NHTSA ID Number: 10172885
Manufacturer Communication Number: DOR-N3Z7B-03
Summary
This SKU is an Oil Dipstick. The customer communication requested return of unsold inventory to inspect the dipstick tube. The dipstick tube inner diameter may be small enough that it prevents installation of the OE dipstick.
23 Affected Products
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| DORMAN | DORMAN | |
Vehicle
| MAKE | MODEL | YEAR |
FORD | F-150 | 1999-2020 |
Dorman Product Alert Bulletin
February 7, 2020
| Product Category: | Oil Dipstick Tube |
| Part Number(s): | 917-486 |
| Destroy in Field: | Yes |
| Return Authorization: | No |
| Return Location: | Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 |
| Issue Credit: | Please be sure to code return with <RGA-Q> number on outside of container |
| Apply to Defective All: | No |
Return for Inspection Instructions:
- Dorman requests that inventory be scrapped for part # noted above including all date codes.
- Dorman is conducting an inspection on this SKU including all date codes that have been shipped.
Notes/Comments:
- If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.
Return Instructions:
- Please pull all affected inventory.
- Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number.
You will need to provide:
- Customer Account
- Part number
- Quantity being returned
- Please mark these to:
Dorman Products, Inc- Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RGA Q-Number ___________________________
- Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).
Thank you for your understanding and assistance with this matter.
1 Associated Document
Manufacturer Communications
Bestseller No. 1
Castrol GTX Full Synthetic 5W-30 Motor Oil, 5 Quarts
- 6X better wear protection on critical engine parts than industry standards**
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full synthetic^
- Protection for 10,000 miles between oil changes
- As measured in Sequence VH sludge test vs. API SP limits
SaleBestseller No. 2
Valvoline Advanced Full Synthetic SAE 5W-30 Motor Oil 5 QT
- Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
- Delivers 40% stronger wear protection than industry standards to reduce friction and improve fuel economy
- Provides 15% better deposit defense vs. industry standards, keeping engines cleaner for smoother performance and longer-lasting protection
- Up to 2.5X better heat protection vs. industry standards to fight harmful sludge formation and thermal breakdown
- Engineered for excellent low-temperature flow, reducing metal-to-metal contact during cold starts — when most engine wear typically occurs
Bestseller No. 3
Mobil 1 High Mileage Full Synthetic Motor Oil 5W-30, 5 Quart
- Mobil 1 High Mileage full-synthetic motor oil 5W-30 is designed for engines with over 75,000 miles to go up to 10,000 miles between oil changes.*
- Utilizes Mobil 1’s signature Triple Action Formula to deliver outstanding engine performance, protection, and cleanliness
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -30 degrees F)
- Helps extend engine life by working to prevent damaging deposits and sludge buildup
SaleBestseller No. 4
Castrol GTX High Mileage 5W-30 Synthetic Blend Motor Oil, 5 Quarts
- Phosphorus Replacement Technology helps extend emission system life
- Superior dispersancy that fights sludge build up
- Exceptional oil burn-off protection exceeding industry standards* | Seal conditioners to help reduce leaks
- Advanced additives that help prevent engine wear | Improved Fuel Economy**
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A1 | * Based on API and ACEA volatility specifications | ** In 5W-20, 5W-30 and 10W-30 grades versus industry specifications
Bestseller No. 5
Mobil 1 Extended Performance High Mileage Full Synthetic Motor Oil 5W-30, 5 Quart
- Mobil 1 Extended Performance High Mileage full-synthetic motor oil 5W-30 is designed for engines with over 75,000 miles to go up to 20,000 miles between oil changes.*
- Utilizes Mobil 1’s Triple Action+ Formula to combine outstanding engine performance, protection, and cleanliness with the added benefit of power
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -40 degrees F)
- Helps extend engine life by working to prevent damaging deposits and sludge buildup
Last update on 2026-07-01 / Affiliate links / Images from Amazon Product Advertising API
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