Safety Recall 20S22 – Panoramic Roof Panel Repair – 2014-2017 Ford Transit Connect

May 8, 2020 NHTSA CAMPAIGN NUMBER: 20V260000

Panoramic Roof Panel may Separate from Vehicle

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

 

NHTSA Campaign Number: 20V260

Manufacturer Ford Motor Company

Components VISIBILITY

Potential Number of Units Affected 5,088

 

Summary

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. The panoramic roof panel may have been inadequately bonded to the vehicle, possibly resulting in the panel separating from the vehicle.

 

Remedy

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S22.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if you Vehicle has a Recall

 

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May 11, 2020

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 20S22
Certain 2014-2017 Model Year Transit Connect Vehicles Equipped with Panoramic Roof
Panoramic Roof Panel Repair

 

AFFECTED VEHICLES

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, an improper bond may exist between the panoramic roof panel and the vehicle. A panoramic roof panel with an improper bond may result in wind noise, water leaks, and in some cases, separation from the vehicle. Separation of the entire panoramic roof panel from the vehicle while driving increases the risk of a crash or injury.

 

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers in the third quarter of 2020 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.

IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.

 

CUSTOMER NOTIFICATION

Owner letters are expected to be mailed the week of May 25, 2020. Owners of record will again be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

 

Sincerely,

David J. Johnson

 

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May 2020

* * * IMPORTANT SAFETY RECALL * * *

Safety Recall Notice 20S22 / NHTSA Recall 20V-260

2016 Transit Connect

Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

Thank you for your attention to this important matter.

Ford Customer Service Division

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Mayo de 2020 123 SAMPLE ST

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Seguridad Aviso de campaña de seguridad 20S22 / Campaña 20V-260 de la NHTSA

2016 Transit Connect

Número de identificación del vehículo (VIN):

Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.

Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.

Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

Gracias por su atención en este asunto sumamente importante.

Ford, División de Servicio al Cliente

 

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August 6, 2020

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S22
Certain 2014-2017 Model Year Transit Connect Vehicles Equipped with Panoramic Roof
Panoramic Roof Panel Repair

 

AFFECTED VEHICLES

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, an improper bond may exist between the panoramic roof panel and the vehicle. A panoramic roof panel with an improper bond may result in wind noise, water leaks, and in some cases, separation from the vehicle. Separation of the entire panoramic roof panel from the vehicle while driving increases the risk of a crash or injury.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to remove, clean, and reinstall the panoramic roof panel. This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION MAILING SCHEDULE

Owner letters are expected to be mailed the week of August 24, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters

             

QUESTIONS & ASSISTANCE ATTACHMENT

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson

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ATTACHMENT I

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 20S22
Certain 2014-2017 Model Year Transit Connect Vehicles Equipped with Panoramic Roof
Panoramic Roof Panel Repair

 

OASIS ACTIVATION

OASIS will be activated on August 6, 2020.

 

FSA VIN LISTS ACTIVATION

FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on August 6, 2020. Owner names and addresses will be available by September 6, 2020.

NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

SOLD VEHICLES

• Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

• Correct all affected units in your new vehicle inventory before delivery.
• Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

• This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
• Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
• Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
• Refunds will only be provided for the cost associated with panoramic roof panel repair or replacement caused by improper bonding (wind noise, water leaks, or separation).

 

RENTAL VEHICLES

Dealers are pre-approved for up to 1 days for a rental vehicle. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 1 rental day(s) is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate.

 

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the FSA should be managed as follows:

• For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
  • Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.

 

CLAIMS PREPARATION AND SUBMISSION

• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
  • When entering claims, select claim type 31: Field Service Action. The FSA number 20S22 is the sub code.
  • For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.

IMPORTANT: Click the Related Damage Indicator radio button.

• Rentals: For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Enter the total amount of the rental expense under Miscellaneous Expense code RENTAL.
• Refunds: Submit refunds on a separate repair line.
  • Program Code: 20S22             – Misc. Expense: ADMIN
  • Expense: REFUND             – Misc. Expense: 0.2 Hrs.
• Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim.

• Sublet Repairs: Sublet repairs must be claimed using the labor operation, parts, and MISC expense listed in this bulletin. Do not claim as Outside Labor (OSL). Sublet documentation must be retained.
• Provision for Locally Obtained Supplies: Cleaning supplies and either Dow® or Sika® brand automotive glass bonding materials. Submit on the same line as the repair.
  • Program Code: 20S22             – Misc. Expense: OTHER
  • Expense: Claim up to $100

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ATTACHMENT II

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 20S22
Certain 2014-2017 Model Year Transit Connect Vehicles Equipped with Panoramic Roof
Panoramic Roof Panel Repair

 

LABOR ALLOWANCES

 

PARTS REQUIREMENTS / ORDERING INFORMATION

SSSC Web Contact Site:

Please use the SSSC Web Contact Site to order parts.

Obtain the parts below locally:

 

DEALER PRICE 

For latest prices, refer to DOES II.

 

PARTS RETENTION AND RETURN

Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES.

 

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

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ATTACHMENT III

CERTAIN 2014 MODEL YEAR TRANSIT CONNECT VEHICLES EQUIPPED WITH PANORAMIC ROOF — PANORAMIC ROOF PANEL REPAIR

 

SERVICE PROCEDURE

NOTE: If this repair is being sublet to an automotive glass repair company, it is important that the correct materials be used explicitly in the manner described in the following steps.

NOTICE: All original spacers, urethane, and primer must be removed from the panoramic roof panel. If unable to be cleaned, the panoramic roof panel must be replaced.

NOTICE: To avoid rust formation, use extreme care not to scratch the paint and primer or damage the pinch weld during glass removal.

NOTICE: Take precautions to prevent damage to other components when cutting urethane.

1. Remove the front overhead console. Please follow the Workshop Manual (WSM) procedures in Section 501-12.

2. Disconnect the panoramic roof panel blind motor connector. See Figure 1.

3. Remove the sunroof seal. See Figure 2.

 

NOTICE: When using the cold knife method, apply masking tape to protect the perimeter of the window opening from paint damage. Multiple layers of tape may be required.

 

4. Using a cold knife, cut the urethane bead between the panoramic roof panel and body. See Figure 3.

 

IMPORTANT: ATTEMPTING TO CUT THE URETHANE BEAD IN LOW CLEARANCE AREAS CAN LEAD TO GLASS BREAKAGE.

• If the clearance between the panoramic roof panel and body becomes too tight and the cold knife begins to bind, discontinue cutting in that area and resume cutting the remainder of the urethane bead. Lift and reposition the panoramic roof panel slightly to allow the urethane bead in the low clearance area to be cut.

 

5. Remove the panoramic roof panel from the vehicle and place it upside down on a padded surface to prevent damage.

 

NOTE: Headliner removal is not required for the following step.

 

6. Remove the sun shade from the panoramic roof panel. Please follow the WSM procedures in Section 501-05.

7. Remove and discard the 14 spacers from the panoramic roof panel. Use a lint-free wiping tissue that is well moistened with acetone to remove any adhesive residue. See Figure 4.

8. Using a utility knife or razor blade scraper with a new blade at roughly a 30 degree angle, completely remove the urethane and primer from the panoramic roof panel. See Figure 5.

• To ensure best results, use one razor blade per side and cut in a single direction. More than one pass will be required to remove all of the primer and urethane from the surface of the glass.

NOTICE: Do not scrape the razor blade back and forth.

NOTICE: If the urethane and primer cannot be completely removed from the surface of the panoramic roof panel, it must be replaced.

 

9. Prepare the panoramic roof panel for installation. See Figure 6.

a. Clean the bonding surface using a new lint-free wiping tissue moistened with acetone for each edge of the panoramic roof panel. Wipe in a single direction using constant pressure to remove any contaminants. Repeat this step two additional times.

b. Clean the bonding surface using a new lint-free wiping tissue moistened with isopropyl alcohol for each edge of the panoramic roof panel. Wipe in a single direction using constant pressure to remove any contaminants. Repeat this step two additional times.

 

NOTICE: The panoramic roof panel must be installed within 2 hours of cutting the urethane adhesive. Cut or scraped urethane becomes oxidized and inactive beyond 2 hours, reducing the effectiveness of the repair bond.

 

10. Prepare the vehicle pinch weld. See Figure 7.

a. Trim the original urethane adhesive using a utility knife, leaving a 1 mm to 2 mm
(0.04 in to 0.08 in) base on the pinch weld.

b. Remove any foreign material or dirt from the pinch weld using a soft brush or vacuum.

c. If any of the pinch weld metal was exposed during panoramic roof panel removal or urethane
bead trimming, apply primer to the exposed metal.

– If using Dow® brand products, apply Dow® Betaprime™ 5504G primer.
– If using Sika® brand products, apply Sika® Primer-207 primer.

11. Install 14 new spacers onto the panoramic roof panel. See Figure 4.

 

NOTE: Headliner removal/installation is not required for the following step.

 

12. Install the sun shade onto the panoramic roof panel. Please follow the WSM procedures in Section 501-05.

13. Apply primer to glass surface. See Figure 6.

– If using Dow® brand products, apply Dow® Betaprime™ 5504G primer.
– If using Sika® brand products, apply Sika® Aktivator Pro primer.

 

NOTICE: Make sure the urethane bead is uniform to prevent air and water leaks.

 

NOTE: The fixed glass must be installed within 10 minutes of applying the urethane adhesive.

 

14. Using a suitable power caulk gun, apply urethane to the vehicle pinch weld.

– If using Dow® brand products, apply Dow® Betaseal™ Express urethane adhesive.
– If using Sika® brand products, apply SikaTack® MACH 30 or MACH 60 urethane adhesive.

• • Start and end at the original overlap points to prevent air and water leaks.
  • Apply a urethane adhesive bead 14 mm (0.551 in) high and 8 mm (0.314 in) wide on top of the existing trimmed urethane adhesive bead on the pinch weld.
  • Make sure there are no gaps in the bead.

 

NOTICE: Open the vehicle windows to prevent the air pressure of closing doors from compromising the urethane adhesive bond.

 

NOTICE: The door windows must be left open during the adhesive curing time.

 

WARNING: Do not drive vehicle until the urethane adhesive seal has cured. Follow urethane adhesive manufacturer’s curing directions. Inadequate or incorrect curing of the urethane adhesive seal will adversely affect glass retention. Failure to follow these instructions may result in serious injury to vehicle occupant(s).

 

15. Install the panoramic roof panel, pressing firmly by hand to ensure a good bond.

16. Secure the panoramic roof panel in the correct position with tape until the urethane adhesive has cured.

17. Install the sunroof seal. See Figure 2.

18. Reconnect the panoramic roof panel blind motor connector. See Figure 1.

19. Install the front overhead console. Please follow the WSM procedures in Section 501-12.

 

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August 2020

* * * IMPORTANT SAFETY RECALL * * *

Safety Recall Notice 20S22 / NHTSA Recall 20V-260

2016 Transit Connect
Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

Thank you for your attention to this important matter.

Ford Customer Service Division

 

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Agosto de 2020

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de campaña de seguridad 20S22 / Campaña 20V-260 de la NHTSA

2016 Transit Connect
Número de identificación del vehículo (VIN):

Este aviso se le envía de acuerdo con la Ley nacional de seguridad y tránsito de vehículos de EE. UU. Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos esta condición. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

Gracias por su atención en este asunto sumamente importante.

Ford, División de Servicio al Cliente

 

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December, 2020

* * * IMPORTANT SAFETY RECALL REMINDER * * *

According to our records, your 2014 Transit Connect has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible.

If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332.

If you wish to contact us through the Internet, our address is: www.owner.ford.com. Thank you for your attention to this very important matter.

 

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Deciembre de, 2020

*  *  *  RECORDATORIO  IMPORTANTE  PROGRAMA  DE  SEGURIDAD  *  *  *

SegUR nuestros registros, no se realizaron en sur 2014 Transit Connect las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.

Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al   1-866-436-7332.

Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: www.owner.ford.com. Gracias por su atenciic en este asunto sumamente importante.

 

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Ford Media Center

FORD MOTOR COMPANY ISSUES THREE SAFETY RECALLS IN NORTH AMERICA

May 12, 2020 | DEARBORN, Mich.

DEARBORN, Mich., May 12, 2020 – Ford Motor Company is issuing three safety recalls in North America. Details are as follows:

 

Select 2020 Ford Expedition and 2020 Lincoln Navigator vehicles

Affected vehicles are equipped with nonfunctioning Pre-Collision Assist features, including Forward Collision Warning, Dynamic Brake Support and Automatic Emergency Braking. This condition may prevent notifications to the driver indicating the features are inoperative. An inoperative Pre-Collision Assist system may not detect or reduce the risk or severity of a frontal collision. In fact, it could increase the risk of an injury or crash if the driver is relying on assistance from the system.

This condition affects Ford Expedition and Lincoln Navigator vehicles equipped with the standard camera-only Pre-Collision Assist system.

Ford is not aware of any reports of accident or injury related to this condition. This action affects 25,081 vehicles in the U.S. and federal territories and 1,106 in Canada.

Affected vehicles were built at Kentucky Truck Plant and include:

• 2020 Ford Expedition vehicles built April 16, 2019, to March 20, 2020
• 2020 Lincoln Navigator vehicles built July 15, 2019, to March 19, 2020

Dealers will reprogram the body control module, antilock braking system, instrument panel cluster and headlamp control modules with the appropriate software calibration.

Reprogramming will also require a tire pressure monitor system reset. The Ford reference number for this recall is 20S20.

 

Select 2019-20 Ford Mustang and 2019 Ford Expedition vehicles

In affected vehicles, the “transmission not in park” warning message and associated chime are only active for three seconds when the transmission is not in park, the ignition is off, and the driver’s door is closed. The chime should remain active for 10 seconds and the transmission not in park warning message should display for 30 minutes when the driver’s door is closed.

A transmission not in park warning and chime with a shorter than designed duration could result in the driver exiting the vehicle when it is not in park and experiencing unintended vehicle movement, increasing the risk of injury or crash.

Ford is not aware of any reports of accident or injury related to this condition. This action affects 10,460 vehicles in the U.S. and federal territories, 158 in Canada and 17 in Mexico.

Affected vehicles include:

• 2019-20 Ford Mustang vehicles built at Flat Rock Assembly Plant April 26 to Oct. 10, 2019
• 2019 Ford Expedition vehicles built at Kentucky Truck plant Oct. 16, 2018, to Oct. 13, 2019

Dealers will reprogram the instrument panel cluster. The Ford reference number for this recall is 20S21.

 

Select 2014-17 Ford Transit Connect vehicles equipped with the panoramic vista roof

In affected vehicles, an improper bond may exist between the panoramic roof and the vehicle body that could result in wind noise, water leaks and, in some cases, separation from the vehicle.

Ford is not aware of any reports of accident or injury related to this condition. This action affects 5,088 vehicles in the U.S. and federal territories and 45 in Canada.

Affected vehicles were built at Valencia Assembly Plant, July 17, 2014, to Oct. 1, 2016.

Dealers will remove, clean and reinstall the panoramic roof glass on affected vehicles. The Ford reference number for this recall is 20S22.

 

 

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4 Affected Products

Vehicle

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12 Associated Documents

Miscellaneous Document – Media Release re FORD MOTOR COMPANY ISSUES THREE SAFETY RECALLS IN NORTH AMERICA

RMISC-20V260-7463.pdf 266.25KB

 

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Recall 573 Report

RCLRPT-20V260-8412.PDF 214.402KB

 

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Recall 573 Report

RCLRPT-20V260-8783.PDF 214.402KB

 

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Defect Notice 573 Report

RCLRPT-20V260-4904.PDF 214.354KB

 

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Recall Acknowledgement

RCAK-20V260-6129.pdf 300.79KB

 

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 20S22 Certain 2014-2017 Model Year Transit Connect Vehicles Equipped with Panoramic Roof Panoramic Roof Panel Repair

RCMN-20V260-3045.pdf 111.734KB

 

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V260-3237.pdf 86.548KB

 

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ISSUED Renotification Notice – Recall Reminder re 20S22 – PANORAMIC ROOF PANEL REPAIR

RCRN-20V260-9808.pdf 529.294KB

 

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S22 Certain 2014-2017 Model Year Transit Connect Vehicles Equipped with Panoramic Roof, Panoramic Roof Panel Repair

RCMN-20V260-1616.pdf 875.076KB

 

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Owner Notification Letter(Part 577)

RCONL-20V260-3943.pdf 94.101KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V260-4225.PDF 211.144KB

 

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Recall Quarterly Report #2, 2020-4

RCLQRT-20V260-4801.PDF 211.241KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V260&docType=RCL

 

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