Long Wheelbase – 60/40 Second Row Seat(s) Stuck Or Difficult To Fold/Unfold – 2013-2022 Ford Transit Connect

NHTSA ID Number: 10209378

Manufacturer Communication Number: TSB 22-2114

Summary

This article supersedes TSB 20-2047 to update the model years affected. Some 2013-2022 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat.

 

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This bulletin supersedes 20-2047.

 

Model:

Ford

2013-2022 Transit Connect
Built on or after 1-Jan-2013Long wheelbase

 

Summary

This article supersedes TSB 20-2047 to update the model years affected.

 

Issue: Some 2013-2022 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

 

• 2013-2022 Transit Connect
• Built on or after 1-Jan-2013
• Long wheelbase
• Either section of the second row seat is stuck or difficult to fold or unfold

 

Parts

Service Part Number	Quantity	Description
Obtain Locally	As Needed	Tie Strap

As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-whole numbers, including less than 1.

 

 

Service Procedure

1. Is either section of the second row seat bottom stuck in the folded position and/or is the strap stuck and displaying the red indicator on the strap on the seat back? (Figure 1)

(1). Yes – proceed to Step 2.

(2). No – this article does not apply. Refer to WSM, Section 501-10B for normal diagnostics.

Figure 1

NOTE: The seat back will not fold when the seat bottom is stuck in the stowed position.

2. With the help of an assistant, gently pull/wiggle the adjuster cable(s) underneath the affected seat, while a second technician applies downward pressure to the seat back while pulling on the strap. (Figures 2-4)

(1). Make sure the driver seat is adjusted to the most forward position and the second row head rests are in the downward most position.

Figure 2

Figure 3

Figure 4

3. Remove the affected second row seat. Refer to WSM, Section 501-10B. (Figure 3, second row single seat shown, all others similar)

4. Place the seat on a workbench upside down to access the cable connectors below the seat cushion.

5. Open the cable connectors. (Figure 4)

(1). Mark the cables to ensure proper cable reinstallation.

(2). Remove the cable connector covers. (Figure 5)

(3). Remove the cable end from the cable connector. (Figure 5)

Figure 5

NOTE: Make sure to file the cable away from the seat to prevent contaminating the seat with metal shavings.

6. Using a Vernier caliper, measure the length of the head. The head should be a minimum of 6 mm (0.2362 in) long. (Figure 6)

(1). Using a file, reduce the end fitting on both sides to reduce the length of the head to achieve a minimum of 6 mm (0.2362 in) long. (Figure 7)

(2). Clean the cable end and seat area to remove shavings.

Figure 6

Figure 7

7. Repeat Step 6 for the remaining cable end.

8. Install the cable ends and covers.

9. Install the second row seat and tighten the bolts in the order below. Refer to WSM, Section 501-10B. Do not latch the seat to the body at this time. (Figure 8)

(1). Tighten both inner bolts to 45 Nm (33 lb-ft).

(2). Tighten both outer bolts to 45 Nm (33 lb-ft).

Figure 8

10. Locate the cable adjusters below the seat cushion. Release both cable adjusters. (Figure 9)

(1). Open one adjuster flap by pressing on the adjuster housing. Repeat this step for the opposite adjuster flap. (Figure 10, Callout 2)

Figure 9

Figure 10

11. With both adjusters open, latch the seat to the body.

12. Close the adjusters.

13. Make sure the cable is secured to the seat bottom with tie straps. If not, secure the cable with tie straps as needed. (Figure 10, Callout 3)

 

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10 Affected Products

Vehicle

MAKE	MODEL	YEAR
FORD	TRANSIT CONNECT	2013-2022

 

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1 Associated Document

Manufacturer Communications

22-2114
23 March 2022

https://www.nhtsa.gov/recalls?nhtsaId=10209378

MC-10209378-0001.pdf 281.768KB

 

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NHTSA ID Number: 10171865

Manufacturer Communication Number: TSB 20-2047

Summary

Some 2013-2020 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat.

 

1 Associated Document

Manufacturer Communications

20-2047
20 February 2020

https://www.nhtsa.gov/recalls?nhtsaId=10171865

MC-10171865-0001.pdf 863.27KB

 

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NHTSA ID Number: 10144181

Manufacturer Communication Number: tsb18-2179

Summary

This article supersedes TSB 18-2084 to update the Service Procedure. Some 2013-2018 Transit Connect vehicles built on 1-Jan-2013 and through 5-Jan-2018 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat. Follow the Service Procedure steps to correct the condition.

 

1 Associated Document

Manufacturer Communications

18-2179
03 July 2018

https://www.nhtsa.gov/recalls?nhtsaId=10144181

MC-10144181-9999.pdf 712.704KB

 

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NHTSA ID Number: 10137070

Manufacturer Communication Number: TSB18-2084

Summary

Some 2013-2018 Transit Connect vehicles built on 9-Jan-2013 and through 5-Jan-2018 may exhibit a condition where the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable in need of adjustment. Follow the Service Procedure steps to correct the condition.

 

1 Associated Document

Manufacturer Communications

18-2084
13 March 2018

https://www.nhtsa.gov/recalls?nhtsaId=10137070

MC-10137070-9999.pdf 424.833KB

 

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15-0001

 

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14-0205

 

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Last update on 2026-05-30 / Affiliate links / Images from Amazon Product Advertising API

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