Glass Hydrofluoric Acid Damage – 2010-2020 Ford Lincoln Mercury

NHTSA ID Number: 10164508

Manufacturer Communication Number: SSM 48130

Summary

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

 

236 Affected Products

Vehicles

FORDC-MAX2013-2018
FORDC-MAX ENERGI2013-2017
FORDC-MAX HYBRID2013, 2015-2016
FORDCROWN VICTORIA2010-2012
FORDE-1502010-2017
FORDE-2502010-2017
FORDE-3502010-2019
FORDE-4502010-2018
FORDeBay logoECOSPORT2019
FORDEDGE2010-2019
FORDESCAPE2013-2019
FORDeBay logoEXPEDITION2010-2017, 2020
FORDEXPLORER2010-2020
FORDEXPLORER SPORT TRAC2010
FORDF-1502010-2020
FORDF-2502020
FORDF-250 SD2011-2019
FORDF-3502020
FORDF-350 SD2011-2019
FORDeBay logoF-4502020
FORDF-450 SD2011-2019
FORDF-5502020
FORDF-550 SD2011-2019
FORDFIESTA2012-2019
FORDeBay logoFLEX2010-2019
FORDFOCUS2012-2018
FORDeBay logoFUSION2010-2019
FORDMUSTANGeBay logo2010-2011, 2019
FORDTAURUS2010-2011, 2019
FORDTRANSIT2019
FORDTRANSIT CONNECT2019
LINCOLNeBay logoCONTINENTAL2017-2018
LINCOLNMKC2015-2019
LINCOLNeBay logoMKS2010-2016
LINCOLNeBay logoMKT2010-2019
LINCOLNMKX2010-2019
LINCOLNeBay logoMKZ2013-2019
LINCOLNeBay logoNAVIGATOR2010-2011
LINCOLNTOWN CAR2010-2011
MERCURYeBay logoMARINER2010-2011
MERCURYeBay logoMILAN2010-2011
MERCURYeBay logoMOUNTAINEER2010-2011

 


SSM 48130

 


 

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