NHTSA ID Number: 10178810
Manufacturer Communication Number: DOR-Z2E6B-08
Summary
These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a false check trailer brake message and Trailer Brake Controller fault whenever the brake pedal is pressed. This will cause the part to be replaced, due to repetitive dashboard warning light, even though it sends signals to the trailer brakes properly.
12 Affected Products
Vehicles
NAPA Solutions Trailer Brake Control
Author: Dorman Products
DC Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA Solutions Trailer Brake Control, NOE 73182311. All product on-hand which fits this SKU including all date codes that have been shipped should be returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the Dorman labor claims process.
Dorman will strive to re-fill supply with product following this inspection quickly.
Bulletin
Stores are instructed to pull all affected inventory and return to the DC. Store should request a CR on Storefront listing all of the parts being returned and include this Bulletin information in the Storefront request. Once the CR request is processed, store should return all of the parts included on the CR to the DC with the tare provided. The DC will scan the CR tare and release credit to the store.
DC Return Instructions:
Pull all affected inventory from DC stock, combine with affected store returns stock, and prepare for shipping.
DCs must contact Peggy Lafferty by e-mail or phone ([email protected]/ phone 215712-5367) to obtain a RGA Q-Number.
You will need to provide:
VDM number.
Part number being returned.
Total quantity being returned.
Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway). Carrier information will come from Peggy Lafferty at the time of the call.
Please mark these to:
Dorman Products
3400 E Walnut St.
Colmar PA 18915
Attn: RGA Q-Number ___________________________
Thank you for your understanding and assistance with this return for inspection.
Local/District Store Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA Solutions Trailer
Brake Control, NOE 73182311. All product on-hand which fits this SKU including all
date codes that have been shipped should be returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the Dorman labor claims process.
Dorman will strive to re-fill supply with product following this inspection quickly.
Stores are instructed to pull all affected inventory and return to the DC. Store should request a CR on Storefront listing all of the parts being returned and include this Bulletin information in the Storefront request. Once the CR request is processed, store should return all of the parts included on the CR to the DC with the tare provided. The DC will scan the CR tare and release credit to the store.
Jobber Store Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA Solutions Trailer
Brake Control, NOE 73182311. All product on-hand which fits this SKU including all
date codes that have been shippedshould be returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the Dorman labor claims process.
Dorman will strive to re-fill supply with product following this inspection quickly.
Stores are instructed to pull all affected inventory and return to the DC. Store should request a CR on Storefront listing all of the parts being returned and include this Bulletin information in the Storefront request. Once the CR request is processed, store should return all of the parts included on the CR to the DC with the tare provided. The DC will scan the CR tare and release credit to the store.
1 Associated Document
Manufacturer Communications
- Proportional Mode Brake for Everyday Towing: The Tow-Pro Liberty delivers Proportional Mode braking for smooth on-road control. Easy to install and use, the system reduces push and pull for ultimate towing confidence on roads and highways
- Universal Brake Controller for SUVs & Trucks: Pair with the universal pig tail wiring harness (TPH-025) or one of our vehicle specific brake controller wiring harnesses and switch inserts for factory-style integration (each sold separately)
- What’s Included: Tow-Pro Liberty Electric Brake Controller, Remote Head Assembly, Remote Head Nut, Remote Head Knob, Remote Head Bezel, Remote Head Cable 3’3” (1 m). Supports 1–2 axles. Fits most common trailer braking applications
- No Knee-Knocking and Sway Control: Compact dash dial blends seamlessly into your vehicle while Active Calibration and sway control deliver smooth braking, with or without a trailer to stay steady on roads
- Confidence for The Long Haul: Designed and torture-tested in the Australian Outback, it's engineered for the toughest towing conditions. Trusted for 45+ years, REDARC offers a 2 year limited warranty on this trailer brake controller
- 【Intelligent braking】Proportional controllers are the safest and most responsive braking system you can install.Proportional trailer brake controllers automatically sense when your tow vehicle slows down or stops. This type of brake controller will replicate your own braking intensity for your trailer's brakes, whether you slow to a gradual stop or have to slam on your brakes
- 【Easy to display】LED Digital display screens show the voltage delivery going from the brake controller to the trailer's brakes. Easy to read, easy to observe vehicle conditions in real time.In case of emergencies, make adjustments in time
- 【Safer and more stable】Fits 1 to 4 axle (2 to 8 brakes) trailers to deliver a signal from your vehicle's brakes to your trailer,both quantity of braking power (result) and rate of the program (sync) can be adjusted to fit your inclination, the street conditions, and kind of trailer,increase the safety of driving.Requires no leveling
- 【Quick installation and use】Wiring ports are available for vehicle-specific brake controller harnesses and provide a quick connection between the controller and the towing vehicle for quick and easy installation or removal
- 【4 Wiring & controls】BLACK-Vehicle Power, RED-Stop Light, WHITE-Vehicle Ground, BLUE-Trailer Brakes
- 🏆【PROPORTIONAL ELECTRIC BRAKE CONTROLLER】Lrichy brake controller uses internal sensors to automatically apply trailer brakes based on your tow vehicle's braking intensity and speed. It intelligently sets the correct braking level and adjusts for hills, delivering reliable stopping power in any situation
- 🏆【WIDE COMPATIBILITY】This proportional controller replaces the Brake-EVN 8508220 and has Smoother braking than the 8507111 Time-Delay Brake IV. It's compatible with various vehicles including Ford, GM, Chevy, Dodge, RAM, Toyota, Jeep, and more with 2, 4, 6, and 8 brakes (1-4 axles). NOTE: Vehicle-Specific Plug & Play Harness Not Included
- 🏆【SIMPLE SETUP & USE】A detailed instruction manual with an easy-to-read LED digital display makes it easy to show settings, real-time diagnostic information, and alarms. For manual braking, simply move the manual lever to the left. Braking force will be applied to the trailer braking system based on the previously set braking force
- 🏆【EASY MOUNTING】Includes brackets and screws for simple installation. Features a plug-and-play port for easy disconnection
- 🏆【SATISFACTION GUARANTEE】Lrichy attaches great importance to product quality and customer shopping experience! We provide 2 Years of warranty service and a refund for product quality issues! If you have any problems, you can contact us via Amazon! Free exchange and refund policy for a truly hassle-free after-sales service!
- Slim, low-profile design for a functional, modern aesthetic
- Unique bracket system for improved dash clearance
- Fully adjustable power and ramp time
- Operates 2-6 trailer brakes at a time (1-3 axles)
- No internal moving parts and no leveling required
- ✨ Proportional Braking System: Ensures smooth, consistent stops by applying trailer brakes in proportion to your vehicle's braking intensity. Ideal for all trailer types, from light utility to heavy-duty.
- ✨ Clear Digital Display: Easy-to-read screen provides real-time brake settings and connection status. Continuous diagnostics alert you to issues instantly for quick resolution.
- ✨ Customizable Braking: Adjust braking power with the manual override lever and three boost settings. Perfect for varying towing loads and driving conditions.
- ✨ Easy Installation: Plug-and-play wiring and flexible mounting options (snap-in clip or bracket) allow for quick setup within a 180-degree range.
- ✨ Reliable Performance: Built with self-leveling tech and advanced circuit protection. Backed by lifetime service and a no-hassle return policy for worry-free towing.
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