NHTSA ID Number: 10172885
Manufacturer Communication Number: DOR-N3Z7B-03
Summary
This SKU is an Oil Dipstick. The customer communication requested return of unsold inventory to inspect the dipstick tube. The dipstick tube inner diameter may be small enough that it prevents installation of the OE dipstick.
23 Affected Products
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| DORMAN | DORMAN | |
Vehicle
| MAKE | MODEL | YEAR |
FORD | F-150 | 1999-2020 |
Dorman Product Alert Bulletin
February 7, 2020
| Product Category: | Oil Dipstick Tube |
| Part Number(s): | 917-486 |
| Destroy in Field: | Yes |
| Return Authorization: | No |
| Return Location: | Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 |
| Issue Credit: | Please be sure to code return with <RGA-Q> number on outside of container |
| Apply to Defective All: | No |
Return for Inspection Instructions:
- Dorman requests that inventory be scrapped for part # noted above including all date codes.
- Dorman is conducting an inspection on this SKU including all date codes that have been shipped.
Notes/Comments:
- If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.
Return Instructions:
- Please pull all affected inventory.
- Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number.
You will need to provide:
- Customer Account
- Part number
- Quantity being returned
- Please mark these to:
Dorman Products, Inc- Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RGA Q-Number ___________________________
- Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).
Thank you for your understanding and assistance with this matter.
1 Associated Document
Manufacturer Communications
Bestseller No. 1
Castrol EDGE High Mileage 5W-30 Advanced Full Synthetic Motor Oil, 5 Quarts
- Phosphorus Replacement Technology to help extend the life of the emission system
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets engine test requirements of Chrysler MS 6395 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A3
- Or one year, whichever comes first
Bestseller No. 2
Mobil 1 Advanced Full Synthetic Motor Oil 5W-30, 5 Quart
- Mobil 1 advanced full-synthetic motor oil 5W-30 utilizes Mobil 1’s signature Triple Action Formula to deliver outstanding engine performance, protection, and cleanliness.
- Helps protect critical engine parts for up to 10,000 miles between oil changes,* controlling oxidation to prevent oil breakdown and maintaining excellent viscosity
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Mobil 1 is specially formulated to help remove sludge and lower engine temperatures
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -30 degrees F)
SaleBestseller No. 3
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
- Formulated for engines with 75,000 miles or more, Valvoline MaxLife High Mileage synthetic blend is formulated with seal conditioners to help prevent oil leaks and reduce oil consumption
- Delivers 20% better wear protection and 15% better sludge defense than industry standards to help prevent engine breakdown
- Extra detergents safeguard against friction, corrosion and deposits to keep high-mileage engines clean
- Advanced friction-fighting additives help maximize performance and improve fuel efficiency
- Provides performance benefits for high mileage, new and re-built engines alike
SaleBestseller No. 4
Valvoline Advanced Full Synthetic SAE 5W-30 Motor Oil 5 QT
- Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
- Delivers 40% stronger wear protection than industry standards to reduce friction and improve fuel economy
- Provides 15% better deposit defense vs. industry standards, keeping engines cleaner for smoother performance and longer-lasting protection
- Up to 2.5X better heat protection vs. industry standards to fight harmful sludge formation and thermal breakdown
- Engineered for excellent low-temperature flow, reducing metal-to-metal contact during cold starts — when most engine wear typically occurs
Bestseller No. 5
Castrol GTX High Mileage 5W-30 Synthetic Blend Motor Oil, 5 Quarts
- Phosphorus Replacement Technology helps extend emission system life
- Superior dispersancy that fights sludge build up
- Exceptional oil burn-off protection exceeding industry standards* | Seal conditioners to help reduce leaks
- Advanced additives that help prevent engine wear | Improved Fuel Economy**
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A1 | * Based on API and ACEA volatility specifications | ** In 5W-20, 5W-30 and 10W-30 grades versus industry specifications
This product presentation was made with AAWP plugin.