.ford.com.
Las personas con problemas de audición pueden llamar al 1-800-232-5952
(TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a
8:00 p.m. (hora del este).
PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese
con nuestro Centro de Información a Clientes de flotas al
1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con
gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet,
nuestra dirección es: fleet.ford.com.
Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m.
(hora del este).
PROPIETARIOS DE CASAS RODANTES: si tiene dudas o preguntas,
comuníquese con nuestro Centro de Asistencia a Clientes de Casas
Rodantes sin cargo al 1-866-906-9811. Los representantes se encuentran
disponibles las 24 horas del día.
Si continúa con dificultades para reparar su vehículo en un tiempo razonable
o sin cargo, le sugerimos que escriba al Administrador, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-800-424-9153) o visite safercar.gov. Referencia:
Campaña de seguridad 20V575 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
***************************************************************************************
November 2020
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
* * * IMPORTANT SAFETY RECALL * * *
Compliance Recall Notice 20C19 / NHTSA Recall 20V-575
2020 F-350 Ford Truck
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to
Federal Motor Vehicle Safety Standard (FMVSS) number 111 – Rear Visibility.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue? On your vehicle, the rear view camera could intermittently display a blank or
distorted image.
What is the risk? A rear view camera that intermittently displays a blank or distorted image
may reduce the driver’s view of what is behind the vehicle, increasing the
risk of a crash.
What will Ford and
your dealer do?
Ford Motor Company has authorized your dealer to replace the rear view
camera free of charge (parts and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall
20C19. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.
Note: For the stripped chassis vehicles, rear view camera assembly is
required to perform the repair but does not need to be installed on the
vehicle.
Ford has not issued instructions to stop driving your vehicle under this
compliance recall. You should contact your dealer for an appointment to
have your vehicle remedied as soon as practicable. You can continue to
safely drive your vehicle.
If you do not already have a servicing dealer, you can access
www.owner.ford.com for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this compliance recall completed on
your vehicle. The vehicle owner is responsible for making arrangements to
have the work completed. Ford Motor Company can deny coverage for any
vehicle damage that may result from the failure to have this recall performed
on a timely basis. Therefore, please have this recall performed as soon as
possible.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
What should you do?
(continued)
NOTE: You can receive information about Recalls and Customer
Satisfaction Programs through our FordPass App. The app can be
downloaded through the App Store or Google Play. In addition there are
other features such as reserving and paying for parking in certain locations
and controlling certain functions on your vehicle (lock or unlock doors,
remote start) if it is equipped to allow control.
COVID-19
(CORONAVIRUS)
Ford dealerships have implemented enhanced protocols to ensure both your
safety and the safety of dealership employees. This includes specific
procedures for cleaning and disinfecting customer vehicles before and after
each vehicle is serviced. In most places, vehicle service has been deemed a
critical service. Please contact your local dealer to confirm current service
hours. For more information on how Ford and your local dealer are working
hard to keep you on the road during these challenging times, please visit
www.owner.ford.com.
What if you no longer
own this vehicle?
If you no longer own this vehicle, and have an address for the current owner,
please forward this letter to the new owner.
You received this notice because government regulations require that
notification be sent to the last known owner of record. Our records are based
primarily on state registration and title data, which indicate that you are the
current owner.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our
Ford Customer Relationship Center at 1-866-436-7332 and one of our
representatives will be happy to assist you. If you wish to contact us through
the Internet, our address is: www.owner.ford.com.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are
available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our
Fleet Customer Information Center at 1-800-34-FLEET, choose Option
#3, and one of our representatives will be happy to assist you. If you wish to
contact us through the Internet, our address is: www.fleet.ford.com.
Representatives are available Monday through Friday: 8:00AM – 8:00PM
(Eastern Time).
If you are still having difficulty getting your vehicle repaired in a reasonable
time or without charge, you may write the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA
Safety Recall 20V-575.
Thank you for your attention to this important matter.
Ford Customer Service Division
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de cumplimiento 20C19 / Campaña 20V-575 de la NHTSA
2020 F-350 Ford Truck
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los
EE. UU.
Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple
con la norma federal de seguridad para vehículos de motor (FMVSS) número 111: Visibilidad trasera.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
La cámara trasera de su vehículo podría, de forma intermitente, aparecer en
blanco o mostrar una imagen distorsionada.
¿Qué riesgo existe? Cuando una cámara trasera, de forma intermitente, aparece en blanco o
muestra una imagen distorsionada, la vista que tiene el conductor de lo que
hay detrás del vehículo podría verse reducida, lo cual aumenta el riesgo de
sufrir un choque.
¿Qué medidas
adoptarán Ford y su
distribuidor?
Ford Motor Company ha autorizado a su distribuidor a reemplazar la cámara
trasera sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo
tomará?
El tiempo necesario para esta reparación será de menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que
su distribuidor tarde un poco más.
¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para
llevar a cabo la campaña 20C19. Proporcione el VIN a su distribuidor, el cual
está impreso debajo de sus datos al comienzo de esta carta.
Nota: En el caso de vehículos de chasis desnudo, el ensamble de la cámara
trasera se requiere para efectuar la reparación, pero no es necesario que esté
instalada en el vehículo.
Para esta campaña de conformidad, Ford no ha emitido instrucciones de dejar
de manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin
de programar una cita para solucionar este problema lo más pronto posible.
Puede continuar manejando su vehículo con seguridad.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a
www.owner.ford.com para conocer las direcciones de los distribuidores, ver
mapas y obtener las instrucciones para llegar.
Ford Motor Company le recomienda realizar esta campaña de cumplimiento
en su vehículo. El propietario del vehículo es responsable de realizar los
arreglos necesarios para llevar a cabo el trabajo. Ford Motor Company puede
negar la cobertura en caso de que el vehículo hubiese sufrido daños por no
haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos
que realice esta campaña lo antes posible.
Tenga presente que: la ley federal exige que los arrendadores de
vehículos que reciban este aviso de campaña envíen una copia del
mismo al arrendatario en un plazo de diez días.
Noviembre de 2020
Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121
¿Qué debe hacer?
(continuación)
NOTA: puede recibir información sobre las campañas y los programas de
satisfacción del cliente a través de la aplicación FordPass. La aplicación se
puede descargar a través de App Store o Google Play. Adicionalmente,
existen otras funciones, como reserva y pago de estacionamientos en ciertos
lugares, además de control de ciertas funciones en el vehículo (bloqueo y
desbloqueo de puertas, arranque remoto) si así está equipado para permitir el
control.
COVID-19
(CORONAVIRUS)
Los distribuidores Ford han implementado protocolos mejorados con el fin de
asegurar tanto su seguridad como la de los empleados de los diferentes
distribuidores. Esto incluye procedimientos específicos de limpieza y
desinfección antes y después de realizar servicio en cada uno de los
vehículos de nuestros clientes. En la mayoría de los lugares, la atención de
vehículos se ha considerado un servicio esencial. Póngase en contacto con
su distribuidor local para confirmar las horas de servicio actuales. Para
obtener más información sobre cómo Ford y su distribuidor local están
trabajando arduamente para mantenerlo en las calles durante estos tiempos
difíciles, visite www.owner.ford.com.
¿Qué pasa si usted
ya no es el
propietario del
vehículo?
Si usted ya no es el propietario del vehículo y tiene la dirección del propietario
actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío
de notificaciones al propietario conocido más reciente del registro. Nuestros
registros se basan principalmente en datos estatales y de propiedad, que
indican que usted es el propietario actual del vehículo.
¿Podemos hacer
algo más por usted?
Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno,
comuníquese con el Gerente de Servicio de su distribuidor para solicitar
ayuda.
PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con
nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de
nuestros representantes con gusto lo atenderá. Si desea comunicarse con
nosotros a través de Internet, nuestra dirección es: www.owner.ford.com.
Las personas con problemas de audición pueden llamar al 1-800-232-5952
(TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a
8:00 p.m. (hora del este).
PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con
nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET,
elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá.
Si desea comunicarse con nosotros a través de Internet, nuestra dirección es:
www.fleet.ford.com.
Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m.
(hora del este).
Si continúa con dificultades para reparar su vehículo en un tiempo razonable
o sin cargo, le sugerimos que escriba al Administrador, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov.
Referencia: campaña de seguridad 20V-575 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
*************************************************************************
Copyright 2021 Ford Motor Company
David J. Johnson Ford Motor Company
Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
January 29, 2021
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C19 – Supplement #1
Certain 2020 Model Year Multiple Vehicle Lines
Rear View Camera Improper Function
REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C19
Dated November 6, 2020
New! REASON FOR THIS SUPPLEMENT
Parts Requirements / Ordering Information: Updated to include the rear view camera part numbers
for vehicles with multiple camera options. All parts are now available for open ordering.
AFFECTED VEHICLES
NOTE: Only analog cameras are affected by this program.
Vehicle Model Year Assembly Plant Build Dates
Explorer
2020
Chicago November 16, 2019 through May 18, 2020
F-150
Dearborn October 26, 2019 through May 18, 2020
Kansas City November 2, 2019 through May 18, 2020
Mustang Flat Rock November 18, 2019 through May 26, 2020
Transit Kansas City October 28, 2019 through May 20, 2020
F-Super Duty
Kentucky Truck November 3, 2019 through May 18, 2020
Ohio October 30, 2019 through May 18, 2020
Expedition Kentucky Truck October 30, 2019 through June 22, 2020
Escape Louisville November 5, 2019 through May 18, 2020
Corsair Louisville November 14, 2019 through May 18, 2020
Edge Oakville November 13, 2019 through May 26, 2020
Nautilus Oakville November 21, 2019 through May 26, 2020
Ranger Michigan December 9, 2019 through May 19, 2020
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS COMPLIANCE RECALL
In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board
(PCB) internal to the camera may lead to intermittent rear view camera operation. A rear view camera
that intermittently displays a blank or distorted image can reduce the driver’s view of what is behind
the vehicle and does not conform to the requirements specified by the Federal Motor Vehicle Safety
Standard (FMVSS) 111 – Rear Visibility.
Copyright 2021 Ford Motor Company
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to
replace the rear view camera following the Attachment III Technical Information. This service must be
performed on all affected vehicles at no charge to the vehicle owner.
NOTE: The stripped chassis rear view camera assembly is required to perform the repair but does not
need to be installed on the vehicle.
NOTE: Truck tailgates are required to perform this service action.
OWNER NOTIFICATION MAILING SCHEDULE
Owner letters were mailed the week of November 9, 2020. Dealers should repair any affected
vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
New! ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
David J. Johnson
Copyright 2021 Ford Motor Company
ATTACHMENT I
Page 1 of 2
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C19 – Supplement #1
Certain 2020 Model Year Multiple Vehicle Lines
Rear View Camera Improper Function
OASIS ACTIVATION
OASIS was activated on November 6, 2020.
FSA VIN LISTS ACTIVATION
FSA VIN Lists have been made available through https://web.fsavinlists.dealerconnection.com since
November 6, 2020. Owner names and addresses have been available since November 24, 2020.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of law in several states, provinces, and countries. Accordingly,
you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
Ford has not issued instructions to stop selling/delivering or driving used vehicles under this
compliance recall. Owners should contact their dealer for an appointment to have their
vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
Correct other affected vehicles identified in OASIS which are brought to your dealership.
Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery.
Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental
company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please
consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
LINCOLN PICKUP AND DELIVERY
Owners of 2017 MY and newer Lincoln vehicles have the option of requesting pickup and delivery
service with a Lincoln loaner (up to 2 days), from their dealership. For details, reference EFC07715,
2020 Lincoln Pickup & Delivery Updates.
Copyright 2021 Ford Motor Company
ATTACHMENT I
Page 2 of 2
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C19 – Supplement #1
Certain 2020 Model Year Multiple Vehicle Lines
Rear View Camera Improper Function
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSA’s / Related Damage.
For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is
required, although related damage must be on a separate repair line with the “Related
Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
o Lincoln vehicles – 4 years or 50,000 miles
For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval
Request to the SSSC Web Contact Site prior to completing the repair.
CLAIMS PREPARATION AND SUBMISSION
Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims, select claim type 31: Field Service Action. The FSA number
(20C19) is the sub code.
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with same claim type and sub code as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
Lincoln Pickup & Delivery: Claims for Lincoln Pickup & Delivery with a Lincoln loaner (up to
2 days) should be submitted on a separate line from the FSA. Refer to EFC07715,
2020 Lincoln Pickup & Delivery Updates for details.
Copyright 2021 Ford Motor Company
ATTACHMENT II
Page 1 of 2
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C19 – Supplement #1
Certain 2020 Model Year Multiple Vehicle Lines
Rear View Camera Improper Function
LABOR ALLOWANCES
Description Vehicle Labor Operation Labor Time
Replace Analog Rear View Camera
(includes time for camera configuration)
F-150/Raptor 20C19B 0.4 Hours
F-Super Duty 20C19C 0.4 Hours
Transit 20C19D 0.3 Hours
Expedition 20C19E 0.5 Hours
Explorer/Police 20C19F 0.5 Hours
Edge 20C19G 0.7 Hours
Escape 20C19H 0.4 Hours
Mustang 20C19J 0.4 Hours
Nautilus 20C19K 0.7 Hours
Corsair 20C19L 0.8 Hours
* Replace Analog Rear View Camera
– Stripped Chassis Loose Camera Kit Only
(camera configuration not required)
Stripped Chassis –
F-Super Duty,
Transit, Ranger
20C19M 0.3 Hours
360 Degree View Camera Alignment or
Pro Trailer Backup Assist (PTBA) Camera
Alignment (as needed)
F-150/Raptor,
Expedition,
Nautilus
20C19N 0.5 Hours
* The stripped chassis rear view camera assembly is required to perform the repair but does not need
to be installed on the vehicle.
New! PARTS REQUIREMENTS / ORDERING INFORMATION
Part Number Description Order
Quantity
Claim
Quantity
JL3Z-19G490-C
F-150 – Rear View Camera – Except Raptor
(Without PTBA and/or 360 Degree View Camera)
1 1
JL3Z-19G490-L
F-150 – Rear View Camera – Except Raptor
(With PTBA and/or 360 Degree View Camera)
1 1
JL3Z-19G490-A F-150 – Rear View Camera – Raptor Only 1 1
LK4Z-19G490-B
Transit – Rear View Camera
(Without Co-Pilot 360 and/or Front Camera)
1 1
LK4Z-19G490-J
Transit – Rear View Camera
(With Co-Pilot 360 and/or Front Camera Split View)
1 1
Parts Requirements / Ordering Information Continued On The Next Page
Copyright 2021 Ford Motor Company
ATTACHMENT II
Page 2 of 2
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C19 – Supplement #1
Certain 2020 Model Year Multiple Vehicle Lines
Rear View Camera Improper Function
New! PARTS REQUIREMENTS / ORDERING INFORMATION (continued)
Part Number Description Order
Quantity
Claim
Quantity
LL1Z-19G490-A
Expedition – Rear View Camera
(Without PTBA and/or 360 Degree View Camera)
1 1
JL1Z-19G490-C
Expedition – Rear View Camera
(With PTBA and/or 360 Degree View Camera) 1 1
FR3Z-19G490-A Mustang – Rear View Camera 1 1
LJ6Z-19G490-A Escape – Rear View Camera 1 1
K2GZ-19G490-D Edge – Rear View Camera 1 1
LB5Z-19G490-E Explorer – Rear View Camera 1 1
JC3Z-19G490-F F-Super Duty – Rear View Camera 1 1
K2GZ-19G490-B Nautilus – Rear View Camera 1 1
LJ7Z-19G490-A Corsair – Rear View Camera 1 1
JC3Z-19G490-E F-Super Duty, Transit, Ranger – Rear View Camera
(Stripped Chassis Camera Kit) 1 1
All parts are now available for open ordering.
Order your parts through normal order processing channels. To guarantee the shortest delivery time,
an emergency order for parts must be placed.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION, RETURN, & SCRAPPING
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS
RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must
be scrapped in accordance with all applicable local, state and federal environmental protection and
hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that
are under safety, compliance, or emissions recall.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in
accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
PAGE 1 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
CERTAIN 2020 MODEL YEAR MULTIPLE VEHICLE LINES — REAR VIEW CAMERA
IMPROPER FUNCTION
SERVICE PROCEDURE
NOTE: Only analog cameras are affected by this program.
NOTE: Some cameras may have a rubber grommet or a spacer on them. If the replacement rear view
camera does not have the rubber grommet or spacer installed, transfer the original rear view
camera rubber grommet or spacer to the replacement camera before installation.
NOTE: If equipped, transfer the washer nozzle and tube assembly to the new camera. See Figure 1.
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2069B
E297381
x2
FIGURE 1
All Except Edge, Corsair and Stripped Chassis Vehicles (F-Super Duty, Ranger and
Transit)
– For Edge vehicles proceed to Page 2.
– For Corsair vehicles proceed to Page 6.
– For stripped chassis vehicles with rear view camera – On Vehicle or In Hand, proceed to
Page 9.
NOTE: The stripped chassis rear view camera assembly is required to perform the repair, but does not
need to be installed on the vehicle.
NOTE: Truck tailgates are required to perform this repair.
1. Replace the Rear Parking Aid Camera. Please follow the Workshop Manual (WSM) procedures in
Section 413-13.
ATTACHMENT III
PAGE 2 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
Edge Vehicles Only
1. Remove the Reversing Lamps. Please follow the Workshop Manual (WSM) procedures in
Section 417-01.
2. Remove the six (6) retainers holding the liftgate moulding to the liftgate panel. See Figure 2.
• Torque to: 28 lb.in (3.2 Nm).
3. Disconnect the liftgate moulding washer hose and the electrical connector. See Figure 3.
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2069P
FIGURE 2
2069Q
LIFTGATE MOULDING
WASHER HOSE
LIFTGATE MOULDING
ELECTRICAL CONNECTOR
FIGURE 3
ATTACHMENT III
PAGE 3 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
4. Release the liftgate moulding wiring harness retainer by depressing the tabs and pushing the retainer
rearward into the liftgate moulding. See Figure 4.
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2069R
LIFTGATE MOULDING
WIRING HARNESS RETAINER
x4
FIGURE 4
CAUTION: The clips that hold the liftgate moulding are secured tightly, to avoid damaging the liftgate
moulding, an assistant is required when carrying out this step.
5. With an assistant on the opposite side, release the liftgate moulding clips and remove the liftgate
moulding. Figure 5 shows the clip locations and is removed for clarity.
2069S
x7
x2
FIGURE 5
ATTACHMENT III
PAGE 4 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
6. Remove the screws, separate the wiring guide and remove the rear parking aid camera bracket.
See Figure 6.
7. Disconnect the electrical connector and remove and discard the rear parking aid camera. See Figure 7.
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2069M
x2
E306592
WIRING GUIDE
LOCATION
FIGURE 6
E278965
2069N
FIGURE 7
ATTACHMENT III
PAGE 5 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
8. To install, reverse the removal procedure.
Vehicles equipped with rear only parking aid camera
9. Using a diagnostic scan tool, following the on screen instructions for the LIN New Module Initialization-
BCM, configure the camera.
Vehicles equipped with front and rear parking aid cameras
10. Using a diagnostic scan tool, following the on screen instructions for the LIN New Module Initialization-
IPMB, configure the IPMB.
ATTACHMENT III
PAGE 6 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
Corsair Vehicles Only
1. Remove both Rear Lamp Assemblies. Please follow the Workshop Manual (WSM) procedures in
Section 417-01. Within the procedure refer to the liftgate mounted rear lamp assemblies.
2. Remove the Liftgate Moulding. Please follow the WSM procedures in Section 501-08.
3. From the underside of the liftgate moulding, remove the four (4) closeout panel fastener covers.
See Figure 8.
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2069C
LIFTGATE MOULDING
CLOSEOUT PANEL
FASTENER COVERS
FIGURE 8
2069D
LIFTGATE MOULDING
CLOSEOUT PANEL FASTENERS
FIGURE 9
4. Remove the four (4) liftgate moulding closeout panel fasteners. See Figure 9.
• Tighten to: 15 in.lbs (1.7 Nm).
ATTACHMENT III
PAGE 7 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2069E
FIGURE 10
5. Separate the liftgate moulding closeout panel (by lifting straight up) and rotate the panel upside.
See Figures 10 and 13.
6. Remove the two (2) rear view camera bracket fasteners and the camera bracket. See Figure 11.
• Tighten to: 10 in.lbs (1.1 Nm).
FIGURE 11
2069J
x2
ATTACHMENT III
PAGE 8 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
7. Disconnect the electrical connector (a) and remove and discard the rear parking aid camera (b).
See Figure 12.
8. Install the new rear parking aid camera by reversing Step 7. See Figure 12.
E306593
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2069H
a
b
FIGURE 12
9. Install the rear view camera bracket and the bracket fasteners by reversing Step 6. See Figure 11.
10. Align the tabs in the closeout panel with the alignment slots in the liftgate moulding. See Figure 13.
NOTE: Ensure that the wiring harness is routed in the factory position prior to reinstalling the closeout
panel.
2069F
CLOSEOUT PANEL
ALIGNMENT TABS
LIFTGATE MOULDING
ALIGNMENT SLOTS
FIGURE 13
ATTACHMENT III
PAGE 9 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
11. Install the four (4) closeout panel to liftgate moulding assembly fasteners. See Figure 9.
12. Install the four (4) closeout panel fastener covers. See Figure 8.
13. Install the Liftgate Moulding. Please follow the WSM procedures in Section 501-08.
14. Install both Rear Lamp Assemblies. Please follow the WSM procedures in Section 417-01.
15. Using a diagnostic scan tool, configure the rear parking aid camera.
Stripped Chassis Camera Kit – On Vehicle or In Hand (F-Super Duty, Ranger and Transit)
NOTE: For In Hand Camera kits, please follow Steps 3 through 5.
1. Disconnect the cameras’ electrical connector. See Figure 14.
N0164022
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2083A
FIGURE 14
2. Make note of the fastener location on the camera bracket and remove the two (2) short camera to
bracket fasteners (one on each side) and remove the camera assembly from the bracket.
See Figure 15.
N0164021
2083B
FIGURE 15
ATTACHMENT III
PAGE 10 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
3. Remove the two (2) long screws from the back side of the camera housing and seperate the housing
halves. See Figure 16.
N0164020
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2083C
1
1
2
CAMERA HOUSING
FIGURE 16
4. Paying close attention to the camera’s orientation inside the housing, remove the original camera and
install the replacement camera. See Figure 17.
N0163676
STUD FOR
MISSING NUT
2083D
FIGURE 17
ATTACHMENT III
PAGE 11 OF 11
SAFETY RECALL 20C19-S1
CPR © 2021 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2021
5. Attach the camera housing halves and install the two (2) long screws. See Figure 16.
• Tighten the screws to: 0.8 Nm (7.08 lb-in).
6. Position the camera and housing assembly into the mounting bracket. Rotate the camera until it aligns
with the original alignment slots (noted before removal). Install a short screw on both sides to secure
the camera in this position on the mounting bracket. See Figure 15.
• Tighten the screws to: 0.7 Nm (6.19 lb-in).
7. Connect the cameras’ electrical connector. See Figure 14.
SEOCONTENT-END
FORD MOTOR COMPANY ISSUES ONE SAFETY COMPLIANCE RECALL AND TWO SAFETY RECALLS IN NORTH AMERICA
DEARBORN, Mich., Sept. 30, 2020 – Ford Motor Company is issuing one safety compliance recall and two safety recalls in North America.
Safety compliance recall for multiple 2020 model year vehicles for intermittent rearview camera operation
Affected vehicles have insufficient electrical conductivity within the printed circuit board internal to the camera. A rearview camera that intermittently displays a blank or distorted image would not comply with Federal Motor Vehicle Safety Standards and requires corrective action by the manufacturer.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects 620,246 vehicles in the U.S. and federal territories, 76,566 in Canada and 4,302 in Mexico.
Affected 2020 vehicles include:
- Ford Explorer vehicles built at Chicago Assembly Plant from Nov. 16, 2019, to May 18, 2020
- Ford F-150 vehicles built at Dearborn Assembly Plant from Oct. 26, 2019, to May 18, 2020, and Kansas City Assembly Plant from Nov. 2, 2019, to May 18, 2020
- Ford Mustang vehicles built at Flat Rock Assembly Plant from Nov. 18, 2019, to May 26, 2020
- Ford Transit vehicles built at Kansas City Assembly Plant from Oct. 28, 2019, to May 20, 2020.
- Ford Super Duty vehicles built at Kentucky Truck Plant from Nov. 3, 2019, to May 18, 2020, and Ohio Assembly Plant from Oct. 30, 2019, to May 18, 2020
- Ford Expedition vehicles built at Kentucky Truck Plant from Oct. 30, 2019, to June 22, 2020
- Ford Escape vehicles built at Louisville Assembly Plant from Nov. 5, 2019, to May 18, 2020 and Lincoln Corsair vehicles built there from Nov. 14, 2019, to May 18, 2020
- Ford Ranger vehicles built at Michigan Assembly Plant from Dec. 9, 2019, to May 19, 2020
- Ford Edge vehicles built at Oakville Assembly Plant from Nov. 13, 2019, to May 26, 2020, and Lincoln MKX and Nautilus vehicles built there from Nov. 21, 2019, to May 26, 2020
Dealers will replace the rearview camera. Official notification to dealers and customers will begin Nov. 7. The Ford reference number for this recall is 20C19.
Safety recall for select 2020 Ford Mustang vehicles
Affected vehicles are equipped with a brake pedal bracket that could fracture during sudden stopping. During a sudden stop, the driver may experience a loss of primary braking capability that could increase the risk of an accident.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects 38,005 vehicles in the U.S. and federal territories, 2,251 in Canada and 322 in Mexico. Affected vehicles were built at Flat Rock Assembly Plant from March 4, 2019, to Aug. 13, 2020.
Dealers will replace the brake pedal bracket assembly. The Ford reference number for this recall is 20S52.
Safety recall for select 2019 Ford F-Series Super Duty vehicles
Affected F-250 and F-350 vehicles are equipped with front axles that may contain a wheel end yoke that was not properly welded to the axle tube end. An improperly welded attachment may cause steering effects that could impact vehicle control. This may include pulling to the right or left, misalignment of the steering wheel or change in steering sensitivity that could affect the response of the vehicle to driver input during a hard-braking event, increasing risk of a crash.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects 9,628 vehicles in the U.S. and federal territories and 961 in Canada. Affected vehicles were built at Kentucky Truck Plant from Aug. 24 to Oct. 16, 2019.
Dealers will replace the axle assembly if the weld is found to be inaccurately located. The Ford reference number for this recall is 20S56.
14 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FORD | EDGE | 2020 |
FORD | ESCAPE | 2020 |
FORD | EXPEDITION | 2020 |
FORD | EXPLORER | 2020 |
FORD | F-150 | 2020 |
FORD | F-250 SD | 2020 |
FORD | F-350 SD | 2020 |
FORD | F-450 SD | 2020 |
FORD | F-550 SD | 2020 |
FORD | MUSTANG | 2020 |
FORD | RANGER | 2020 |
FORD | TRANSIT | 2020 |
LINCOLN | CORSAIR | 2020 |
LINCOLN | NAUTILUS | 2020 |
12 Associated Documents
Owner Notification Letter(Part 577)
RCONL-20V575-7403.pdf 52.233KB
RCONL-20V575-7403
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 20C19 – Supplement #1 Certain 2020 Model Year Multiple Vehicle Lines Rear View Camera Improper Function
RCMN-20V575-6321.pdf 2008.087KB
20S52 20S56 Media Correspondence
RMISC-20V575-7963.pdf 307.883KB
RMISC-20V575-7963
Recall Quarterly Report #3, 2021-2
RCLQRT-20V575-1631.PDF 211.346KB
RCLQRT-20V575-1631
Interim Owner Notification Letter(Part 577)
RIONL-20V575-7688.pdf 44.191KB
RIONL-20V575-7688
Owner Notification Letter(Part 577)
RCONL-20V575-1430.pdf 51.407KB
RCONL-20V575-1430
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 20C19 Certain 2020 Model Year Multiple Vehicle Lines Rear View Camera Improper Function
RCMN-20V575-4518.pdf 1962.076KB
Recall Acknowledgement
RCAK-20V575-3157.pdf 244.416KB
RCAK-20V575-3157
Noncompliance Notice 573 Report
RCLRPT-20V575-6708.PDF 225.579KB
RCLRPT-20V575-6708
Recall Quarterly Report #2, 2021-1
RCLQRT-20V575-9609.PDF 211.254KB
RCLQRT-20V575-9609
Recall Quarterly Report #1, 2020-4
RCLQRT-20V575-5129.PDF 211.151KB
RCLQRT-20V575-5129
Recall Quarterly Report #4, 2021-3
RCLQRT-20V575-4944.PDF 211.456KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V575&docType=RCL
- Plug and Play: Reverse camera and monitor are connected directly via a 4-pin cable with a power cord connector.Power it to reverse lights for use when vehicle is in reverse gear Or can be powered by directly connecting to a 12v source fuse box or cigarette lighter/power point/ignition switch for continuous use.
- Upgraded High performance IP 69 Waterproof.No need to worry about water inside the camera.Color HD license plate camera with 149 degree viewing angle and 6 White LED Lights provide crystal clear color both at night and day.
- DIY Setting:You can adjust the parking line's width,moving Left/Right/Up/Down to make it fits for the real condition.You can also turn it off if you do not want it.The image can be flipped between mirror (rear view) and facing (front view).You can use the camera as rear backup camera or front camera optional.
- Vehicle backup cameras with HD 4.3 Inch LCD display monitor equipped with magnetic bracket,You can rotate it 360 degrees,can be mount the monitor on dash or windshield.
- Good Service:Installation instructions are included.Back-up camera system has a 2 year warranty and life-time tech support,please contact us if you have any product questions.
- Backup camera with IP69K waterproof IP rate.It designed with fully sealed glue filling craft, so it waterproof function is better than IP67 and IP68, you absolutely no need to worry about water, fog or mist inside. NOTE: please separately order a suitable harness to complete installation if connect it to a factory radio/screen.
- Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and 170 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple.
- Reverse camera housing is metal,small size and OEM style design. Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting).
- Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great night vision (low illumination level: 0.01Lux).
- Customer satisfaction is our top priority. NATIKA offer 30 days money back guarantee,24 months replacement warranty,lifetime support guarantee and 7 days-24 hours professional customer service and technical support.
- Excellent License Plate Wired Backup Camera: Designed for car,Pickup Truck,SUV,Minivan and Sedans. Work well on old cars,new cars or used cars.
- Universal Rear View Camera:Suit for 12-24V DC Power. 26ft RCA video cable. It will work well with you radio,monitor,DVD player or screen has the RCA connector.
- Crystal Clear Image & Nice Night Vision: 6 glass lenses, 100% true color reproduction, the latest upgraded chip, generate clear real-time video. 10 LED lights automatically fill the light when powered, get a great color image in the dark for safe reversing and driving.
- Easy to Install: Suit for 12-24V DC Power. Just need to connect camera's power to reversing light, then connect the camera to your radio, screen or monitor by 26ft AV cable. Complete accessories and easy installation save our time.
- IP69 Waterproof Level Reversing cam: Highly Waterproof backup camera kits. The camera is made by high-purity resin,with international standard IP69K waterproof.So you can use it daringly whatever it's rainy/snowy/hot
- 【Ultra HD Screen & Accurate Color】The backup camera is designed to eliminate blind spots and avoid obstacles when reversing. 680P Ultra HD picture shows a clear image for the driver. No more annoying blurry discoloration screen and picture, and displays the most ideal road condition.
- 【12 LED & Superior Night Version】12 LED super bright lights illuminates the images when daylight is low, and greatly enhances night vision with sharp images. The sensor will turn on the light automatically when you activate the reverse gear, which gives you the best view for parking.
- 【IP68 Waterproof & 140° View Adjustable Angle】The camera will be protected from powerful jets of water from any direction, such as rain and a car wash. Works well in extreme weather. Adjustable vertical 140° perfect viewing angle, which allows you to adjust the camera to a position that’s best for you, effectively reducing the accident rate.
- 【2 in1 Installation & Tools Included】Camera can be installed on license plate frame, or mounted on back, front, and side based on your preference. The camera or its mounting bracket will not take a lot of space on your license plate. Suitable for most 12V-24V vehicles, such as Jeeps, SUV, RV, VAN, etc.
- 【Best Customer Service】INCLAKE backup camera is guaranteed to provide a safe road trip.Feel free to contact us if you have any issues with the item.
- 🚗【Plug and Play】 backup camera for truck just powered by one power source. 1st Way: rear view camera and monitor powered by the Cigarette lighter adapter for continuous driving/reversing use. 2nd Way: powered by reversing lights or running lights for continuous driving/reversing use.
- 🚙【HD 1080P Monitor 】backup camera with monitor can be mount on dashboard or windshield mount. The image can be flipped between mirror(rear view)and facing(front view).
- 🚕【 Monitor Buttons Function】vehicle backup cameras 4.3 Inch LCD Display,you can adjust the parking lines's width,moving left/right/up/down to make it fits for the real condition.You can also turn it off if you do not want it.
- 🚙【 Wide viewing angle & Waterproof Camera 】reverse camera for car is IP69 waterproof standard secures your driving safety no matter what the weather,rear camera for car with 5 LED Lights enhance night vision capability.
- 🚗【 Technical Support and Quality Warranty 】back up camera systems for truck compatible for Cars Trucks SUVs Vans Campers. Installation instructions are included. Product has a 3 year warranty and life-time tech support.
- UPGRADED STUNNING 4K UHD - With the front cam's resolution upgrading to 2160p from 1296p as of December 1, 2022, this G840S rear view mirror camera can record you 4K front images and 1080p rear images. The full rear display is 1.5 times larger than an ordinary rearview mirror, which has significantly reduced rearview blind spots.
- 12'' LARGER SCREEN & BROAD VIEW - Upgraded from most rearview mirror cameras, WOLFBOX 170° front, and 140° rear lens provide an ultra-wide view, minimizing the blind spots for safe driving/reversing. With the smart screen split function, you can observe a dual-lens display simultaneously. With a 2.5D curved screen, the body is more smooth and more suitable for the curvature of the human retina. Its OEM looking makes the mirror camera perfectly integrate with the existing mirror.
- CLEAR IMAGE & ENHANCED NIGHT VISION - With a built-in high-quality chip, the WOLFBOX mirror camera records 4K front and 1080P rear videos. The mirror dash camera applied an upgraded low-reflectivity LCD to reduce reflection during the day. With incorporated WDR&HDR tech balancing the lights, and the help of a starvis sensor and 6-glass lens to capture higher quality images, driving at night or in any challenging lighting situations should be more effortless.
- GPS TRACKING ALL THE TIME - With the external GPS antenna plugged in, you can view the GPS info on display while on the wheel. Playback recorded videos on GPS Player, not only can you check the double channel videos on one screen, but also accurately trace back all the GPS metrics.
- 24H PRECISE PARKING MONITOR - Aside from loop recording for safe driving, your car will still be in safe hands after being parked. The time-lapse mode is there to monitor at very low fps which saves power and capacity while having everything recorded.
- ►HD Image & Color Night Vision: P31 Backup camera for car is with high definition sensor, which shows a clear and true color reproduction for the driver whenever in the day or night. NOTE: the package doesn't include the monitor, please use the monitor/radio with rca/av imput.
- ►Metal Material & IP69 Waterproof: RV backup camera housing is metal, its durability is up to 3-5 years. Backup camera for truck is IP69 waterproof rating and designed with fully sealed glue filling craft, you absolutely no need to worry about water, fog or mist inside.
- ►Multi-functions: P31 Rear view mirror camera built in multifunctional switching loops function. Mirrored image can be switched on/off, onscreen parking guideline can be switched on/off, Horizontal-facing/ Vertical-facing is selectable mounting orientation/aim. And it has a wide 150 degree viewing angle to reduce blind spots.
- ►Easy Installation: Car security camera can opt to be positioned under/to your side mirror, front bumper, front grille, rear decklid, fender, tailgate handle, trunk lid/SUV, or anywhere else you can imagine. Factory small OEM-look designed, P31 car camera can be well hidden in your car.
- ►High Compatibility & 3-Year Warranty: P31 Reverse camera for car can fit most types of DC 11-24V different length vehicles. Like car, truck, camper, rv, pickup,van and etc. And our product support 24-Hour Online Customer Service, 30-day money-back guarantee, 36-month replacement warranty, and lifetime support.
- HEAVY-DUTY LICENSE PLATE FRAME BACKUP CAMERA: Perfect for most of vehicles that use a standard US license plate. It is like a plate frame mounted on the license plate, holds the license plate securely without blocking the license plate info. Before buy, pls check your license plate size first.
- GUIDE LINE ON/OFF: Cut the Green Line, the Guide Line will be disappear. If Guide Line no disappear, please check your monitor if set with guide line .
- WIDE VIEWING ANGLE: 170° viewing angle macro lens give you a wide viewing vision, high sensitive color CMOS image sensor. Lens angle physically 45° up and down adjustable on the camera, you can adjust the angle according to your needed.
- MARINE GRADE WATERPROOF: Aluminum Zinc Material with IP-67 Standard waterproof , shockproof & dust-proof level, high performance in all-weather condition, Never be foggy or wet inside the camera even in a storm or serious rainy day.
- TRUE COLOR NIGHT VISION No Purple : The License Plate Camera with 8LEDs, will supply you comfortable and clear image for night time and dark places. It with true color, no purple like infrared camera. The product is upgraded, it just rear camera now. Not Front Camera. If your image is reversed, pls check your monitor if set with mirror function.
- Preferably Mounted Above Rear License Plate - Auto White Balance - Power: DC 12V 200mA"
- True Color Reproduction - 420 TVL Horizontal Resolution effective pixels: 628 X 586 pixels/510 x 496 Pixels; Rear View Backup Parking Assist Camera with Installation Cables
- Reliable & Friendly Customer Service: Ready to respond within a 24 hour time frame. 30-Day Money Back Guarantee, 12 Month Replacement Warranty and Lifetime Support Guarantee
- Viewing Angle: Classic 135° viewing angle design could fulfill most demands of driving forward or backing up
- 7 infrared LED: Provide you a better performance in dark space to guarantee safe driving
- 【Significant Upgradation】When we design this car backup camera, we not only require the outstanding images, but also the stunning performance in bright or dark light. Signal stability, waterproofness, durability, installation,etc. are all greatly improved.PixelMan back up camera will assist you get a pleasant drive, this car rear camera is indispensable for you,isn't it?
- 【Powerful Sensor Chip and Precise Lens】PixelMan car rear camera adopts superb 1/2.7 inch large sensor chip made in Japan,170 degree wide view angle fisheye lens,1.4mm aperture,plus the noise reduction and powerful image processing capability,all this ensure excellent images in various light environment. PixelMan rearview camera for car uses pure copper shielded cable which enhances the signal stability during long-distance transmission.
- 【Durable Metal Housing,Remarkable Waterproof IP69】PixelMan reversing camera for license plate adopts a sturdy metal housing,and Nano sealant infusion, our rear camera can be even immersed into water for one year without worrying about, this is unmatched by backup camera with plastic housing, because the plastic will age more speedy due to thermal expansion and contraction.
- 【Effortless Installation】PixelMan reverse backup camera comes with 2 brackets supporting 2 installation options. The license plate bracket can realize the hidden installation. The cable of our car rear view camera has mini size 4 Pin connector, it is easier to pass through the vehicle body compared to the bigger RCA connector. Our power cord uses very thick copper core wire, it is easier to connect. Installation tools and accessories are included in the package.
- 【Three Years After-sales Support】Each of our license plate backup cameras has been tested, any question after receiving this rear view camera, contact our Customer Care according to your user manual, and we will respond fast. 30 days refund and 36 months replacement, we never let you has any loss, please order it with confidence!
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