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NHTSA ID Number: 10179113
Manufacturer Communication Number: TSB 20-2198
Summary
This article supersedes TSB 20-2083 to update the vehicle model years affected. Some 2019-2020 Ranger and 2020 F-150/Mustang
vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.
This bulletin supersedes 20-2083. Reason for update: Missing or Incorrect Applications
Model:
2020 F-150
2020 Mustang
2019-2020 Ranger
Summary
This article supersedes TSB 20-2083 to update the vehicle model years affected.
Issue: Some 2019-2020 Ranger and 2020 F-150/Mustang vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- One of the following vehicles:
- 2019-2020 Ranger
- 2020 F-150/Mustang
- Vehicles built on 21-Oct-2019 and through 16-Dec-2019
- 10R80 automatic transmission
- Customer concern of high-pitched whine coming from transmission
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1. “If Needed” indicates the part is not mandatory.
Parts
| Description | Quantity | Part Number | |
| Package Contains 1 Piece, 12 Pieces Required | Front Support Bolts | 12 | JL3Z-7N134-A |
| – | Front Support To Case Seal | 1 | HL3Z-7A248-G |
| Package Contains 1 Piece, 3 Pieces Required | Front Driveshaft CV Joint-To-Transfer Case Flange Cup Bolts And Retaining Straps (F-150 4WD) | 3 | 7L1Z-4B496-D  |
| Package Contains 1 Piece, 6 Pieces Required | CV Joint-To-Pinion Flange Bolts And Retaining Straps (Ranger) | 6 | AB3Z-4B496-A |
| Package Contains 1 Piece, 2 Pieces Required | Front Driveshaft CV Joint-To-Pinion Flange Cup Bolts And Retaining Straps (F-150 4WD) | 2 | 7L1Z-4B496-C |
| Package Contains 1 Piece, 2 Pieces Required | Exhaust Manifold Gasket (F-150 3.5L) | 2 | BL3Z-9450-A |
| – | Exhaust Manifold Gasket (Mustang 5.0L) | 1 | BR3Z-5B266-A |
| Package Contains 1 Piece, 2 Pieces Required | Exhaust Manifold Gasket (F-150 2.7L) | 2 | FL3Z-5C226-A |
| – | Exhaust Manifold Gasket (Ranger) | 1 | KB3Z-6L612-A |
| Package Contains 1 Piece, 3 Pieces Required | Driveshaft To Pinion Flange Bolts (Mustang) | 3 | FR3Z-4B496-B |
| Package Contains 4 Pieces, 8 Pieces Required | Driveshaft Flange To Transmission Flange Bolts (Mustang) | 2 | N800594S101 |
| Package Contains 4 Pieces, 4 Pieces Required | Driveshaft Flange To Pinion Flange Bolts (F-150) | 1 | N800594S100 |
| Package Contains 4 Pieces, 4 Pieces Required | Driveshaft Flange To Transmission Flange Bolts (F150) | 1 | N800594S100 |
| Package Contains 1 Piece, 4 Pieces Required | Driveshaft Flange To Transmission Flange Bolts (Ranger) | 4 | W716344S437 |
| Package Contains 1 Piece, 4 Pieces Required | Driveshaft Flange To Pinion Flange Bolts (Ranger 2WD) | 4 | W710233S437 |
| Package Contains 4 Pieces, 2 Pieces Required | Driveshaft Center Bearing Bolts (F-150 With 2-Piece Driveshaft) | 1 | W715579S439 |
| Package Contains 4 Pieces, 2 Pieces Required | Driveshaft Center Bearing Bolts (Ranger With 2-Piece Driveshaft) | 1 | W714780S439 |
| Package Contains 4 Pieces, 2 Pieces Required | Driveshaft Center Bearing Bolts (Mustang With 2-Piece Driveshaft) | 1 | W717822S439 |
| Package Contains 4 Pieces, 3 Pieces Required | Driveshaft Flex Coupling To Transmission Flange Bolts (Mustang) | 1 | W719298S439 |
| Package Contains 4 Pieces, 9 Pieces Required | Transfer Case To Transmission Bolts (Ranger 4WD) | 3 | W500121S437 |
| Package Contains 5 Pieces, 9 Pieces Required | Transfer Case To Transmission Bolts (F-150 4WD) | 2 | W716375S900 |
| Package Contains 1 Piece, 4 Pieces Required | Left And Right Isolator Bolt (Ranger) | 4 | W500642S437 |
| Package Contains 4 Pieces, 2 Pieces Required | Transmission Mount Nuts (Ranger) | 1 | W520114S442 |
| Package Contains 1 Piece, 2 Pieces Required | Transmission Mount Nuts (F-150) | 2 | W709771S440 |
| Package Contains 1 Piece, 4 Pieces Required | Catalytic Converter Nuts (F-150 All Gasoline Engines) | 4 | W520514S440 |
| Package Contains 4 Pieces, 2 Pieces Required | Catalytic Converter Nuts (Mustang 5.0L) | 1 | W705443S900 |
| Package Contains 4 Pieces, 3 Pieces Required | Catalytic Converter Nuts (Ranger) | 1 | W714265S442 |
| Package Contains 4 Pieces, 2 Pieces Required | Selector Lever Cable Bracket Bolts (Ranger) | 1 | W700056S450B |
| Package Contains 4 Pieces, 2 Pieces Required | Selector Lever Cable Bracket Bolts (Mustang) | 1 | W710726S437 |
| Package Contains 1 Piece,
Gas Engine Requires 3 Pieces, | Transmission Support Isolator Bolts And Washers (F-150) | 3 For Gas Engine, 4 For Diesel Engine | W711140S900 |
| Package Contains 4 Pieces, 4 Pieces Required | Transmission Support Crossmember Bolts (F-150) | 1 | W714418S439 |
| Package Contains 4 Pieces, 4 Pieces Required | Transmission Support Crossmember Bolts (Ranger) | 1 | W500754S439 |
| Package Contains 4 Pieces,
F-150 Requires 4 Pieces, Ranger Requires 2 Pieces | Transmission Support Crossmember Nuts (F-150/Ranger) | 1 | W520114S442 |
| Package Contains 4 Pieces, 8 Pieces Required | Transmission Support Crossmember Nuts (Ranger) | 2 | W520515S442 |
| Package Contains 1 Piece, 4 Pieces Required | Transmission Support Crossmember Support Bolts (Ranger) | 4 | W500747S439 |
| Package Contains 4 Pieces, 4 Pieces Required | Transmission Support Insulator Bolts (F-150 Gas Engine 2WD) | 1 | W718353S900 |
| Package Contains 4 Pieces, 4 Pieces Required | Transmission Support Isolator Bolts (F-150 3.0L) | 1 | W718926S900 |
| Package Contains 4 Pieces, 1 Piece Required | Fluid Cooler Tube Bracket Bolt (F150 5.0L) | 1 | W715131S442 |
| Package Contains 4 Pieces, 1 Piece Required | Fluid Cooler Tube Bracket Bolt (F150 2.7L/3.5L) | 1 | W715798S437 |
| Package Contains 4 Pieces, 1 Piece Required | Fluid Cooler Tube Bracket Bolt (F150 3.0L/Mustang) | 1 | W715131S437 |
| Package Contains 4 Pieces,
F-150 Gas Engine/Mustang F-150 3.0L/Mustang | Torque Converter Nuts | 1 For F-150 Gas Engine/Mustang 5.0L,
2 For F-150 3.0L/Mustang | W715618S437 |
| – | Torque Converter Seal | 1 | HL3Z-7A248-A |
| Package Contains 4 Pieces, 2 Pieces Required | Stabilizer Bar Bracket Bolts (Ranger) | 1 | W719427S439 |
| Package Contains 4 Pieces, 4 Pieces Required | Stabilizer Bar Bracket Nuts (F150) | 1 | W520113S440 |
| Package Contains 1 Piece, 2 Pieces Required | Stabilizer Bar Bracket Nuts (Ranger) | 2 | W716936S442 |
| – | Self-Adhesive Heat Shield Material (F-150) | 1 | FL3Z-6775-D |
| – | Transmission Fluid Filter | 1 | L1MZ-7A098-A |
| – | Auxiliary Pump Tube Seal | 1 | HL3Z-7G199-A |
| – | Output Shaft Flange Bolt | 1 | HL3Z-7N134-C |
| – | Output Shaft Nut | 1 | HL3Z-7085-B |
| – | Output Shaft Seal (2WD) | 1 | HL3Z-7052-A |
| – | Output Shaft Seal (4WD) | 1 | HL3Z-7052-B |
| Package Contains 1 Piece, 2 Pieces Required | Output Shaft Seals | 2 | HL3Z-7D019-A |
| – | Output Shaft Flange Retaining Nut (3 Lobe) (Mustang 2.3L) | 1 | JR3Z-00811-A |
| – | Outer Output Shaft Bearing | 1 | HL3Z-7A415-B |
| – | Fluid Passage Sleeve | 1 | HL3Z-7A283-A |
| – | Inner Output Shaft Bearing | 1 | HL3Z-7A415-C |
| – | Engine Oil Filter (Ranger) | 1 | BE8Z-6731-AB |
| – | Motorcraft® Multi-Purpose Grease Spray | As Needed | XL-5-A |
| – | Motorcraft® Threadlock and Sealer (Mustang Convertible) | As Needed | TA-25-B |
| – | Motorcraft® High Temperature 4×4 Front Axle and Wheel Bearing Grease | AS Needed | XG-11 |
| – | Motorcraft® High Temperature Nickel Anti-Seize Lubricant (Ranger) | As Needed | XL-2 |
| – | Motorcraft® Metal Brake Parts Cleaner (Ranger) (Compliant With Low Volatile Organic Compound Requirements As Required In Some USA States) | As Needed | PM-4-A |
| – | Motorcraft® Metal Brake Parts Cleaner (Ranger) (Not Compliant With Volatile Organic Compound Requirements) | As Needed | PM-4-B |
| – | Motorcraft® Yellow Prediluted Antifreeze/Coolant (F-150/Ranger) (All Markets Except Canada) | As Needed | VC-13DL-G |
| – | Motorcraft® Yellow Prediluted Antifreeze/Coolant (F-150/Ranger) (Canada Only) | As Needed | CVC-13DL-G |
| – | Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (Ranger) (All Markets Except Canada) | As Needed | XO-5W30Q1SP |
| – | Motorcraft® SAE 5W-30 Super Premium Motor Oil (Ranger) (Canada Only) | As Needed | CXO5W30-LSP6 |
| – | Motorcraft® MERCON® ULV Automatic Transmission Fluid | As Needed | XT-12-QULV |
| – | Motorcraft® MERCON® LV Automatic Transmission Fluid (F150 4WD) (All Markets Except Canada) | As Needed | XT-10-QLVC |
| – | Motorcraft® MERCON® LV Automatic Transmission Fluid (F150 4WD) (Canada Only) | As Needed | CXT-10LV6 |
| Inspect And Replace Only If Necessary | |||
| Package Contains 1 Piece | Fluid Cooler O-Ring Seals (Ranger) | If Needed | JB3Z-7J227-A |
| Package Contains 2 Pieces | Cooler Line Seal (F-150/Mustang) | If Needed | 5L7Z-7D285-A |
| Package Contains 2 Pieces | Cooler Line Seal Ring (F150/Mustang) | If Needed | 5L7Z-7J324-A |
| – | Transmission Fluid Pan Gasket | If Needed | HL3Z-7A191-B |
| – | Auxiliary Pump Tube O-Ring | If Needed | HL3Z-7J227-A |
| – | Main Control-To-Transmission Fluid Pump Seal | If Needed | HL3Z-7A248-D |
Service Procedure
- Isolate the high-pitched whine condition by road testing the vehicle at normal operating temperature, use the Automatic Transmission Select Shift feature to select and hold 3rd gear while driving on flat ground. The high-pitched whine noise peaks at speeds between 30-40 km/h (18-25 mph) during light acceleration and while coasting down in 3rd gear. The high-pitched whine noise goes away when in NEUTRAL.
- Is the high-pitched whine present?
(1). Yes – proceed to Step 3.
(2). No – this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal diagnosis.
- Remove the transmission. Refer to WSM, Section 307-01.
- Disassemble transmission, perform only the necessary steps to remove the output shaft and planetary carrier No. 4 assembly from the transmission case. Refer to WSM, Section 307-01 > Overhaul.
(1). It is only necessary to remove the following:
-
- Torque converter
- Transmission fluid auxiliary pump
- Main control assembly
- All 4 speed sensors (intermediate speed sensor A [ISSA], intermediate speed sensor B [ISSB], turbine shaft speed [TSS] and output shaft speed [OSS])
- Fluid pump
- Output shaft seal
- Front support
- Clutch and planetary assembly
- Output shaft and planetary carrier No. 4 assembly
- Remove the inner output shaft bearing, fluid passage sleeve and outer output shaft bearing from the transmission case. It is not necessary to remove any other parts except for the bearings and passage sleeve. Refer to WSM Section 307-01 > Disassembly.
- Install new inner output shaft bearing, fluid passage sleeve and outer output shaft bearing into the transmission case. Refer to WSM Section 307-01 > Assembly.
- To reassemble, reverse the removal procedure. Refer to WSM, Section 307-01 > Overhaul.
- Install the transmission. Refer to WSM, Section 307-01.
4 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
20-2198
25 August 2020
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NHTSA ID Number: 10172966
Manufacturer Communication Number: TSB 20-2083
Summary
Some 2020 F-150/Mustang/Ranger vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine noise coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.
1 Associated Document
Manufacturer Communications
20-2083
16 March 2020
MC-10172966-0001.pdf 131.427KB
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- Motorcraft Transmission Fluid - XT105Q3LV
- Item Package Dimension: 12.009L x 8.49W x 4.489H inches
- Item Package Weight - 9.23 Pounds
- Item Package Quantity - 1
- Product Type - AUTO ACCESSORY
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Ford XT-10-QLVC 5 Quart Mercon-Lv Automatic Transmission Fluid 1 Pack
- -Make sure this fits by entering your model number. -Geniune OEM part
- Geniune Ford replacement parts are a part of what keeps a vehicle looking and performing its best over the long term, something that the Ford company has always known. When choosing parts for your Ford vehicle, make the best choice: Use durable and affordable parts made specifically for the manufacturer of your vehicle. These genuine Ford parts are a fit for your vehicle. Ford OEM parts are the way to go if you want to keep your vehicle as close to its original condition as possible.
- Meets the challenging demands of most automatic transmissions
- Ensures smooth shifting and maximizes power transfer with enhanced anti-shudder protection
- Improves durability and reduces foam and oxidation with advanced anti-wear technology and a premium blend of base stocks
- Provides better oil flow in both low and high temperatures
- Full synthetic formula with advanced additives protects against transmission breakdown better than conventional fluids
- For use in 95% of vehicles including most CVTs in operation with US registered light duty applications
- High performance conditioning agents prolong seal elasticity to prevent leaks
- Improved durability & transmission life with anti-wear technology to avoid costly repairs
- Enhanced high & low temp performance supports transmission fluid in all weather situations
- Full synthetic formula with advanced additives protects against transmission breakdown better than conventional fluids
- Motorcraft MERCON LV is a premium-quality automatic transmission fluid
- Recommended by Ford Motor Company for use in Ford, Lincoln and Mercury vehicles that require MERCON LV type fluid
- OEM product
- This product also provides excellent performance in electronically controlled automatic transmissions
- Check owner guide and transmission fluid charts for application
- Provides excellent performance in electronically controlled automatic transmissions. Dyed red for easy leak detection
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives. Helps prevent rust and corrosion
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity. Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Motorcraft MERCON V is a premium-quality automatic transmission fluid
- recommended by Ford Motor Company for use in Ford, Lincoln and Mercury vehicles that require either MERCON V or MERCON type fluid
- Do not use in applications where MERCON SP, MERCON LV, continuously variable chain type transmission fluid, Motorcraft premium automatic transmission fluid, FNR5 automatic transmission fluid or Type-F automatic transmission fluid is recommended
- Do not use in transfer cases where MERCON ATF was previously recommended
- Motorcraft MERCON V is suitable for use as a hydraulic oil in a wide variety of industrial applications that call for an ISO 46 or SAE 20W viscosity grade hydraulic oil
SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020 Mustang 5.0L With 10R80 Transmission: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198A 8.8 Hrs. 2020 Mustang 2.3L EcoBoost With 10R80 Transmission: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198B 7.9 Hrs. 2019-2020 Ranger 4X2: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198C 9.8 Hrs. 2019-2020 Ranger 4X4: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198D 10.6 Hrs. 2020 F-150 4X2 2.7L EcoBoost: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198E 9.5 Hrs. 2020 F-150 4X4 2.7L EcoBoost: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198F 10.4 Hrs. 2020 F-150 4X2 3.0L Diesel: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198G 8.2 Hrs. 2020 F-150 4X4 3.0L Diesel: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198H 9.0 Hrs. 2020 F-150 4X2 3.5L EcoBoost: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198J 9.4 Hrs. 2020 F-150 4X4 3.5L EcoBoost: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198K 10.4 Hrs. 2020 F-150 4X2 5.0L TiVCT: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198L 9.3 Hrs. 2020 F-150 4X4 5.0L TiVCT: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198M 10.3 Hrs. 2020 Mustang Convertible 5.0L With 10R80 Transmission: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198N 9.2 Hrs. 2020 Mustang Convertible 2.3L EcoBoost With 10R80 Transmission: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202198O 8.3 Hrs. Repair/Claim Coding Causal Part: 7A415 Condition Code: D4
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SEOCONTENT-END
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