Safety Recall 20S26 – Image Processing Module A Camera Alignment Calibration – 2020 Ford Mustang

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May 27, 2020 NHTSA CAMPAIGN NUMBER: 20V306000

Front Facing Camera Improperly Calibrated

If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.

 

NHTSA Campaign Number: 20V306

Manufacturer FordeBay Motor Company

Components ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE

Potential Number of Units Affected 24

 

Summary

FordeBay Motor Company (FordeBay) is recalling certain 2020 MustangeBay vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.

 

Remedy

FordeBay will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact FordeBay customer service at 1-866-436-7332. FordeBay’s number for this recall is 20S26.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


May 28, 2020

TO: All U.S. FordeBay and LincolneBay Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year MustangeBay Vehicles
Image Processing Module A Camera Alignment Calibration

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
MustangeBay2020Flat RockFebruary 10, 2020 through February 11, 2020

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

In all of the affected vehicles, the Image Processing Module A (IPMA) camera may not by calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:

  • Pre-Collision Assist (PCA)
  • Adaptive Cruise Control (ACC)
  • Lane Keeping System (LKS)
  • Driver Alert
  • Automatic High Beam Control (AHBC)

This condition may also prevent notifications to the driver that these features may not be functioning as intended. An incorrect IPMA camera calibration could compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to reconfigure the IPMA by performing the Lane Departure Warning System (LDWS) camera alignment procedure using the Integrated Diagnostic Software (IDS) release 117.06 or higher. This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of June 15, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 
ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson


ATTACHMENT I

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year MustangeBay Vehicles
Image Processing Module A Camera Alignment Calibration

 

OASIS ACTIVATION

OASIS will be activated on May 28, 2020.

 

FSA VIN LISTS ACTIVATION

FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on May 28,2020. Owner names and addresses will be available by June 23, 2020.

NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

SOLD VEHICLES

  • FordeBay has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the FSA should be managed as follows:

  • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – FordeBay & LincolneBay Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
  • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
    • FordeBay vehicles – 3 years or 36,000 miles
  • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.

 

CLAIMS PREPARATION AND SUBMISSION

  • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
    • When entering claims, select claim type 31: Field Service Action. The FSA number 20S26 is the sub code.
    • For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
  • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.

IMPORTANT: Click the Related Damage Indicator radio button.


ATTACHMENT II

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26
Certain 2020 Model Year MustangeBay Vehicles
Image Processing Module A Camera Alignment Calibration

 

LABOR ALLOWANCES

Description Labor Operation Labor Time
Perform the IPMA LDWS camera alignment calibration using IDS release 117.06 or higher.20S26B0.6 Hours

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Parts are not required to complete this repair.

 


ATTACHMENT III

CERTAIN 2020 MODEL YEAR MUSTANGeBay VEHICLES — IMAGE PROCESSING MODULE A CAMERA ALIGNMENT CALIBRATION

 

SERVICE PROCEDURE

1. Connect a battery charger to the 12V battery.

NOTE:  Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE:  Make sure the IDS computer does not enter sleep mode during Image Processing Module A (IPMA) camera alignment calibration.

2. Connect the Integrated Diagnostic Software (IDS) to the vehicles Data Link Connector (DLC) and identify the vehicle.

3. Select “Tool Box”, then “Body”, then “LDWS Camera Alignment” and then select the “Tick”.

4. Select “Continue”.

5. Read over and note the “Vehicle Condition, Drive Cycle, Route Planning and Outside Conditions” then          select “Continue”.

6. Turn the ignition to the ON position with the engine not running and select “OK”.

7. When prompted with the question “Do you wish to keep these values” select “No” to reconfigure the       wheel arch height measurement. See Figure 1.

When prompted with the question "Do you wish to keep these values" select "No" to reconfigure the wheel arch height measurement

FIGURE 1

 

8. The front left and right wheel arch height measurements are required. Make sure the vehicle is parked on a level surface, at normal operating height and not overloaded, then select “Continue”.

9. Measure and record the front wheel arch height measurements. See Figures 2 and 3.

Measure and record the front wheel arch height measurements

FIGURE 2

 

Measure and record the front wheel arch height measurements

FIGURE 3

 

10. Enter the measurements for the front wheel arch heights, then select “Ok”. See Figure 4.

Enter the measurements for the front wheel arch heights, then select "Ok".

FIGURE 4

 

11. Disconnect the battery charger and close the hood.

12. Start the engine, do not key off the vehicle until calibration is complete. Select “Ok”.

13. Begin the road test on a road with visible lane markers and select “Continue” to begin the calibration. See Figure 5.

Begin the road test on a road with visible lane markers and select "Continue" to begin the calibration

FIGURE 5

 

14.  Once the calibration reaches 100% select “Ok”. See Figure 6.

Once the calibration reaches 100% select "Ok".

FIGURE 6

 

15.  Procedure completed, select “Continue”. See Figure 7.

NOTE:  “Front Camera Malfunction – Service Required” popup message may not apply to this program.

Procedure completed, select "Continue".

FIGURE 7

 

16. Check and clear any DTC’s.

 


June 2020

* * * IMPORTANT SAFETY RECALL * * *

Safety Recall Notice 20S26 / NHTSA Recall 20V-306

2020 MustangeBay

Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FordeBay Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

What is the issue?On your vehicle, the Image Processing Module A (IPMA) camera may not be calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:

  • Pre-Collision Assist l Adaptive Cruise Control l Lane Keeping System
  • Driver Alert
  • Automatic High Beam Control

This condition may also prevent notifications to the driver that these features may not be functioning as intended.

What is the risk?This may compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system.
What will FordeBay and your dealer do?FordeBay Motor Company has authorized your dealer to reconfigure the IPMA free of charge (parts and labor).
How long will it take?The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
What should you do?Please call your dealer without delay and request a service date for Recall 20S26. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.

FordeBay has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle.

If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions. FordeBay Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. FordeBay Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible.

Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.

COVID-19

(CORONAVIRUS)

FordeBay dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how FordeBay and your local dealer are working hard to keep you on the road during these challenging times, please visit owner.fordeBay.com.
What if you no longer own this vehicle?If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.

Can we assist you further?If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.

RETAIL OWNERS: If you have questions or concerns, please contact our FordeBay Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Fordowner.com.

For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 20V-306.

Thank you for your attention to this important matter.

FordeBay Customer Service Division

 


Junio de 2020

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de campaña de seguridad 20S26 / Campaña 20V-306 de la NHTSA

2020 MustangeBay

Número de identificación del vehículo (VIN):

Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.

FordeBay Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

¿Cuál es el problema?En su vehículo, la cámara del módulo de procesamiento de imagen A (IPMA) podría no estar correctamente calibrada. Como resultado, las siguientes funciones podrían presentar una funcionalidad degradada mientras el vehículo está en operación.

  • Asistente precolisión
  • Control de crucero adaptable
  • Sistema de mantenimiento en el carril
  • Alerta al conductor
  • Control de luces altas automáticas

Esta condición también podría evitar el envío de notificaciones al conductor, con relación a estas las características que podrían no estar funcionando según lo previsto.

¿Qué riesgo existe?Esto podría comprometer la eficacia de las funciones para detectar una colisión frontal, mantener una distancia segura con otros vehículos y detectar carriles, lo cual aumenta el riesgo de accidente, si el conductor se está confiando en la asistencia del sistema.
¿Qué medidas adoptarán FordeBay y su distribuidor?FordeBay Motor Company ha autorizado a su distribuidor a reconfigurar el IPMA sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo tomará?El tiempo necesario para esta reparación será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más.
¿Qué debe hacer?Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar a cabo la campaña 20S26. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.

Para esta campaña de seguridad, FordeBay no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad.

Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.

FordeBay Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. FordeBay Motor Company puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta campaña lo antes posible.

Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.

NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control.

COVID-19

(CORONAVIRUS)

Los distribuidores FordeBay han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio fundamental. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo FordeBay y su distribuidor local están trabajando duro para mantenerlo en las calles durante estos tiempos difíciles, visite owner.fordeBay.com.
¿Qué pasa si usted ya no es el propietario del vehículo?Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.

Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo.

¿Podemos hacer algo más por usted?Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.

PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes FordeBay al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com.

Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del Este).

PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com.

Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del Este).

Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Mencione la campaña de seguridad 20V-306 de la NHTSA.

Gracias por su atención en este asunto sumamente importante.

FordeBay, División de Servicio al Cliente

 


August, 2020

* * * IMPORTANT SAFETY RECALL REMINDER * * *

According to our records, your 2020 MustangeBay has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible.

Recall Number and Description:20S26 – IMAGE PROCESSING MODULE A CAMERA ALIGNMENT
What is the issue?On your vehicle, the Image Processing Module A (IPMA) camera may not be calibrated correctly. As a result, the following features could have degraded functionality during vehicle operation:

  • Pre-Collision Assist
  • Adaptive Cruise Control
  • Lane Keeping System
  • Driver Alert
  • Automatic High Beam Control

This condition may also prevent notifications to the driver that these features may not be functioning as intended.

This may compromise the effectiveness of the features to detect a frontal collision, maintain a safe distance from other vehicles, and detect lanes increasing the risk of an accident if the driver is relying on assistance from the system.

If you have questions or concerns, please contact our FordeBay Customer Relationship Center at 1-866-436-7332.

If you wish to contact us through the Internet, our address is: www.Fordowner.com. Thank you for your attention to this very important matter.

 


Augusto de, 2020

*  *  *  RECORDATORIO  IMPORTANTE  PROGRAMA  DE  SEGURIDAD  *  *  *

Seg nuestros registros, no se realizaron en sur 2020 MustangeBay las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.

Número y descripción de la campaña:20S26 – MÓDULO DE PROCESAMIENTO DE IMÁGENES UNA ALINEACIÓN DE CÁMARA
¿Cuál es el problema?En su vehículo, la cámara del módulo de procesamiento de imagen A (IPMA) podría no estar correctamente calibrada. Como resultado, las siguientes funciones podrían presentar una funcionalidad degradada mientras el vehículo está en operación.

  • Asistencia de precolisión
  • Control de crucero adaptable
  • Sistema de mantenimiento en el carril
  • Alerta al conductor
  • Control de luces altas automáticas

Esta condición también podría evitar el envío de notificaciones al conductor, con relación a las características que podrían no estar funcionando según lo previsto.

Esto podría comprometer la eficacia de las funciones para detectar una colisión frontal, mantener una distancia segura con otros vehículos y detectar carriles, lo cual aumenta el riesgo de accidente, si el conductor se está confiando en la asistencia del sistema.

Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes FordeBay al   1-866-436-7332.

Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com. Gracias por su atenciic en este asunto sumamente importante.

 


FordeBay Media Center

FORDeBay MOTOR COMPANY ISSUES TWO SAFETY RECALLS IN NORTH AMERICA

May 29, 2020 | DEARBORN, Mich.

DEARBORN, Mich., May 29, 2020FordeBay Motor Company is issuing two safety recalls in North America. Details are as follows:

 

Select 2016-17 FordeBay Transit Connect vehicles

In affected vehicles, the driver and/or front passenger seat belt pretensioners may not deploy in a crash event in which the front seat belt pretensioners are activated. Even with the primary seat belt locking function operating properly, if the front seat belt pretensioner fails to deploy during a crash, it may increase the risk of injury to a front occupant.

FordeBay is not aware of any such non-deployments or injuries associated with this condition. This action affects 1,616 vehicles in the United States and 131 in Canada. Affected vehicles were built at Valencia Assembly Plant, July 17-31, 2016.

Dealers will inspect the driver and front passenger seat belt assemblies and replace those that were produced during the suspect date range. The FordeBay reference number for this recall is 20S25.

 

Select 2020 FordeBay MustangeBay vehicles

Affected vehicles are equipped with an image processing module A – a forward-looking camera – that is misaligned to the vehicle. As a result of this misalignment, the camera may not function as intended. An incorrect forward-looking camera alignment calibration may cause features to have degraded functionality during vehicle operation. Those features include Pre-Collision Assist, Adaptive Cruise Control, Lane-Keeping System, Driver Alert and Auto High-Beam Control. The Pre-Collision Assist system’s effectiveness in detecting a frontal collision may be compromised, increasing the risk of an accident.

FordeBay is not aware of any reports of accident or injury related to this condition. This action affects 24 vehicles in the United States and one in Canada. Affected vehicles were built at Flat Rock Assembly Plant, Feb. 10-11, 2020.

Dealers will reconfigure the forward-looking camera by aligning the Lane Departure Warning system camera. The FordeBay reference number for this recall is 20S26.

 

 


1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBayMUSTANGeBay2020

 


10 Associated Documents

Defect Notice 573 Report

RCLRPT-20V306-2648.PDF 214.653KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S26 Certain 2020 Model Year MustangeBay Vehicles Image Processing Module A Camera Alignment Calibration

RCMN-20V306-5244.pdf 982.983KB

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Recall Acknowledgement

RCAK-20V306-4512.pdf 271.148KB

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Miscellaneous Document – Media Release re FORDeBay MOTOR COMPANY ISSUES TWO SAFETY RECALLS IN NORTH AMERICA

RMISC-20V306-5390.pdf 145.052KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V306-2646.pdf 92.57KB

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Recall Quarterly Report #3, 2020-4

RCLQRT-20V306-2529.PDF 211.31KB

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ISSUED Renotification Notice

RCRN-20V306-0285.pdf 376.178KB

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Recall Quarterly Report #1, 2020-2

RCLQRT-20V306-5490.PDF 211.125KB

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Recall Quarterly Report #2, 2020-3

RCLQRT-20V306-3883.PDF 211.226KB

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Recall Quarterly Report #4, 2021-1

RCLQRT-20V306-0534.PDF 211.418KB

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Latest Recalls Documents

 


 

Reprogramming

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Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / FordeBay Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory FordeBay Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present FordeBay, LincolneBay and MercuryeBay vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

FordeBay J2534 Diagnostic Software (FJDS) / FordeBay Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present FordeBay, LincolneBay and MercuryeBay module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present FordeBay and LincolneBay vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light CarDAQ-Plus
Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light CarDAQ-M
Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light VSI J2534 ECU Reprogrammer
Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light

Mongoose-Plus J2534

Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light

RAP2 OEM J2534 Remote Reprogramming Tool

Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Safety Recall 20S26 - Image Processing Module A Camera Alignment Calibration - 2020 Ford Mustang | small light

GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

SaleBestseller No. 1
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 17+ Vehicle Brands, No OE Software Provided
  • J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 17 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen, Mercedes-Benz, and BMW, and so on, enjoy dealership-level functions at your fingertips
  • All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease
  • Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
  • Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
  • Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
SaleBestseller No. 2
LAUNCH X431 PRO3S+ Elite, 2025 All-in-One Bidirectional Scan Tool with J2534,HD Trucks Scan, Topology Map, 60+Service,Online Coding Full Function Scanner, CANFD/DoIP/D-PDU/CAN 2.0, FCA, 2 Yrs Update
  • 【J2534 PROTOCOL WITH SMARTLINKC】 LAUNCH X431 PRO3S+ ELITE scan tool with newly upgraded smartlinkC V2.0. The SmartLinkC is a communication interface supporting J2534 specifications. Of course, it also can be used as a J2534 PassThru device, working together with the PC installed with the OEM diagnostic software to perform the J2534 protocol.J2534 protocol is the only solution for problems ranging from driveability and loss of power to poor fuel economy.
  • 【INTELLIGENT TOPOLOGY MAP TO FASTER FULL SYSTEMS DIAGNOSIS】 X431 PRO3S+ELITE bidirectional scan tool with new-added intuitive topology mapping. Harnesses intuitive topology mapping for comprehensive visualization of the vehicle all system. It shows all available control units in different colors, the numbers of system, the scanned system, and the scan results, bringing maximum convenience & superfast speed for you to do swift diagnosis & high-level repairs.
  • 【TOP HARDWARE CONFIGURATION, UPGRADED OF LAUNCH X431 PRO3S+】 LAUNCH X431 PRO3S+ELITE diagnostic scanner possess with Android 10.0 OS; CPU 4-Core Processor, 2.0 GHz. Greatly increased the speed of running multiple task. 2.4GHz/5GHz; 6300mAh/7.6V stronger battery capacity; 10.1 Inch Touchscreen with 8MP camera; AUTO VIN; 4GB+64GB storage memory; 20X faster transmission rate, save more vehicle documents and customer data; Supports 25+ Software Languages, such as EN, DE, FR, SP nd JP and so on.
  • 【3000+ ACTIVE TEST/BI-DIRECTIONAL CONTROL LAUNCH SCANNER】 LAUNCH X431 PRO3S+ELITE HD automotive scanner is a cost-effective bidirectional scanner that deserves owned by every repairing DIYers and mechanics. You can easily send command signal at fingertips from the scanner to various module actuators to test component integrity and functionality in minutes or even seconds to tell if replacement or repair is needed.
  • 【COMPLETE 60+ HOT RESETS, CALIBRATION, INITIALIZATION, RELEARN】 LAUNCH X431 PRO3S+ELITE SmartLinkC escaner automotriz professional enjoys 60+ special service, such as Oil Reset, ABS brake bleed, EPB, SAS, BMS, Suspension, Injector reset, Power Balance, Turbo Calibration, VGT, Transmission Adaption, Throttle Adaptation, matching and etc. rigorous on-site testing has been performed to ensure 100% availability.
Bestseller No. 3
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, 2025 Multi-Protocol PassThru Interface, Work with Autel MaxiSYS Elite II Elite MS908 MS908S Pro II MS908CV II MK908P MK908 Pro II & P-C
  • 🌐【Works with Autel Elite II Elite MS908 MS908S Pro II MS908CV II MK908P MK908 Pro II】Autel J2534 work with these tools to program ECUs on specific BM.W/ BE.NZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
  • 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
  • 🌐【Multiple Devices Connected with P-C】Autel MaxiFlash Elite J2534 also supports multiple device connections to the P-C, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
  • 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
Bestseller No. 4
Opus IVS CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Bestseller No. 5
OBDLink EX FORScan OBD Adapter
  • CUSTOM-DESIGNED FOR USE WITH FORSCAN: Works with all FORScan compatible vehicles and is recommended by the FORScan Team
  • DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
  • ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
  • MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
  • ROCK-SOLID CONNECTION avoids data corruption and dropped packets
SaleBestseller No. 6
Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
  • [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
  • [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has been fully validated to operate with the top 6 OEM reprogramming applications: GM, Ford, FCA, Nissan/Infinity, Honda/Acura, and Toyota/Lexus
  • [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
  • [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
  • [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide

Last update on 2025-04-21 / Affiliate links / Images from Amazon Product Advertising API


 

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