NHTSA ID Number: 10165335
Manufacturer Communication Number: DORD2Q5Z09
Summary
This SKU is a Transmission Oil Cooler Line. The customer communication requested return of unsold inventory to inspect for the port size being too large. If the port size is too large it will not fit the mating component which would prevent installation, and would therefore have no impact on the end user besides time to complete installation.
6 Affected Products
Vehicles
Dorman Product Alert Bulletin
July 16, 2019
| Product Category: | Transmission Oil Cooler lines |
| Part Number(s): | 624-551 |
| Destroy in Field: | No |
| Return Authorization: | Yes |
| Return Location: | Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 |
| Issue Credit: | Please be sure to code return with <RGA-Q> number on outside of container |
| Apply to Defective All: | No |
Return for Inspection Instructions:
- Dorman requests that inventory be returned for part # noted above including all date codes
- Dorman is conducting an inspection on this SKU including all date codes that have been shipped.
Notes/Comments:
- If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.
Return Instructions:
- Please pull all affected inventory.
- Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number.
You will need to provide:
- Customer Account
- Part number
- Quantity being returned
- Please mark these to:
Dorman Products, Inc- Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RGA Q-Number ___________________________
- Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).
Thank you for your understanding and assistance with this matter.
1 Associated Document
Manufacturer Communications
Bestseller No. 1
Motorcraft - Fluid - Transmission (XT105Q3LV)
- Motorcraft Transmission Fluid - XT105Q3LV
- Item Package Dimension: 12.009L x 8.49W x 4.489H inches
- Item Package Weight - 9.23 Pounds
- Item Package Quantity - 1
- Product Type - AUTO ACCESSORY
Bestseller No. 2
Motorcraft MERCON LV Automatic Transmission Fluid (ATF) 12 Quart Case
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity
- Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Helps prevent rust and corrosion Dyed red for easy leak detection
Bestseller No. 3
Motorcraft XT10QLVC Mercon Lv Automatic Transmission Fluid (1Qt)
- Provides excellent performance in electronically controlled automatic transmissions. Dyed red for easy leak detection
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives. Helps prevent rust and corrosion
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity. Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
SaleBestseller No. 4
Valvoline MaxLife Multi-Vehicle ATF Full Synthetic Automatic Transmission Fluid 1 Gallon
- For use in 95% of vehicles including most CVTs in operation with US registered light duty applications
- High performance conditioning agents prolong seal elasticity to prevent leaks
- Improved durability & transmission life with anti-wear technology to avoid costly repairs
- Enhanced high & low temp performance supports transmission fluid in all weather situations
- Full synthetic formula with advanced additives protects against transmission breakdown better than conventional fluids
Bestseller No. 5
Valvoline DEXRON VI/MERCON LV ATF Full Synthetic Automatic Transmission Fluid 1 Gallon
- Formulated with full-synthetic base stocks and advanced additive technology to meet the challenging demands of automatic transmissions
- Enhanced anti-shudder protection for smooth shifting and maximum power transfer
- Developed with anti-wear technology to help improve transmission durability
- Engineered with a proprietary blend of base oils and advanced additives to provide better oil flow at low temperatures and greater film protection at higher temperatures
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