NHTSA ID Number: 10177703
Manufacturer Communication Number: SSM 48989
Summary
Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing has been updated with improved information to aid with accurate noise diagnosis. Replacing the steering gear may not necessarily eliminate the noise concern. Use Chassis Ears on all suspected components to accurately diagnose noise concerns.
6 Affected Products
Vehicles
APPLICABLE VEHICLES
2017 – 2019 TRUCK: UB U502N EXPLORER
1 Associated Document
Manufacturer Communications
SSM 48989 – 2017-2019 Explorer/Police Interceptor Utility – Noise While Turning
MC-10177703-0001.pdf 113.391KB
NHTSA ID Number: 10176121
Manufacturer Communication Number: SSM 48834
Summary
Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing is in the process of being updated with improved information to aid with accurate noise diagnosis. Replacing the steering gear may not necessarily eliminate the noise concern. Use Chassis Ears on all suspected components to accurately diagnose noise concerns. Monitor OASIS for updates.
6 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
SSM 48834 – 2017-2019 Explorer/Police Interceptor Utility – Noise While Turning
- NOISE DETECTION - Detect the source or squeaks, rattles, and other errant or troublesome noises
- 50-FOOT RANGE - Transmitters have a 50-foot signal range allowing use on small and large vehicles
- BUILT-IN SPEAKER - Monitor sounds with the built-in speaker or via headphones through the 3.5mm jack
- SIGNAL STRENGTH INDICATOR - LED lights indicate signal strength of the active channel
- ILLUMINATED CHANNEL BUTTONS - Active channels have illuminated buttons and can be changed or muted with a quick push
- Quickly detect the source of squeaks, rattles, and other noises throughout a car or truck's chassis
- Kit includes four independent transmitters to mount throughout the vehicle
- 4.3-inch LCD touchscreen-equipped control unit with easy to use interface
- Transmitter jumpers allow separate mounting of clamps and transmitters in confined spaces
- Color coded boots and location naming in software to quickly locate trouble spots
- Auto Detector Tool with Seek Out the Noises:This automotive engine tools is specially designed and developed for checking abnormal noise of automobile engine, abnormal noise of body, and abnormal noise of chassis, etc.The host computer with integrated six-channel signal receiver is used with six different sensors to detect abnormal noise during the driving of the car, synchronized with sound and light, which can easily identify the early problems
- Multi-Channel Chassis Ears Automotive Engine Tool:6-channel detector design, sound and light synchronization. This auto detector tool can detect abnormal noise in different locations and adjust the reception of different channels according to the detection situation.When a generator is running, it can detect the impact of vibration due the failure of a bearing, gear, valve, crank, cylinder, gearbox, vehicle body noise, etc.
- Abnormal sound indicator lighe:The abnormal sound indicator consists of three colors: green, yellow, and red. The color changes are determined by the detected volume. The minimum volume is green and the maximum is red. The abnormal noise of the six channels can be shown at the same time through the six rows of indicator lights. By adjusting the light sensitivity knob, the indicator can be used to assist in judging the location of the anomalous noise.
- Chassis Ear Car Detector Tool with Indicator light sensitivity & headphone:The car engine noise detector tool turn the indicator light clockwise to increase the sensitivity, and the range of the indicator light changes with the adjustment of the sensitivity. 6 Channel chassis ear car detector tool have six channels to detect abnormal noise sources at different locations at the same time, freely select channels through channel selection.
- List: The package includes 1 * detector host, 6 * clip-on sensors (Abnormal noise information can be detected at six different locations at the same time), 1 * headphone (Simple and comfortable, the volume can be adjusted at will), 3 * 3M sensor extension cables, 3 * 5M sensor extension cables. If you encounter any problems during use, please feel free to contact us.
- 🚕【PMulti-Channel Chassis Ears Automotive Engine Tool】: 6-channel detector design, sound and light synchronization. This auto detector tool can detect abnormal noise in different locations and adjust the reception of different channels according to the detection situation.When a generator is running, it can detect the impact of vibration due the failure of a bearing, gear, valve, crank, cylinder, gearbox, vehicle body noise, etc.
- 💡【Abnormal sound indicator lighe】: The abnormal sound indicator consists of three colors: green, yellow, and red. The color changes are determined by the detected volume. The minimum volume is green and the maximum is red. The abnormal noise of the six channels can be shown at the same time through the six rows of indicator lights. By adjusting the light sensitivity knob, the indicator can be used to assist in judging the location of the anomalous noise.
- 🔎【Chassis Ear Car Detector Tool with Indicator light sensitivity】: The car engine noise detector tool turn the indicator light clockwise to increase the sensitivity, and the range of the indicator light changes with the adjustment of the sensitivity. 6 Channel chassis ear car detector tool have six channels to detect abnormal noise sources at different locations at the same time, freely select channels through channel selection.
- ✅【List】: The package includes 1 * detector host, 6 * clip-on sensors (Abnormal noise information can be detected at six different locations at the same time), 1 * headphone (Simple and comfortable, the volume can be adjusted at will), 3 * 3M sensor extension cables, 3 * 5M sensor extension cables. If you encounter any problems during use, please feel free to contact us.
- ❗【Note】: Due to transportation restrictions, this product does not include batteries. You will need to provide your own AAA batteries
- PINPOINT TROUBLING NOISES - Easily pinpoint troubling noises that cannot be duplicated in a repair stall and only occur during road driving
- MULTI-CHANNEL - Connect up to six (6) microphones to different under-chassis locations simultaneously to find a noise's source
- FULL HEADPHONES - Includes a set of full-coverage headphones to block out surrounding noise
- COLOR CODED LEADS - Each microphone / clamp is color coded for easy identification
- 16-FOOT CABLES - 16-foot long wire leads allow microphones to be positioned in difficult to reach places
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API
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