NHTSA ID Number: 10152459
Manufacturer Communication Number: TSB 18-2352
Summary
Some 2012-2018 Focus BEV vehicles may exhibit a lack of A/C. This may be due to a high-voltage battery coolant cooler (chiller) leak that may have been caused by prior transmission service. Follow the Service Procedure steps to correct the condition.
7 Affected Products
Vehicle
| FORD | FOCUS | 2012-2018 |
Model:
2012-2018 Focus BEV
Issue: Some 2012-2018 Focus BEV vehicles may exhibit a lack of A/C. This may be due to a high-voltage battery coolant cooler (chiller) leak that may have been caused by prior transmission service.
Action: Follow the Service Procedure steps to correct the condition.
Parts
| Description | Quantity | Part Number |
| High-Voltage Battery Coolant Cooler | 1 | CV6Z-10C708-A |
| Transmission Case Bolt | 2 | W790277-S900 |
| Chiller Line O-Ring Kit | 2 | 6E5Z-19B596-A
Motorcraft - Kit (P) (YF37424)
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| Motorcraft® Electric A/C Compressor Oil (2012-2016) | 3 | YN-32 |
| Motorcraft® R-1234yf Refrigerant POE Oil (2017-2018) | 6 | YN-34 |
| Motorcraft® Orange Prediluted Antifreeze/Coolant (All Markets Except Canada) | 4 | VC-3DIL-B
Ford Genuine Anti Freeze, VC-13DL-G
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| Motorcraft® Orange Prediluted Antifreeze/Coolant (Canada Only) | 4 | CVC-3DIL-B |
| Motorcraft® R134a Refrigerant (2012-2016, All Markets Except Canada) | 1 | YN-19
Motorcraft - Oil - Compressor - Air Co (YN35)
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| R134a Refrigerant (2012-2016, Canada Only) | 1 | CYN-19-R |
| R-1234yf Refrigerant (2017-2018, All Markets Except Canada) | 1 | YN-33-A |
| R-1234yf Refrigerant (2017-2018, Canada Only) | 1 | HS7Z-19B519-BA |
Tool List
| Drive | Tool Name |
| 1/4″ | Power Tool |
| 1/4″ | Ratchet |
| 1/4″ | 8 mm Deep Socket |
| 1/4″ | 13 mm Deep Socket |
| 1/4″ | Torx® T25 Socket |
| 3/8″ | Power Tool |
| 3/8″ | Ratchet |
| 3/8″ | Torque Wrench |
| 3/8″ | 18 mm Socket |
| Trim Tool | |
| Hose Clamp Pliers | |
| Hose Pinch-off Pliers, 2 pair |
Service Procedure
- Perform a visual inspection of the high-voltage battery coolant cooler. Are there any signs of damage or is the high-voltage battery coolant cooler oil stained indicating a freon leak?
(1). Yes – proceed to Step
(2). No – this article does not Refer to Workshop Manual (WSM), Section 412-00 for normal diagnostics.
- Inspect for loose, missing, or damaged rear transmission to mount bolts. Are any rear transmission to mount bolts loose, missing, or damaged? (Figure 1)
(1). Yes – replace the affected bolts. Tighten to 107 lb-ft (145 Nm). Refer to WSM, Section 303-01.
-
- Position a transmission jack under the electric motor. Remove the coolant filter and coolant filter bracket bolts and position aside to gain access to the mount bolts.
- Tighten the bracket bolt to 89 lb.in (10 Nm).
- Tighten the coolant filter bolt to 18 lb.in (2 Nm).
(2). No – proceed to Step
Figure 1

SEOCONTENT-START
TECHNICAL SERVICE BULLETIN
Lack Of Air Conditioning (A/C) – High-Voltage Battery Cooling Unit (Chiller)
Leak
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
| Description | Operation No. | Time |
| 2012-2018 Focus BEV: Inspect And Replace The High-Voltage Battery Coolant Cooler Includes Time To Check And Replace The Affected Bolts (Do Not Use With Any Other Labor Operations) | 182352A | 1.4
Hrs. |
Repair/Claim Coding
| Causal Part: | 10C708 |
| Condition Code: | 01 |
SEOCONTENT-END
18-2352
28 November 2018
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