Various SYNC Performance Related Concerns – 2016-2019 Ford & Lincoln

NHTSA ID Number: 10162087

Manufacturer Communication Number: SSM 48053

Summary

Some 2016-2019 Ford and LincolneBay logo vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section

 

80 Affected Products

Vehicles

FORDC-MAX2016-2018
FORDECOSPORT2018-2019
FORDEDGE2016-2018
FORDESCAPE2016-2019
FORDEXPEDITION2016-2017
FORDEXPLORER2017-2019
FORDF-1502016-2018
FORDF-250 SD2016-2019
FORDF-350 SD2016-2019
FORDF-450 SD2016-2019
FORDF-550 SD2016-2019
FORDFIESTA2016-2018
FORDFLEX2016-2019
FORDFOCUS2016-2018
FORDFUSION2017-2018
FORDMUSTANGeBay logo2016-2018
FORDTAURUS2016-2019
FORDTRANSIT2016-2019
FORDTRANSIT CONNECT2016-2018
LINCOLNCONTINENTAL2017-2018
LINCOLNeBay logoMKC2016-2019
LINCOLNeBay logoMKS2016
LINCOLNMKT2016-2019
LINCOLNMKX2016-2018
LINCOLNeBay logoMKZ2017-2018
LINCOLNNAVIGATOR2016-2017

 


SSM 480532016-2019 Various Vehicles Equipped With SYNC 3 – Various SYNC Performance Related Concerns

Some 2016-2019 Ford and LincolneBay logo vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section

 

APPLICABLE VEHICLES

2016 – 2018 CAR -MAX
2017 – 2018 CAR: CONTINENTAL
2016 – 2018 CAR:  EDGE
2016 – 2018 TRUCK:  F-150
2016 – 2018 CAR:  FIESTA
2016 – 2018 CAR:  FOCUS
2016 TRUCK: F-SUPER DUTY
2016 CAR:  MKS
2016 – 2018 CAR:  MKX
2016 – 2018 CAR:  MUSTANGeBay logo
2016 – 2017 TRUCK:  NAVIGATOR
2016 – 2018 CAR:  TRANSIT CONNECT
2016 – 2019 TRUCK:  ESCAPE
2016 – 2019 TRUCK:  FLEX
2016 – TRUCK: SUPER DUTY
2017 – 2019 TRUCK: SUPER DUTY
2016 – 2019 TRUCK:  MKC
2016 – 2019 TRUCK:  MKT
2016 – 2019 CAR:  TAURUS
2016 – 2019 TRUCK: TRANSIT
2017 – 2019 TRUCK: EXPLORER
2017 – 2019 TRUCK:  EXPLORER
2016 – 2019 TRUCK:  ESCAPE
2016 – 2019 TRUCK:  MKC
2019 – 2019 CAR: BW ECOSPORT
2016 – 2017 TRUCK:  EXPEDITION
2018 – 2019 TRUCK:  EXPEDITION
2017 – 2019 TRUCK:  SUPER DUTY
2017 – 2018 CAR:  FUSION
2017 – 2018 CAR:  MKZ
2016 – 2018 CAR:  TRANSIT CONNECT

 


SSM 48053

 


SSM 47444

 


 

Ford SYNC Updates

 

Bestseller No. 1
2026 Latest A15 Navigation SD Card Map Accessory for Ford Lincoln, F-150 Explorer Fusion Expedition Escape Edge MKC MKZ MKX Sync 2 Navigation SD Card Accessories Update USA/Canada Maps, GM5T-19H449-AJ
  • 【LATEST A15 NAVIGATION SD CARD UPDATE】Stay ahead with the newest 2026 A15 navigation SD card that updates all previous versions including A14 and earlier, providing the most comprehensive map coverage for the entire United States and Canada with millions of updated points of interest such as gas stations, hotels, restaurants and newly added highways, ensuring reliable guidance for both city driving and cross-country adventures.
  • 【WIDE COMPATIBILITY WITH FORDeBay logo MODELS】This navigation SD card part number GM5T-19H449-AJ is designed to fit Ford vehicles including F-150 2013-2015, Explorer 2011-2016, Fusion 2013-2016, Expedition 2015, Escape 2013-2015, Edge 2011-2015, Focus 2012-2015, C-MAX 2013-2015, Escape Hybrid 2013-2015, Expedition XT 2015, Fiesta 2014-2015, Flex 2013-2015, MustangeBay logo 2015, Super Duty F-250/F-350/F-450 2013-2016, Taurus 2013-2015, Transit 2013-2015, Transit Connect 2014-2016.
  • 【WIDE COMPATIBILITY WITH LINCOLN MODELS】 This navigation SD card compatible with Lincoln Accessories Fits Lincoln MKZ (2013 - 2016), MKX (2011 - 2016), MKC (2015), MKS (2013 - 2015), MKT (2013 - 2015), NAVIGATOR (2015). Reliable Lincoln navigation accessories that update your vehicle’s SYNC 2 system for accurate routing across USA & Canada.
  • 【EASY PLUG AND PLAY INSTALLATION】You need to check if the CCPU of FordeBay logo/Lincoln SYNC system is compatible or needs to be updated first, check the product image corresponding to the CCPU version. To install: 1. Turn engine OFF 20+ mins. 2. Locate the SD card slot and remove the old navigation card. 3. Insert the new Navigation SD Card untll it clicks. 4.Start the engine to ensure, the “Navigation” icon should appear in the top-right corner (Auto-updates in 10-20 mins Never interrupt the process!).
  • 【RELIABLE OFFLINE GPS NAVIGATION】Unlike smartphone navigation apps that depend on cellular data signals this Lincoln/Ford navigation SD card stores all map data directly on the card providing uninterrupted turn-by-turn directions even in remote areas mountains or deserts with no internet connection, perfect for long road trips across the United States and Canada with no data usage no signal issues and no roaming charges ensuring you always find your way regardless of your location.
Bestseller No. 2
XGEEK A15 2026 Navigation SD Card Map Update Compatible with Ford Lincoln
  • SYNC 2 Navigation System Map Update: Get directions to wherever you travel with this map update that identifies roads, subdivisions, business and points of interest for the United States and Canada. Drive confidently through unfamiliar or recently changed areas and arrive at your destination quickly and efficiently
  • Upgrade to 2026 XGEEK A15 SD Card: Replaces A14 and older versions with full updated US and Canada maps, fresh POIs and new highways for reliable daily and long-distance navigation
  • Compatible FordeBay logo Navigation Models: Edge (2011-2015), Expedition XT (2015), Expedition (2015), Explorer (2011-2016), Escape / Escape Hybrid (2013-2015), Taurus (2013-2015), Transit (2014-2015), Transit Connect (2014-2015), F-150 (2013-2015), Flex (2013-2015), Fiesta (2014-2015), Focus (2012-2015), Fusion (2013-2016), MustangeBay logo (2015), C-Max (2013-2015), Super Duty F250 / F350 / F450 (2013-2016)
  • Compatible Lincoln Navigation Models: MKC (2015), MKS (2013-2015), MKT (2013-2015), MKX (2011-2016), MKZ (2014-2016), Navigator (2015)
  • Installation Instructions: Before installation, check whether the Ford/Lincoln SYNC system's central processor (CCPU) is compatible or requires an upgrade; for detailed steps, refer to main image 7. Turn off the vehicle and remove the old navigation card. Insert the new Navigation SD Card and start the engine, the Navigation icon should appear in the top-right corner
SaleBestseller No. 3
OEM Ford Carplay USB Hub Module Upgrade for Sync 3 Models HC3Z-19A387-H
  • OEM Genuine Ford Parts only at Rod Baker Ford!
  • Requires Updating Sync 3 to the Latest Compatible Version!
  • Required for Upgrading Sync 3 to unlock Carplay Feature
  • SEE Description for Compatible Models!!!
  • If you are unsure about fitment, please contact us with your VIN to confirm!
Bestseller No. 4
SYNC 3 APIM Module V3.4 System with NA223 Map Support Navigation Module
  • SYNC 3 APIM Module: equipped with original navigation SYNC 3 APIM control module. The latest applicable SYNC 3 software, with the new complete NA223 map in 2024 Full coverage USA and Canada.(RAM 4G + ROM 32G, The old model was RAM 2G + ROM 32G because the old model could not carry RAM 4G + ROM 32G)
  • OEM: HC3Z-19A387-B HU5Z-19A387-A HC3T-14F014-BD SYNC
  • Plug and Play, This unit is intended to repair select Ford and Lincoln Sync 3 systems with inoperable touch screen systems (Black screen, frequent bluetooth disconnects, lag between touch input and reaction, etc).
  • SYNC 3 GPS navigation module:Regardless of whether your vehicle has navigation or not, you can upgrade navigation/downgrade to non-navigation or keep it the same, no need to go to the dealership, Vehicle specific programming (VIN is required at checkout).
  • NO TRIP TO DEALER NEEDED.Free Pre-Programmed: Please send VIN in time when purchasing.(we will pre-program the data matching according to your car VIN# for free. )!!! Without your VIN, I will not be able to ship as fast.
SaleBestseller No. 5
2026 Latest A15 Navigation SD Card for Ford/Lincoln, Compatible with F-150 Explorer Expedition Fusion Edge Escape MKC MKZ MKX Sync 2, Navigation SD Card Maps Update USA/Canada, GM5T-19H449-AJ
  • Latest A15 Navigation SD Card: 2026 latest navigation sd card for database version A15 map library coverage for the United States and Canada. A15 navigation SD card updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases. Get directions to wherever you travel with this map update that identifies roads, subdivisions, business and points of interest.Perfect navigation accessories for Ford/Lincoln vehicles.
  • Reliable GPS Navigation: This Lincoln/FordeBay logo navigation SD card stores maps directly onboard, providing uninterrupted turn-by-turn directions even in remote areas. Drive confidently through unfamiliar or recently changed areas and arrive at your destination quickly and efficiently.
  • Easy to Install: Turn off engine for 10–20 mins, remove old card, insert new Ford Navigation SD Card (label up), then restart engine. System updates maps automatically in about 10–20 mins. No extra tools or programming needed. Your car will be permanently locked after the first installation. Do not insert the A15 navigation SD card into non-vehicle devices, as this may damage the map data.
  • Compatible with FordeBay logo Accessories: Ideal navigation accessories to keep your Ford system up to date. Edge 2011-2015, Expedition XT 2015, Expedition 2015, Explorer 2011-2016, Escape/Escape Hybrid 2013-2015, Taurus 2013-2015, Transit 2014-2015, Transit Connect 2014-2016, F-150 2013-2015, Flex 2013-2015, Fiesta 2014-2015, Focus 2012-2015, Fusion 2013-2016, MustangeBay logo 2015, C-Max 2013-2015, Super Duty F250/F350/F450 2013-2016.
  • Compatible with Lincoln Accessories: MKZ 2013-2016, MKX 2011-2016, MKC 2015, MKS 2013-2015, MKT 2013-15, NAVIGATOR 2015. Note, please refer to the system version description in the attached picture to confirm that your car with Sync2 systems that use the embedded SD card.

This product presentation was made with AAWP plugin.

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