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May 27, 2020 NHTSA CAMPAIGN NUMBER: 20V306000
Front Facing Camera Improperly Calibrated
If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
NHTSA Campaign Number: 20V306
Manufacturer Ford Motor Company
Components ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
Potential Number of Units Affected 24
Summary
Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Remedy
Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S26.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
May 28, 2020
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year Mustang Vehicles
Image Processing Module A Camera Alignment Calibration
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Mustang | 2020 | Flat Rock | February 10, 2020 through February 11, 2020 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In all of the affected vehicles, the Image Processing Module A (IPMA) camera may not by calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:
- Pre-Collision Assist (PCA)
- Adaptive Cruise Control (ACC)
- Lane Keeping System (LKS)
- Driver Alert
- Automatic High Beam Control (AHBC)
This condition may also prevent notifications to the driver that these features may not be functioning as intended. An incorrect IPMA camera calibration could compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to reconfigure the IPMA by performing the Lane Departure Warning System (LDWS) camera alignment procedure using the Integrated Diagnostic Software (IDS) release 117.06 or higher. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of June 15, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year Mustang Vehicles
Image Processing Module A Camera Alignment Calibration
OASIS ACTIVATION
OASIS will be activated on May 28, 2020.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on May 28,2020. Owner names and addresses will be available by June 23, 2020.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
- For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
- Ford vehicles – 3 years or 36,000 miles
- For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.
CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
- When entering claims, select claim type 31: Field Service Action. The FSA number 20S26 is the sub code.
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
- Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year Mustang Vehicles
Image Processing Module A Camera Alignment Calibration
LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
| Perform the IPMA LDWS camera alignment calibration using IDS release 117.06 or higher. | 20S26B | 0.6 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.
ATTACHMENT III
CERTAIN 2020 MODEL YEAR MUSTANG VEHICLES — IMAGE PROCESSING MODULE A CAMERA ALIGNMENT CALIBRATION
SERVICE PROCEDURE
1. Connect a battery charger to the 12V battery.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.
NOTE: Make sure the IDS computer does not enter sleep mode during Image Processing Module A (IPMA) camera alignment calibration.
2. Connect the Integrated Diagnostic Software (IDS) to the vehicles Data Link Connector (DLC) and identify the vehicle.
3. Select “Tool Box”, then “Body”, then “LDWS Camera Alignment” and then select the “Tick”.
4. Select “Continue”.
5. Read over and note the “Vehicle Condition, Drive Cycle, Route Planning and Outside Conditions” then select “Continue”.
6. Turn the ignition to the ON position with the engine not running and select “OK”.
7. When prompted with the question “Do you wish to keep these values” select “No” to reconfigure the wheel arch height measurement. See Figure 1.
FIGURE 1
8. The front left and right wheel arch height measurements are required. Make sure the vehicle is parked on a level surface, at normal operating height and not overloaded, then select “Continue”.
9. Measure and record the front wheel arch height measurements. See Figures 2 and 3.
FIGURE 2
FIGURE 3
10. Enter the measurements for the front wheel arch heights, then select “Ok”. See Figure 4.
FIGURE 4
11. Disconnect the battery charger and close the hood.
12. Start the engine, do not key off the vehicle until calibration is complete. Select “Ok”.
13. Begin the road test on a road with visible lane markers and select “Continue” to begin the calibration. See Figure 5.
FIGURE 5
14. Once the calibration reaches 100% select “Ok”. See Figure 6.
FIGURE 6
15. Procedure completed, select “Continue”. See Figure 7.
NOTE: “Front Camera Malfunction – Service Required” popup message may not apply to this program.
FIGURE 7
16. Check and clear any DTC’s.
June 2020
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 20S26 / NHTSA Recall 20V-306
2020 Mustang
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
| What is the issue? | On your vehicle, the Image Processing Module A (IPMA) camera may not be calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:
This condition may also prevent notifications to the driver that these features may not be functioning as intended. |
| What is the risk? | This may compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system. |
| What will Ford and your dealer do? | Ford Motor Company has authorized your dealer to reconfigure the IPMA free of charge (parts and labor). |
| How long will it take? | The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. |
| What should you do? | Please call your dealer without delay and request a service date for Recall 20S26. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. |
| COVID-19
(CORONAVIRUS) |
Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit owner.ford.com. |
| What if you no longer own this vehicle? | If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. |
| Can we assist you further? | If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Fordowner.com. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 20V-306. |
Thank you for your attention to this important matter.
Ford Customer Service Division
Junio de 2020
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de seguridad 20S26 / Campaña 20V-306 de la NHTSA
2020 Mustang
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.
Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
| ¿Cuál es el problema? | En su vehículo, la cámara del módulo de procesamiento de imagen A (IPMA) podría no estar correctamente calibrada. Como resultado, las siguientes funciones podrían presentar una funcionalidad degradada mientras el vehículo está en operación.
Esta condición también podría evitar el envío de notificaciones al conductor, con relación a estas las características que podrían no estar funcionando según lo previsto. |
| ¿Qué riesgo existe? | Esto podría comprometer la eficacia de las funciones para detectar una colisión frontal, mantener una distancia segura con otros vehículos y detectar carriles, lo cual aumenta el riesgo de accidente, si el conductor se está confiando en la asistencia del sistema. |
| ¿Qué medidas adoptarán Ford y su distribuidor? | Ford Motor Company ha autorizado a su distribuidor a reconfigurar el IPMA sin costo alguno (piezas y mano de obra). |
| ¿Cuánto tiempo tomará? | El tiempo necesario para esta reparación será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. |
| ¿Qué debe hacer? | Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar a cabo la campaña 20S26. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.
Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta campaña lo antes posible. Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. |
| COVID-19
(CORONAVIRUS) |
Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio fundamental. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando duro para mantenerlo en las calles durante estos tiempos difíciles, visite owner.ford.com. |
| ¿Qué pasa si usted ya no es el propietario del vehículo? | Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. |
| ¿Podemos hacer algo más por usted? | Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del Este). PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com. Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del Este). Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Mencione la campaña de seguridad 20V-306 de la NHTSA. |
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
August, 2020
* * * IMPORTANT SAFETY RECALL REMINDER * * *
According to our records, your 2020 Mustang has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible.
| Recall Number and Description: | 20S26 – IMAGE PROCESSING MODULE A CAMERA ALIGNMENT |
| What is the issue? | On your vehicle, the Image Processing Module A (IPMA) camera may not be calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:
This condition may also prevent notifications to the driver that these features may not be functioning as intended. This may compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system. |
If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332.
If you wish to contact us through the Internet, our address is: www.Fordowner.com. Thank you for your attention to this very important matter.
Augusto de, 2020
* * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * *
Seg nuestros registros, no se realizaron en sur 2020 Mustang las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.
| Número y descripción de la campaña: | 20S26 – MÓDULO DE PROCESAMIENTO DE IMÁGENES UNA ALINEACIÓN DE CÁMARA |
| ¿Cuál es el problema? | En su vehículo, la cámara del módulo de procesamiento de imagen A (IPMA) podría no estar correctamente calibrada. Como resultado, las siguientes funciones podrían presentar una funcionalidad degradada mientras el vehículo está en operación.
Esta condición también podría evitar el envío de notificaciones al conductor, con relación a las características que podrían no estar funcionando según lo previsto. Esto podría comprometer la eficacia de las funciones para detectar una colisión frontal, mantener una distancia segura con otros vehículos y detectar carriles, lo cual aumenta el riesgo de accidente, si el conductor se está confiando en la asistencia del sistema. |
Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332.
Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com. Gracias por su atenciic en este asunto sumamente importante.
Ford Media Center
FORD MOTOR COMPANY ISSUES TWO SAFETY RECALLS IN NORTH AMERICA
May 29, 2020 | DEARBORN, Mich.
DEARBORN, Mich., May 29, 2020 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows:
Select 2016-17 Ford Transit Connect vehicles
In affected vehicles, the driver and/or front passenger seat belt pretensioners may not deploy in a crash event in which the front seat belt pretensioners are activated. Even with the primary seat belt locking function operating properly, if the front seat belt pretensioner fails to deploy during a crash, it may increase the risk of injury to a front occupant.
Ford is not aware of any such non-deployments or injuries associated with this condition. This action affects 1,616 vehicles in the United States and 131 in Canada. Affected vehicles were built at Valencia Assembly Plant, July 17-31, 2016.
Dealers will inspect the driver and front passenger seat belt assemblies and replace those that were produced during the suspect date range. The Ford reference number for this recall is 20S25.
Select 2020 Ford Mustang vehicles
Affected vehicles are equipped with an image processing module A – a forward-looking camera – that is misaligned to the vehicle. As a result of this misalignment, the camera may not function as intended. An incorrect forward-looking camera alignment calibration may cause features to have degraded functionality during vehicle operation. Those features include Pre-Collision Assist, Adaptive Cruise Control, Lane-Keeping System, Driver Alert and Auto High-Beam Control. The Pre-Collision Assist system’s effectiveness in detecting a frontal collision may be compromised, increasing the risk of an accident.
Ford is not aware of any reports of accident or injury related to this condition. This action affects 24 vehicles in the United States and one in Canada. Affected vehicles were built at Flat Rock Assembly Plant, Feb. 10-11, 2020.
Dealers will reconfigure the forward-looking camera by aligning the Lane Departure Warning system camera. The Ford reference number for this recall is 20S26.
SEOCONTENT-START**************************************************************************************************************5/29/2020 Ford Motor Company Issues Two Safety Recalls in North America | Ford Media Center
https://media.ford.com/content/fordmedia/fna/us/en/news/2020/05/29/ford-motor-company-issues-two-safety-recalls-in-north-… 1/2
Ford Media Center
About Ford Motor Company
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs,
manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and
Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is
May 29, 2020 | DEARBORN, Mich.
FORD MOTOR COMPANY ISSUES TWO SAFETY
RECALLS IN NORTH AMERICA
DEARBORN, Mich., May 29, 2020 – Ford Motor Company is issuing two safety recalls in North
America. Details are as follows:
Select 2016-17 Ford Transit Connect vehicles
In affected vehicles, the driver and/or front passenger seat belt pretensioners may not deploy in a
crash event in which the front seat belt pretensioners are activated. Even with the primary seat
belt locking function operating properly, if the front seat belt pretensioner fails to deploy during a
crash, it may increase the risk of injury to a front occupant.
Ford is not aware of any such non-deployments or injuries associated with this condition. This
action affects 1,616 vehicles in the United States and 131 in Canada. Affected vehicles were built at
Valencia Assembly Plant, July 17-31, 2016.
Dealers will inspect the driver and front passenger seat belt assemblies and replace those that
were produced during the suspect date range. The Ford reference number for this recall is 20S25.
Select 2020 Ford Mustang vehicles
Affected vehicles are equipped with an image processing module A – a forward-looking camera –
that is misaligned to the vehicle. As a result of this misalignment, the camera may not function as
intended. An incorrect forward-looking camera alignment calibration may cause features to have
degraded functionality during vehicle operation. Those features include Pre-Collision Assist,
Adaptive Cruise Control, Lane-Keeping System, Driver Alert and Auto High-Beam Control. The
Pre-Collision Assist system’s effectiveness in detecting a frontal collision may be compromised,
increasing the risk of an accident.
Ford is not aware of any reports of accident or injury related to this condition. This action affects
24 vehicles in the United States and one in Canada. Affected vehicles were built at Flat Rock
Assembly Plant, Feb. 10-11, 2020.
Dealers will reconfigure the forward-looking camera by aligning the Lane Departure Warning
system camera. The Ford reference number for this recall is 20S26.
5/29/2020 Ford Motor Company Issues Two Safety Recalls in North America | Ford Media Center
https://media.ford.com/content/fordmedia/fna/us/en/news/2020/05/29/ford-motor-company-issues-two-safety-recalls-in-north-… 2/2
pursuing leadership positions in electrification; mobility solutions, including self-driving services; and
connected services. Ford employs approximately 188,000 people worldwide. For more information
regarding Ford, its products and Ford Motor Credit Company, please visit www.corporate.ford.com.**************************************************************************************************************
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FORD | MUSTANG | 2020 |
10 Associated Documents
Defect Notice 573 Report
RCLRPT-20V306-2648.PDF 214.653KB
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Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26 Certain 2020 Model Year Mustang Vehicles Image Processing Module A Camera Alignment Calibration
RCMN-20V306-5244.pdf 982.983KB
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Recall Acknowledgement
RCAK-20V306-4512.pdf 271.148KB
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Miscellaneous Document – Media Release re FORD MOTOR COMPANY ISSUES TWO SAFETY RECALLS IN NORTH AMERICA
RMISC-20V306-5390.pdf 145.052KB
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ISSUED Owner Notification Letter(Part 577)
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Recall Quarterly Report #3, 2020-4
RCLQRT-20V306-2529.PDF 211.31KB
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ISSUED Renotification Notice
RCRN-20V306-0285.pdf 376.178KB
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Recall Quarterly Report #1, 2020-2
RCLQRT-20V306-5490.PDF 211.125KB
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Recall Quarterly Report #2, 2020-3
RCLQRT-20V306-3883.PDF 211.226KB
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Recall Quarterly Report #4, 2021-1
RCLQRT-20V306-0534.PDF 211.418KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V306&docType=RCL
Reprogramming
Service Information & Reprogramming
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
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| IDS/FDRS | VCM, VCM II , VCMM |
X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
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CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool |
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CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |
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CarDAQ-Plus |
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CarDAQ-M |
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VSI J2534 ECU Reprogrammer |
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Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
- 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
- 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
- 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
- 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
- CUSTOM-DESIGNED FOR USE WITH FORSCAN and recommended by the FORScan Team
- DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
- ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
- MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
- ROCK-SOLID CONNECTION avoids data corruption and dropped packets
- 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
- 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●Supports Windows 7● CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
- 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
- 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.
- 【ALL-IN-1 REPROGRAMMING TOOL】With its exceptional compatibility, TOPDON RLink Lite J2534 pass-thru programmer and enhanced VCI seamlessly conducts original equipment-level diagnostics, programming, and coding jobs, achieving OE-level diagnostics across various vehicle models with a single device. Note: TOPDON RLink Lite is Window-only, not compatible with Mac.
- 【J2534 REPROGRAMMING TOOL】The RLink Lite functions as a J2534 pass-thru programmer to achieve OEM programming and diagnostics. Compliant with three major automotive industry standards D-PDU/J2534/RP1210, and latest DoIP/CAN/CAN FD, the RLink Lite ensures extensive vehicle coverage and speedy diagnostics.
- 【ENHANCED VCI】The TOPDON RLink Lite operates as a versatile VCI box, enabling you to achieve advanced diagnostic, programming, and coding functionalities when paired with OE software. Moreover, TOPDON's DMS Driver Management System helps you easily master the OE software by offering drivers for various brands.***We don't provide extra OE software.
- 【FASTER & SMOOTHER】Powered by a 1.8 GHz quad-core processor, enjoy swift response and seamless operation. The RLink Lite Enhanced VCI runs on Android 11.0 for advanced features and top-notch security. With 2GB RAM and 32GB ROM, storage is ample for smooth performance and quick access to data and apps.
- 【PACKAGE+J2534 SUPPORT】The package comprises the RLink Lite main unit, a 2m OBDII diagnostic cable, a 5m Ethernet cable, a 1.5m USB 2.0 data cable, a 12V DC power adapter, and a quick start guide. Enjoy complimentary technical support from our dedicated TOPDON team for any J2534-related inquiries or concerns throughout the lifespan of your device.
Last update on 2024-07-16 / Affiliate links / Images from Amazon Product Advertising API
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