May 27, 2020 NHTSA CAMPAIGN NUMBER: 20V306000
Front Facing Camera Improperly Calibrated
If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
NHTSA Campaign Number: 20V306
Manufacturer Ford Motor Company
Components ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
Potential Number of Units Affected 24
Summary
Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Remedy
Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S26.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
May 28, 2020
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year Mustang Vehicles
Image Processing Module A Camera Alignment Calibration
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Mustang | 2020 | Flat Rock | February 10, 2020 through February 11, 2020 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In all of the affected vehicles, the Image Processing Module A (IPMA) camera may not by calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:
- Pre-Collision Assist (PCA)
- Adaptive Cruise Control (ACC)
- Lane Keeping System (LKS)
- Driver Alert
- Automatic High Beam Control (AHBC)
This condition may also prevent notifications to the driver that these features may not be functioning as intended. An incorrect IPMA camera calibration could compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to reconfigure the IPMA by performing the Lane Departure Warning System (LDWS) camera alignment procedure using the Integrated Diagnostic Software (IDS) release 117.06 or higher. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of June 15, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year Mustang Vehicles
Image Processing Module A Camera Alignment Calibration
OASIS ACTIVATION
OASIS will be activated on May 28, 2020.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on May 28,2020. Owner names and addresses will be available by June 23, 2020.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
- For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
- Ford vehicles – 3 years or 36,000 miles
- For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.
CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
- When entering claims, select claim type 31: Field Service Action. The FSA number 20S26 is the sub code.
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
- Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year Mustang Vehicles
Image Processing Module A Camera Alignment Calibration
LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
| Perform the IPMA LDWS camera alignment calibration using IDS release 117.06 or higher. | 20S26B | 0.6 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.
ATTACHMENT III
CERTAIN 2020 MODEL YEAR MUSTANG VEHICLES — IMAGE PROCESSING MODULE A CAMERA ALIGNMENT CALIBRATION
SERVICE PROCEDURE
1. Connect a battery charger to the 12V battery.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.
NOTE: Make sure the IDS computer does not enter sleep mode during Image Processing Module A (IPMA) camera alignment calibration.
2. Connect the Integrated Diagnostic Software (IDS) to the vehicles Data Link Connector (DLC) and identify the vehicle.
3. Select “Tool Box”, then “Body”, then “LDWS Camera Alignment” and then select the “Tick”.
4. Select “Continue”.
5. Read over and note the “Vehicle Condition, Drive Cycle, Route Planning and Outside Conditions” then select “Continue”.
6. Turn the ignition to the ON position with the engine not running and select “OK”.
7. When prompted with the question “Do you wish to keep these values” select “No” to reconfigure the wheel arch height measurement. See Figure 1.
FIGURE 1
8. The front left and right wheel arch height measurements are required. Make sure the vehicle is parked on a level surface, at normal operating height and not overloaded, then select “Continue”.
9. Measure and record the front wheel arch height measurements. See Figures 2 and 3.
FIGURE 2
FIGURE 3
10. Enter the measurements for the front wheel arch heights, then select “Ok”. See Figure 4.
FIGURE 4
11. Disconnect the battery charger and close the hood.
12. Start the engine, do not key off the vehicle until calibration is complete. Select “Ok”.
13. Begin the road test on a road with visible lane markers and select “Continue” to begin the calibration. See Figure 5.
FIGURE 5
14. Once the calibration reaches 100% select “Ok”. See Figure 6.
FIGURE 6
15. Procedure completed, select “Continue”. See Figure 7.
NOTE: “Front Camera Malfunction – Service Required” popup message may not apply to this program.
FIGURE 7
16. Check and clear any DTC’s.
June 2020
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 20S26 / NHTSA Recall 20V-306
2020 Mustang
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
| What is the issue? | On your vehicle, the Image Processing Module A (IPMA) camera may not be calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:
This condition may also prevent notifications to the driver that these features may not be functioning as intended. |
| What is the risk? | This may compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system. |
| What will Ford and your dealer do? | Ford Motor Company has authorized your dealer to reconfigure the IPMA free of charge (parts and labor). |
| How long will it take? | The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. |
| What should you do? | Please call your dealer without delay and request a service date for Recall 20S26. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. |
| COVID-19
(CORONAVIRUS) |
Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit owner.ford.com. |
| What if you no longer own this vehicle? | If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. |
| Can we assist you further? | If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Fordowner.com. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 20V-306. |
Thank you for your attention to this important matter.
Ford Customer Service Division
Junio de 2020
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de seguridad 20S26 / Campaña 20V-306 de la NHTSA
2020 Mustang
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.
Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
| ¿Cuál es el problema? | En su vehículo, la cámara del módulo de procesamiento de imagen A (IPMA) podría no estar correctamente calibrada. Como resultado, las siguientes funciones podrían presentar una funcionalidad degradada mientras el vehículo está en operación.
Esta condición también podría evitar el envío de notificaciones al conductor, con relación a estas las características que podrían no estar funcionando según lo previsto. |
| ¿Qué riesgo existe? | Esto podría comprometer la eficacia de las funciones para detectar una colisión frontal, mantener una distancia segura con otros vehículos y detectar carriles, lo cual aumenta el riesgo de accidente, si el conductor se está confiando en la asistencia del sistema. |
| ¿Qué medidas adoptarán Ford y su distribuidor? | Ford Motor Company ha autorizado a su distribuidor a reconfigurar el IPMA sin costo alguno (piezas y mano de obra). |
| ¿Cuánto tiempo tomará? | El tiempo necesario para esta reparación será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. |
| ¿Qué debe hacer? | Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar a cabo la campaña 20S26. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.
Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta campaña lo antes posible. Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. |
| COVID-19
(CORONAVIRUS) |
Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio fundamental. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando duro para mantenerlo en las calles durante estos tiempos difíciles, visite owner.ford.com. |
| ¿Qué pasa si usted ya no es el propietario del vehículo? | Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. |
| ¿Podemos hacer algo más por usted? | Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del Este). PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com. Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del Este). Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Mencione la campaña de seguridad 20V-306 de la NHTSA. |
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
August, 2020
* * * IMPORTANT SAFETY RECALL REMINDER * * *
According to our records, your 2020 Mustang has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible.
| Recall Number and Description: | 20S26 – IMAGE PROCESSING MODULE A CAMERA ALIGNMENT |
| What is the issue? | On your vehicle, the Image Processing Module A (IPMA) camera may not be calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:
This condition may also prevent notifications to the driver that these features may not be functioning as intended. This may compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system. |
If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332.
If you wish to contact us through the Internet, our address is: www.Fordowner.com. Thank you for your attention to this very important matter.
Augusto de, 2020
* * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * *
Seg nuestros registros, no se realizaron en sur 2020 Mustang las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.
| Número y descripción de la campaña: | 20S26 – MÓDULO DE PROCESAMIENTO DE IMÁGENES UNA ALINEACIÓN DE CÁMARA |
| ¿Cuál es el problema? | En su vehículo, la cámara del módulo de procesamiento de imagen A (IPMA) podría no estar correctamente calibrada. Como resultado, las siguientes funciones podrían presentar una funcionalidad degradada mientras el vehículo está en operación.
Esta condición también podría evitar el envío de notificaciones al conductor, con relación a las características que podrían no estar funcionando según lo previsto. Esto podría comprometer la eficacia de las funciones para detectar una colisión frontal, mantener una distancia segura con otros vehículos y detectar carriles, lo cual aumenta el riesgo de accidente, si el conductor se está confiando en la asistencia del sistema. |
Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332.
Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com. Gracias por su atenciic en este asunto sumamente importante.
Ford Media Center
FORD MOTOR COMPANY ISSUES TWO SAFETY RECALLS IN NORTH AMERICA
May 29, 2020 | DEARBORN, Mich.
DEARBORN, Mich., May 29, 2020 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows:
Select 2016-17 Ford Transit Connect vehicles
In affected vehicles, the driver and/or front passenger seat belt pretensioners may not deploy in a crash event in which the front seat belt pretensioners are activated. Even with the primary seat belt locking function operating properly, if the front seat belt pretensioner fails to deploy during a crash, it may increase the risk of injury to a front occupant.
Ford is not aware of any such non-deployments or injuries associated with this condition. This action affects 1,616 vehicles in the United States and 131 in Canada. Affected vehicles were built at Valencia Assembly Plant, July 17-31, 2016.
Dealers will inspect the driver and front passenger seat belt assemblies and replace those that were produced during the suspect date range. The Ford reference number for this recall is 20S25.
Select 2020 Ford Mustang vehicles
Affected vehicles are equipped with an image processing module A – a forward-looking camera – that is misaligned to the vehicle. As a result of this misalignment, the camera may not function as intended. An incorrect forward-looking camera alignment calibration may cause features to have degraded functionality during vehicle operation. Those features include Pre-Collision Assist, Adaptive Cruise Control, Lane-Keeping System, Driver Alert and Auto High-Beam Control. The Pre-Collision Assist system’s effectiveness in detecting a frontal collision may be compromised, increasing the risk of an accident.
Ford is not aware of any reports of accident or injury related to this condition. This action affects 24 vehicles in the United States and one in Canada. Affected vehicles were built at Flat Rock Assembly Plant, Feb. 10-11, 2020.
Dealers will reconfigure the forward-looking camera by aligning the Lane Departure Warning system camera. The Ford reference number for this recall is 20S26.
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5/29/2020 Ford Motor Company Issues Two Safety Recalls in North America | Ford Media Center
https://media.ford.com/content/fordmedia/fna/us/en/news/2020/05/29/ford-motor-company-issues-two-safety-recalls-in-north-… 1/2
Ford Media Center
About Ford Motor Company
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs,
manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and
Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is
May 29, 2020 | DEARBORN, Mich.
FORD MOTOR COMPANY ISSUES TWO SAFETY
RECALLS IN NORTH AMERICA
DEARBORN, Mich., May 29, 2020 – Ford Motor Company is issuing two safety recalls in North
America. Details are as follows:
Select 2016-17 Ford Transit Connect vehicles
In affected vehicles, the driver and/or front passenger seat belt pretensioners may not deploy in a
crash event in which the front seat belt pretensioners are activated. Even with the primary seat
belt locking function operating properly, if the front seat belt pretensioner fails to deploy during a
crash, it may increase the risk of injury to a front occupant.
Ford is not aware of any such non-deployments or injuries associated with this condition. This
action affects 1,616 vehicles in the United States and 131 in Canada. Affected vehicles were built at
Valencia Assembly Plant, July 17-31, 2016.
Dealers will inspect the driver and front passenger seat belt assemblies and replace those that
were produced during the suspect date range. The Ford reference number for this recall is 20S25.
Select 2020 Ford Mustang vehicles
Affected vehicles are equipped with an image processing module A – a forward-looking camera –
that is misaligned to the vehicle. As a result of this misalignment, the camera may not function as
intended. An incorrect forward-looking camera alignment calibration may cause features to have
degraded functionality during vehicle operation. Those features include Pre-Collision Assist,
Adaptive Cruise Control, Lane-Keeping System, Driver Alert and Auto High-Beam Control. The
Pre-Collision Assist system’s effectiveness in detecting a frontal collision may be compromised,
increasing the risk of an accident.
Ford is not aware of any reports of accident or injury related to this condition. This action affects
24 vehicles in the United States and one in Canada. Affected vehicles were built at Flat Rock
Assembly Plant, Feb. 10-11, 2020.
Dealers will reconfigure the forward-looking camera by aligning the Lane Departure Warning
system camera. The Ford reference number for this recall is 20S26.
5/29/2020 Ford Motor Company Issues Two Safety Recalls in North America | Ford Media Center
https://media.ford.com/content/fordmedia/fna/us/en/news/2020/05/29/ford-motor-company-issues-two-safety-recalls-in-north-… 2/2
pursuing leadership positions in electrification; mobility solutions, including self-driving services; and
connected services. Ford employs approximately 188,000 people worldwide. For more information
regarding Ford, its products and Ford Motor Credit Company, please visit www.corporate.ford.com.
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1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FORD | MUSTANG | 2020 |
10 Associated Documents
Defect Notice 573 Report
RCLRPT-20V306-2648.PDF 214.653KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26 Certain 2020 Model Year Mustang Vehicles Image Processing Module A Camera Alignment Calibration
RCMN-20V306-5244.pdf 982.983KB
Recall Acknowledgement
RCAK-20V306-4512.pdf 271.148KB
Miscellaneous Document – Media Release re FORD MOTOR COMPANY ISSUES TWO SAFETY RECALLS IN NORTH AMERICA
RMISC-20V306-5390.pdf 145.052KB
ISSUED Owner Notification Letter(Part 577)
Recall Quarterly Report #3, 2020-4
RCLQRT-20V306-2529.PDF 211.31KB
ISSUED Renotification Notice
RCRN-20V306-0285.pdf 376.178KB
Recall Quarterly Report #1, 2020-2
RCLQRT-20V306-5490.PDF 211.125KB
Recall Quarterly Report #2, 2020-3
RCLQRT-20V306-3883.PDF 211.226KB
Recall Quarterly Report #4, 2021-1
RCLQRT-20V306-0534.PDF 211.418KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V306&docType=RCL
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
| IDS/FDRS | VCM, VCM II, VCMM | X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
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CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |
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CarDAQ-Plus |
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CarDAQ-M |
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VSI J2534 ECU Reprogrammer |
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Drew Tech Mongoose Pro USB to CAN ISO9141 Interface |
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘 !
- 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable.
- 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility before your order.
- 🚗【Same as MaxiSys Elite, No IP Restriction】: Covering 99% of the vehicle models from 1996 to 2022. Based on the MS908S Pro, Autel MK908P diagnostic scan tool enjoys superior hardware configuration, serves 13 languages with no IP restrictions (MS908S Pro ONLY supports English) Lifetime after-sales service and professional technology support have no difference from offline retail version. Feel free to message us with any problems. Present battery tester as a gift (worth 49 bucks).
- 🚗【ECU Programming & Coding, Guru for Local Smith】: To broaden vehicle business and increase your revenue, the Autel scanner MK908P assigns advanced ECU programming and coding to 1) customize your car, 2) unfold the hidden features, 3) disable the annoying functions to improve car performance, but also reprogram the adaptive data to certain components after repairs or replacements. The specific operation varies by model.
- 🚗【36+ Service Functions, Best for Repair Shops】: Designed for large-scale garages and equipped with 36+ repair functions, Autel MK908P covers 99% of cars in the market. This make it the most valuable scanner to serve as many cars as possible in your shop. The 36+ functions include Oil Reset, TPMS, ABS Bleeding, EPB, SAS, Injector Coding, BMS, Suspension, etc. Please be noted MK908P programming tool will always keep pace with newer functions and continuous upgrading, never out of date.
- 🚗【High-end Online Functions, OE-level Auto Scanner】: MK908P diagnostic tool explores all the systems and scans hidden DTCs. For quickly locating the fault, active test sends commands directly to vehicle modules to perform specific tests on windows, sunroofs, wipers, relays, injectors, and actuators, etc. Newly launched online functions obtain the online data from the server like online account login service for VW, Audi, Skoda; online configuration for Renault; online coding for Porsche; etc.
- 🚗【Top-end Configuration, Ultra-Fast Speed】: Same functions with MaxiSys Elite, but configured with 2G+64G memory Hexa-core processor, 10.1” screen, and 15000mAh battery to accelerate diagnostics and repair. 2022 MK908P diagnostic scanner offers more to expand the market and raise income for example power balance for Ford, Chrysler, GM; personalization for VW, Audi, Toyota; guided functions for VW, Audi, Skoda; etc.
- 👍【SAME AS MK908P & BETTER TECH SUPPORT】 MS908S Pro has EXACTLY the same diagnostics and service functions as MK908P and Autel MaxiSys Elite. Unlike online product MK908P, MS908S Pro is a mature product that has been tested and approved by workshops across US! NOTE: MS908S Pro is for North & South America only, and support English only.
- 👍【J-2534 ECU PROGRAMMING】Autel MaxiSys MS908S Pro is a professional automotive diagnostic scanner that utilizes powerful Cortex A7+A15 six-core processor that can perform OE level all systems diagnostics and various special functions. With J2534 ECU Programming Device included, it is capable of replacing the existing software & firmware and programming new ECUs(PCM, ECM) for specific BMW and Benz.
- 👍【25 SPECIAL FUNCTIONS FOR PROS】 Autel MS908S Pro is an advanced auto scan tools that can perform various special functions: Oil Reset, EPB reset, DPF Regen, ABS Bleed, SAS, Battery Registration, Injector Coding, Power Balance, Crankshaft Variation Learn and etc. NOTE: Special Functions are NOT universally compatible. Pls send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility before purchase.
- 👍【EXTENSIVE VEHICLE COVERAGE】 MS908S Pro diagnostic scanner computer covers more than 80 US, Asian and European vehicle makes. The scan tool can work on most OBDII-compliant vehicles to locate check engine issues, 80+ makes and models to scan all available systems. For special functions, coverage varies across vehicles, please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility first.
- 👍【HASSLE-FREE PURCHASE】 Autel MaxiSys MS908S Pro car scanner comes with 12 Months FREE software updates and services and is backed by Amazon 30 Day Return Policy. If there are any issues or concerns, please contact us directly via 🚘auteldirect @ outlook . com🚘 for prompt tech support and best after-sales services! Purchase now to solve drivability issues, emission issues and save both time & money.
- Fully compatible with SAE-J2534-1 & SAE-J2534-2.How to resolve "License Expired" issue? Please download latest vx manager. After download, please install the new vx manager. Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
- USB vehicle-to-PC connectivity; Firmware Updatable.CE and FCC compliance for hardware.
- All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- Important Note & Packing Update - How to resolve "License Expired" issue? Please download the latest vxmanager from vxdiag official website.Use new vxmanager t update firmware and driver and then update your device authorization.Packing Update-Now package do not come with CD, please refer to the user manual for obtain software link.You can check the user manual carefully before you start using the device.If you need online techinical support,we can service for you any time.
- Note - You can turn off anti-virus program before installing the software, make sure your computer at least 4GB.Tech2win software only installed on 32bit computer and on physical system. GDS software need install on 64bit computer and use vmware machine. (Note:Please follow the video step by step installation, don't install automatically) .
- 🥇【2022 NEWEST VERSION, 𝐒𝐀𝐕𝐄 $380 THAN ELITE】Upgrade of MS908S PRO/ MK908P/ MK908/ MS908/ MaxiSys Elite, Same Hardware as MS909, all-in-one scanner Autel Elite II features with ECU Programming & Online Coding & Offline Adaptation, 38+ Services, Active Test, System Diagnostics, added new special function: McLaren/Tesla diagnosis, Oscilloscope, Battery Test, MaxiFix Cloud Service, Autel Cloud Reports, Remote Expert, etc. Glad tidings: No IP restriction, it can be used in any region.
- 🥇【ECU PROGRAMMING ON BENZ&BMW + J2534(VALUE $1099)】Autel Elite II performs same ECU programming as MaxiSys Ultra MS919 MS909, which supports replace existing software/ firmware, reprogramming component control modules after replacement, solve fuel efficiency/power loss/durability issues etc. For Benz & BMW, Autel Elite II will go into ECU modules execute "Programming➞Backup-Restroration" or "Initial start up➞Control module replacement" operations to renew/upgrade latest vehicles software.
- 🥇【ECU ONLINE CODING, ECU OFFLINE ADAPTION】Autel Elite II automotive diagnostics scan tool has powerful ECU Online Coding for refreshing hidden function, forbid annoying features, customize OE-settings, match/learn/code newly replaced ECU for 99% vehicles for Suzuki, Mitsubishi, Honda, Chrysler, VW, GM, etc. ECU Offline adaptive programming is also embedded into Autel Elite II for Ford Mazda Jaguar Vaxhall Opel, etc. Please send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility.
- 🥇【38+ SERVICES, BI-DIRECTIONAL CONTROL】Same as MS919/MS909, Autel OBD2 scan tool MaxiSys Elite II has 38+ maintenance for 10,000+ vehicle, such as Oil Reset, EPB, SAS, A/F Setting, Throttle, Suspension, Headlamp, IMMO Keys, Injector Coding, Power Balance, BMS Reset, Airbag. Bi-directional Control MS Elite 2 will transmit command to ECUs and perform active tests like Cooling Fan, A/C Clutch On/Off, Compression Test, ABS Motor Pump, Windows/Wipers/ Sunroof/ Doors Test, Personalized, EGR Test, etc
- 🥇【ALL SYSTEM DIAGNOSTICS, MCLAREN TESLA DIAGNOSIS, 10000+ VEHICLE COVERAGE】Autel Auto scanner MaxiSys Elite II scan teeny fault codes quickly on all available systems, such as Engine, Trans, AT, ABS, SRS, IMMO, Cooling, Door Lock, A/C, BMS, TPMS, etc. Highlights Features of diagnosing McLaren, Tesla, VAG, Ferrari, Rolls-Royce, Aston Martin etc making Autel Elite II shining, while MK908/ MK908P/ MS908S Pro never done. 10000+ vehicle coverage in US/EU/Asia is another bright spot.
- 🎉【ECU Programming +Same Functions as Maxisys Elite】Coming with J2534 ECU reprogramming device, Autel MK908P is competent for ECU programming specific BENZ/ BMW. EXACTLY the same functions as Autel MaxiSys Elite, making itself the most cost-effective high-end diagnostic scanner in Autel product line. Also upgraded of MS908S Pro, Autel MK908P auto scanner enjoys superior configuration, serves 13 languages with no IP restrictions (MS908S Pro ONLY supports English).
- 🎉【Online Functions + Active Test】: There is online coding for VW, Audi, Porsche, Benz, BMW. Online configuration for Renault is unique among diagnostic industries. Besides, Autel MK908P features Bi-Directional Control (Active Test) to request information or command an actuator to perform specific tests, like cycling the a/c clutch on and off, perform an evaporative emissions leak test and more tests to solve the specific repairing work.
- 🎉【All-system Diagnose + 36 Service Functions】: Provided with full-systems diagnosis (ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). MaxiSys Pro MK908P also offers another 36+ service functions to help your repairing work faster, easier, and more professional. These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more.
- 🎉【Common + Luxury Car Makes Coverage】MK908P is designed for repairing store, thus it enjoys extensive coverage for almost all car makes. Firstly, it has a wide range of compatibility for over 80 brands in the US, Europe and Asia. Besides, you have access to the newest model with fast-release software update. Moreover, There are basic diagnostic functions and most service / special functions compatible with Lamborghini, Ferrari, Aston Martin and Maserati etc.
- 🎉【Advanced Hardware + Reliable Service】As the advanced version of MS908P, MS908S, MS908E, MS908PS PRO, Autel MK908P runs much faster with android 4.4 OS, hexa-core processor, KitKat operating system, 2GB RAM & 64GB on-board memory, 10.1 inches LED screen ,20+ adapters and cables. 1-year free update, 12-month warranty, 30-day free return fees, 24-hour after-sales service are offered and promised.
- 【High-End Diagnostic Tool for ECU Pro-gramming & Coding:14 Brands】LAUNCH X431 PAD V comes with J2534 protocols,which empowers you to program the blank ECUs,match the components,re-flash the second-hand ECUs,etc.you can perform OE-level diagnosis and pro-gramming for more accurate diagnosis and efficient car repair jobs to win more business!
- 【Online Functions +Flash Hidden Features】this diagnostic tool helps you pass-thru the gateway to access the data for coding.(for 2017 and later Chrysler,Dodge,Jeep,Alfa Romeo and Fiat).Guided Function (for V.A.G) ,step by step to guid you to diagnosis.Make full use of hidden features or disable car’s annoying functions.Offline Coding.Modification for BMW 👍it is designed for any professional mechanics and independent repair shops.save time and effort on repairs.
- 【Topology Map & All System Diagnosis for Deep Inspection】X431 PAD V auto scan tool new-added topology module mapping,it is easy to view the communication structure between modules.you can directly access all system to perform functions,view live data in graph.
- 【50+ Maintence Functions & Full Bi-Directional Control】LAUNCH X431 PAD V car diagnostic tool supports 50+ reset service,like key IMMO,abs bleeding,GEARBOX,Oil Reset,Injector coding, Gear Reset, SAS Reset, TPMS Reset, DPF Reset, BMS Reset, ETS Reset, AFS Reset, EGR Adaptation,etc.it also can perform bi-directional control on all systems,like ABS,fuel pumps,windows,doors,etc.
- 【99% Coverage & Support J2534/DoIP/CAN FD/RP1210 Diagnostic Protocols】LAUNCH X431 PAD V supports API standard Communication Interface,with the VCMI Vehicle Communication Measurement Interface.support D-PDU/J2534/RP1210 Protocols👍LAUNCH X431 PAD V scan tool support PEV ( pure electric vehicle ).👍Heavy Duty Software (need extra buy)diagnose gasoline vehicles & 24V Diesel Trucks/buses/trailers/excavators/construction machinery/pick-up/etc.
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
- One year warranty. Please contact us via order center if you have any problem with software installation
- 👍【Advanced Diagnostic Scanner for ECU Programming】 : Autel MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz.
- 👍【2022 Newest, 36+ Special Functions 】As 2022 newest professional diagnostic tool, Autel MaxiSys MS908S Pro +MV108 auto scanner can perform 30+ most useful service & special functions like Oil Reset, SAS Calibration, SRS, EPB, DPF Regeneration, Battery Registration, ABS bleed, Injector Coding, Key Fob Coding(add new keys) etc. NOTE: All service & Special functions are NOT universally compatible.
- 👍【Bi-Directional Control & Broad Vehicle Coverage】 Autel MK908P is an advanced bi-directional scan tool that can access and scan all available systems on 80+ makes and models to perform OE level diagnostics that are previously available to dealership tools only to read and clear codes, view live data, perform active tests/component tests to control various components/parts like fuel pump, cylinder, valves, abs motor, wipers, car windows, doors, sunroofs to test its functionality.
- 👍【Easy to Operate】 : The MK908P hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it.
- 👍【Compatible with Some Add-ons】 : Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
- [Upgraded from X431 V+, With J2534 Programming] Upgraded from Launch X431 V+, Launch X431 PRO5 comes with Smart box 3.0, which is compatible with J2534, DoIP, CAN FD, and Heavy-Duty Truck (DC9-36V) protocols, empowering you to re-flash control modules, replace ECUs, update software, etc. 50+ special functions almost meet all the needs of repairs and maintenance in workshops. Intelligent Diagnosis make tests & repairs faster.
- [Smart Box 3.0 with J2534/DoIP/CAN FD/HD Truck Protocols] Launch X431 PRO5 scanner comes with Smart Box 3.0, which supports J2534, DoIP, and CAN FD, making it compatible with the OEM diagnostic software of the mainstream vehicles, like Audi, VW, Honda, Volvo… What’s more, the Smart Box 3.0 also supports HD Truck Protocol (DC9~36V), which can directly diagnose trucks without purchasing the HD Module. *Only need to purchase the activation card & non-16pin adaptors.
- [Online Coding & OE-Level Diagnostic Scanner] To boost business and maximize profit, Launch X431 PRO5 scan tool provides various powerful high-end functions. √Online Coding matches/ initializes the newly replaced components to make them work normally, or customizes cars as needed. √FCA SGW Access unlocks FCA vehicles’ secure gateway to perform day-to-day service. √IMMO Programming works with X-PROG 3 (sold separately), to perform advanced key programming & IMMO service.
- [50+ Special Functions & All-System Diagnostics] 50+ special functions enable Launch X431 PRO5 to almost fully cover all the needs of repairs or maintenance in the workshops. If you enter the vehicle selection page and then system scan, you’ll find there are far more than 50 special functions, such as Oil/ EPB/ SAS/ BMS Reset, ABS Bleeding, Throttle Reset, etc. Like X431 V+ pro, this Launch scan tool can also diagnose all available systems, such as Engine, AT, Airbag, ABS, etc.
- [Active Test & Guided Functions ] √Featuring bi-directional control/ active tests, this Launch auto scanner can output the commands to ECUs and control/monitor the operation of PDM, SMF, RSM, TCU, and other on-board modules to fast locate issues. √VAG guided functions offer on-screen instructions to help you complete some complicated functions step by step. √Auto VIN identifies the test vehicle automatically and allows you to detect the vehicle quickly.
Last update on 2022-05-14 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-14 / Affiliate links / Images from Amazon Product Advertising API
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