NHTSA ID Number: 10153953
Manufacturer Communication Number: SSM 47724
Summary
Some 2018-2019 Escape vehicles equipped with Sirius satellite radio with a 4G telematics control unit (TCU) built on or before 31-Oct-2018 may exhibit an intermittent loss of satellite radio reception while displaying an acquiring signal message when driving in unobstructed areas. If this condition is present, use OASIS to verify the vehicle is equipped with a 4G TCU modem. Replace the audio unit antenna with GM5Z-18936-GF. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18936 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
2 Affected Products
Vehicle
FORD | ESCAPE | 2018-2019 |
SSM 47724
Bestseller No. 1
SiriusXM Onyx EZR Satellite Radio with Home Kit (SXEZR1H1)
- SUBSCRIPTION REQUIRED - Activate your radio/tuner with the All Access Plan and enjoy 165+ channels of ad-free music, plus sports, news, talk & comedy.
- ADVANCED FEATURES - Store up to 10 of your favorite SiriusXM channels or use TuneMix to create a blend of selected channels; plus, quickly return to the previous channel with One-Touch Jump or conveniently operate your radio from across the room with the included remote control.
- EASY-TO-READ DISPLAY - View what’s playing on the 3.2” high-resolution display, while using split screen mode to see what's currently playing on your other favorite channels. Two display options available -- white text on black background or black text on white background.
- WHAT’S IN THE BOX - Complete home kit for DIY home stereo connection and installation, including SiriusXM Onyx EZR radio, home dock, remote control, indoor/outdoor home antenna, home power adapter, and stereo audio cable.
Bestseller No. 2
SiriusXM eGift Card
- This card is redeemable toward a new or existing subscription to any SiriusXM service, and not for the purchase of hardware which is sold separately.
- Redemption: Online
- No returns and no refunds on gift cards.
SaleBestseller No. 3
SiriusXM GDISXTTR3 SiriusXM Wi-Fi Sound Station
- Streams ad-free music from every genre and decade, plus sports, comedy, talk, and news
- Easily sets up in home or office and uses Wi-Fi connectivity
- Large, colorful display for album art and channel information
- Powerful, full-range sound with adjustable equalizer
- Ability to create Pandora Stations for an artist from a song
Bestseller No. 4
SiriusXM SXSD2 Portable Speaker Dock Audio System & SiriusXM SXEZR1V1 Onyx EZR Satellite Radio with Vehicle Kit with Get 3 Free Months Service with Subscription (Bundle)
- SiriusXM Bundle Includes:
- 1 x SiriusXM SXEZR1V1 Onyx EZR Satellite Radio with Vehicle Kit. Easy to Install – Enjoy SiriusXM in Your Car and Beyond with this Dock and Play Radio
- Enjoy SiriusXM through your existing car stereo with this Satellite & Streaming Radio for as Low as $5/Mo + $60 Service Card with Activation. Only SiriusXM brings you more of what you love—all in one place. Enjoy ad-free music from nearly every genre, plus exclusive entertainment and comedy, world-class news, and more.
- VEHICLE KIT: The SXEZR1V1 Onyx EZR with Vehicle Kit allows you to enjoy SiriusXM Satellite Radio in your car and beyond with this Dock and Play radio. Listen to 150+ channels in your car and over 300+ channels online or on the app. The SiriusXM Onyx EZR with Vehicle Kit includes a PowerConnect Vehicle Kit for easy installation. Listen to all of your favorite SiriusXM channels through your existing vehicle stereo with quick, DIY installation.
- 1 x SiriusXM SXSD2 Portable Speaker Dock Audio System for Dock and Play Radios (Black) 2.1 system with separate tweeters, midrange speakers and a powerful subwoofer. A fold away handle and an antenna cradle make it easy to take anywhere. Control your radio and docking station with the included remote.
Bestseller No. 5
SiriusXM RoadyBT (Bluetooth) Vehicle Satellite Radio - Enjoy SiriusXM Through Your Existing Car Stereo via Bluetooth (RoadyBT SXVRBT1)
- SUBSCRIPTION REQUIRED - Activate your radio/tuner with the All Access Plan and enjoy 165+ channels of ad-free music, plus sports, news, talk & comedy.
- BLUETOOTH CONNECTIVITY - Connect to your car's audio system via Bluetooth audio streaming, Aux or FM audio output for instant access to SiriusXM.
- MAGNETIC MOUNTING OPTIONS - Choose versatile magnetic vent or dash mount options (included) or a compatible alternative mounting solution (sold separately).
- CONTROL YOUR CONTENT - Pause, rewind, and replay up to 60 minutes of live satellite radio programming; plus, enjoy advanced music features, such as TuneStart, which allows you to restart songs from the beginning on your favorite channels.
- WHAT’S IN THE BOX - SiriusXM Roady BT display and cable, intelligent power adapter, 3.5mm aux audio cable, magnetic adapter, wedge, vent and dash mounts, magnetic mount antenna
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