Water Entering Right Front Footwell Through HVAC Fresh Air Inlet

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NHTSA ID Number: 10156523

Manufacturer Communication Number: TSB 19-2084

Summary

Some 2017-2019 Continental vehicles may exhibit water entering the right front footwell through the heating, ventilation and air conditioning (HVAC) fresh air inlet. This may be due to water leaking through the seam between the windshield and the cowl panel grille. To correct the condition, add sealant to this seam.

3 Affected Products

Vehicle

LINCOLN

CONTINENTAL

2017-2019

Model:

Lincoln

2017-2019 Continental

Issue: Some 2017-2019 Continental vehicles may exhibit water entering the right front footwell through the heating, ventilation and air conditioning (HVAC) fresh air inlet. This may be due to water leaking through the seam between the windshield and the cowl panel grille. To correct the condition, add sealant to this seam.

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

2017-2019 Continental
Water entering the right front footwell through the HVAC fresh air inlet

Parts

Genuine Ford Fluid TA-2 Seam Sealer - 10.3 oz.

Tool List

Drive	Tool Name
3/8″	Ratchet
3/8″	Torque wrench
3/8″	Power tool
3/8″	15 mm deep socket
3/8″	15 mm swivel socket
	Side cut pliers
	Small flat blade screwdriver
	Two-jaw puller
	Plastic trim tool
	Caulk gun

Service Procedure

Remove the cowl panel grille. Refer to Workshop Manual (WSM), Section 501-02.
Apply a bead of Motorcraft® Seam Sealer or equivalent, approximately 1.5 mm (0.059 in) wide, to the lip at the base of the windshield where the rear edge of the cowl panel grille seats. This bead should run from the locating notch at the center of the windshield along the right half of the windshield, continuing through to the end of where the windshield and the cowl panel grille meet. (Figures 1-2)

Figure 1

Figure 2

Install the cowl panel grille. Refer to WSM, Section 501-02.

(1). Remove any excess Motorcraft® Seam Sealer or equivalent from the cowl panel grille and windshield.

If water has entered the interior of the vehicle, dry the interior as necessary.

19-2084
19 March 2019

https://www.nhtsa.gov/recalls?nhtsaId=10156523

https://static.nhtsa.gov/odi/tsbs/2019/MC-10156523-0001.pdf

⬇ Download PDF (205.41 KB)

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All-Weather Performance: Designed to deliver a long-lasting seal, our automotive seam sealer withstands extreme weather without shrinking or cracking. Seam seal technology ensures it remains flexible and durable for both indoor and outdoor applications, making it a versatile automotive sealant.
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