NHTSA ID Number: 10153953
Manufacturer Communication Number: SSM 47724
Summary
Some 2018-2019 Escape vehicles equipped with Sirius satellite radio with a 4G telematics control unit (TCU) built on or before 31-Oct-2018 may exhibit an intermittent loss of satellite radio reception while displaying an acquiring signal message when driving in unobstructed areas. If this condition is present, use OASIS to verify the vehicle is equipped with a 4G TCU modem. Replace the audio unit antenna with GM5Z-18936-GF. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18936 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
2 Affected Products
Vehicle
FORD | ESCAPE | 2018-2019 |
SSM 47724
- This card is redeemable toward a new or existing subscription to any SiriusXM service, and not for the purchase of hardware which is sold separately.
- Redemption: Online
- No returns and no refunds on gift cards.
- This card is redeemable toward a new or existing subscription to any SiriusXM service, and not for the purchase of hardware which is sold separately.
- Redemption: Online
- No returns and no refunds on gift cards.
- SUBSCRIPTION REQUIRED - Activate your radio/tuner with the All Access Plan and enjoy 165+ channels of ad-free music, plus sports, news, talk & comedy.
- ADVANCED FEATURES - Store up to 10 of your favorite SiriusXM channels or use TuneMix to create a blend of selected channels; plus, quickly return to the previous channel with One-Touch Jump or conveniently operate your radio from across the room with the included remote control.
- EASY-TO-READ DISPLAY - View what’s playing on the 3.2” high-resolution display, while using split screen mode to see what's currently playing on your other favorite channels. Two display options available -- white text on black background or black text on white background.
- WHAT’S IN THE BOX - Complete home kit for DIY home stereo connection and installation, including SiriusXM Onyx EZR radio, home dock, remote control, indoor/outdoor home antenna, home power adapter, and stereo audio cable.
- SUBSCRIPTION REQUIRED - Activate your radio/tuner with the All Access Plan and enjoy 165+ channels of ad-free music, plus sports, news, talk & comedy.
- BLUETOOTH CONNECTIVITY - Connect to your car's audio system via Bluetooth audio streaming, Aux or FM audio output for instant access to SiriusXM.
- MAGNETIC MOUNTING OPTIONS - Choose versatile magnetic vent or dash mount options (included) or a compatible alternative mounting solution (sold separately).
- CONTROL YOUR CONTENT - Pause, rewind, and replay up to 60 minutes of live satellite radio programming; plus, enjoy advanced music features, such as TuneStart, which allows you to restart songs from the beginning on your favorite channels.
- WHAT’S IN THE BOX - SiriusXM Roady BT display and cable, intelligent power adapter, 3.5mm aux audio cable, magnetic adapter, wedge, vent and dash mounts, magnetic mount antenna
- This card is redeemable toward a new or existing subscription to any SiriusXM service, and not for the purchase of hardware which is sold separately.
- Redemption: Online
- No returns and no refunds on gift cards.
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