NHTSA ID Number: 10165335
Manufacturer Communication Number: DORD2Q5Z09
Summary
This SKU is a Transmission Oil Cooler Line. The customer communication requested return of unsold inventory to inspect for the port size being too large. If the port size is too large it will not fit the mating component which would prevent installation, and would therefore have no impact on the end user besides time to complete installation.
6 Affected Products
Vehicles
Dorman Product Alert Bulletin
July 16, 2019
| Product Category: | Transmission Oil Cooler lines |
| Part Number(s): | 624-551 |
| Destroy in Field: | No |
| Return Authorization: | Yes |
| Return Location: | Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 |
| Issue Credit: | Please be sure to code return with <RGA-Q> number on outside of container |
| Apply to Defective All: | No |
Return for Inspection Instructions:
- Dorman requests that inventory be returned for part # noted above including all date codes
- Dorman is conducting an inspection on this SKU including all date codes that have been shipped.
Notes/Comments:
- If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.
Return Instructions:
- Please pull all affected inventory.
- Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number.
You will need to provide:
- Customer Account
- Part number
- Quantity being returned
- Please mark these to:
Dorman Products, Inc- Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RGA Q-Number ___________________________
- Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).
Thank you for your understanding and assistance with this matter.
1 Associated Document
Manufacturer Communications
Bestseller No. 1
Motorcraft - Fluid - Transmission (XT105Q3LV)
- Motorcraft Transmission Fluid - XT105Q3LV
- Item Package Dimension: 12.009L x 8.49W x 4.489H inches
- Item Package Weight - 9.23 Pounds
- Item Package Quantity - 1
- Product Type - AUTO ACCESSORY
Bestseller No. 2
Ford MERCON LV Automatic Transmission Fluid - XT-10-5Q3LV - 5 Quart Jug (for Select Models and Years of Ford, Lincoln, and Mercury Vehicles)
- -Make sure this fits by entering your model number; -Geniune OEM part
- Geniune Ford
replacement parts are a part of what keeps a vehicle looking and performing its best over the long term, something that the Ford company has always known; When choosing parts for your Ford vehicle, make the best choice: Use durable and affordable parts made specifically for the manufacturer of your vehicle; These genuine Ford parts are a fit for your vehicle; Ford OEM parts are the way to go if you want to keep your vehicle as close to its original condition as possible - Fit type: Universal
- Geniune OEM part
Bestseller No. 3
Motorcraft MERCON LV Automatic Transmission Fluid (ATF) 12 Quart Case
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity
- Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Helps prevent rust and corrosion Dyed red for easy leak detection
Bestseller No. 4
Motorcraft XT10QLVC Mercon Lv Automatic Transmission Fluid (1Qt)
- Provides excellent performance in electronically controlled automatic transmissions. Dyed red for easy leak detection
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives. Helps prevent rust and corrosion
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity. Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
Bestseller No. 5
Ford Genuine Ford Fluid XT-10-QLVC MERCON-LV Automatic Transmission Fluid - 1 Quart
- Motorcraft MERCON LV is a premium-quality automatic transmission fluid
- Recommended by Ford Motor Company for use in Ford, Lincoln and Mercury vehicles that require MERCON LV type fluid
- OEM product
- This product also provides excellent performance in electronically controlled automatic transmissions
- Check owner guide and transmission fluid charts for application
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