NHTSA ID Number: 10178010
Manufacturer Communication Number: TSB 20-2245
Summary
Some 2020 Police Interceptor Utility vehicles built on or before 21-Apr-2020 may exhibit inoperative manual rear door locks. This may be due to the manual rear door lock cable becoming dislodged from the rear door. To correct the condition, follow the Service Procedure steps to apply adhesive to the manual rear door lock cable.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
FORD | EXPLORER | 2020 |
TECHNICAL SERVICE BULLETINManual Rear Door Lock Inoperative – Built On Or Before 21-Apr-2020 | 20-2245
28 July 2020 |
Model:
2020 Explorer
Issue: Some 2020 Police Interceptor Utility vehicles built on or before 21-Apr-2020 may exhibit inoperative manual rear door locks. This may be due to the manual rear door lock cable becoming dislodged from the rear door. To correct the condition, follow the Service Procedure steps to apply adhesive to the manual rear door lock cable.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2020 Police Interceptor Utility
- Built on or before 21-Apr-2020
- Inoperative manual rear door locks
Parts
| Part Number | Description | Quantity |
| Obtain Locally | Loctite® SF 770 Surface Primer Or Equivalent | As Needed |
| Obtain Locally | Loctite® Instant Adhesive 401 Or Equivalent | As Needed |
| Obtain Locally | Masking Tape | As Needed |
| Obtain Locally | 200 Grit Sandpaper | As Needed |
Service Procedure
- Remove the interior rear door handle and rear door window control switch covers by removing the 8 Torx® fasteners.
- Remove the rear door window regulator and motor. Refer to Workshop Manual (WSM), Section 501-11, Steps 1-6.
- Push the manual rear door lock cable to extend the grommet approximately 25.4 mm (1 inch) from the rear door surface. (Figure 1)
Figure 1
- Lightly sand the contact area of the manual rear door lock cable grommet and the door surface around the cable. (Figure 2)
Figure 2
- Apply surface primer to the manual rear door lock cable grommet and on the door surface around the cable.
- Apply a 3 mm (1/8 in) bead of adhesive around the manual rear door lock cable grommet and on the door surface around the cable.
- Install the manual rear door lock cable in the door.
- Liberally apply adhesive to the back of the contact patch from inside the rear door. (Figure 3)
Figure 3
- Cure for 4 minutes with masking tape holding the manual rear door lock cable in the depressed position. Allow to cure for 24 hours before operating.
- Install the rear door window regulator and motor. Refer to Workshop Manual (WSM), Section 501-11.
- Install the interior rear door handle and rear door window control switch covers. Tighten to 1.9 Nm (17 lb-in).
1 Associated Document
Manufacturer Communications
20-2245
28 July 2020
MC-10178010-0001.pdf 387.412KB
SaleBestseller No. 1
Loctite Threadlocker Blue 242 - Removable Thread Lock Glue for Nuts, Bolts, & Fasteners, Medium Strength Screw Glue to Prevent Loosening & Corrosion - 6 ml, 1 Pack
- Lock and Seal Fasteners: Prevents loosening of metal fasteners caused by vibration on small motors, mowers, and power equipment
- Prevents Rust and Corrosion: Protects from leaks, rusting, and corrosion and eliminates need to stock up on expensive lock nuts and washers
- Removable: Can be removed with hand tools
- Easy and Quick: Sets in 10 minutes and fully cures in 24 hours
- For 6-19mm Fasteners: Medium-strength formula for use on threads for 6mm to 19mm nuts and bolts
Bestseller No. 2
GH1200-6gx2 Pack Thread Lock Medium and Strong Strength for Nuts, Bolts, and Metals, Threadlocker Lock Tight & Seal Fasteners with Stable and Consistent Performance
- ELIMINATE SPILLS WITH PATIENCE: GH1200 thread lock gives you the luxury to get rid of messy spills and wasted time cleaning up after unreliable applicators. Our product features a robust, precision-engineered nozzle that ensures a clean, controlled application, preventing leaks. keep your project area spotless with our Seal Fasteners threadlocker.
- STOP LEAKS AND FRUSTRATION: Our Seal Fasteners thread locker saves you from leaky valves, drips from loose water pumps & loose bolts in machinery. Our threadlocker forms a secure, long-lasting bond that prevents leaks, vibrations, and loosening. Keep your projects secure and frustration-free with GH1200 thread locker.
- NEVER RUN OUT: This convenient pack of threadlock provides high strength.The threadlocker offer the perfect solution for all your fastening needs. you'll have plenty on hand for various projects without worrying about running out anytime soon.
- SECURE PROJECTS FOR LONG HAUL: Our thread lock creates a powerful bond. The screw lock prevents loosening,. even under heavy loads and frequent use. Our thread lock gives you the peace of mind knowing your projects are built to last, without the constant worry of parts coming loose.
- VERSATILITY YOU CAN COUNT ON: From intricate automotive components to everyday household repairs our liquid thread lock is your one-stop solution for a wide range of applications. The fast-curing formula of thread lock works effectively on all types of fasteners, metals, and threaded connections. GH1200 thread locker automotive is the perfect addition to any toolbox.
Bestseller No. 3
Thread Lock Blue and Red, Threadlocker Medium and High Strength, Thread Locker for Nuts, Bolts, Fasteners and Metals, Against Losening and Leakage (50 mlx2)
- Threadlocker: Thread locker has strong adhesion and can fix screws, nuts, and metal fasteners to prevent loosening due to vibration
- Sealing and leakage prevention: Using thread locker cores instead of solid gaskets, close contact, perfect sealing, and effective leakage prevention
- Prevents Rust and Corrosion: Protects from leaks, rusting, and corrosion and eliminates need to stock up on expensive lock nuts and washers
- Easy to use: Simply apply the threadlocker evenly to the thread, tighten the nut, and cure initially for 20 minutes, then fully cure within 24 hours
- Wide application: Whether you're installing a valve cover, water pump, or just tightening down some furniture screws, blue threadlocker has you covered. Our screw glue can be used on a variety of automotive, industrial and furniture applications
Bestseller No. 4
Nanoxa Thread Lock Blue and Red, 50mlx2 Threadlocker Medium & High Strength
- Locks Tight & Lasting Hold: Nanoxa thread lock delivers superior adhesion and anti-loosening performance. Even under heavy vibration or shock, it keeps screws, nuts, and fasteners securely in place—ensuring lasting stability and safety. This value 2-pack includes medium-strength blue (removable) and high-strength red (permanent) thread locker—meets all fastening needs
- Rustproof, Waterproof & Heat Resistant: Nanoxa thread locker creates a tight, durable seal that resists water, rust, corrosion, and leaks—even in tough conditions. The anaerobic formula fills thread gaps and locks fasteners securely. Perfect for both indoor and outdoor use, our thread lock ensures long-lasting performance and reliable protection
- Wide Application: Whether you're fixing cars, assembling furniture, or maintaining industrial equipment, this threadlocker blue & red set delivers strong, lasting hold without the need for costly lock nuts or washers. Save time, money, and effort. Perfect for cars, motorcycles, bicycles, furniture, home appliances, electronics, industrial machinery, and more
- Easy Application: Equipped with a precision tip featuring a pull-up opening and press-down seal, it keeps the glue fresh and enables accurate application. Simply apply evenly to bolts and nuts, then tighten, and allow 20 minutes for initial cure and 24 hours for full strength. The medium-strength blue threadlocker can be removed with basic hand tools, while the high-strength red version requires heat for disassembly
- Smart Half-Filled Bottle Design: Each bottle of thread lock has a 100ml capacity and contains 50ml of product. Because anaerobic adhesives cure only in the absence of air, this half-filled design ensures enough air remains in the bottle to prevent premature hardening and keep in optimal condition. If you have any questions or concerns, feel free to contact us
Bestseller No. 5
2 Pack Thread Locker Blue and Red 6mlx2 - Medium and Strong StrengthThreadlocker Metal Glue for Nuts, Bolts, Fasteners - Prevent Loosening/Corrosion (Blue and Red 6ml*2)
- Lock Tight Screws Threadlocker: Thread locker has strong adhesion and can fix screws, nuts, and metal fasteners to prevent loosening due to vibration.
- Value 2 Pack 6ml Threadlocker: Our medium-strength blue threadlocker and high-strength red threadlocker, which can meet your various needs!
- Permanent Locking & Easy Disassembly: Both blue & red threadlocker can permanently lock tite fasteners due to their stable chemical properties. red threadlocker require heating due to their high disassembly torque to be disassembled with tools, while blue threadlocker can be disassembled with tools at any time.
- Prevents Rusting / Corrosion / Leakage: Unique anaerobic solidification function of flowing liquid ensures tight contact and perfect sealiEasy to use: Simply apply the threadlocker evenly to the thread, tighten the nut, and cure initially for 10-20 minutes, then fully cure within 24 hoursng of bolts & nuts. Avoid the additional cost of purchasing various specifications of washers and traditional locking screws.
- Easy to use: Simply apply the threadlocker evenly to the thread, tighten the nut, and cure initially for 10-20 minutes, then fully cure within 24 hours
SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020 Explorer Interceptor Utility: Apply Adhesive Around The Manual Rear Door Lock Cable Grommet One Or Both Rear Doors Following The Service Procedure (Do Not Use With Any Other Labor Operations) MT202245 Actual Time Repair/Claim Coding Causal Part: 78264A27 Condition Code: 33
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.