NHTSA ID Number: 10172791
Manufacturer Communication Number: Continental_VED_
Summary
Hard brake pedal feel
Customer Complaint = “hard brake pedal”
1 Affected Product
Equipment
FORD | POWER TRAIN |
SEOCONTENT-START
Status – Ford
Autonomous Mobility and Safety | Vehicle Dynamics
Confidential
› Potentially suspect Parts sent to Customers
› BMW Spartanburg was notified on February 3, 2020 Total qty. 21 suspect
› Part Number: 5A0B13901; 15 shipped to Spartanburg and 6 to BMW Consolidation Services (Greer)
› Ford Chicago was notified on January 31, 2020 Total 12 suspect
› Part Number: L1MC-2D335-CB; 10 shipped to Chicago and 2 to DHL Trading Company (China)
Notification to Vehicle Manufacturers & Logistics
9 March 2020
VED Quality, © Continental AG 2
Confidential
› Technical root cause is spring used for caulked design was mistakenly installed under
screwed in SIM assembly (see below).
Defect Description at final Assembly Continental Plant Morganton
9 March 2020
VED Quality, © Continental AG 3
The production start date for the
station was 12/11/2019. The
Quality Data Analyst reviewed
pallet mapping and saw that this
optional selection was turned off f
on 1/17/2020. This means the
suspect date range is 12/11/2019
thru 1/17/2020.
Confidential
› 1 x 0-mileage Complaints from Customer
› 1 x from BMW
› Defect at simulator valve – Customer Complaint = “hard brake pedal”
›
› Data was reviewed and 21 BMW parts were processed through the optional station during
that time frame. 12 parts for Ford. The operator is believed to have removed some springs.
These parts may or may not have an extra spring.
Defect Occurrence Probability
9 March 2020
VED Quality, © Continental AG 4
Confidential
Defect Severity
9 March 2020
VED Quality, © Continental AG 5
› Simulator extra spring defect
› Pressure build up OK – >6.43m/s² @500N confirmed
› Short Hard Pedal
› Controllable for the driver (noticeable changed pedal feel), requires higher pedal apply force
› No vehicle instability, no yawing
› Control functions remain active (ABS / AYC) and ensure vehicle stability
Confidential
for your attention!
Thank you
9 March 2020
VED Quality, © Continental AG 6
Continental_VED
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