Popping Or Snapping Noise When Opening And/Or Closing The Liftgate

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NHTSA ID Number: 10164419

Manufacturer Communication Number: TSB 19-2224

Summary

Some 2019 Edge vehicles built on or before 06-Mar-2019 may exhibit a popping or snapping noise from the rear of the vehicle when the liftgate is opened or closed. This may be due to reversing lamp close out interference caused by the securing tabs. To correct the condition, follow the Service Procedure steps to replace the reversing lamp close out. A lower level service part has been released. Replacement of the reversing lamp assembly is not required. To correct the condition, follow the Service Procedure steps on vehicles that meet the following criteria: * 2019 Edge * Built on or before 06-Mar-2019 * Popping/snapping noise when opening or closing the liftgate

1 Affected Product

Vehicle

FORD

EDGE

2019

Model:

Ford

2019 Edge

Issue: Some 2019 Edge vehicles built on or before 06-Mar-2019 may exhibit a popping or snapping noise from the rear of the vehicle when the liftgate is opened or closed. This may be due to reversing lamp close out interference caused by the securing tabs. To correct the condition, follow the Service Procedure steps to replace the reversing lamp close out. A lower level service part has been released. Replacement of the reversing lamp assembly is not required.

Action: To correct the condition, follow the Service Procedure steps on vehicles that meet the following criteria:

2019 Edge
Built on or before 06-Mar-2019
Popping/snapping noise when opening or closing the liftgate

Parts

Description	Quantity	Part Number
Reversing Lamp Close Out (Right Side)	1	KT4Z-13783-A
Reversing Lamp Close Out (Left Side)	1	KT4Z-13K405-A

Service Procedure

Perform the Service Procedure on both reversing lamps.

Remove the reversing lamps. Refer to WSM, Section 417-01.
Using a Torx® T10 bit, unscrew the 2 reversing lamp close out screws and discard the 3 tab close out. (Figures 1-2)

Figure 1

Figure 2

Install the 2 tab reversing lamp close out and tighten to 1 Nm (8.85 in-lbs). (Figure 3)

Figure 3

NOTE: The close out being removed will have 3 tabs and the new part will have 2 tabs. This is design intent of the new part.

Install the reversing lamps. Refer to WSM, Section 417-01.

19-2224
20 August 2019

https://www.nhtsa.gov/recalls?nhtsaId=10164419

https://static.nhtsa.gov/odi/tsbs/2019/MC-10164419-0001.pdf

⬇ Download PDF (182.66 KB)

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