NHTSA ID Number: 10160931
Manufacturer Communication Number: SSM 47976
Summary
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A
even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
291 Affected Products
Vehicles
| FORD | C-MAX | 2013-2018 |
| FORD | CROWN VICTORIA | 2010-2012 |
| FORD | E-150 | 2010-2017 |
| FORD | E-250 | 2010-2017 |
| FORD | E-350 | 2010-2019 |
| FORD | E-450 | 2010-2018 |
| FORD | ECOSPORT | 2018-2019 |
| FORD | EDGE | 2010-2019 |
| FORD | ESCAPE | 2013-2019 |
| FORD | EXPEDITION | 2010-2017 |
| FORD | EXPLORER | 2010-2019 |
| FORD | EXPLORER SPORT TRAC | 2010 |
| FORD | F-150 | 2010-2019 |
| FORD | F-250 SD | 2010-2019 |
| FORD | F-350 SD | 2010-2019 |
| FORD | F-450 SD | 2010-2019 |
| FORD | F-53 | 2011-2018 |
| FORD | F-550 SD | 2010-2019 |
| FORD | F-59 | 2011-2018 |
| FORD | F-650 SD | 2016-2019 |
| FORD | F-750 SD | 2016-2019 |
| FORD | FIESTA | 2011-2013, 2015-2019 |
| FORD | FLEX | 2010-2019 |
| FORD | FOCUS | 2010-2018 |
| FORD | FUSION | 2010-2019 |
| FORD | MUSTANG | 2010-2019 |
| FORD | RANGER | 2010-2011 |
| FORD | TAURUS | 2010-2019 |
| FORD | TRANSIT | 2015-2019 |
| FORD | TRANSIT CONNECT | 2013-2019 |
| LINCOLN | CONTINENTAL | 2017-2019 |
| LINCOLN | MKC | 2015-2019 |
| LINCOLN | MKS | 2010-2016 |
| LINCOLN | MKT | 2010-2019 |
| LINCOLN | MKX | 2010-2019 |
| LINCOLN | MKZ | 2010-2019 |
| LINCOLN | NAVIGATOR | 2010-2017 |
| LINCOLN | TOWN CAR | 2010-2011 |
| MERCURY | GRAND MARQUIS | 2010-2011 |
| MERCURY | MARINER | 2010-2012 |
| MERCURY | MILAN | 2010-2011 |
| MERCURY | MOUNTAINEER | 2010-2011 |
SSM 47976 – Various Vehicles – Automatic Transmission – Multi Purpose Grease Application On Torque Converter Pilot Hub And Presence Of Engine And Crank Alignment Dowels
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