NHTSA ID Number: 10179114
Manufacturer Communication Number: TSB 20-2212
Summary
This article supersedes TSB 19-2236 to update the parts list. Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump, and torque converter.
This bulletin supersedes 19-2236. Reason for update: Incorrect or Missing Parts
Model:
2015-2018 Edge
Assembly Plant: Oakville Assembly Plant
Engine: 2.0L EcoBoost
Summary
This article supersedes TSB 19-2236 to update the parts list.
Issue: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump, and torque converter.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1. “If Needed” indicates the part is not mandatory.
NOTE: Ball Joint Pinch Nut and Engine Mount Nut have the same service part number.
Parts
| Description | Quantity | Part Number | |
| – | Flexplate | 1 | 1S7Z-6375-D |
| – | Steering Column Fastener | 1 | W712961-S450B |
| Package Contains 4 Pieces, 2 Pieces Required | Tie Rod End Nut | 1 | W520215-S440
Ford W520-215S440, Suspension Stabilizer Bar Link Nut
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 1 Piece, 2 Pieces Required | Stabilizer Bar Fastener | 2 | W712503-S440
Ford W712-503S440, Suspension Stabilizer Bar Link Nut
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 4 Pieces, 2 Pieces Required | Ball Joint Pinch Bolt | 1 | W500545-S439
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 2 Pieces, 2 Pieces Required | Ball Joint Pinch Nut | 1 | W520214-S440
Ford W520-214S440, Suspension Stabilizer Bar Link Nut
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 4 Pieces, 4 Pieces Required | Subframe Bolts | 1 | W716457-S439 |
| – | Halfshaft Retaining Strap | 1 | 4S4Z-3N324-AA No products found. |
| Package Contains 1 Piece, 2 Pieces Required | Halfshaft Washer | 1 | DG9Z-7G273-B |
| Package Contains 4 Pieces, 2 Pieces Required | Halfshaft Retaining Strap Nuts | 1 | W520102-S442 |
| Package Contains 1 Piece, 2 Pieces Required | Wheel Bearing Hub Nut | 2 | CCPZ-3B477-B
Ford Retainer
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| – | Intermediate Shaft Seal (AWD) | 1 | CN1Z-7H424-B |
| Package Contains 1 Piece, 3 Pieces Required | PTU Bolt And Washer Assembly (AWD) | 3 | 5F9Z-4682-AA
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 1 Piece, 3 Pieces Required | RDU Bolt And Washer Assembly (RWD) | 3 | F2GZ-4682-A |
| Package Contains 5 Pieces, 5 Pieces Required | Upper PTU Bolts (AWD) | 1 | W718250-S439 |
| – | PTU Compression Seal (AWD) | 1 | CV6Z-7086-B |
| – | Halfshaft Retaining Circlip | 1 | BB5Z-4B422-C |
| – | Oil Filter Kit | 1 | BE8Z-6731-AC |
| – | Oil Filter Adaptor Gasket | 1 | FB5Z-6840-A |
| Package Contains 4 Pieces, 5 Pieces Required | Fuel Rail Fasteners | 2 | W500313-S437 |
| Package Contains O-rings For 4 Injectors And Instruction Sheet |
Injector O-Ring Kit | 1 | BG9Z-9229-A
Ford KIT - O Ring
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 4 Pieces, 2 Pieces Required | Dowel Pins | 1 | W716841-S900 |
| – | Turbo To Catalytic Converter Gasket | 1 | EJ7Z-6L612-A |
| Package Contains 4 Pieces, 2 Pieces Required | Center Bearing Fastener (AWD) | 1 | W712154-S439 |
| Package Contains 4 Pieces, 4 Pieces Required | Torque Converter Nuts | 1 | W715618-S437 |
| Package Contains 4 Pieces, 4 Pieces Required | Transmission Support Insulator Bolts | 1 | W718507-S439 |
| Package Contains 4 Pieces, 1 Piece Required | Transmission Support Insulator Nuts | 1 | W520205-S440 |
| Package Contains 4 Pieces, 1 Piece Required | Transmission Fluid Cooler Tube Bolts | 1 | W716200-S437 |
| Package Contains 4 Pieces, 1 Piece Required | Transmission Fluid Cooler Tube Bolts | 1 | W712146-S437 |
| – | Case Side Axle Shaft Seal | 1 | 9L8Z-1177-G |
| – | Converter Side Axle Shaft Seal (AWD) | 1 | 9L8Z-1177-C |
| – | Converter Side Axle Shaft Seal (FWD) | 1 | BB5Z-1S177-C
Right Automatic Transmission Output Shaft Seal,Pinion Seal fits Ford Edge,Escape,Fusion,Transit Connect,EcoSport 2012-2018 Replacement BB5Z-1S177-A, BB5P-1177-DA, BB5P-1177-EA 1 Piece
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 4 Pieces, 6 Pieces Required | Flexplate Fasteners | 2 | 1L5Z-6379-AA
Ford Compatible with Genuine Compatible Flywheel Bolt 1L5Z-6379-AA
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| – | Transmission Fluid Pump Assembly | 1 | 9L8Z-7A103-J |
| – | Large Transmission Case Seal (21 mm) | 1 | 9L8Z-7A248-C No products found. |
| Package Contains 1 Piece, 4 Pieces Required | Small Transmission Case Seal (13 mm) | 4 | 9L8Z-7A248-B |
| Package Contains 4 Pieces, 3 Pieces Required | Transmission Fluid Pump Bolts | 1 | W719986-S437 |
| – | Transmission Fluid Pump Gasket | 1 | DG9Z-7A136-B |
| – | Torque Converter | 1 | DG9Z-7902-GRM |
| Package Contains 1 Piece, 2 Pieces Required | Transmission Fluid Cooler Line Seals | 2 | 5L7Z-7D285-A No products found. |
| Package Contains 1 Piece, 2 Pieces Required | Transmission Fluid Cooler Line Ring | 2 | 5L7Z-7J324-A No products found. |
| – | Input Shaft Seal | 1 | 9L8Z-7048-A |
| – | Transmission Fluid Filter | 1 | BB5Z-7A098-E |
| – | Main Control To Case Separator Plate | 1 | DV6Z-7Z490-A |
| – | Motorcraft® Threadlock 262 | As Needed | TA-26
Motorcraft #ta26 Adhesive (ta26)
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| – | Motorcraft® Metal Surface Prep Wipes | As Needed | ZC-31-B
Motorcraft - Towelette-Metal C (ZC31B)
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| WSE-M4G323-A6 | Motorcraft® High Performance Engine RTV Silicone | As Needed | TA-357
SEALANT - SILICONE
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API |
| – | Motorcraft® Multi-Purpose Grease Spray | As Needed | XL-5-A
Motorcraft XL5# Grease - Long Life Lubricating ()
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API |
| – | Motorcraft® Mercon LV Automatic Transmission Fluid (All Markets Except Canada) | As Needed | XT-10-QLVC
Ford Genuine Ford Fluid XT-10-QLVC MERCON-LV Automatic Transmission Fluid - 1 Quart
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| – | Motorcraft® Mercon LV Automatic Transmission Fluid (Canada Only) | As Needed | CXT-10-LV6 |
| – | Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (All Markets Except Canada) | As Needed | XO-5W30-Q1SP |
| – | Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) | As Needed | CXO-5W30-LSP6 |
| – | Motorcraft® Orange Concentrated Antifreeze/Coolant (All Markets Except Canada) | As Needed | VC-3-B
Ford Genuine Fluid VC-13-G Yellow Concentrated Antifreeze/Coolant - 1 Gallon
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| – | Motorcraft® Orange Concentrated Antifreeze/Coolant (Canada Only) | As Needed | CVC-3-B2 |
| – | Motorcraft® R134a Refrigerant (All Markets Except Canada) | As Needed | YN-19 |
| – | R134a Refrigerant (Canada Only) | As Needed | CYN-19-R |
| Inspect And Replace Only If Necessary | |||
| – | Engine Short Block – Refer To The Parts Catalog For The VIN Specific Application | If Needed | 6009 |
| Package Contains 10 Pieces, 10 Pieces Required | Cylinder Head Bolt | If Needed | AG9Z-6065-A No products found. |
| – | Crankshaft Bolt | If Needed | 1S7Z-6A340-AA |
| – | Engine Gasket Kit | If Needed | FB5Z-6079-D |
| Package Contains 4 Pieces, 4 Pieces Required | Turbo Heat Shield Nuts | If Needed | W713095-S403 |
| Package Contains 4 Pieces, 4 Pieces Required | Catalytic Converter Fastener | If Needed | W714265-S442 |
| – | Tailpipe Gasket | If Needed | CV6Z-9450-E
Ford CV6Z-9450-B, Exhaust Pipe to Manifold Gasket
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| – | Turbocharger Oil Filter | If Needed | BB5Z-6C683-A |
| Package Contains 2 Pieces, 2 Pieces Required | Engine Mount Nut | If Needed | W520214-S440
Ford W520-214S440, Suspension Stabilizer Bar Link Nut
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 4 Pieces, 1 Piece Required | Engine Mount Nut | If Needed | W710807-S442 |
| Package Contains 4 Pieces, 2 Pieces Required | Engine Mount Bolt | If Needed | W717674-S439 |
| Package Contains 4 Pieces, 4 Pieces Required | Front Brake Caliper Bolts | If Needed | W715623-S439 |
| Package Contains 4 Pieces, 4 Pieces Required | Shock Mount Bolt | If Needed | W715295-S439 |
| Package Contains 4 Pieces, 4 Pieces Required | Shock Mount Nut | If Needed | W520216-S440 |
| – | A/C Compressor Gasket And O-Ring | If Needed | DL3Z-19B596-B No products found. |
| – | A/C Compressor Gasket And O-Ring | If Needed | DS7Z-19B596-A
Ford KIT - AIR CONDI
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| – | High Pressure Fuel Tube | If Needed | EJ7Z-9J323-B |
| Package Contains 2 Pieces, 2 Pieces Required | High Pressure Fuel Pump Fasteners | If Needed | W718059-S442 |
| – | High Pressure Fuel Pump O-ring | If Needed | AA5Z-9E583-A
Ford AA5Z-9E583-A, Fuel Pump Gasket
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| – | CHT2 Sensor | If Needed | 9L8Z-6G004-E
Ford 9L8Z-6G004-F, Engine Cylinder Head Temperature Sensor
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| – | Intermediate Shaft Bushing (AWD) | If Needed | F2GZ-63600A58-A |
| Package Contains 1 Piece | Ignition Coil | If Needed | CM5Z-12029-K
ENA Set of 1 Ignition Coil Pack Compatible with Ford Edge Escape Explorer Focus Fusion MKZ Replacement for C1816 UF670 DG546
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API |
| – | High Pressure Pump Roller Tappet | If Needed | AA5Z-9C587-A |
| Package Contains 4 Pieces | Turbo Stud | If Needed | W704474-S437
Ford W704474-S437 - Stud
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API |
| Package Contains 4 Pieces | Turbo To Exhaust Stud | If Needed | W712458-S900 |
| – | Coolant Outlet Adapter O-ring | If Needed | CJ5Z-8255-A |
Service Procedure
- Does the vehicle exhibit a rattle noise that has been isolated to the bellhousing?
(1). Yes – proceed to Step 2.
(2). No – this article does not apply. Refer to WSM, Section 100-01 for further diagnostics.
- Release the fuel system pressure. Refer to Workshop Manual (WSM), Section 310-00A.
- Remove the transmission and inspect the engine block mounting face for the presence of dowel pins. If the dowel pins are not present in the engine block, inspect the transmission. If the dowel pins are present in the transmission, remove the dowel pins and reinstall into the engine block prior to transmission installation. Refer to WSM, Section 307-01A.
- Remove the flexplate and inspect the crankshaft mounting face for damage. Are indentations present on the edges of the crankshaft? (Figure 1)
(1). Yes – replace the torque converter, flexplate, flexplate bolts, and transmission front pump. Refer to WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. Proceed to Step 5.
(2). No – replace the torque converter, flexplate, flexplate bolts, and transmission front pump. Refer to WSM, Section 307-01A. If dowel pins are damaged or missing, replace as needed. Proceed to Step 46.
Figure 1
- Evacuate the A/C system. Refer to WSM, Section 412-00.
- Drain the cooling system. Refer to WSM, Section 303-03A.
- Remove the degas bottle. Refer to WSM, Section 303-03A.
- Remove the ground cable stud bolt. (Figure 2)
Figure 2
- Disconnect the junction box electrical connector. (Figure 3)
Figure 3
- Release the tabs. Lift and position the top part of junction box aside. (Figure 4)
Figure 4
- Release the tabs and open the cover. (Figure 5)
Figure 5
- Remove the nuts and disconnect the wiring harness cables. (Figure 6)
Figure 6
- Remove the bolts and detach the wiring harness retainers. (Figure 7)
Figure 7
- Detach the wiring harness retainers from the engine mount and valve cover stud bolt. (Figure 8)
Figure 8
- Disconnect the powertrain control module (PCM) electrical connector, engine harness electrical connector and retainer. (Figure 9)
Figure 9
- Detach the coolant tube return hose retainer.
(1). Disconnect the lower radiator hose from the thermostat housing.
- Push the intake manifold retainer in. Disconnect and position the brake vacuum tube aside. (Figure 10)
Figure 10
- Disconnect the vacuum tube at the brake vacuum pump and retainer. (Figure 11)
Figure 11
- Disconnect the coolant hoses.
(1). For vehicles without an auxiliary heater, disconnect the coolant hose quick connect coupling. (Figure 12)
(2). For vehicles with an auxiliary heater, detach the upper radiator hose retainer. (Figure 13)
Figure 12
Figure 13
- Disconnect the fuel tube and EVAP canister purge valve quick release couplings. (Figure 14)
Figure 14
- Loosen the clamp and remove the charge air cooler (CAC) tube. (Figure 15)
NOTE: When removing any turbocharger air intake system components, make sure to cover any open ports to prevent debris from entering the system. The turbocharger compressor vanes can be damaged by even the smallest particles. All components need to be inspected and cleaned prior to installation or reassembly.
Figure 15
- Disconnect the tailpipe and position aside. Discard the tailpipe fasteners. (Figure 16)
Figure 16
- Remove and discard the exhaust gasket. Make sure the mating faces are clean and free of foreign material. (Figure 17)
Figure 17
- Remove the fasteners and position the fender splash shield aside on both sides of the vehicle. (Figure 18)
Figure 18
- Detach and disconnect the engine harness electrical connector. (Figure 19)
Figure 19
- Disconnect the A/C compressor electrical connectors and wiring harness retainers. (Figure 20)
Figure 20
- Remove the nuts and disconnect the A/C lines. (Figure 21)
Figure 21
- Remove the A/C compressor belt. Refer to WSM, Section 303-05A.
- Drain the oil and install the drain plug. (Figure 22)
Figure 22
- Using a lifting table, support and secure the engine. Use General Equipment Powertrain Jack and wooden block as needed.
- Disconnect special service tool 303-F070, Support Bar, Engine.
- Remove the front engine mount. (Figure 23)
Figure 23
- Lower the engine.
- Disconnect the heated oxygen sensor (H02S) and catalyst monitor sensor connectors. (Figure 24)
Figure 24
- Remove the nuts and the catalytic converter. Discard the nuts. (Figure 25)
Figure 25
- Discard the catalytic converter gasket. Make sure the mating faces are clean and free of foreign material. (Figure 26)
Figure 26
- Position the cover aside and remove the nut and the positive battery cable. Disconnect the generator electrical connector. (Figure 27)
Figure 27
- Detach the generator wiring harness retainers and position the harness on the transmission. (Figure 28)
Figure 28
- Loosen the turbocharger inlet pipe clamp. Remove the engine appearance cover stud, bolt, and turbocharger inlet pipe. (Figure 29)
Figure 29
- If necessary, install special service tool 303-050 (T70P-6000) Lifting Bracket, Engine. (Figure 30-31)
Figure 30
Figure 31
- Install the engine lift equipment.
- Remove the adjustable mounting arm and/or engine support if installed.
- Mount the engine to the engine stand.
- Replace the short block. Refer to WSM, Section 303-01A.
- To install the engine, reverse the removal procedure in this article. If dowel pins are damaged or missing, replace as needed.
- Apply Motorcraft® Multi-Purpose Grease Spray to the torque converter pilot hub prior to reassembly.
- Install the transmission. Refer to WSM, Section 307-01A.
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | EDGE | 2015-2018 |
1 Associated Document
Manufacturer Communications
20-2212
24 August 2020
MC-10179114-0001.pdf 2048.447KB
NHTSA ID Number: 10164420
Manufacturer Communication Number: TSB 19-2236
Summary
Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump, and torque converter. Follow the Service Procedure steps to correct the condition.
1 Associated Document
Manufacturer Communications
19-2236
06 August 2019
MC-10164420-0001.pdf 1284.346KB
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Last update on 2026-05-31 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Labor Times Description Operation No. Time 2015-2018 Edge FWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And Inspect Flexplate And Crankshaft Mounting Face For Damage (Pass), Replace The Torque Converter, Flexplate, Flexplate Bolts And Transmission Front Pump (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor Operations Outside Of This Article) 202212A 9.3 Hrs. 2015-2018 Edge FWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And Inspect Flexplate And Crankshaft Mounting Face For Damage (Fail), Replace The Torque Converter, Flexplate, Flexplate Bolts, Transmission Front Pump And Engine Short Block (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor Operations Outside Of This Article) 202212B 18.5 Hrs. 2015-2018 Edge AWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And Inspect Flexplate And Crankshaft Mounting Face For Damage (Pass), Replace The Torque Converter, Flexplate, Flexplate Bolts And Transmission Front Pump (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor Operations Outside Of This Article) 202212C 10.6 Hrs. 2015-2018 Edge AWD 2.0L EcoBoost: Diagnose Noise, Remove Transmission And Inspect Flexplate And Crankshaft Mounting Face For Damage (Fail), Replace The Torque Converter, Flexplate, Flexplate Bolts, Transmission Front Pump And Engine Short Block (Can Be Claimed With Operation E Or F) (Do Not Use With Any Labor Operations Outside Of This Article) 202212D 19.7 Hrs. Vehicles Without Lane Departure: Additional Time To Check And Correct Front Toe (Can be Claimed With Operation A-D Only) 202212E 0.6 Hrs. Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe (Can be Claimed With Operation A-D Only) 202212F 0.8 Hrs. Repair/Claim Coding Causal Part: 6375 Condition Code: 01
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SEOCONTENT-END
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