NHTSA ID Number: 10177856
Manufacturer Communication Number: TSB 20-2216
Summary
Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FORD | ESCAPE | 2020 |
TECHNICAL SERVICE BULLETINFront Seat Cushion Uncomfortable – Heated Seats – Built On Or Before 14-Feb-2020 | 20-2216 09 July 2020 |
Model:
Ford
2020 Escape
Issue: Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2020 Escape
- Built on or before 14-Feb-2020
- Equipped with heated seats
- Bulge in front seat cushion
Parts
| Part Number | Description | Quantity | |
| LJ6Z- 14D696-J | – | Front Seat Mat | 1 Per Affected Seat |
| W719675- S451 | Package Contains 4 Pieces, 4 Pieces Required Per Affected Seat | Seat Bolts | 1 Per Affected Seat |
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
| Description | Operation No. | Time |
| 2020 Escape: Replace The Heated Seat Mat On The Passenger Front Seat Includes Time To Remove And Install Seat (Do Not Use With Any Other Labor Operations) | 202216A | 1.2
Hrs. |
| 2020 Escape: Replace The Heated Seat Mat On The Driver Front Seat Includes Time To Remove And Install Seat (Do Not Use With Any Other Labor Operations) | 202216B | 1.0
Hrs. |
| 2020 Escape: Replace The Heated Seat Mat On Both The Driver And Passenger Front Seats Includes Time To Remove And Install Seats (Do Not Use With Any Other Labor Operations) | 202216C | 2.0
Hrs. |
Repair/Claim Coding
| Causal Part: | 14D698 |
| Condition Code | 43 |
Service Procedure
- Replace the heated seat mat on the affected front seat. Refer to Workshop Manual, Section 501-10A.
1 Associated Document
Manufacturer Communications
20-2216
09 July 2020
MC-10177856-0001.pdf 106.278KB
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