NHTSA ID Number: 10156860
Manufacturer Communication Number: TSB 19-2017
Summary
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
31 Affected Products
Vehicles
FORD | EDGE | 2015-2018 |
| FORD | ESCAPE | 2013-2018 |
| FORD | EXPLORER | 2016-2018 |
| FORD | FOCUS | 2016-2018 |
| FORD | FUSION | 2018 |
| LINCOLN | CONTINENTAL | 2017-2018 |
| LINCOLN | MKC | 2016-2018 |
| LINCOLN | MKX | 2016-2018 |
| LINCOLN | MKZ | 2013-2018 |
| TECHNICAL SERVICE BULLETIN All Wheel Drive (AWD) – Right Side Transfer Case Fluid Leak | 19-2017 04 February 2019 |
This bulletin supersedes 18-2255. Reason for update: New Part/Procedure For Same Condition
Model:
| Ford
2013-2018 Escape | |
| 2013-2018 Fusion | |
| 2015-2018 Edge | |
| 2016-2018 Explorer | |
| 2016-2018 Focus RS | |
| Lincoln
2013-2018 MKZ | |
| 2015-2018 MKC | |
| 2016-2018 MKX | |
| 2017-2018 Continental |
Summary
This article supersedes TSB 18-2255 to update the Parts List.
Issue: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal.
Action: Follow the Service Procedure steps to correct the condition.
Parts
| Description | Part Number | Quantity |
| Lower Ball Joint Bolt (Escape/MKC) | W716075-S442 | 1 |
| Lower Ball Joint Bolt (Fusion/MKZ/MKX/Continental/Edge) | W500545-S439
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Lower Ball Joint Bolt (Focus RS) | W707209-S442 | 1 |
| Lower Ball Joint Nut (Escape/MKC/Focus RS) | W520415-S442 | 1 |
| Lower Ball Joint Nut (Fusion/MKZ/MKX/Continental/Edge) | W520214-S442
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Ball Joint Nut (Explorer) | W714890-S440 No products found. | 1 |
| Ball Joint Nut (Fusion/Edge) | W520214-S440
Ford W520-214S440, Suspension Stabilizer Bar Link Nut
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Tie Rod Nut (Explorer/Edge/Continental) | W520215-S440
Ford W520-215S440, Suspension Stabilizer Bar Link Nut
Last update on 2026-06-10 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Halfshaft Retainer Strap Nuts (Escape/MKC/Fusion/MKZ/Continental/Focus RS/Edge) | W520102-S442 | 2 |
| Bearing Strap Nut (Explorer/Edge/MKX) | W701731-S439
Ford W701731S439 - Nut and Washer Assembly
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | 2 |
| Front Halfshaft Nut (Fusion/MKZ) | CCPZ-3B477-C | 1 |
| Front Halfshaft Nut (Explorer) | W712435-S439
Genuine *Nut W712435-S439
Last update on 2026-06-18 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Front Halfshaft Nut (Edge/MKX/Continental) | CCPZ-3B477-B
Ford Retainer
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Front Halfshaft Nut (Focus RS) | AV6Z-3B477-A No products found. | 1 |
| Front Halfshaft Nut (Escape/MKC) | CCPZ-3B477-G | 1 |
| Front Halfshaft Thrust Washer (Fusion/MKZ) | DG9Z-7G273-B | 1 |
| Front Halfshaft Bearing Retainer (Fusion/MKZ/Continental) | 4S4Z 3N324-AA No products found. | 1 |
| Front Halfshaft Bearing Retainer (Escape/MKC/Edge) | YS4Z-3N324-AA | 1 |
| Axle Shaft Retainer (Fusion/MKZ) | W713640-S437 | 1 |
| Right Side Intermediate Shaft Seal (All Models) | CN1Z-7H424-B | 1 |
| PTU Bushing (All Models) | F2GZ-63600A58-A | 1 |
| Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant (All Models) | XY75W140QL | 1 |
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
| Description | Operation No. | Time |
| 2015-2018 MKC/2013-2018 Escape, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) | 192017A | 1.6 Hrs. |
| 2017-2018 Continental, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) | 192017B | 1.6 Hrs. |
| 2015-2018 Edge/2016-2018 MKX 2.7L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) | 192017C | 1.4 Hrs. |
| 2013-2018 Fusion/MKZ 2.0L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) | 192017D | 1.6 Hrs. |
| 2017-2018 Fusion 2.7L GTDI/MKZ 3.0L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) | 192017E | 1.4 Hrs. |
| 2015-2018 Edge/2016-2018 MKX 2.0L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) | 192017F | 1.6 Hrs. |
| 2016-2018 Explorer 2.3L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) | 192017G | 1.6 Hrs. |
| 2016-2018 Focus RS, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) | 192017H | 1.0 Hrs. |
| All Vehicles: Additional Time To Be Claimed When Intermediate Shaft Bushing Replacement Is Necessary | 192017J | 0.2 Hrs. |
Repair/Claim Coding
| Causal Part: | 7H424 |
| Condition Code: | D8 |
Tool List
| 1/4″ | Cordless Impact |
| 1/4″ | Torque Wrench |
| 1/4″ | Torx® T27 |
| 1/4″ | 7 mm Socket |
| 1/4″ | 8 mm Socket |
| 1/4″ | 8 mm Allen Socket |
| 3/8″ | Air Impact |
| 3/8″ | Ratchet |
| 3/8″ | Torque Wrench |
| 3/8″ | 6″ Extension |
| 3/8″ | 10 mm Deep Socket |
| 3/8″ | 13 mm Deep Socket |
| 3/8″ | 15 mm Deep Socket |
| 3/8″ | 18 mm Deep Socket |
| 3/8″ | 21 mm Crows Foot Socket |
| 1/2″ | Air Impact |
| 1/2″ | Torque Wrench |
| 1/2″ | 19 mm Deep Socket |
| 1/2″ | 32 mm Deep Socket |
| 10 mm Box End Wrench | |
| 21 mm Ratcheting Wrench | |
| Pry Bar | |
| Hose Clamp Pliers | |
| Drain Pan | |
| Dent Puller | |
| Slide Hammer |
Service Procedure
1. Inspect the intermediate shaft seal for leakage. Is the intermediate shaft seal leaking? (Figure 1)
(1). Yes – replace the intermediate shaft seal. Refer to Workshop Manual (WSM), Section 308-07. It is not necessary to remove the power transfer unit (PTU) to replace the seal.
(2). No – this article does not apply. Refer to WSM, Section 308-07 for normal diagnostics.
19-2017
04 February 2019
19-2017
04 February 2019
18-2255
22 August 2018
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Last update on 2026-06-03 / Affiliate links / Images from Amazon Product Advertising API
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